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San Agustin Exclusive

Calle San Martin 550, Miraflores | Miraflores, Lima 18, Peru
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San Agustin Exclusive
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397 Reviews from our TripAdvisor Community

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Austin, Texas
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel with a good facilities. Best thing about the hotel is its location. Close to Miraflores. There's a lot of good restaurants and also a super market close by. The staff at the front desk were very good and accommodating. The AC wasn't working in the room but they got that fixed quickly. Overall I do recommend this hotel

Helpful?
Thank ShiDesh
america
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 21, 2015

We used this hotel and booked independently for two nights then they stored or warm weather clothing while we went to Cusco and surroundings. We asked for the same terrace room on our return and they had the key ready for us when we got back. Then we were off on a riverboat and asked for the same room again... More 

Helpful?
2 Thank sbthegog
Los Angeles, California
Level Contributor
213 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
4 of 5 stars Reviewed December 9, 2015

Stayed here for four nights at the beginning of a tour and two nights in the middle. The original stay we arranged on our own, and the staff was very helpful. They allowed us to stay in the same room, although the bookings were made both by us and the tour company. Best of all, we asked them to arrange... More 

Helpful?
2 Thank Travelfan
Thessaloniki
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

Great location in Mirafliores. Lovely rooms, and great breakfast. You can walk one way to many tourist markets, Kennedy park (full of cats). Walk other way to ocean. And shopping mall, and lovely eating places.

Helpful?
Thank watsonWales
SanAgustinHoteles, Manager at San Agustin Exclusive, responded to this review

Dear guest, Thank you very much for your excellent comment and for taking the time to write it and share your impressions in our TripAdvisor profile. It is fantastic you had a great stay in our hotel. We are very happy that you enjoyed the rooms, the breakfast and the location. You are right when you say that our location... More 

London
Level Contributor
64 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed November 18, 2015

Hotel is situated in a quiet part of Miraflores close to the main streets, 10 minutes walk from the cliffs. Hotel is mainly used for short stays and is suitable for these. Public areas are on the ground floor and there is a small bar the service of which was terrible. I ordered two drinks which still did not arrive... More 

Helpful?
Thank AlandMary
SanAgustinHoteles, Manager at San Agustin Exclusive, responded to this review

Dear guest, Thank you very much for your comment and for letting us know your impressions. We are really happy that you enjoyed the location, the rooms, the breakfast and our staff service. On the other hand, we take note of your impression regarding the service in the bar; we surely review our procedures there in order to avoid situations... More 

Liverpool, England
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 18, 2015

Hotel was clean & staff were friendly & helpful. The hotel is in Miraflores which arrears to be the nicest part of Lima. We were able to walk around the area feeling very safe. Less than 10 minutes to the sea front (where Paddington Bear statue is) and the lovely shopping/restaurant area. The only negative about the hotel was the... More 

Helpful?
Thank chunder
SanAgustinHoteles, Manager at San Agustin Exclusive, responded to this review

Dear guest, Thank you very much for your comment and share your opinión with us and other travellers planing to come to Lima. It is great that you liked the staff and the location. At the same time, we take note of your impressions regarding the breakfast, specially those related to the cooked options. Hope you can come back someday.... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2015

Located in the heart of Miraflores, Lima's most endowed culinary and nightlife district, and a few minutes walk from the shopping paradise of Larcomar, lies San Agustin Exclusive Hotel. Ladies and Gentlemen; if you care for your money's worth, please book yourself to this hotel for your stay in Lima. The front desk staff are the friendliest and most efficient... More 

Helpful?
1 Thank ronny m
SanAgustinHoteles, Manager at San Agustin Exclusive, responded to this review

Dear guest, Thank you very much for your excellent comment and for taking the time to write it. We are really happy that you enjoyed the location, restaurant, the breakfast, the rooms. What we like most is that you found our front desk staff the friendliest and most eficcient ever; they will be so happy to know this.It is great... More 

Keighley, United Kingdom
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 12, 2015

good location, not far from shops and to walk down to the cliffs and sea. Never saw the shop open or people sat in the bar. Breakfast was good, service was good and the staff were friendly. The room was big and the bathroom was good, not a great view out of the window of the streeet below but hey... More 

Helpful?
Thank Julie T
SanAgustinHoteles, Manager at San Agustin Exclusive, responded to this review

Dear guest, Thank you very much for your comment and for sharing your impressions with us. It is great that you enjoyed the location of the hotel, the breakfast and the room. In addition, we are really happy that you found the service good and the staff friendly. We hope you can come back in the future. We invite you... More 

Portsmouth
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed October 6, 2015

Stayed here as part of an organised tour on 3 occasions, the first time was for 2 nights and it was reasonable, the room was big, airy and comfortable, in fact the only two problems were the safe (had to operated by key (eventually) as the battery wiring was stripped) and the sink plugs (his & hers) were inoperable and... More 

Helpful?
Thank JayandSuz
SanAgustinHoteles, Manager at San Agustin Exclusive, responded to this review

Dear guest, Thank you for your comment and for taking the time to explain so in detail your experience in our hotel. Overall we are sorry that we could not meet your expectations in spite of all our efforts. As you wrote, you informed us of some impressions and inconveniences you experienced in your first and second stay. Since then,... More 

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Grimsby, Canada
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 1, 2015

Front Desk was very helpful and friendly. One bell boy in particular went above and beyond in getting us a cab so we did not miss our dinner reservations when the cab that was called did not show up. The breakfast selection was very good. The rooms are a little on the small side but perfectly fine for a couple... More 

Helpful?
Thank PackedandReady52
SanAgustinHoteles, Manager at San Agustin Exclusive, responded to this review

Dear guest, Thank you very much for you comment and for taking the time to write it. We are very happy that you could enjoy our front desk and bellboy service, the breakfast, the wifi service and location of the hotel. We hope you have the opportunity to come back some day. We invite you to visit our hotels in... More 

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