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Mariel Hotel & Apartments

#28 of 207 Hotels in Lima
Certificate of Excellence
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General Suarez 240, Lima 18, Peru
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Mariel Hotel & Apartments
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Mariel Hotel & Apartments
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961 reviews from our community

Traveler rating
    375
    422
    123
    32
    9
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178
330
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW

Front desk could have been more active around helping to find dining possibilities. Hotel at a nice place near to the see and surrounded by nice lokal shop and market area. Lima is a very nice big city.

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San Francisco, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The staff couldn't have been more accommodating. We loved the atmosphere and friendliness, especially when one is a tired and cranky traveler! Juan Carlos, a waiter, was especially helpful and patience with us.

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel before and after Cusco. First experience was good, someone walked us to our rooms and helped us with the lugagge. Second experience our room was not ready, after waiting and waiting they gave us a room. No one walked us to our room or anything, the AC was not working, so we tried to use... More 

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Kingston upon Thames, United Kingdom
2 reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Small hotel located in a side street. Rooms are too small and cramped, there was not enough room to open suitcases properly . Breakfast food and service is good . I would only recommend this hotel for 1 night stay .

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De Soto, Kansas
2 reviews
5 of 5 stars Reviewed 1 week ago

Wonderful staff and service!!!! They speak english and are very friendly and helpful! Particularly Juan Carlos, who always had a smile and went out of his way to make sure we were well taken care of and happy!

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Mariel_Owner, Manager at Mariel Hotel & Apartments, responded to this review

Dear Julie, We appreciate your positive comments and time to share your appreciation of our product and service. Our great Staff and location makes it for all our guests! Again, thank you very much and hopefully we will welcome you back very soon. Best Regards, Guest Relation´s Manager. More 

Mexico City, Mexico
1 review
3 of 5 stars Reviewed 1 week ago

The location of the hotel is great, but the hotel could use a bit of revamping, its nice thou a bit shabby. some basic things like the blackout curtains were out of order. And a little bit more personal service would be great.

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Mariel_Owner, Manager at Mariel Hotel & Apartments, responded to this review

Dear Gabriel, We appreciate your positive comments and time to share your appreciation of our product and service. Our great Staff and location makes it for all our guests! We are taking note about your suggestions about our buiding and black out in the room, to have better experience in " Mariel Hotel ". Again, thank you very much and... More 

New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very good at the front desk always very attentive. Breakfast it was good but 1 hour before end it was not good. But the hotel in overall I had great stay. Rooms was good and they could improve on the amenities.

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Mariel_Owner, Manager at Mariel Hotel & Apartments, responded to this review

Dear Claudio, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our rooms and others acommodation on the Hotel, we are taking note about the breakfast.... More 

Lima, Peru
1 review
5 of 5 stars Reviewed 1 week ago

Having never been in Miraflores, Lima, Peru before it was my distinct pleasure to stay at the Mariel while looking for an apartment. I was afforded the utmost respect and everything was really a pleasure to enjoy, from the service at any hour of the day or night... always smiling and very courteous. and there was this beautiful Peruvian woman... More 

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Gouda, The Netherlands
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After having had our bad experience at the hotel vila santa miraflores where they didn't respect our reservation we found this place. After all not a bad event at all because we are really enjoying our stay. The hotel is very conveniently located on walking distance of all shops and restaurants in Miraflores with the artisians market across the street.... More 

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Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear 915Alexo, Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our great breakfast and excellent location!, we are taking note about the AC unit in... More 

Scotland
1 review
3 of 5 stars Reviewed 2 weeks ago

Good location in Miraflores. The barman made us a pisco sour which was very good. We needed an early breakfast but it was very poor. We stayed in Peru for a week and this was the worst of the hotels we stayed in.

Review collected in partnership with this hotel

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Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Andrena, We would like to thank you for sending us your comments as they do help us to improve our service, and they also allow us to customize it to guests’ needs and expectations. We really regreat you could not enjoy our early complimentary breakfast, normally our buffet breakfast start at 6:30 until 10am, but when our guest need... More 

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