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Hostal Pumas Inn

Barrio Winayhauyna s/n, Machu Picchu, Peru
Hostal Pumas Inn
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24 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (24)
  • Mar-May only
    (6)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (8)
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London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 16, 2015

We ended up staying here one night as the place our tourism agency had picked was overbooked so we were moved here. We didnt find this out until we arrived at the train station. The rooms are very unpleasant, wifi doesnt work in them (only in reception), the showers are terrible, the service very bad (though the short guy working... More 

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Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed May 29, 2015

Posite: the short guy that picked me up at the train station is very nice! I had a private bathroom and the rooms were warm. Negative: The other staff personal, wi fi just work at the reception, breakfast is very poor, cold coffee, no fruits and just works from 5 to 7a.m.

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Araraquara, SP
Level Contributor
1 review
1 of 5 stars Reviewed May 6, 2015

When we got there, there was no water!! If you think I am saying no hot water you misunderstood! There was literally no water at all at the hostal! We payed about 60 dollars and didn't even have water to brush our teeth! The staff was very rude, and refused to refund one cent of our money! There were a... More 

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Travelers are raving about these Machu Picchu hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 31, 2014 via mobile

We got the hotel in a tour but it was very bad. In 12 rooms we got in the group all of them were dirty, including hair and sand in the beds. Also in the day we got there there no hot water. Do not recommend

Was this review helpful? Yes 1
Perth
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 7, 2014 via mobile

We ended up staying here as part of a tour organises by bamba. It was awful. Just avoid it!! We arrived in the dark and were escorted from the station to the hostel. It was dark dingy and very unsecure. I'm sure we were the only people in it yet we were on the 3 floor? The room was damp,... More 

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Denver, Colorado
Level Contributor
115 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed October 8, 2013 via mobile

We stayed here as part of the Salkantay Trek to Machu Piccu. I wish we would have had a choice with the tour operator to upgrade lodgings, but we didn't. I have to say we trekked with two European ladies who thought this place was nice, but we found it barely adequate. The curtains let nearly all the light in... More 

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Cusco, Peru
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 9, 2013

We stayed with Puna Inn as part of our paid trek to Machu Picchu. We found the staff to be incredibly rude and unhelpful. They took our passports and refused to give back as their photocopier wasn't working even though they were aware we had to get up at 3.45 for our walk to Machu Picchu. In the morning there... More 

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