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Swissotel Lima

Travelers' Choice award winner
Av. Santo Toribio 173 - Via Central 150 | Centro Empresarial Real, San Isidro, Lima, Peru
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611 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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São Paulo
1 review
5 of 5 stars Reviewed yesterday NEW

Amazing hotel. Excellent foods: I tasted the 'La Locanda' resturant and I recommend! Services at lobby and rooms are also very good. Rooms are awesome, with good TV, bathroom and internet connections.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was very nice and comfortable. It had a good size of room. It was very clean. The Staff was very helpful and friendly. The hotel is situated in the business centre of town. But it is not in walking distance to downtowns activities. It has nice restaurants with great food. We were on a group tour and stayed... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure to read that you have enjoyed your Swissôtel experience at our comfortable and spacious rooms, our warm service style and the varied offer... More 

San Marcos, CA
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a luxury hotel in the business district in Lima. The best thing I liked about the room was the beautiful bathroom and the generally well trained staff except for a couple of employees at the front desk who seemed to have no clue how to deal with an international clientele. Kudos to Erika (the duty manager) for resolving... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Globalcitizen 118; Thank you very much for having taken the time to complete this survey about your last stay at Swissôtel Lima. I am glad to hear that your stay went well for the most part, and that Erika was able to solve any challenges you may have had at the Front Desk. Please accept my apologies if any... More 

Bethesda, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel locates in a very quiet area. If you like to have some exciting life, it will be better to stay in Miraflores area. The hotel offered me to add US$40 per day for breakfast and WIFI in the room. I considered it as a rip-off, so I did not take it. I just came down to use the... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to know that you have enjoyed your stay. Regarding your observation we would like to let you know that like most... More 

Melbourne, Australia
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 4 nights on three separate occasions over a fortnight period as part of Peru tour. On every occasion different rooms on not floors. Every room was immaculate, functional and quiet. All rooms had good wifi. The staff were exceptionally helpful and professional. The ability to exchange US$ for soles and back again was an extra touch.(good rate). We ate... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to know that you have enjoyed your stay the three times you visited Lima during your tour through our country. We... More 

Cardiff
Level Contributor
147 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is superb, the rooms are excellent, clean and beautifully fitted, the public spaces are clean and airy, and the restaurants high class. My only niggle with this is that it's almost too good! I was tired, and could have coped with a light meal at the bar, but the dim (atmospheric?) lighting wasn't for me, so I moved... More 

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear YBOD98, Thank you for taking the time to complete a survey about your most recent stay at Swissôtel Lima. I am glad to know that your impression of the product we offer (both rooms and F&B outlets) was positive. As I am not certain of what time it was when you came in to our restaurant, please know that... More 

Leesburg, Virginia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Swissotel is an incredible property and offers enough of the extra touches (e.g. Turn down service, night snacks, spacious bath room, night slippers) to make you feel like your money was well spent. I will definitely come back here again.

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to know that our passion for perfection is noticeable in every detail we had during your stay. We wanted to make... More 

New Jersey, USA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had an outstanding 3 day/night experience at the Lima Swissotel in our first visit to Peru. The overall hotel facilities; the cheerfulness, helpfulness and efficiency of the staff and the highest quality rooms were all noteworthy. We enjoyed eating in the lobby bar with very nice atmosphere, good selection of food and excellent service. The hotel is located in... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is pleasure for us to read that you have enjoyed your stay at our hotel where you had a unique and memorable experience due to the... More 

Newcastle, Australia
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Swissotel Lima for 3 nights . The hotel was wonderful our room was very roomy the bed was a king size bed and was very comfortable. The bathroom was large. The staff were very helpful and friendly.

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor´s Community. It is a pleasure for us to read that you have enjoyed your stay in our spacious and comfortable rooms and experiencing the Swissôtel Service Style. We... More 

Bogota, Colombia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed only a couple of days at the hotel, but had a wonderful experience. The service is very good and the property is so well-kept that it doesn't even seem as old as it is. Looking forward to seeing the renovated rooms, I stayed at an older room but it was very clean and nice. The only recommendation I... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear MariRR27; Thank you for taking the time to give us your comments about your latest stay at Swissôtel Lima. We will be sure to let our Housekeeping team know that you mentioned their hard work on this survey, as you pointed out, they do a really good job at keeping our rooms very clean and organized. As far as... More 

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