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Mariel Hotel & Apartments

#26 of 207 Hotels in Lima
Certificate of Excellence
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General Suarez 240, Lima 18, Peru
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Mariel Hotel & Apartments
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Mariel Hotel & Apartments
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998 reviews from our community

Traveler rating
    398
    430
    128
    33
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very impressive Hotel !!! . Stayed here over a weekend and will stay here again if I'm ever in the area. I cannot say enough good things about this hotel. I wish every hotel experience could be as good. Very pleasant experience. Extremely friendly staff, a very special Thank you - Gracias Ms..Janira. OMG, if all the hotels has a... More 

Was this review helpful? Yes
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear 5RRR, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our great breakfast and excellent location!, we really apreciate your comments about Janira and all... More 

London
Top Contributor
52 reviews 52 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Our flight into Lima was cancelled and arrived one day late but the guys in the hotel dealt with it really well and had our room ready when we arrived early the following morning so that we managed to recover from the early start. The location is fantastic, in a quiet street but only two blocks away from the Ovalo... More 

Was this review helpful? Yes
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear MxlnLondon, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are taking note about our pillows, and we will try to improve it ! We hope to welcome you back real... More 

Hartford, Connecticut
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was in a very good location, very safe and central. I wanted to do some sightseeing while there. I went down to the front desk, and not speaking any Spanish I was delighted to have Janire help me out. She spoke perfect English, and helped me called a few places to book trips for me. In addition, when... More 

Was this review helpful? Yes
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Pete, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our great breakfast and excellent location!. We hope to welcome you back real son at... More 

Maryville, Tennessee
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The price was great for the one night stay. The room(upgrade to Executive room) wasn't bad, pretty roomy. Nice tv, refrigerator with mini bar. Bed was huge and comfy. View was good too. Bathroom on the other hand was really dated and small. Mold on the shower tiles. And there were only 3 outlets in the whole room, located behind... More 

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Mariel_Owner, Manager at Mariel Hotel & Apartments, responded to this review

Dear Guest, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our great breakfast and excellent location in Miraflores! We hope to welcome you back real... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is in the center of Miraflores, and is easy to walk around and make some shopping or just eat nearby. The rooms are great and breakfast is buffet, so you can eat a lot here. I really liked it.

Was this review helpful? Yes
Mariel_Owner, Manager at Mariel Hotel & Apartments, responded to this review

Dear Simon, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our great breakfast and excellent location!. We hope to welcome you back real son at... More 

Wenatchee, Washington
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Janira waited on us at the front desk and did an excellent job. I would stay at this hotel again without any hesitation. The complementary breakfasts were delicious and had many items to choose from. The food was fresh and the waiters were very helpful and cheerful.

Was this review helpful? Yes
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Dave, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our great breakfast and excellent location!. We hope to welcome you back real son at... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Five days in Lima in this hotel.. The location is good but the service is poor... I waited in the checkin time, 4 hours for a wrong room, my room was already before... The room is 2 stars maximum! The breakfast is a disaster.. Everyday 9am there wasn't anything to eat. No eggs, no pancakes, no cheese, no ham.. Nothing..... More 

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Mariel_Owner, Manager at Mariel Hotel & Apartments, responded to this review

Dear Igor , Thank you very much for the time you have taken to give us feedback. We appreciate your point of view about our product and service and the incidents you experienced during your stay; . We are sorry for the perception you have regarding your experience as we always strive and look for ways to exceed our customers’... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We really like Lima and we've been in many of the hotels in Miraflores and hotel mariel is our favorite. It has the best staff, from the reservation department until the nice doorbell and reception staff. The rooms are nice and the beds are extremely comfortable. We are going to stay at the hotel again this year and we extremely... More 

Was this review helpful? Yes 1
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear shahafs, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our great breakfast and excellent location!. We hope to welcome you back real son at... More 

Sunny Isles Beach, Florida
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed there for five days and loved everything . The hotel is in the center of Miraflores a safe zone where we could walk at any hour. The staff was great specially Janira who every morning gave us a map and explained where we wanted to go. We thank her, also the breakfast was good and the waiters were pros.... More 

Was this review helpful? Yes
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Guest, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We hope to welcome you back real son at " Mariel Hotel " ! Best regards, Guest Relation`s Manager More 

Vienna Region, Austria
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed twice in really beautiful apartments. The first time it was excellent, the second time everything was so dirty that we decided to clean the table and the floor ourselves. It was unbearable and not time/will enough to reclaim and ask for being cleaned. Well, a new experience in such a hotel :-)

Review collected in partnership with this hotel

Was this review helpful? Yes
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Peter, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We will bringing all those issues to our attention. We have a very important opportunity here to ensure that , we are... More 

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