We are delighted to read your comments. Thank you for your preference and for taking the time to let us know your feedback. This really encourages all our staff to continue working and improving service, and specially to make our guests feel like they never left their homes. We are looking forward to welcoming you on your next visit to...

Dear Guest, Thank you very much for your preference. It is a great pleasure for us to assist all our clients in any request they may have and to surpass their expectations to make their stay with us an unforgettable experience. Sincerely, Thomas Henseler Hotel Manager

Dear Guest, Thank you very much for your comments. I am glad to hear you were pampered and that you felt like home with us. I will pass your message on to our staff to continue our work towards your satisfaction and keeping quality and service standards on top. Sincerely, Thomas Henseler Hotel Manager

Dear Guest, I would like to thank you -on behalf of all the staff- for choosing the Miraflores Park Hotel for your recent visit to Lima and for choosing Orient-Express. We work hard to offer you the highest quality standards. I am glad you could experience the most of our personalized service. Miraflores Park Hotel has been voted "2nd Best...

Dear Guest, Thank you for taking the time to share your feedback with us. We are very happy to ascertain that you had a wonderful experience at Miraflores Park Hotel. On the other hand, we apologize for the inconveniences during the temporary relocation of our spa. As you previously mentioned, this was because we performed some maintenance works on it....

Dear Guest, We would like to thank you very much for choosing the Miraflores Park Hotel for your recent visit to Lima and for choosing Orient-Express. We work hard to offer you the highest quality standards. We really appreciate your comments and they motivate us to continue working hard to surpass the expectations of our clients. Gratefully, Angela Ayala Guest...

Dear guest, Thank you for taking the time to share your feedback with us. We are very happy to ascertain that you had a wonderful experience at Miraflores Park Hotel. On the other hand, regarding the taxi rates we would like to inform you that we recommend our clients to take taxis from the hotel -which we trust for security...

Dear Guest, Thank you very much for your comments. Reviews like yours encourage us to continue working hard to give the best of us on any service we provide to our clients. We are looking forward to welcoming you on your next visit to Lima, Peru. With best regards, Thomas Henseler Hotel Manager

Dear guest, Thank you for taking the time to let us have your feedback on the incident occured during your recent stay with us. We appreciate you letting us know what was not good at our standards and giving us the chance to improve our services for a truly unique experience. Please be assured that we have taken the necessary...