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Sheraton Lima Hotel & Convention Center

#39 of 207 Hotels in Lima
Certificate of Excellence
Paseo de la Republica 170, Miraflores, Lima, Peru
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Sheraton Lima Hotel & Convention Center
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Sheraton Lima Hotel & Convention Center
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668 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed staying at the Sheraton, location isn't the best, you are advised not to walk around outside after dark. The spa is fabulous, steam, sauna, massages. I had problems with the commode getting stopped up, which kept me from giving it 5 stars. But.... very nice rooms, pleasant staff, very special treatment for SPG members.

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for letting us your comments regarding your stay with us and for the details you wrote about our fitness, rooms, our staff, and the treatment received as SPG member. We are sorry for the problems with the commode you mentioned and this comment has been shared with the maintenance department in order to solve it inmediately.... More 

Boston, Massachusetts
Top Contributor
50 reviews 50 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at this hotel twice in the last 2 weeks. It's a 30-50 minute ride to/from the airport depending upon traffic but you are greeted with a nice hotel. The interior is very nice and modern with similarly nice rooms. We visited the onsite restaurant just briefly one night but it looked nice and the service... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services and Publid Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for sharing your experience at our hotel. We really appreciate your review and we enjoyed reading the details you wrote about our facilities and food. We hope you and your wife come to our hotel again, and have the possibility to enjoy our food and service. Kind regards, Wilma María Arévalo Director of Guest... More 

Aguadilla, Puerto Rico
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excelent location at the center of Lima. Its modern and very clean. The staff are ok and very helpful. The buffet breakfast is awesome, food are fresh and natural juice on it... Can be repeated in the next visit.

Was this review helpful? Yes
wilmaria, Directora de Relaciones Públicas y Servicios al Huésped at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We really appreciate your review and we are very glad to read that you enjoyed your stay with us. Thank you for your comments regarding our staff, breakfast and location. Our guest reviews are very important and help us to know our weaknesses and strengths Once again thank you and we hope to have the opportunity to welcome... More 

San Diego, California
Contributor
13 reviews 13 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 20, 2015

Ok this hotel is quite a long way from the airport, 30 minutes or so with no traffic. It's quite far from a lot of things, barranco district, miraflores.... The hotel is very comfortable and next door to a busy mall, so there is that. The served at the bar is from the hotel restaurant and quite good. I would... More 

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wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for taking the time to post such positive review about your stay with us. We really enjoyed reading the details you wrote and we appreciate your kind words regarding our staff and food. For your next visit please try "Sancochado" or "Aji de Gallina" typical peruvian dishes that you will enjoyed and of course... More 

Lima, Peru
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 16, 2015

my review of my stay at the hotel sheraton in lima is on my st. valentines day stay. i have beeen to the hotel various times and had fun. this time it was a little diferent. i stayed on the 16th. floor. the hotel just has 18 floors. the advantge og staying on a floor higher that the 14 is... More 

Was this review helpful? Yes 1
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for taking the time to give us feedback regarding your experience in our hotel. We really appreciate such positive comments and we are very glad to know that you enjoyed your stay with us. Regarding the use of the gym, please be informed that is free for all the rooms. Once again, thank you... More 

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 12, 2015

Stayed at the Sheraton Lima for two nights before heading to Cusco. The rooms, lobby, and hotel were very clean and the staff was very friendly. The room was on the smaller side but still large enough and very typical of a Sheraton in the United States. The room also included a hot buffet breakfast in the restaurant which was... More 

Was this review helpful? Yes 1
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest: Thank you very much to post such good comments regarding your stay with us. We are very glad to hear that you enjoyed our facilities and our staff was helpful and friendly. Once again, thank you, and we look forward to welcoming you back in the near future. Happy Holidays! Wilma María Arévalo Director of Guest Services and... More 

Quito
Top Contributor
113 reviews 113 reviews
42 hotel reviews
3,312 helpful votes 3,312 helpful votes
5 of 5 stars Reviewed February 11, 2015

Although some people may not like this property, because is located near to the center of Lima, to me is the best "value for the money" hotel in Lima, specially if you are not looking to party the whole night long, every night of your stay. I went with my family after spending new year's eve in Cuzco, and got... More 

Was this review helpful? Yes 12
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you so much for your time and for such good review about your stay in our hotel. We really enjoy reading your comments regarding the room, breakfast and location. Once again thank you, and we look forward to welcoming you back in the near future. Warm regards, Wilma María Arévalo Director of Guest Services and Public Relations... More 

Bremgarten, Switzerland
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 7, 2015

The staff is well trained. Rooms are OK. Elevators are amongst the best programmed I've seen :) (since you use your room card to activate it, it should know the floor - little detail). Buffet was good, although we arrived late. As others mention: check-in isn't optimized. Takes ages. What Sheraton doesn't get right is the Internet connection. It's 2015... More 

Was this review helpful? Yes 1
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for your time and for the great feedback you have provided through Trip Advisor. We really appreciate your kind words about our staff, service, food & beverage and facilities. About the internet connection, please be informed that we provide free access to all our guests at the lobby area, using the touch screen computers located at... More 

Los Angeles, California
Top Contributor
96 reviews 96 reviews
74 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed February 6, 2015

The property is nicely done and well-maintained. The building, rooms and common areas were clean and well maintained. Room service was good quality, delivered on time and accurate. They could use a few more choices though. All staff encountered were friendly and helpful. Hotel is not in a particularly interesting part of town.

Was this review helpful? Yes 1
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for letting us know your experience regarding your stay with us. We are very pleased to hear that our staff, the service and facilities reached your expectations. Once again, thank you for your feedback. Kind regards, Wilma Maria Arévalo Director of Guest Services and Public Relations Sheraton Lima Hotel & Convention Center More 

Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 5, 2015

The property was popular among pilots/air crew, because its the closest major hotel chain to the airport. Having said that, the distance from the airport was still substantial and through a lot of traffic. Be warned: this property is in Centro, not the touristy Miraflores area, unlike the Tripadvisor address suggests. Miraflores required a taxi drive, or catching the Transmillennio... More 

Was this review helpful? Yes
wilmaria, Directora de Relaciones Públicas y Servicios al Huésped at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for taking the time to post such positive review about your stay at our hotel. We really appreciate your comments regarding our staff and breakfast and we are very glado that you enjoyed your stay in our hotel. Our guest satisfaction is our top priority. We hope to have the opportunity to welcome you... More 

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