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Delfines Hotel & Casino

Calle Los Eucaliptos 555 | San Isidro, Lima, Peru
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Delfines Hotel & Casino
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Delfines Hotel & Casino
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351 reviews from our community

Traveler rating
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    55
    17
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Good service since you come in the hotel, nice spacious rooms, a little outdated, nice bar, they offer a welcome Pisci, nice bar in the messanine, good breakfast buffet, nice brunch on Sundays. The people at the fron desk are not very nice, but the bellboys compensate this issue with their kindness. Got ripped off by one of the taxis... More 

Was this review helpful? Yes
HOTEL MANAGER D, Community Manager at Delfines Hotel & Casino, responded to this review
Google Translation

Estimado Huésped, Estamos muy agradecidos por su valioso comentario. Estamos contentos de saber que disfrutó su estadía, la ubicación y... More 

Zurich, Switzerland
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

We had a business meeting and really never again , unfriendly staff , inflexible staff , slow services , crowded facilities during the breakfast and lunch , really never again for sure , poor quality of food , not a really 5 stars service , need renovation, once and never again for sure

Was this review helpful? Yes
HOTEL MANAGER D, Community Manager at Delfines Hotel & Casino, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por los comentarios para mejorar. Lamentamos lo ocurrido y haremos llegar sus puntos para tomar las... More 

Senior Contributor
22 reviews 22 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I visited this hotel because it was recommended by a colleague who came to this hotel a few years earlier. It seemed to me that time has stopped at this hotel. It looked not so clean and the Dolphins who where present during the visit of my colleague are not there any more. The room was not very clean especially... More 

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HOTEL MANAGER D, Community Manager at Delfines Hotel & Casino, responded to this review
Google Translation

Estimado Huésped, Reciba nuestro más sincero agradecimiento por compartir sus comentarios, siendo un medio valioso para la retroalimentación. Hemos leído... More 

Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
27 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a long weekend. Great hotel, great views. Super safe neighborhood - we walked all around. Not gamblers, so didn't go to casino. The room was clean and spacious. Nice marble bathroom. Lovely breakfast included in stay, the lounge was nice and the staff was super nice. I liked the jw marriott a little better (sea view)... More 

Was this review helpful? Yes
HOTEL MANAGER D, Community Manager at Delfines Hotel & Casino, responded to this review
Google Translation

Estimado Huésped, Estamos muy agradecidos por su valioso comentario y de saber que disfrutó de la estadía, comida, el lobby... More 

Cincinnati, Ohio
Top Contributor
105 reviews 105 reviews
46 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 17, 2015

Stayed here on a recent business visit to Lima. The hotel is a bit dated and could use some updating to the rooms (carpet, decor) and restaurants/bars (the lounge feels like a step back in time. The service offered by front desk and concierge were top notch and probably holdover from when the Delfines was a top Lima hotel. Overall,... More 

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HOTEL MANAGER D, Community Manager at Delfines Hotel & Casino, responded to this review
Google Translation

Estimado Huésped, Le agradecemos el tiempo para compartir su experiencia a través de Trip Advisor. Le contamos que estamos remodelando... More 

The Hague, The Netherlands
Contributor
16 reviews 16 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 23, 2015

One of my favorite destinations in South America. The city is lovely, the barranca area, the beach area and the city center. Amor Amor the city is filled with it, my stay at the hotel made it all complete, the rooms are nice and clean, the bar the lobby all is nice friendly staff and helpful when ever you need... More 

Was this review helpful? Yes 1
HOTEL MANAGER D, Community Manager at Delfines Hotel & Casino, responded to this review
Google Translation

Estimado Huésped, Estamos muy agradecidos por su valioso comentario. Al mismo tiempo, nos contenta saber que disfrutó la estadía y... More 

Lisbon, Portugal
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 3, 2015

I stayed here for 2 nights. Hotel is good, but a bit aged. The room was big and with a great view. Breakfast could really be better (almost no local fruit). I didn't go to the swimming pool but it was quite small.

Was this review helpful? Yes
HOTEL MANAGER D, Community Manager at Delfines Hotel & Casino, responded to this review
Google Translation

Estimado Huésped, Gracias por su tiempo para compartir su experiencia a través de Trip Advisor. Nos alegra que haya pasado... More 

Bonn, Germany
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 24, 2014

Like some previous reviews, I stayed here for over two weeks to attend a conference. I personally had a good experience with the hotel, but thought I would share some positives and negatives I heard from my many colleagues staying there as well. Plus: beautiful, relatively safe neighborhood, walking distance to a mall; I thought the breakfast was quite diverse... More 

Was this review helpful? Yes 1
HOTEL MANAGER D, Community Manager at Delfines Hotel & Casino, responded to this review
Google Translation

Estimado Huésped, Estamos muy agradecidos por su valioso comentario. Estamos muy contentos de saber que disfrutó la estadía, la ubicación,... More 

London, United Kingdom
Top Contributor
128 reviews 128 reviews
76 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed December 21, 2014

Stayed here for three weeks. Located in the upscale neighborhood of San Isidro. Always felt safe in the immediate vicinity of the hotel. Rooms are OK for what you can expect in this part of the world. Some street noise (sirens and car alarms) if facing the street, so try to request an interior facing room if you can. Not... More 

Was this review helpful? Yes
HOTEL MANAGER D, Community Manager at Delfines Hotel & Casino, responded to this review
Google Translation

Estimado huésped, Quisieramos agradecer que comparta sus comentarios en TripAdvisor! Estamos muy contentos de saber que encontró las instalaciones cómodas... More 

Bonn, Germany
Top Contributor
134 reviews 134 reviews
41 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed December 18, 2014

I stayed at this hotel for over two weeks to attend a conference in Lima. I was fortunate to be given a room on the 12th floor, as colleagues who were on the lower floors (e.g., the 4th and 5th floors) complained about noise from the social events taking place at the lobby. The hotel seems to be popular for... More 

Was this review helpful? Yes
HOTEL MANAGER D, Community Manager at Delfines Hotel & Casino, responded to this review
Google Translation

Estimado Huésped, Agradecemos el tiempo en enviarnos sus apreciaciones para mejorar nuestro servicio. Hemos leído cada punto que describe, lamentamos... More 

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