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Crowne Plaza Lima

4.0 of 5
Inversiones Don Quijote SA Av. Alfredo Benavides #300, Lima, Peru (Miraflores)
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Crowne Plaza Lima
Ranked #75 of 187 hotels in Lima
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76 reviews from our community

    Trip type
Traveler rating
    19
    35
    9
    8
    5
Date Rating
Miami
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW

Very nice located, nice service, nice restaurant....but $ 270.00/day plus taxes is a non sense. Isn't a five star hotel. I stayed there in the last four or five years...but the price become out of the market for Lima, even if a beautiful city isn't New York or Sao Paulo.

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Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 18, 2013 NEW via mobile

Normally, I stay at the JW Marriott, but there was a 'secretarial malfunction... So, the Lima crowne plaza? Lots of good things I could say- location is fine, nice and central, my room was spacious, bathroom was superb, well appointed, clean and plenty of towels. Room had iron & board - I just need them! Laundry service was prompt and... More

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Lugano
Top Contributor
79 reviews 79 reviews
27 hotel reviews
Reviews in 45 cities Reviews in 45 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed May 7, 2013

The new rooms are nicely furnished and comfortable. There are however a number of significant disadvantages to be a good business hotel: a) Internet is very slow and unreliable. b) The rooms are very noisy. The service at reception and in the restaurant is very slow.

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Ninoscka Y, Guest Relations Manager at Crowne Plaza Lima, responded to this review
May 14, 2013

Dear guest, Thank you for reviewing our hotel, your feedback helps us to continue improving our hotel. We are currently renovating our window insulation system in the rooms and in the process of changing our internet provider. We look forward to your next visit so you can enjoy our improved services as well as our already renovated Bar and Restaurant.... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 25, 2013

Disappointing, that's the right term to qualify my experience at Crowne Plaza Lima. Just to make it nice and simple, this place is well located within Miraflores district but the only down side of it is their staff. The staff is unfriendly, overwhelming, pushy and useless when it comes to assisting guests. My perception is that their attitude is way... More

Was this review helpful? Yes 1
Ninoscka Y, Guest Relations Manager at Crowne Plaza Lima, responded to this review
May 14, 2013

Dear Guest, We are really sorry to hear that you had a less than pleasant stay with us. Our staff always goes the extra mile to deliver great service and it is something we take great pride in. That is why we would really appreciate it if you could write us to nybazeta@cplazalimahotel.com.pe indicating your reservation information to find out... More

Elko, Nevada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 12, 2013

My booking was for a remodeled room and I was told that the rate type was not for a remodeled room regardless of what my reservation said. Security treated my college friends, my guests, like they were intruders and then attempted to charge me extra for each guest, even though they were staying at the Marriott. The renovations going on... More

Was this review helpful? Yes 1
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review
April 24, 2013

Dear Guest: Thank you very much for taking the time to comment on your stay. As you point out, we are a few days from finishing renovations of our Lobby and Rooms, aiming for a more modern and contemporary look. We are taking serious consideration not to disturb our guests and hotel operations during renovations. On the other hand, we... More

Top Contributor
134 reviews 134 reviews
66 hotel reviews
Reviews in 68 cities Reviews in 68 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed April 12, 2013

We stayed there for our last night. We liked the location but the hotel itself is extremely noisy since tehy have a very outdated 25+ yrs old unsealed window system. As a platinum member I asked for a higher floor: we received a spacious, outdated, moldy bathroom, 5th (low) floor room. The shower did not function properly and would constatntly... More

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Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review
April 24, 2013

Dear Guest: We are sorry to hear that you had a less than pleasant stay with us. As you point out, we are a few days from finishing renovations of our Lobby and Rooms. We are taking serious consideration not to disturb our guests and hotel operations. We will redouble efforts to make sure this happens. Let me reiterate our... More

San Jose, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2013

I am surprised by the negative reviews here. I stayed for a week on business and didn't have any problems. They are presently doing some renovation work in the lobby but I had no other issues. The room was decent size and modern with a flat screen TV, good wireless internet, and a nicely finished bathroom. The pool area is... More

Was this review helpful? Yes 1
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review
March 26, 2013

Dear Guest: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay and liked your room, which has been recently renovated thinking to please our guests’ expectations. As you point out, we are renovating our Lobby area to have a more modern and innovative look, and we are taking serious consideration... More

Arnhem, The Netherlands
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 16, 2013

2 nights in Lima and this is a very good place to stay. Beautiful and very spacious rooms. Including a huge bathroom with double jacuzzi and separate shower. Room is modern and all was great. Location. At mirafloris is convenient and nearby the lively parks and shopping areas. Will stay here again !

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Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review
April 24, 2013

Dear Guest: Thank you so much for taking the time to review our hotel. I am pleased to know that you enjoyed your stay and specially our newly renovated rooms, which have been carefully designed thinking of our guests’ greatest comfort. We hope to see you again soon and have the chance to show you our renovated Lobby! Sincerely, Ninoscka... More

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2013 via mobile

When i came, the hotel lobby had a renovation, but it doesnt bother me though, i just couldnt see how was the interior. The room is quite small but clean, the bathroom is clean, the breakfast buffet choice was fine but it was such a small room!

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Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review
March 27, 2013

Dear Guest: Thank you for staying with us. As you point out, we are undergoing renovations in our hotel, looking for a more modern look, and always taking into consideration keeping disturbances to a minimum for our guests. We will be looking forward to your next visit so that you can stay in one of our newly renovated rooms, which... More

Beijing, China
Top Contributor
106 reviews 106 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed February 26, 2013

A lot of people have been giving this poor or bad reviews. I would like to say otherwise. I was here as a Platinum rewards member and I thought that the hotel was great. The room was clean and very spacious. The staff was helpful. They gave us a free welcome drink and I had an excellent breakfast. I think... More

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See 2 more reviews by PresPJ for Lima
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review
March 27, 2013

Dear Guest: I am pleased to know you had a wonderful time with us. Thank you so much for taking the time to review our hotel. Our staff goes the extra mile to deliver great service and it is something we take great pride in. Our renovations are almost done. We will be looking forward to your next visit so... More

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Additional Information about Crowne Plaza Lima

Also Known As:
Crowne Plaza Lima Hotel Lima
Crowne Plaza Lima Hotel
Lima Crowne Plaza
Address: Inversiones Don Quijote SA Av. Alfredo Benavides #300, Lima, Peru
Phone Number:
Region: Peru > Lima Region > Lima > Miraflores
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotels in Lima
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Now with a new image. Magnificently suited for business and pleasure, the Crowne Plaza Lima Hotel is centrally located in the heart of the financial, commercial, cultural and tourist district of Miraflores. Minutes from tourist attractions, beaches and recreational areas, as well as some of Lima s best restaurants. We are proud to offer 43 comfortable guest rooms with over 25 square meters of space. Our 44 suites, with over 66 square meters are the perfect getaway for business and leisure travelers. Our Executive Suites, are elegantly decorated and equipped with the ultimate technology. Guests staying at our Club Floor suites, enjoy upgraded room amenities, as well as complimentary access to our Executive Lounge. The Executive lounge offers breakfast and afternoon drinks and canapés. Our Executive lounge also offers a work station with complimentary Internet access. We look forward to welcome you to your home in Lima. Let us Pamper you with our personal and excellent service at the Crowne Plaza Lima. ... more   less 
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