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All 199 Lima hotels

Crowne Plaza Lima

4.0 of 5 Hotel   |   Av. Benavides 300 - Miraflores Av, Lima 18, Peru
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Ranked #28 of 199 hotels in Lima
A recent review
4 of 5 stars reviewed yesterday
EsenciaPolitika Brooklyn, New York
  • Reviews (170)
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170 people have reviewed this hotel

Traveler rating
    68
    65
    21
    11
    5
See reviews for
17
38
26
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Brooklyn, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel staff are wonderful, the hotel is clean and it is in a good location close to several shopping centers. Rooms are spacious. I think the biggest challenge it has is upgrading to meet the needs of modern younger travelers. Wifi was weak, the chef couldn't meet the needs of vegan travelers and the gym was weak. The hotel... More

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1 review
5 of 5 stars Reviewed yesterday NEW

I have been in the Crown Plaza Lima Hotel 2 times and I recommend because the attention and service are excellent, the location its perfect because you can go out to the park, to the restaurants and the security in that zone its OK. On the other hand the people in all the ares of the hotel are very kind... More

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Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great place really enjoyed the hotel and staff.. Located in a great location in Miraflores.. I can not wait to go back to Lima I loved it.. I was able to go out to the plazas, parks and beaches.. every nice location..

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Ninoscka Y, Guest Relations Manager at Crowne Plaza Lima, responded to this review

Dear Julgrc1, Thank you so much for taking the time to review our hotel. I am pleased to know that you enjoyed your stay specially our strategical location, and of our team which is fully committed to provide the best of services. We hope to see you again soon! Regards, Ninoscka Ybazeta Guest Relations / Public Relations Manager Crowne Plaza... More

Milford, Massachusetts
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A glass of champagne upon check-in. Staff that spoke perfect English. Upgrade to an executive-level mini-suite with tons of space. Ability to use shower in the spa after checkout to freshen up before heading to the airport. ALL THIS [AND MORE] MADE FOR A WONDERFUL STAY. I cannot recommend this hotel highly enough. Elias at the reception desk and Daniel... More

Was this review helpful? Yes
Ninoscka Y, Guest Relations Manager at Crowne Plaza Lima, responded to this review

Dear DavidT, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More

Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After basic lodging in Oyanta, Cusco, Puno and Arequipa, the Crown Plaza in Lima was a welcome change. I stayed just 1 night, but was allowed extended services (shower, changing) till late in the evening (7pm), as I had a flight back home late at night. Welcoming Pisco Sour upon arrival, IHG - Platinum member recognition (water, snacks), large King... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear SoloPaul: Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More

Los Angeles, California
Top Contributor
99 reviews 99 reviews
97 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel also on my previous trip to Lima in the mid-2000's. The corner room (some could call it a suite) was recently renovated and I liked it. The hotel displays its prices on IHG.com on USD and then used fake and inflated exchange rate to convert them to soles. The rate is off by 3% to... More

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Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Mr. Loyalty Lobby: Thank you for taking the time to review our hotel. We have taken note of each of your comments and we are taking corrective actions with the corresponding areas. Let me reiterate our apologies for the inconvenience they had. Please, this is my email address to mantein contact to attend any consult. Sincerely, Ninoscka Ybazeta, PR... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It was my very first trip to Lima and also I went there for bussiness, so the only thing I was expecting was to have a good sleep and not to feel disturbed for anything outside. Hotel staff was incredible kind and nice the whole time, making me feel like we know befor :)... That's something you don´t get everywhere.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Ismery, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More

Munich
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The only positive aspect if the hotel was service. Rooms are very poor and smelly with old furniture and very loud air-condition. I do not recommend this place and will never stay there again during my future stay in Lima.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Karolina, We are sorry to read your comments. Please, we want to invite you to write at my email nybazeta@cplazalimahotel.com.pe to have the opportunity to know more details about your comments and have the option to offer you our best services. Kind regards, Ninoscka Ybazeta Public Relation Manager Crowne Plaza Lima More

1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel is very nice, the location is great, personnel is kind and always willing to service. Great place, rooms are big, clean and comfortable. Service room is perfect, you can order everything from the menu at any time.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Rigoberto, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More

Southaven
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I really enjoyed my first trip to Peru! Staying at the lovely Crown Plaza was a perk! The hotel staff went out of their way in every service. The restaurant food was delicious and my room was comfortable and clean. The front desk was friendly and helpful in helping me to make plans to tour the city. Thank you staff... More

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Southaven: Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More

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Additional Information about Crowne Plaza Lima

Address: Av. Benavides 300 - Miraflores Av, Lima 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Lima 4*
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Also Known As:
Crowne Plaza Lima Hotel Lima
Lima Crowne Plaza

51 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Romantic Hotel in Lima #18 Luxury Hotel in Lima #26 Business Hotel in Lima
Hotel Class
Official Description (provided by the hotel)
Now with a new image. Magnificently suited for business and pleasure, the Crowne Plaza Lima Hotel is centrally located in the heart of the financial, commercial, cultural and tourist district of Miraflores. Minutes from tourist attractions, beaches and recreational areas, as well as some of Lima s best restaurants. We are proud to offer 43 comfortable guest rooms with over 25 square meters of space. Our 44 suites, with over 66 square meters are the perfect getaway for business and leisure travelers. Our Executive Suites, are elegantly decorated and equipped with the ultimate technology. Guests staying at our Club Floor suites, enjoy upgraded room amenities, as well as complimentary access to our Executive Lounge. The Executive lounge offers breakfast and afternoon drinks and canapes. Our Executive lounge also offers a work station with complimentary Internet access. We look forward to welcome you to your home in Lima. Let us Pamper you with our personal and excellent service at the Crowne Plaza Lima. ... more   less 
Number of rooms
96

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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