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Melia Lima

4.0 of 5 Av. Salaverry, 2599 | San Isidro, Lima, Peru
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Certificate of Excellence 2014
Melia Lima
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Melia Lima
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385 reviews from our community

Traveler rating
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    169
    48
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    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
70 reviews 70 reviews
59 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed July 8, 2014

other than the fact the wifi didn't work in my room most of my stay, it was an average hotel, food was acceptable but not very hot when it arrived in my room and the noise from the road outside was pretty bad...

Was this review helpful? Yes 1
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Your feedback is very important to us so we will make some changes soon. We look forward to having the opportunity of being of service to you in a near future. Sincerely Yours, Susana Tamayo Guest Experience Manager More 

1 review
5 of 5 stars Reviewed July 1, 2014

I stayed here when passing through Lima on business. As well as being courteous and professional, the hotel staff was hugely accommodating to my needs (including late check out extension to 9pm for free!). The location is great in San Isidro with easy access to the popular Miraflores district. I would recommend this hotel to anyone traveling to Lima.

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. We will be looking forward to welcoming you back at the Meliá Lima Hotel in a sooner future. Sincerely Yours, Susana Tamayo Guest Experience Manager More 

Hamburg, Germany
1 review
5 of 5 stars Reviewed June 27, 2014

I pretty much prefer the more classic style against the cold western (modern) standard. The employees are willing to give you a solution for everything instead of just excuses for not being responsible.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you so much for sending your comments Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. Don’t forget that you can follow us on facebook and leave your comments on our Melia Hotels International profile. Sincerely Yours, Susana Tamayo Guest Experience Manager More 

Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 12, 2014

I stayed with my daughter for 4 nights at the Melia in Lima. I did not have any knowledge of the area and accepted the recommendation of Amex Platunum Travel. I have mixed feelings about the hotel. I am not a fan of downtown-ish locations. Had I known more about the area, I would probably have chosen to stay in... More 

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Sorry if your stay did not turn out as you hoped it would. Your suggestions are very important for us and we will make some changes soon. Sincerely Yours, Susana Tamayo Guest Experience Manager More 

Anchorage, Alaska
Top Contributor
71 reviews 71 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 17, 2014

I have stayed at this hotel twice and each time had a wonderful experience. The staff is professional, attentive and very accommodating - a big reason to the success of this establishment! When I asked about eating at a local restaurant, I was presented with a list, along with personal recommendations, all the while keeping in mind what I was... More 

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Your feedback is very important to us so we will make some changes soon. We look forward to having the opportunity of being of service to you in a near future. Sincerely Yours, Susana Tamayo Guest Experience Manager More 

New York City, New York
1 review
5 of 5 stars Reviewed May 12, 2014

My mother was in Lima, Peru for a good month and a half. She spent three weeks at this hotel and just raves about the hotel and the people that work there. They have treated her with such great care and excellent service. Special thank you to Mr Cesar Navarro, the rooms division manager; eating area crew, the maitre D... More 

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Adriana Thanks for sharing your experience with other travelers. Our staff is our greatest strength so that’s because we receive so many good reviews. Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. We look forward to having the opportunity of being of service to you in a near future. Sincerely Yours, Susana Tamayo Guest... More 

Guildford, United Kingdom
Top Contributor
203 reviews 203 reviews
73 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed April 27, 2014

I really don't understand why so many people rave about this place. It is no batter than average and no way deserves 5 stars. I checked in late after a long flight looking forward to some sleep. The check in took forever then when I eventually got to my room (room 216) it was glowing blue ! Outside the window... More 

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Sorry if your stay did not turn out as you hoped it would. If you send an email to calidad@melia.com we will respond to your comments as soon as possible , it will be a pleasure to explain you that your... More 

Jackson, Mississippi
1 review
5 of 5 stars Reviewed April 3, 2014

We are from Mississippi, the "Hospitality State". That being said, we were overwhelmed by the incredible hospitality that this hotel offered. Every member of the staff was cordial, helpful, and very accommodating. We would recommend this hotel in a heartbeat!

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Doug Thank you so much for all of your nice comments. Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. Your feedback is very important to us. We look forward to having the opportunity of being of service to you in a near future. Sincerely Yours, Susana Tamayo Guest Experience Manager More 

Pisa, Italy
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 1, 2014

I was 'given' this hotel - food & room, etc. experience for 18 hours in exchange for flying the day after to my ultimate destination, and -because this experience of a 5* hotel is unique to me (I would not choose a 5 star hotel, even if I had the money, for reasons of my own), I think my opinion... More 

Was this review helpful? Yes 1
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Julian Thank you so much for all of your lovely comments. Melia Hotels International is a company who has the firm purpose of giving our guests an excellent service with responsibility and sustainability, so for us to be helpful is not a job, is a way of life that gives us strength. We look forward to having the opportunity... More 

San Isidro
2 reviews
5 of 5 stars Reviewed March 18, 2014

Beautiful hotel, rooms furnishings, delightful and helpful front desk staff, perfect location! No complaints at all- sheer luxury. This hotel was an old mansion with fabulous antique furniture, just steps from the most interesting tourist sites in town

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you so much for all of your nice comments. Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. Don’t forget that you can follow us on facebook and leave your comments on our Melia Hotels International profile. We will be looking forward to welcoming you back at the Meliá Lima Hotel in a... More 

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Additional Information about Melia Lima

Address: Av. Salaverry, 2599 | San Isidro, Lima, Peru
Phone Number:
Location: Peru > Lima Region > Lima > San Isidro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Lima 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Melia Lima Hotel Lima
Sol Melia Lima
Lima Sol Melia
Hotel Style:
#6 Spa Hotel in Lima
#12 Business Hotel in Lima
#19 Luxury Hotel in Lima
#32 Romantic Hotel in Lima

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