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Sheraton Lima Hotel & Convention Center

#35 of 208 Hotels in Lima
Certificate of Excellence
Paseo de la Republica 170, Miraflores, Lima, Peru
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Sheraton Lima Hotel & Convention Center
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Sheraton Lima Hotel & Convention Center
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710 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pisco, Peru
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I was doing first tour this part of Peru and was recomended to get a hotel very close to city downtown. Results: I could get to see the churchs, the Plaza de Armas and Jirón de la Unión... from this hotel you have the chance to everywhere in some minutes... The meal, the service.....very good. you also can reach the... More 

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Jacksonville, North Carolina
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We came to celebrate a relatives wedding. Check in was relatively easy and they allowed us to do an early check in with little to no trouble. The guest services department is accommodating and fast. Housekeeping does a good job at keeping the rooms clean. Location is perfect with lots to do nearby. The beds are huge, comfortable and the... More 

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wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We really appreciate you taking the time to post such positive comments. It's great to hear that you enjoyed your stay with us. Thank you for your kind words regarding our staff and location and regarding the menu which has codes instead of prices we will working on it. Looking forward to welcoming you back in the near... More 

Saint Louis, Missouri
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Had to stay at the Sheraton Lima due to a cancelled flight. The hotel is in the center of Lima proper, facing the Palace of Justice and a mall, and is surrounded by one of the more run down bar and red-light districts, not particularly safe to pass through when you come from the airport late at night. The hotel... More 

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wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to write a review about your stay with us. We appreciate your comments about our staff and food and regarding that our hotel "is in great need of renovation" please be informed that up the moment we have renovated the 85% of our rooms and we are continuing with this work. We... More 

Madrid
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Well located hotel near Lima historic center. In need of revamping, but room rates are according to it. Kind and efficient staff. Some noise from the mall near the hotel in spite of the double glass windows, but it ceases about 11 pm. Noise from adjacent rooms. Acceptable buffet breakfast. It would be my option again for a new trip... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services an Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to give us feedback regarding your experience in our hotel through Trip Advisor. Regarding to the revamping, please be informed that up the moment we have renovated the 85% of our rooms and we are continuing with them. We will also be renovating the Lobby this year. We hope to welcome you... More 

County Dublin, Ireland
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great service, very helpful staff and the bed was like sleeping on a cloud. It's a Sheraton, so everything is exactly as you'd expect! If a tourist, then it can be up to 40 mins in rush hour to the Miraflores area by taxi where most good restaurants are.

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, We really appreciate you taking the time to post such positive comments about our staff an facilities. It's great to hear that you enjoyed your stay with us and the service you received from our staff was as you expected. Once again, thank you for review and we look forward to welcoming you back in the near future.... More 

Rochester, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I around 200usd for a room with a King bed, it was exactly as should be expected for 200 dollars a night. Everything was really nice, all the way down to the pens on the night stand. Although everything is really really expensive. We checked in really late and hadn't had anything to eat since lunch time. I ordered 2... More 

Was this review helpful? Yes
wilmaria, Directora de Relaciones Públicas y Servicios al Huésped at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to give us feedback regarding your experience in our hotel. We are very glad to read your comments regarding our staff, facilites and food. It´s always great to hear that our guests enjoyed their stay with us. We hope to have the opportunity to welcome you again. Kind regards, Wilma María Arévalo... More 

Montreal
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here 3 times during my 2 week trip to Peru in May. Every time I requested a room on a high floor to avoid hearing noise from the streets below. Pros : - Super comfy beds & linens - good air con - nice bathrooms - good service - sleep very well , the noise from the street... More 

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wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for your time and sharing your great experience at our hotel. Your feedback is very important due that one of the main purposes of the guest reviews is to hear from our guest our strenghts and weaknesses. We really appreciate your comments and look forward having the opportunity to welcome you in the near future. Kind... More 

Warrington, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 27, 2015

I have stayed at the Sheraton hotel lima for two weeks in business trip,This hotel is located near central Lima. It is within walking distance of the Presidential Palace. There is also a market area around the hotel with McDonalds and other food establishments. The breakfast is more likely the same every day with lot of japanese and chinese food... More 

Was this review helpful? Yes 1
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback about your stay with us. Our hotel offer a shuttle bus to Miraflores every two hours daily. Regarding the the traffic, one of the problems because it is so bad, is due that is being built several works that in the near future will improve traffic. Once... More 

Zephyr Cove, Nevada
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 26, 2015

After 1 week in the jungle and 2 weeks trekking, this experience was a joy. As SPG members we were upgraded to a Jr Suite, with jetted tub, nice shower, huge king bed with very comfortable linens, and separate lounge area. Everything in the Suite was clean, comfortable, and quiet. Staff in the concierge lounge was very accommodating, and the... More 

Was this review helpful? Yes
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience regarding your stay with us and thank for your loyalty to the Starwood Preferred Guest Program. We really appreciate the details you wrote and we are very happy to hear that our staff was friendly for you. Once again thank you for your review and we... More 

Washington DC, District of Columbia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

This hotel is right next to a big shopping mall and across from the courthouse. Easy access to Miraflores (free shuttle buses every 2 hours). As an SPG Preferred member, we got free Internet and free drinks (Cocktails and coffee). Concierge was especially helpful. A gentleman helped us get a cab using his own Uber-like iPhone app. He also gave... More 

Was this review helpful? Yes 1
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review

Dear Guest, Thank you for taking the time to provide us with such good feedback about your stay with us. We are very pleased to hear that our Concierge was friendly and helpful for you. Guests like you help us to improve our service. Once again thank you for your review and we look forward to welcoming you back in... More 

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