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Mariel Hotel & Apartments

#41 of 223 Hotels in Lima
Certificate of Excellence
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General Suarez 240, Lima 18, Peru
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1 room 1 adult
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Mariel Hotel & Apartments
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1,171 Reviews from our TripAdvisor Community

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Brooklyn, New York
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Don't be fooled by the nice looking lobby. The rooms are really basic. Really nothing special. To be honest it's a bit overpriced for what I've received. And I currently have no power in my room because it's being "fixed". The breakfast is respectable. And it's in a really busy part of miraflores.

Helpful?
Thank griffinsroost
New York City, New York
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our group of 4 stayed over this hotel for one night in their new apartment building, which is separated from their main building. It is a 1-2 blocks walk which is okay, not a big deal. It's very contemporary on the inside with nice bedrooms and bathrooms. In the apartments, they have a large living room and couch area to... More 

Helpful?
1 Thank Hoysing
Fort Lauderdale, Florida
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel staff is wonderful. Hotel is tired need some up-keeping For the price is Good and safe. good value. good location. Breakfast included is average They have a restaurant but competition is tough in the area lot of choices just around the conrner.

Helpful?
Thank Oscar V
Dundee, United Kingdom
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here prior to joining a tour, the location is first rate if you haven't been to Lima before just round the corner from Kennedy Park in Miraflores with all of the restaurants and bars and good transport connections. The hotel itself was OK , it was clean and the staff were decent, a strange thing though the room... More 

Helpful?
Thank ColinC715
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Guest , Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our excellent location in Miraflores , our service and Location! We hope to welcome... More 

Bristol, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel has all the makings of an amazing hotel. Unfortately my time in this hotel was ruined by awful service even before I arrived!! I sent an email requesting early check in (was happy to pay extra) I had no reply. I sent 3 emails regarding a txt pick up from the airport (I had already received the generic... More 

Helpful?
1 Thank Michael R
Mariel_Owner, Gerente at Mariel Hotel & Apartments, responded to this review

Dear Michael, sorry about the inconvinience but you should know we have to charge for extra room everytime a guest receive a visit that stays even a few hours and use our services like sheets and towels. This is a well-known hotel and we work everyday to strive this. We would check about the service you mention. Regards More 

san carlos, ca
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family of 5 along with our close friends, another family of 5, recently stayed in the apartments. We each had separate apartments for a few nights and they were perfect for us. Very new and well maintained, plenty of space, good wifi, good security, and the 2 bedrooms/2 bathrooms were perfect considering each family had 3 teenagers. We never... More 

Helpful?
Thank rswjbw
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Guest , Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our excellent location in Miraflores , our service and perfect breakfast! We hope to... More 

Davis, California
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed here right after we landed in Lima. No complaints about the room or service. We were happy with the room and breakfast. The location of this hotel is great -- just off the main street in Miraflores. Close to shopping, restaurants, and grocery stores. I would compare this to a modest hotel in the US.... More 

Helpful?
Thank Bridget C
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Guest , Thank you for choosing " Mariel Hotel ",we work together to offer the best service experience for all of our guests, every day is a new challenge for us to try to anticípate all guest´s needs We are really happy that you enjoy our excellent location in Miraflores , our service and perfect breakfast! We hope to... More 

Iasi, Romania
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The hotel is good for location. Breakfast of environment but is bearable. Internet in the room is really good ! Sheets change every day . The rooms have an odd smell but if you vent the room disappears. I left early one morning at 06.00 and did not give even a sandwich. At other hotels which respect is given a... More 

Helpful?
Thank focile2016
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Guest , Thank you very much for your comments and time to share your appreciation of our product and service with other travellers, sorry for all the inconvenients that you had during your stay, of course thats is not part of our standars and procedures. Actually we have an express breakfast wich included bread, coffee, butter, jam, is available... More 

A TripAdvisor Member
1 of 5 stars Reviewed 5 weeks ago via mobile

We arrived on Jan 1st and they told us our room was not cleaned yet. We went for lunch and came back 1 1 1/2 hrs later and received the keys to our apartment. When we arrived at the apartment if was still dirty. Floors were not swept sheets were dirty, crumbs were on the tables. It was difficult to... More 

Helpful?
Thank A TripAdvisor Member
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Guest , Thank you very much for your comments and time to share your appreciation of our product and service with other travellers, sorry for all the inconvenients that you had during your stay, of course thats is not part of our standars and procedures. We are taking note about all your observations to improve in all the áreas.... More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 2, 2016

We understand Lima is a humid place but the room smelt very strongly of damp and mould. We wouldn't hang any clothes in the closet because the smell of damp and mould was really strong. The bathroom had mould on the tiles and shower curtain, with hairs on the towel. The breakfast was inedible. We only had half a roll... More 

Helpful?
Thank Peter A
Mariel_Owner, Guest Relations Manager at Mariel Hotel & Apartments, responded to this review

Dear Guest , Thank you very much for your comments and time to share your appreciation of our product and service with other travellers, sorry for all the inconvenients that you had during your stay, of course thats is not part of our standars and procedures. We are taking note about all your observations to improve in all the áreas... More 

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