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Sheraton Lima Hotel & Convention Center

#44 of 223 Hotels in Lima
Certificate of Excellence
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Paseo de la Republica 170, Miraflores, Lima, Peru
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1 room 1 adult
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Sheraton Lima Hotel & Convention Center
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856 Reviews from our TripAdvisor Community

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Panama City, Panama
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

the room is super comfortable, specially the bed and sheets. It was a very nice and personal room service attention. Exceptional attention at the reception desk when you arrive, always personal and concierge as well making eye contact.

Helpful?
Thank Ruben D
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to share your comments at our property through Trip Advisor. We are very glad that you really enjoyed the service you received from our staff as well as our facilities. Thank you once again, and we hope to have the opportunity to welcome you in the near future. Kind regards, Wilma María... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

If you want to stay in an excellent hotel near the historic Lima city Center, this is the best option, great service, close to the main square and to plenty of historical buildings including plaza San Martín just 3 blocks away and the MALI art museum 2 blocks away, you have a mall right next to it also

Helpful?
Thank Diego P
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for the excellent feedback you have provided through Trip Advisor. We really enjoyed reading all the details you wrote and we are very glad that your stay with us was pleasant. Once again, thank you and we would like to have the opportunity to welcome you soon. Kind regards, Wilma María Arévalo Director of... More 

Vancouver, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Old town Location is only reason to be there. Nice older hotel with large rooms but central air no in room control excep fan speed. 1st night so hot we couldn't sleep sent repair man and even a fan but might have been a prooblem but we wold have left in the am but they said wait to see if... More 

Helpful?
Thank gordon r
Eastbourne, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

I have stayed at the hotel only because the conference was there. Normally Sheratons are good worldwide but sadly this one wasn't up to the same standards as the other: there rooms were clean but cracks and poor paintwork and ect have dramatically changed me and my colleague's view on this hotel. When booking the room ensure that they put... More 

Helpful?
Thank Audrius K
wilmaria, Director of Guest Services and úblic Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for taking the time to let us know your experience through Trip Advisor. Please accept our apoologize for not have reached your expectations. We hope these inconveniences does not prevent you to continue being one of our very special guests and look forward having the opportunity to welcome you back to Sheraton Lima Hotel... More 

Lisbon
Level Contributor
84 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very big hotel, located in Lima City Centre. It is not located in a nice area, but one can walk 3 blocks to Plaza San Martin or 10 blocks to Plaza de armas. There's a big shopping mall right next door. I had to wait 4 hours to a room (I tried to check-in at 11am), so... More 

Helpful?
Thank ValterNF
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thenk you for your your time and for your comments regarding your stay with us. Please accept our sincere apologies for the inconveniences, since this is not the experience we want for our valuable guests. You can rest assured that immediate corrective actions have been already taken in all areas mentioned by you. We hope to have the... More 

Cambridge, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel has a strong, unpleasant smell throughout common areas and the rooms (at least at the time of visit, in October). The environment does not feel healthy. The buffet meals in the Cuppola restaurant are excellent.

Helpful?
Thank Alexander P
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for your time to let us know your experience about your stay with us. Please accept our apologies for the unpleasant smell during your stay. We have sent your comments to our maintenance department in order to check what happened during the last october. Regarding the food, we are really happy that you enjoyed with the... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice location close to the center of lima ,besides they have a free transportation to miraflores,,around 45 minutes with trafic from air port I was there for one Day and a night 13 january 2016, yesterday I leave the hotel very happy ,very good food in the buffet,and they have a very teasty sea food and beef well presented,,,firt... More 

Helpful?
1 Thank orlando b
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 9, 2016 via mobile

My husband and I stayed here after a week in the jungle and were thrilled to return to civilization and find ourselves in such a lovely hotel. Nothing bad to say: the room was clean and comfortable, the food was great, and the service was fabulous. The staff here are amazing, room service was top notch and everyone from the... More 

Helpful?
Thank Emiy B
Houston, Texas
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed December 23, 2015

If you're used to 4 or 5-star Starwood or Marriott properties, you may have to readjust your standards a little lower, should you choose to stay at this property. Price: the primary driver for staying here, the price/night at this hotel is cheaper than other Starwood properties available in Lima (Westin and Four Points). We were staying our last two... More 

Helpful?
Thank pchang637
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to let us know your experience about your stay with us. Once again, please accept our apologies for not have reached your expectations. We hope to have to have the opportunity to welcome you again and offer the best quality of our service. Best regards and a Happy New Year! Cordially, Wilma... More 

Petit Lancy, Switzerland
Level Contributor
93 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed December 15, 2015

The hotel is located in the center of Lima, that is not a safe neither nice district of the capital city of Peru. Everybody kept telling us that it was not safe to walk around the hotel. There is a shopping mall with direct access to the hotel, where you can find some good stores. The hotel itself needs a... More 

Helpful?
Thank RoMiHevi
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for your review about your stay with us. We are very pleased to hear that our staff was very friendly and helpful. Regarding the breakfast be sure that we have shared your comments with our Food & Beverage department in order to take actions. Looking forward to welcoming you back in the future. Cordially, Wilma María... More 

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