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Melia Lima

4.0 of 5 Av. Salaverry, 2599 | San Isidro, Lima, Peru
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Certificate of Excellence 2014
Melia Lima
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Melia Lima
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385 reviews from our community

Traveler rating
    148
    169
    48
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    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Melia Lima
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Buenos Aires, Argentina
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed October 8, 2014

My flight was overbooked, so I was sent here for a night with 3 meals. I never would have paid for it, I'm really not the hotel type, but it was luxurious and quiet. The staff is extremely attentive, always asking me how I'm doing, and if I needed anything. They are also quite friendly, talking to me while I... More 

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Namstef Thank you for choosing Melia Lima Hotel. I sincerely apologize that we did not exceed your expectations. Your comments have been shared with our management and team. Your feedback is very important to us so we will make some changes soon . We look forward to having the opportunity of being of service to you in a near... More 

Caesarea, Israel
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2014

I spent 4 nights at melia hotel in lima for a confrence and was pleasantly surprisedied The staff are extremely nice especially Ruben Silva that gave me excellent service in the restaurant The hotel itself is very elegant I had great stay - very recommended

Was this review helpful? Yes 1
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Orhar Thank you for choosing Melia Lima Hotel. We are delighted you enjoyed your stay with us. We appreciate your kind comments, and we really look forward to seeing you again in the future Sincerely Yours, Susana Tamayo Guest Experience Manager More 

Houston, Texas
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 24, 2014

I have traveled to many cities around the world and I do not consider this property to be at a 5 star level nor to have the requirements that a Melia property should have. I was very disappointed with the overall look of the hotel. A mediocre lobby and very narrow elevators which for two nights out of a 4... More 

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Sherina Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Sorry if your stay did not turn out as you hoped it would. If you send an email to calidad@melia.com we will respond to your comments as soon as possible. Many thanks Sincerely Yours, Susana Tamayo Guest Experience Manager More 

La Paz, Bolivia
Top Contributor
186 reviews 186 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 3, 2014

Spending just a brief time at this hotel, I was pleasantly surprised. The staff are extremely nice and courteous, and the hotel itself is very elegant without a hint of bad taste. The rooms are very spacious, with a gigantic bed, and big bathrooms. The environmentally conscious might not approve, but the showers are like standing under a waterfall. A... More 

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest, We appreciate having taken a moment of your time to share your experience at Melia Lima Hotel. It's great to hear that our staff gave you friendly and efficient service. We are delighted that you were pleased with all the facilities on offer at the hotel and we look forward to welcoming you back in the near feature.... More 

California
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 21, 2014

Hotel is very nice, clean and kept. Free wifi is always great. The concierge went above and beyond to help us locate tickets to Machu Picchu. We did get stuck in the elevator for a few seconds. Seemed like they had two elevators acting up while we were there and learned the scary way to not use the ones closer... More 

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Haycoconut Thank you for choosing Melia Lima Hotel. I sincerely apologize that we did not exceed your expectations. Your comments have been shared with our management and team. Your feedback is very important to us so we will make some changes soon . We look forward to having the opportunity of being of service to you in a near... More 

cresskill, NJ
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 20, 2014

I've been to Melias at Mexico City, Cancun and Lima. Melia never let me down. Quiet, Nice and spacious room, beautiful bathroom and quiet toilet... Of course, very nice linen You can trust Melia. It's Melia

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Justin What an outstanding review! We loved having you as our guest, and all of us had a great time making sure your experience was the very best. We hope that you will come back and visit us again at the beautiful Melia Lima Hotel! Sincerely Yours, Susana Tamayo Guest Experience Manager More 

New York
Top Contributor
455 reviews 455 reviews
103 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed August 16, 2014

spend 2 days here close to business associate Service was great m had problems getting internet going and they came up immediately and most garcioiusly fixed it Its comfortable with good bedding and a very pleasant restaurant. HAs bright well maintained gym that many hotels dont have with skylight easy to get to airport-good stay

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Igppres Thank you for your feedback we are so pleased that you enjoyed your stay at Meliá Lima Hotel. Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. We hope that you will come back and visit us again at the beautiful Melia Lima Hotel! Sincerely Yours, Susana Tamayo Guest Experience Manager More 

Bonn, Germany
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 13, 2014

The hotel was very nice, clean, and great staff. Very helpful with everything we needed. Its only 20 minutes from the airport. The vip rooms on the 8th floor are very nice with the access to the vip area on the 9th floor.

Was this review helpful? Yes 1
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Maryam We appreciate having taken a moment of your time to share your experience at Meliá Lima with other Tripadvisor users. Our entire team was delighted to hear that you had a "great time" while visiting. Sincerely Yours, Susana Tamayo Guest Experience Manager More 

Barnard Castle, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 4, 2014

Had a lovely visit here. Had been roughing it for a few months beforehand and was nice to have a bit of luxury. Possibly a bit to Western for my liking but lovely staff. Would stay again if I were passing

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Thomas Thank you very much for your feedback regarding your recent stay with us. we are happy to hear that you was able to enjoy many of the aspects of the hotel and the amenites that we have to offer. I sincerely hope we have the opportunity to serve you again in the future. Sincerely Yours, Susana Tamayo Guest... More 

Beijing, China
1 review
4 of 5 stars Reviewed July 22, 2014

The hotel is clean and comfortable with big room, and the staff are very kind and patient. It is colsed to the airport and the traffic is fine. But the lifts are small and it's a little noisy in the room.

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you so much for sending your comments Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. Your feedback is very important to us so we will make some changes soon . Sincerely Yours, Susana Tamayo Guest Experience Manager More 

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Additional Information about Melia Lima

Address: Av. Salaverry, 2599 | San Isidro, Lima, Peru
Phone Number:
Location: Peru > Lima Region > Lima > San Isidro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Lima 4*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Melia, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Melia Lima reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Melia Lima Hotel Lima
Sol Melia Lima
Lima Sol Melia
Hotel Style:
#6 Spa Hotel in Lima
#12 Business Hotel in Lima
#19 Luxury Hotel in Lima
#32 Romantic Hotel in Lima

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