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Sheraton Lima Hotel & Convention Center

#35 of 209 Hotels in Lima
Certificate of Excellence
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Paseo de la Republica 170, Miraflores, Lima, Peru
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Sheraton Lima Hotel & Convention Center
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Sheraton Lima Hotel & Convention Center
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
202 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We've been to Peru several times and to Lima multiple times, have stayed at the Westin and our favorite JW Marriott. On this trip, had a 24 hr layover and decided to stay here using SPG points. We usually stay in Miraflores and decided to try a place in El Centro to see the downtown sights. Hotel is a large... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to provide us with the feedback about you stay with us. We really appreciate your comments. We are very sorry for the inconvenience you had on departure when you needed a mini van to accommodate your luggage, because for us satisfied customers are the most important asset four our company. We hope... More 

Atlanta, Georgia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the helpful bellmen to the friendly front desk attendants, I was overall pleased with my stay here. The hotel is located not too far from Plaza Mayor and just across from the Justice Ministry of Peru. This property is next door to the nice shopping mall with tons of shopping and restaurant options (American style and other). The lobby... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for taking the time to post such excellent review. We really enjoy reading all the details you wrote and we appreciate your comments regarding our staff, services and facilities. It´s great to know that our guests enjoyed their stay with us. Once again, thank you, and we look forward to welcoming you soon. Kind... More 

Mississauga, Canada
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on the last night of our trek to Machu Picchu and visit to Lima. It was an amazing but exhausting trip with all the hiking and adventure, so this was a perfect spot to spend the last night in luxury before returning home. Great Breakfasts, all the amenities you need and a perfect location in downtown Lima.... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest: Thank you for taking the time to post such positive comments about your stay at our hotel. It's always great to hear that our guests enjoyed our service and facilities. Once again, thank you and we hope you have the possibility to visit us again in the near future. Cordially, Wilma María Arévalo Director of Guest Services and... More 

Buenos Aires, Argentina
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, comfy room. I only spent a few hours, but it was a good rest from an awful day after loosing my connection. Good bathroom, shower. Also pretty good breakfast. Front desk was super fast when we arrive late at night, we only wanted our room key to go sleep.

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We are glad to hear that you enjoy your stay with us and we appreciate you taking the time to post such positive comments regarding our staff and facilities. One again, thank you for your review and we hope to have the opportunity to welcome you again in the near future. Cordially, Wilma María Arevalo Director of Guest... More 

Fribourg, Switzerland
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Service in Sheraton was really good and room was convenient but a bit old such as the rest of the hotel. We had diner at the restaurant which was ok but the chef didn't give a good atmosphere at the place (didn't look very happy to be there even the day after during breakfast time). Don't go in this hotel... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for letting us your experience regarding your stay with us. One of the major purposes of the guest reviews is to hear from our weaknesses in order to correct and improve them. Regarding to your comments that our hotel "is absolutely creepy and decrepit" please be informed that we are renovating some floors and then we... More 

Pisco, Peru
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was doing first tour this part of Peru and was recomended to get a hotel very close to city downtown. Results: I could get to see the churchs, the Plaza de Armas and Jirón de la Unión... from this hotel you have the chance to everywhere in some minutes... The meal, the service.....very good. you also can reach the... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to provide us with such excellent feedback about your stay with us. We really enjoyed reading your comments. We hope to have the opportunity to welcome you again in the near future. Once again, thank you. Best regards, Wilma María Arévalo Director of Guest Services and Public Relations Sheraton Lima Hotel &... More 

Jacksonville, North Carolina
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 22, 2015

We came to celebrate a relatives wedding. Check in was relatively easy and they allowed us to do an early check in with little to no trouble. The guest services department is accommodating and fast. Housekeeping does a good job at keeping the rooms clean. Location is perfect with lots to do nearby. The beds are huge, comfortable and the... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We really appreciate you taking the time to post such positive comments. It's great to hear that you enjoyed your stay with us. Thank you for your kind words regarding our staff and location and regarding the menu which has codes instead of prices we will working on it. Looking forward to welcoming you back in the near... More 

Saint Louis, Missouri
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed June 20, 2015

Had to stay at the Sheraton Lima due to a cancelled flight. The hotel is in the center of Lima proper, facing the Palace of Justice and a mall, and is surrounded by one of the more run down bar and red-light districts, not particularly safe to pass through when you come from the airport late at night. The hotel... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to write a review about your stay with us. We appreciate your comments about our staff and food and regarding that our hotel "is in great need of renovation" please be informed that up the moment we have renovated the 85% of our rooms and we are continuing with this work. We... More 

Madrid
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 18, 2015

Well located hotel near Lima historic center. In need of revamping, but room rates are according to it. Kind and efficient staff. Some noise from the mall near the hotel in spite of the double glass windows, but it ceases about 11 pm. Noise from adjacent rooms. Acceptable buffet breakfast. It would be my option again for a new trip... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services an Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to give us feedback regarding your experience in our hotel through Trip Advisor. Regarding to the revamping, please be informed that up the moment we have renovated the 85% of our rooms and we are continuing with them. We will also be renovating the Lobby this year. We hope to welcome you... More 

County Dublin, Ireland
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 10, 2015

Great service, very helpful staff and the bed was like sleeping on a cloud. It's a Sheraton, so everything is exactly as you'd expect! If a tourist, then it can be up to 40 mins in rush hour to the Miraflores area by taxi where most good restaurants are.

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We really appreciate you taking the time to post such positive comments about our staff an facilities. It's great to hear that you enjoyed your stay with us and the service you received from our staff was as you expected. Once again, thank you for review and we look forward to welcoming you back in the near future.... More 

Hotel Review Summarization

What travelers say

  • Very nice(6)
  • Club lounge(5)
  • Free shuttle(4)
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Prices are for 1 room, 2 adults
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