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Crowne Plaza Lima

#27 of 208 Hotels in Lima
Certificate of Excellence
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Av. Benavides 300 - Miraflores Av, Lima 18, Peru
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Crowne Plaza Lima
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254 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (68)
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Sydney
Level Contributor
58 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in a very convenient part of Miraflores. It is a short walk to the ocean in one direction and Kennedy Park in the other. It is in close proximity to shops, casinos and restaurants so eating out is not an issue at all. We had a very large room which was modern, clean and had all... More 

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Santiago
1 review
5 of 5 stars Reviewed 3 weeks ago

The Crowne Plaza was a perfect match with our expectations, we were looking for something central, in our budget range and comfortable! We had a lovely time and very enjoyed the welcome drink and the delicious breakfast! We enjoyed the pool and the comfortable bedroom!

Review collected in partnership with this hotel

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Clemfrancia: Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More 

Miami, Florida
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The Lima Crown Plaza hotel crew deserve an above and beyond review. They are alway attentively to all your needs, wellcome you with a big smile and ready to help you and answer any question you have. Specially Guillermo at the front desk super nice guy, And also the entirely crew at the restaurant during breakfast great customer service. Unfortunately... More 

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Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Oscar V,: Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff.... More 

Atlanta
1 review
4 of 5 stars Reviewed 4 weeks ago

Lack of amenities, inconvenient hungers in closet and floor cleanness. The restaurant inside hotel is serving great food. The front desk manager whose name is Elias does great job. The entry doors are making loud noise when open and close.

Review collected in partnership with this hotel

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Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Flyingbaetender, Thank you so much for taking the time to review our hotel. We have taken note of each of your comments specially about your room. I am pleased to know that you enjoyed your stay specially our strategical location, our breakfast buffet and service, and our team which is fully committed to provide the best of services. We... More 

Alabama
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at the Crowne Plaza several times the last couple of years. I really have no complaints. It's a nice, smaller hotel. The bartender is excellent, breakfast is great, and the location is perfectly located in the Miraflores area. The only complaint is that the hotel does not seem to discourage guests from bringing prostitutes back to their room.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Guest: Thank you so much for taking the time to review our hotel. I am pleased to know that you enjoyed your stay specially our strategical location, our breakfast buffet, the service of our bartender and our team which is fully committed to provide the best of services. We hope to see you again soon! Regards, Ninoscka Ybazeta Public... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 27, 2015

was just one night. A stopover. We were on our way to the Amazon and Machu Picchu and had one day in Lima. We chose the Crowne Plaza at Miraflores because I had a lot of points I could use there and because it was in Miraflores which sounded like a nice area. I am glad we did. It was... More 

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Cplleen, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More 

Boston, MA
Level Contributor
142 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed May 16, 2015

Hard to find anything to say one way or the other—adequate without being memorable. This hotel is reasonably priced, well located, comfortable, etc. My room had everything I needed. This is picky but the bathroom remodel left out a few practical details that would have made it a little nicer. There is nowhere to hang a hand towel near the... More 

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Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Mrs. La Viajeraliz, Thank you for taking the time to review our hotel. We have taken note of each of your comments and we are taking corrective actions with the corresponding areas. We are adopting changes within our facilities to offer you a product of the highest quality. Thanks for the suggestions for the bathroom, We will work to... More 

Atlanta, Georgia
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 12, 2015

Have stayed at the crowne plaza several times and always so comfortable and accommodating. The location is excellent. The restaurant has a nice selection and food is good at the hotel. The room was very comfortable and enjoyed the English TV selection!

Review collected in partnership with this hotel

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Mamafly, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. We... More 

Florence, Italy
1 review
5 of 5 stars Reviewed May 12, 2015

The service is exceptional in this hotel! I had a wonderful stay at the Crowne plaza hotel, the staff are lovely and extremely helpful. I was there for a few weeks for work so it was really nice to feel relaxed in the hotel. They have very good facilities with the small pool and the gym and the breakfast was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Mrs, Jessiepratt, Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff. It... More 

Miami, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 12, 2015

Very good hotel, quite old but very good remodeled and updated amenities in the room. The best is location 6-8 blocks walking distance from Larcomar with shops, restaurants and other atractions in front of the sea.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review

Dear Spiderafa2015, Thank you so much for taking the time to review our hotel. I am pleased to know that you enjoyed your stay specially our strategical location, and our renovated infraestructure to provide the best of services We hope to see you again soon! Cordially, Ninoscka Ybazeta Public Relation Manager More 

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