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Melia Lima

4.0 of 5 Av. Salaverry, 2599 | San Isidro, Lima, Peru
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Certificate of Excellence 2014
Melia Lima
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Melia Lima
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396 reviews from our community

Traveler rating
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    175
    49
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    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I had a room on the second floor, just above the restaurant. Extremely loud music from the restaurant until far after 3 AM. No action by the staff, although they promised the music would stop. Horrible. Never accept a room at the lower floors or at the front of the hotel.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The front desk people, The concierge people and generally speaking, the service I received in my recent visit to this hotel is superb. The room was spacious and clean. Food at breakfast was fair as it was a buffet. Location is excellent just a few blocks away from the newest mall in Lima.

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Canberra, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Melia Lima for two nights between 2 to 4 January 2015. We were very pleased with the hotel... the rooms were nice (we were upgraded to the Level) and all the staff we dealt with were very polite and helpful. The hotel is located very close (a block away) from a new shopping mall which has... More 

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest We are absolutely delighted to hear you had such a great time during your recent stay with us! The team members you mentioned are recognized for their outstanding service. I hope to see you come back and stay with us again soon! Sincerely Yours, Susana Tamayo Guest Experience Manager More 

san antonio
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed there for one night before catching the flight to cusco in the am. The room are nicely furnished. Ate breakfast buffet. food was fair and ok selections . Staff very friendly and ready to help. It's the closest hotel I could find closest to airport (other than one at airport $$$$$$)

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Don’t forget that you can find the best prices on our web: melia.com Sincerely Yours Susana Tamayo Guest Experience Manager More 

Suiza
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 22, 2014

Melia Lima is a reliable business hotel, friendly staff, good breakfast and well located. Rooms are ample, bathrooms as well. There is a very good car service, and is located 2 blocks awy from a mall with some very good Peruvian restaurants , and shops of all kinds.

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you so much for all of your nice comments! It sounds like you had a very nice time, and got to enjoy all that our hotel and Lima City had to offer! Thank you so much for staying with us, and we look forward to taking care of you during your next stay! Sincerely Yours, Susana Tamayo... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed December 22, 2014

It was a nice experience over my stay at Lima Hotel. Big ups to Enrinque very friendly and goes out of his way to make you coffee just as you will like it to be. The overall staff was very friendly and always there to help when you need it.

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you so much for sending your comments. Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. Don’t forget that you can follow us on facebook and leave your comments on our Melia Hotels International profile Sincerely Yours Susana Tamayo Guest Experience Manager More 

Arlington, Virginia
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 16, 2014

We attended a series of meeting in this hotel. They were very accommodating for a large group. The food was good, the rooms were clean, had good light and free wi-fi. Also, having a mall across the street is very convenient. The only negative was that we went to the business floor and paid for tea, without being informed that... More 

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you so much for your feedback regarding your recent stay with us. I apologize for any miscommunication regarding our services.I was quite distressed to hear for the inconveniences encountered and have personally addressed those concerns with my leadership team in Food & Beverage to ensure something like this does not happen again. I sincerely hope we have... More 

Madrid
Top Contributor
66 reviews 66 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 14, 2014 via mobile

Spacious rooms with huge beds. Very modern and in good condition. The hotel staff very helpful, specially organising cars and to move around. The buffet breakfast was also very good. As I don't know Lima very well and we were only there for 2 days, I can't really comment on the location, but I think it was good as it... More 

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for choosing Melia Lima Hotel. We are delighted you enjoyed your stay with us. We appreciate your kind comments, and we really look forward to seeing you again in the future. Sincerely Yours, Susana Tamayo Guest Experience Manager More 

North Bergen, New Jersey
1 review
5 of 5 stars Reviewed December 13, 2014

I am deeply impressed with how friendly and helpful the staff of this hotel are. Ruben, maitre d'hotel, is nice and patient in explaining Peruvian tropical fruits, and offering all kinds of advice about Lima. Enrique and Kiara are courteous and helpful. Enzo at the information desk goes out of his way to assist. I feel at home at the... More 

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest We appreciate having taken a moment of your time to share your experience at Meliá Lima with other Tripadvisor users. Our entire team was delighted to hear that you had a "great time" while visiting. We pride ourselves on exceeding our customers expectations along with the unbeatable value of the Melia Hotels International brand! Sincerely Yours Susana Tamayo... More 

Goteborg
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 9, 2014

The room was spacious and comfortable. It is worth paying some extra to be at their club level. You get a bigger room and nice buffet and drinks in the evening. Very service-minded and pleasant staff. The gym is on the small side, but has the essential equipment (although one day all the weights were gone). However for such a... More 

Was this review helpful? Yes
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Your feedback is very important to us, so we will make some changes soon . Sincerely Yours Susana Tamayo Guest Experience Manager More 

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Additional Information about Melia Lima

Address: Av. Salaverry, 2599 | San Isidro, Lima, Peru
Phone Number:
Location: Peru > Lima Region > Lima > San Isidro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Lima 4*
Number of rooms: 185
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Also Known As:
Melia Lima Hotel Lima
Sol Melia Lima
Lima Sol Melia
Hotel Style:
#7 Spa Hotel in Lima
#12 Business Hotel in Lima
#23 Luxury Hotel in Lima
#30 Family Hotel in Lima
#34 Romantic Hotel in Lima

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