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El Polo Apart Hotel & Suites

Av. La Encalada 1515 | Monterrico, Surco, Lima, Peru
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1 room 1 guest
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El Polo Apart Hotel & Suites
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59 Reviews from our TripAdvisor Community

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Traveler rating
    8
    23
    22
    4
    2
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Families
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8
5
41
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (14)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (8)
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Manhattan, Kansas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is in a nice shopping area in Surco, across the street from the US Embassy. The area is unremarkable (not close to the historically interesting or landscape appealing areas of Lima). It is basic, rooms are small (a bit noisy), service is inefficient: check-in took over 30 minutes (with no other customers in line!). For a hundred dollars it... More 

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Ottawa, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2015

Very clean, the wifi is 75% okay, the hot breakfast restaurant is good enough but this hotel doesn't offer anything close to 5-star amenities. If you have business at the US embassy or any of the surrounding offices, this is a good place to sleep. If you have any intention of seeing or doing anything else in Lima, the location... More 

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GerenciaelPolo, Director de Relaciones Públicas at El Polo Apart Hotel & Suites, responded to this review
Google Translation

Estimado Huésped Agradecemos sus comentarios, estamos tomando nota de sus observaciones en aras de mejorar nuestro servicio. Lo invitamos nuevamente... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 7, 2015

Ok business hotel in a good area. Service was good and the restaurant was decent. There are several place to eat within walking distance also. Recommend to request a room away from the main street, which I did and got. Rates could be a little less, but they are not the worst.

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Oakland, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 14, 2014

I enjoyed staying at El Polo. I was surprised the rooms were so large. Rooms were well stocked, great kitchenette. Beds were comfortable.The hotel staff is friendly and responsive. A perfect business stay.

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Bern, Switzerland
Level Contributor
130 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
4 of 5 stars Reviewed December 7, 2014

This is a hotel catering businesspeople, so it has very good wifi, a business corner and a restaurant open until late in the evening. There is a fitness place in front of the hotel which guests can use. The rooms are large, clean and well supplied. Staff is frendly and ready to help. There are two major problems: the first... More 

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Johannesburg, South Africa
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 31, 2014

Not your high end hotel but surely comfortable and functional. In the rooms I stayed in was spacious. Staff are always friendly and rooms are comfortable with all the basic requirements. A good choice for this part of the city

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Haiti
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 18, 2014

The hotel is ok. No high luxury. A clean place with enough comfort to sleep if the purpose of your trip is business in the Surco area and want to avoid traffic. Otherwise, it's better to stay in Miraflores where all the restaurants and touristy places are located. Of course there are a few cafes around the hotel and there... More 

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GerenciaelPolo, Director Comercial at El Polo Apart Hotel & Suites, responded to this review

Dear Guest, We are sorry that your experience at our hotel was not entirely satisfactory, our commitment is to ensure that all our guests feel valued. We have read your comments very carefully to take corrective actions and improve our services, we hope you allow us to welcome you back at a later stay and check our improvements and changes.... More 

Managua, Nicaragua
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 3, 2013

I may say El Polo is under remodeling therefore drill, hammer and workers sound is not a plus, but it depends what room you get. Second floor not a good option. Hope they are finished by now. Front desk girls are friendly and never forget a name, I liked the door man escorted the delivery guy when I ordered chinese... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 27, 2013

This Hotel is not a luxury hotel, is a business in'n'out hotel, however you get a real deal for your buck, every time I visit Lima I stay here since is really close to the office and I get to avoid traffic which is AWFULLY BAD in Lima, if you need to work near "Surco" or "La Molina" this is... More 

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Lima, Peru
2 reviews
1 of 5 stars Reviewed November 3, 2012

We are staying several weeks at this hotel for business purposes because it is right across the road from where we are working. We were given a "deluxe" room in the sixth floor. The hotel is being remodeled, even though they will not admit it or say so when people check in. The remodeling is right above our heads: hammering... More 

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