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All 197 Lima hotels

Melia Lima

4.0 of 5 Hotel   |   Av. Salaverry, 2599 | San Isidro, Lima, Peru (San Isidro)
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Melia Lima
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81%
Ranked #33 of 197 hotels in Lima
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Sam Y Beijing, China
  • Reviews (299)
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299 people have reviewed this hotel

Traveler rating
    114
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Beijing, China
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel is clean and comfortable with big room, and the staff are very kind and patient. It is colsed to the airport and the traffic is fine. But the lifts are small and it's a little noisy in the room.

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London
Top Contributor
71 reviews 71 reviews
61 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 2 weeks ago

other than the fact the wifi didn't work in my room most of my stay, it was an average hotel, food was acceptable but not very hot when it arrived in my room and the noise from the road outside was pretty bad...

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here when passing through Lima on business. As well as being courteous and professional, the hotel staff was hugely accommodating to my needs (including late check out extension to 9pm for free!). The location is great in San Isidro with easy access to the popular Miraflores district. I would recommend this hotel to anyone traveling to Lima.

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. We will be looking forward to welcoming you back at the Meliá Lima Hotel in a sooner future. Sincerely Yours, Susana Tamayo Guest Experience Manager More

Hamburg, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

I pretty much prefer the more classic style against the cold western (modern) standard. The employees are willing to give you a solution for everything instead of just excuses for not being responsible.

Review collected in partnership with Melia Hotels International

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you so much for sending your comments Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. Don’t forget that you can follow us on facebook and leave your comments on our Melia Hotels International profile. Sincerely Yours, Susana Tamayo Guest Experience Manager More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 12, 2014

I stayed with my daughter for 4 nights at the Melia in Lima. I did not have any knowledge of the area and accepted the recommendation of Amex Platunum Travel. I have mixed feelings about the hotel. I am not a fan of downtown-ish locations. Had I known more about the area, I would probably have chosen to stay in... More

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Sorry if your stay did not turn out as you hoped it would. Your suggestions are very important for us and we will make some changes soon. Sincerely Yours, Susana Tamayo Guest Experience Manager More

Anchorage, Alaska
Top Contributor
72 reviews 72 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 17, 2014

I have stayed at this hotel twice and each time had a wonderful experience. The staff is professional, attentive and very accommodating - a big reason to the success of this establishment! When I asked about eating at a local restaurant, I was presented with a list, along with personal recommendations, all the while keeping in mind what I was... More

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Your feedback is very important to us so we will make some changes soon. We look forward to having the opportunity of being of service to you in a near future. Sincerely Yours, Susana Tamayo Guest Experience Manager More

New York City, New York
1 review
5 of 5 stars Reviewed May 12, 2014

My mother was in Lima, Peru for a good month and a half. She spent three weeks at this hotel and just raves about the hotel and the people that work there. They have treated her with such great care and excellent service. Special thank you to Mr Cesar Navarro, the rooms division manager; eating area crew, the maitre D... More

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Adriana Thanks for sharing your experience with other travelers. Our staff is our greatest strength so that’s because we receive so many good reviews. Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. We look forward to having the opportunity of being of service to you in a near future. Sincerely Yours, Susana Tamayo Guest... More

Guildford, United Kingdom
Top Contributor
154 reviews 154 reviews
56 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed April 27, 2014

I really don't understand why so many people rave about this place. It is no batter than average and no way deserves 5 stars. I checked in late after a long flight looking forward to some sleep. The check in took forever then when I eventually got to my room (room 216) it was glowing blue ! Outside the window... More

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Guest Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Sorry if your stay did not turn out as you hoped it would. If you send an email to calidad@melia.com we will respond to your comments as soon as possible , it will be a pleasure to explain you that your... More

Jackson, Mississippi
1 review
5 of 5 stars Reviewed April 3, 2014

We are from Mississippi, the "Hospitality State". That being said, we were overwhelmed by the incredible hospitality that this hotel offered. Every member of the staff was cordial, helpful, and very accommodating. We would recommend this hotel in a heartbeat!

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Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Doug Thank you so much for all of your nice comments. Meliá Lima Hotel believe firmly that guest satisfaction is our most important goal. Your feedback is very important to us. We look forward to having the opportunity of being of service to you in a near future. Sincerely Yours, Susana Tamayo Guest Experience Manager More

Pisa, Italy
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2014

I was 'given' this hotel - food & room, etc. experience for 18 hours in exchange for flying the day after to my ultimate destination, and -because this experience of a 5* hotel is unique to me (I would not choose a 5 star hotel, even if I had the money, for reasons of my own), I think my opinion... More

Was this review helpful? Yes 1
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this review

Dear Julian Thank you so much for all of your lovely comments. Melia Hotels International is a company who has the firm purpose of giving our guests an excellent service with responsibility and sustainability, so for us to be helpful is not a job, is a way of life that gives us strength. We look forward to having the opportunity... More

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Additional Information about Melia Lima

Address: Av. Salaverry, 2599 | San Isidro, Lima, Peru
Phone Number:
Location: Peru > Lima Region > Lima > San Isidro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Lima 4*
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Also Known As:
Melia Lima Hotel Lima
Sol Melia Lima
Lima Sol Melia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Lima #14 Business Hotel in Lima #22 Luxury Hotel in Lima
Hotel Class
Official Description (provided by the hotel)
The Meliá Lima is located in the residential & financial area of San Isidro. It is the 5* Hotel closest to the International Airport "Jorge Chávez". The International Pacific Exhibition Center, the historical center of Lima and the commercial & leisure district of Miraflores are close by. ... more   less 
Number of rooms
185

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