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El Albergue Ollantaytambo

Certificate of Excellence
GreenLeadersSilver level
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Ollantaytambo Train Station, Ollantaytambo 080108, Peru
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1 room 1 adult
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El Albergue Ollantaytambo
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1,147 Reviews from our TripAdvisor Community

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San Francisco, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed 3 nights in the ultimate room, 16, overlooking the gardens and the glaciers. We enjoyed Pisco Sours, brought up from the bar, with an incredible view. The staff, especially in the dining room, are top notch. And, Julia, the GM, is professional and on it! The only drawback, and one which they can do nothing about, is that... More 

Helpful?
Thank IntrepidTraveler27
Perth, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a great little quirky hotel right at the train station in a very old building with fully refurbished rooms. It is quaint has helpful staff and one of the best restaurants in the area downstairs. We stayed overnight and caught the train in the morning and for this it was great. Don't expect 5 star but the rooms... More 

Helpful?
Thank jazzramgolf
Julia S, Manager at El Albergue Ollantaytambo, responded to this review

Thanks for your review!! More 

Level Contributor
160 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is good, but I can't give it 5 stars. It is obviously very environmentally conscious. The rooms are spacious, but rather bare. A personal comment was the dysfunctional shower - the water cycled from too hot to cold without touching the taps ! For a hotel that urges water conservation, this is very wasteful. But clean, good service... More 

Helpful?
Thank Tony E
Julia S, Manager at El Albergue Ollantaytambo, responded to this review

Thanks for your review and the feedback regarding the shower! We hope you enjoyed your time in Ollantaytambo! More 

San Diego, California
1 review
4 of 5 stars Reviewed 5 days ago NEW

This hotel was both charming and convenient. We stayed two nights and enjoyed the warm hospitality, delicious food, and small village of Ollantaytambo. If we stay again, I would pay the extra money to get an upgraded room. We were in room 3 that was directly above the train platform, and found that it was quite noisy and smelly from... More 

Helpful?
Thank CALIFSD
Julia S, Manager at El Albergue Ollantaytambo, responded to this review

We appreciate your review! Happy to hear you enjoyed your time in Ollantaytambo! More 

Letterkenny, Ireland
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We booked this hotel for handiness after we descended Machu Picchu. It is on the platform when you disembark from the train so it couldn't be better located. Our room was a little separate chalet, up a few steps. It was very comfortable and clean. The shower comes with a warning that sometimes the hot water takes a few minutes,... More 

Helpful?
Thank Clare_N82
Julia S, Manager at El Albergue Ollantaytambo, responded to this review

Thanks for your review!! More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I only regret not having stayed in El Albergue on my way back from Machu Picchu to Cusco when wrecked after the Inca trail. It would haven been a matter of jumping out of the train and walk a few meters to reach the bar. Instead, we had to spend 2 more hours in the train till we finally arrived... More 

Helpful?
Thank productogolosinario
Julia S, Manager at El Albergue Ollantaytambo, responded to this review

Thanks so much for your review!! More 

Lima, Peru
1 review
5 of 5 stars Reviewed 6 days ago NEW

The service is exceptional, particularly at the front desk and the restaurant. Thanks especially to Jennifer (for the second time -- we were there two years ago), Rosemary, and Javier. My friend and I wished we could have stayed on for an eternity! The only issue we had was with the extra "gratuity" feel (I think it was 10 or... More 

Helpful?
Thank Miranda L
Julia S, Manager at El Albergue Ollantaytambo, responded to this review

We appreciate your review! Apologies for the confusion with the 10% service charge, but we are happy to hear otherwise you enjoyed your time with us! More 

Sydney
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

El Albergue is probably one of the cosiest and most evocative hotels that my family stayed in during our month long trip of Ecuador, Peru, Bolivia and Chile. Its a bit like being transported back in time when things were simpler but at the same time travel was more grand and an adventure !! The rooms are simple in layout... More 

Helpful?
Thank KiwidadSydney
Julia S, Manager at El Albergue Ollantaytambo, responded to this review

Many thanks for your wonderful review! We are happy to hear you enjoyed your stay with us an appreciate the feedback on the restaurant chairs. More 

Sydney, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our three nights’ stay at Ollantaytambo was the highlight of our trip to Sacred Valley and Machu Picchu. Ollantaytambo is such a quaint little town – you get the feeling that not a lot has changed since the Inca days. If you enjoy peaceful, quiet places like I do - I highly recommend spending more times in Ollantaytambo and less... More 

Helpful?
Thank Hossain S
Julia S, Manager at El Albergue Ollantaytambo, responded to this review

We are thrilled to hear you enjoyed your stay with us! Thanks for the positive review, and we hope to see you again! More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I am not one to write reviews very often, however, I needed to put in a good word for El Albergue! After a mis-communication about transferring our luggage (since we were hiking part of the Inca trail) that was potentially going to cost us quite a bit, the hotel immediately took it upon themselves to accept responsibility for the misunderstanding... More 

Helpful?
1 Thank Andi P
Julia S, Manager at El Albergue Ollantaytambo, responded to this review

Thanks so much for your review, Andi! It was a pleasure to host you at both El Albergue and El Balcon during your time in Peru. More 

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