We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Polo Apart Hotel & Suites

3.5 of 5 Av. La Encalada 1515 | Monterrico, Surco, Lima, Peru
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
El Polo Apart Hotel & Suites
Professional photos View all
Browse nearby
El Polo Apart Hotel & Suites
Write a Review

43 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Oakland, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 14, 2014

I enjoyed staying at El Polo. I was surprised the rooms were so large. Rooms were well stocked, great kitchenette. Beds were comfortable.The hotel staff is friendly and responsive. A perfect business stay.

Was this review helpful? Yes
Bern, Switzerland
Top Contributor
106 reviews 106 reviews
106 hotel reviews
221 helpful votes 221 helpful votes
4 of 5 stars Reviewed December 7, 2014

This is a hotel catering businesspeople, so it has very good wifi, a business corner and a restaurant open until late in the evening. There is a fitness place in front of the hotel which guests can use. The rooms are large, clean and well supplied. Staff is frendly and ready to help. There are two major problems: the first... More 

Was this review helpful? Yes
Johannesburg, South Africa
Top Contributor
80 reviews 80 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 31, 2014

Not your high end hotel but surely comfortable and functional. In the rooms I stayed in was spacious. Staff are always friendly and rooms are comfortable with all the basic requirements. A good choice for this part of the city

Was this review helpful? Yes
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 18, 2014

The hotel is ok. No high luxury. A clean place with enough comfort to sleep if the purpose of your trip is business in the Surco area and want to avoid traffic. Otherwise, it's better to stay in Miraflores where all the restaurants and touristy places are located. Of course there are a few cafes around the hotel and there... More 

Was this review helpful? Yes 1
GerenciaelPolo, Director Comercial at El Polo Apart Hotel & Suites, responded to this review

Dear Guest, We are sorry that your experience at our hotel was not entirely satisfactory, our commitment is to ensure that all our guests feel valued. We have read your comments very carefully to take corrective actions and improve our services, we hope you allow us to welcome you back at a later stay and check our improvements and changes.... More 

Managua, Nicaragua
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2013

I may say El Polo is under remodeling therefore drill, hammer and workers sound is not a plus, but it depends what room you get. Second floor not a good option. Hope they are finished by now. Front desk girls are friendly and never forget a name, I liked the door man escorted the delivery guy when I ordered chinese... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Top Contributor
69 reviews 69 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 27, 2013

This Hotel is not a luxury hotel, is a business in'n'out hotel, however you get a real deal for your buck, every time I visit Lima I stay here since is really close to the office and I get to avoid traffic which is AWFULLY BAD in Lima, if you need to work near "Surco" or "La Molina" this is... More 

Was this review helpful? Yes
Lima, Peru
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 3, 2012

We are staying several weeks at this hotel for business purposes because it is right across the road from where we are working. We were given a "deluxe" room in the sixth floor. The hotel is being remodeled, even though they will not admit it or say so when people check in. The remodeling is right above our heads: hammering... More 

Was this review helpful? Yes 2
Las Vegas, Nevada
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 3, 2012

I stayed at POLO HOTEL twice, once at the junior guess room and then at the luxury suite,the rooms were clean and the beds were confortable, the employees were very nice, they offer complimentary breakfast with a lot of choices like different kinds of chesse, bread, juices. I also have room service and the food was great but a little... More 

Was this review helpful? Yes
Top Contributor
70 reviews 70 reviews
57 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed August 23, 2012

Great hotel.. i stay in a suite and was great. Location, service and room. However room service is OK, i think to pay 4 usd just for the service with fork..spoon and knife it is a little expensive even for my service was only 14 usd. People on front desk is nice just one lady was all the time with... More 

Was this review helpful? Yes
Incline Village, Nevada
Top Contributor
125 reviews 125 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed June 15, 2012

Very institutionalized and, because of the proximity to the US Embassy (across the street) and booming business of the El Polo district, very over priced at over $200/night. What would have formerly been classified as a mid-range hostel is now going as a semi-premium business hotel. It's not a bad place, just over prices and over sold. Some problems: Very... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to El Polo Apart Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about El Polo Apart Hotel & Suites

Address: Av. La Encalada 1515 | Monterrico, Surco, Lima, Peru
Location: Peru > Lima Region > Lima
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — El Polo Apart Hotel & Suites 3.5*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Despegar.com, TripOnline SA and Odigeo so you can book your El Polo Apart Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
El Polo Apart Hotel Lima
El Polo Apart Hotel And Suites

23 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (10)
Bathroom (3)
Room/suite (4)
Hotel & grounds (1)
Other (2)

Management photos: Courtesy of the property manager

All management photos (13)
Room/suite (1)
Dining (2)
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay