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Crowne Plaza Lima

4.0 of 5 Av. Benavides 300 - Miraflores Av, Lima 18, Peru
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Crowne Plaza Lima
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Crowne Plaza Lima
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208 reviews from our community

Traveler rating
    84
    81
    26
    12
    5
See reviews for
22
47
31
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Australia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

a bit dated but ok Crowne Plaza with lots of tourist attractions in walking distance. The sink was in the middle of the room (junior suite)....a bit odd. But you get what you pay and the location is good.

Was this review helpful? Yes 1
Ninoscka Y, Guest Relations Manager at Crowne Plaza Lima, responded to this review

Dear BausB, Thank you for taking the time to review our hotel.We have taken note of each of your comments and sent to the specific areas. I am pleased to know that you enjoyed your stay specially our strategical location, With regard to the other comments, please, we want to invite you to write at my email nybazeta@cplazalimahotel.com.pe, to have... More 

Miami Beach, Florida
Top Contributor
62 reviews 62 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When you travel to chain properties, the expectations is consistency. After all, this is why you choose to stay loyal to a brand. Unfortunately, the Crowne Plaza in Lima is plagued by inconsistency that drops its rating. Rooms: The rooms vary greatly here. For example, some rooms are updated and have new furniture, whereas others look like they are right... More 

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Boricua30, Thank you for taking the time to review our hotel. We have taken note of each of your comments and we are taking corrective actions with the corresponding areas. We are adopting changes within our facilities to offer you a product of the highest quality. The noise from the street is one of them. Let me reiterate our... More 

Raleigh, NC
Top Contributor
78 reviews 78 reviews
44 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel as a reward so the value was great..I have no idea of the rates , but the hotel was modern and chic , well located in Mraflores. The room was large clean and nicely furnished and the bathroom was large as well. The staff were friendly and helpful and had good English. We got great advice... More 

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Grover33, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More 

Dallas, Texas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 7, 2014

The hotel had comfortable beds, the service was great. It is far from the airport. If you need a hotel for a short time in Lima before flying to another destination is takes about 1 hour to travel there costs transportation each way ,so you are better off staying at the hotel across the street from the airport?

Was this review helpful? Yes 1
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear LoriH, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience.about the comment that makes us. About the distance to the airport, it is... More 

Arequipa
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 29, 2014

The service is outstanding, the best breakfast in Miraflores district with the most caring personal who are attentive and ready to help you in any way they can, zero hassle to check in and check out. The bedroom was very comfortable, since I have stayed many times in Crowne Plaza Miraflores I can definitely recommend staying in a suite (here... More 

Was this review helpful? Yes 1
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review
Google Translation

Estimada Karlita_T: Muchas gracias por todas tus palabras que nos motivan a seguir mejorando en el servicio que venimos prestando.... More 

Portland, Oregon
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2014

Best Hotel in Lima! When you first enter this beautiful hotel located in the Miraflores district of Lima, you are greeted by an extraordinary staff, in a beautiful and pristine hotel lobby. Every staff member at this hotel made us feel welcomed, and treated us as very special guests. All Concierge personnel were extremely knowledgeable about the local area, (and... More 

Was this review helpful? Yes
Ninoscka Y, Director de Relaciones Públicas at Crowne Plaza Lima, responded to this review

Dear Greg: Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More 

Abu Dhabi, United Arab Emirates
Top Contributor
135 reviews 135 reviews
44 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed October 3, 2014

My wife and I stayed for one night. Check-in took longer than expected although staff were pleasant. The bellboy was very polite, spoke good English, and had map of area in his pocket and offered advice on where to visit. His service was exceptional (shame I can't remember his name). Room was comfortable but strange, plenty of space in bathroom... More 

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear KiwiCzech, Thank you so much for your review about your stay in our hotel. Your feedback about your experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. Also, we have taken note of each of your comments and we are taking... More 

Bogota, Colombia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 28, 2014

The hotel has policy "Only registered guests are allowed in the guestrooms" but actually they ask for USD 50 for your friend to go with you in the room. I have travelled to more than 25 countries in the world but this is first time, a hotel asked for such a huge fees to getting my friend In. Something difficult... More 

Was this review helpful? Yes 2
Ninoscka Y, Guest Relations Manager at Crowne Plaza Lima, responded to this review

Dear Martin V., Thank you for taking the time to review your stay with us. Your comments will give us the opportunity to review our policies. Please, this is my email address nybazeta@cplazalimahotel.com.pe to more details. Regards, Ninoscka Ybazeta Public Relations Manager More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed September 24, 2014

We spent our first 2 nights here As we had been told Miraflores was the nicest and safest part of Lima. Champagne on arrival was a lovely touch!The staff were very nice and had good English. In particular the concierge Daniel was great with all sorts of local information and even organised our taxi for our exit as well. The... More 

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear JohnyH1968, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More 

Bogota, Colombia
2 reviews
5 of 5 stars Reviewed September 16, 2014

Excellent service, very nice and warm staff. Breakfast is really good and offers a lot of options. Spacious room with a lot of electric connections all over the room. Fast and free Wifi. Nice neighborhood, lots of good restaurants, bars, supermarket, drugstore and parks at walking distance. Very close to Larcomar Mall and to the sea.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Ricardo Jesus, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff.... More 

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Additional Information about Crowne Plaza Lima

Address: Av. Benavides 300 - Miraflores Av, Lima 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Lima 4*
Number of rooms: 96
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Also Known As:
Crowne Plaza Lima Hotel Lima
Lima Crowne Plaza
Hotel Style:
#19 Luxury Hotel in Lima
#21 Business Hotel in Lima
#23 Romantic Hotel in Lima

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