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El Polo Apart Hotel & Suites

Av. La Encalada 1515 | Monterrico, Surco, Lima, Peru
Hotel amenities
1 room 1 adult
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El Polo Apart Hotel & Suites
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69 Reviews from our TripAdvisor Community

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Pordenone, Italy
Level Contributor
190 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is nice, well furbished, in a nice and peaceful location, in front of the US Embassy, but I found it a bit expensive. Staff at the reception is friendly and helpful. I didn't try the restaurant but if I look at the breakfast I had it is definitely at level of the price they ask for the accommodation.

Helpful?
Thank italiantrotter75
S.P.
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

This hotel is located in front of the US embassy and in the middle of a shopping area with several restaurants options. The staff is very kind and professional. The rooms are not very large but spacious enough. Some rooms might even have a bath tub. Good food options in the breakfast, but some more fruit options could be desirable.... More 

Helpful?
Thank C_Toyo
GerenciaelPolo, Gerente de Ventas & Marketing at El Polo Apart Hotel & Suites, responded to this review
Google Translation

Estimado Huésped, Le escribo para saludarlo y agradecerle por su buen comentario. Efectivamente, estamos muy bien ubicados en Surco, ya... More 

Manhattan, Kansas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed August 20, 2015

Hotel is in a nice shopping area in Surco, across the street from the US Embassy. The area is unremarkable (not close to the historically interesting or landscape appealing areas of Lima). It is basic, rooms are small (a bit noisy), service is inefficient: check-in took over 30 minutes (with no other customers in line!). For a hundred dollars it... More 

Helpful?
1 Thank Cane_Cattivo21

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Ottawa, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2015

Very clean, the wifi is 75% okay, the hot breakfast restaurant is good enough but this hotel doesn't offer anything close to 5-star amenities. If you have business at the US embassy or any of the surrounding offices, this is a good place to sleep. If you have any intention of seeing or doing anything else in Lima, the location... More 

Helpful?
Thank Spirochaetes
GerenciaelPolo, Director de Relaciones Públicas at El Polo Apart Hotel & Suites, responded to this review
Google Translation

Estimado Huésped Agradecemos sus comentarios, estamos tomando nota de sus observaciones en aras de mejorar nuestro servicio. Lo invitamos nuevamente... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 7, 2015 via mobile

Ok business hotel in a good area. Service was good and the restaurant was decent. There are several place to eat within walking distance also. Recommend to request a room away from the main street, which I did and got. Rates could be a little less, but they are not the worst.

Helpful?
Thank Henning J
Oakland, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 13, 2014

I enjoyed staying at El Polo. I was surprised the rooms were so large. Rooms were well stocked, great kitchenette. Beds were comfortable.The hotel staff is friendly and responsive. A perfect business stay.

Helpful?
Thank ZethaLove
Bern, Switzerland
Level Contributor
150 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
4 of 5 stars Reviewed December 7, 2014

This is a hotel catering businesspeople, so it has very good wifi, a business corner and a restaurant open until late in the evening. There is a fitness place in front of the hotel which guests can use. The rooms are large, clean and well supplied. Staff is frendly and ready to help. There are two major problems: the first... More 

Helpful?
Thank philosion
Johannesburg, South Africa
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed July 30, 2014

Not your high end hotel but surely comfortable and functional. In the rooms I stayed in was spacious. Staff are always friendly and rooms are comfortable with all the basic requirements. A good choice for this part of the city

Helpful?
Thank PieterfromRoodepoort
Haiti
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 18, 2014

The hotel is ok. No high luxury. A clean place with enough comfort to sleep if the purpose of your trip is business in the Surco area and want to avoid traffic. Otherwise, it's better to stay in Miraflores where all the restaurants and touristy places are located. Of course there are a few cafes around the hotel and there... More 

Helpful?
2 Thank MangoKing1
GerenciaelPolo, Director Comercial at El Polo Apart Hotel & Suites, responded to this review

Dear Guest, We are sorry that your experience at our hotel was not entirely satisfactory, our commitment is to ensure that all our guests feel valued. We have read your comments very carefully to take corrective actions and improve our services, we hope you allow us to welcome you back at a later stay and check our improvements and changes.... More 

Managua, Nicaragua
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 3, 2013

I may say El Polo is under remodeling therefore drill, hammer and workers sound is not a plus, but it depends what room you get. Second floor not a good option. Hope they are finished by now. Front desk girls are friendly and never forget a name, I liked the door man escorted the delivery guy when I ordered chinese... More 

Helpful?
1 Thank Darlene M
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