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Swissotel Lima

Travelers' Choice award winner
Av. Santo Toribio 173 - Via Central 150 | Centro Empresarial Real, San Isidro, Lima, Peru
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617 Reviews from our TripAdvisor Community

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Traveler rating
    448
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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  • Portuguese first
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English first
  • All months
    (617)
  • Mar-May only
    (176)
  • Jun-Aug only
    (181)
  • Sep-Nov only
    (140)
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    (120)
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Fort Lauderdale
1 of 5 stars Reviewed 1 week ago

Asked for a triple room and ended up with 2 doubles. A mess abd angry family as they didn't sleep well after a long internaional flight. Would be afraid to recommend this hotel as they have great difficulty understanding the English language.

Review collected in partnership with Swissotel Hotels & Resorts

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lisbon
Level Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first time in this hotel as usually when I come to Lima I stay at other hotels. I was surprised by its quality and staff efficiency. Large room and bathroom, quiet atmosphere, free quality wifi, free bottle of water.

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to read that we have surprised you with our service, facilities, details and atmosphere. We hope you will consider Swissôtel Lima... More 

Jupiter, FL
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel in the lovely San Isidro section of Lima. Very clean, well-appointed room with comfortable beds, window that opens, enormous marble bathroom, mini-fridge, free wi-fi. Friendly, helpful staff. A great place to stay.

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissotel Lima with the Trip Advisor Community. It is a pleasure for us to read that you have enjoyed your stay in our comfortable and spacious rooms. As you have mentioned, Swissôtel Lima is... More 

Buenos Aires, Argentina
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As soon as you enter the lobby you realize you are in a five star hotel. You get a welcome with hot towels to freshen up. The staff is super friendly and helpful. The room is gorgeous, bathroom was huge, great shower.

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to read that you were surprised with our attention to details, due to our passion for perfection, which allows us to... More 

São Paulo
1 review
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel. Excellent foods: I tasted the 'La Locanda' resturant and I recommend! Services at lobby and rooms are also very good. Rooms are awesome, with good TV, bathroom and internet connections.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to read that you have enjoyed your stay at our comfortable rooms as well as having the chance to live the... More 

Level Contributor
83 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was very nice and comfortable. It had a good size of room. It was very clean. The Staff was very helpful and friendly. The hotel is situated in the business centre of town. But it is not in walking distance to downtowns activities. It has nice restaurants with great food. We were on a group tour and stayed... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure to read that you have enjoyed your Swissôtel experience at our comfortable and spacious rooms, our warm service style and the varied offer... More 

San Marcos, CA
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a luxury hotel in the business district in Lima. The best thing I liked about the room was the beautiful bathroom and the generally well trained staff except for a couple of employees at the front desk who seemed to have no clue how to deal with an international clientele. Kudos to Erika (the duty manager) for resolving... More 

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Globalcitizen 118; Thank you very much for having taken the time to complete this survey about your last stay at Swissôtel Lima. I am glad to hear that your stay went well for the most part, and that Erika was able to solve any challenges you may have had at the Front Desk. Please accept my apologies if any... More 

Bethesda, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The hotel locates in a very quiet area. If you like to have some exciting life, it will be better to stay in Miraflores area. The hotel offered me to add US$40 per day for breakfast and WIFI in the room. I considered it as a rip-off, so I did not take it. I just came down to use the... More 

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to know that you have enjoyed your stay. Regarding your observation we would like to let you know that like most... More 

Melbourne, Australia
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 27, 2015

Stayed 4 nights on three separate occasions over a fortnight period as part of Peru tour. On every occasion different rooms on not floors. Every room was immaculate, functional and quiet. All rooms had good wifi. The staff were exceptionally helpful and professional. The ability to exchange US$ for soles and back again was an extra touch.(good rate). We ate... More 

Was this review helpful? Yes 1
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to know that you have enjoyed your stay the three times you visited Lima during your tour through our country. We... More 

Cardiff
Level Contributor
146 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed June 23, 2015

This hotel is superb, the rooms are excellent, clean and beautifully fitted, the public spaces are clean and airy, and the restaurants high class. My only niggle with this is that it's almost too good! I was tired, and could have coped with a light meal at the bar, but the dim (atmospheric?) lighting wasn't for me, so I moved... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear YBOD98, Thank you for taking the time to complete a survey about your most recent stay at Swissôtel Lima. I am glad to know that your impression of the product we offer (both rooms and F&B outlets) was positive. As I am not certain of what time it was when you came in to our restaurant, please know that... More 

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