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Swissotel Lima

Travelers' Choice award winner
Av. Santo Toribio 173 - Via Central 150 | Centro Empresarial Real, San Isidro, Lima, Peru
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Swissotel Lima
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Swissotel Lima
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581 reviews from our community

Traveler rating
    421
    125
    25
    5
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Tucson, Arizona
Top Contributor
93 reviews 93 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I just met my tour group here one morning at the beginning of our tour, and then had a day room at the end of our tour. They were fully booked 7 months in advance of our tour, so we had to stay at the Westin for a few extra days before our tour started. See my review of this... More 

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissotel Lima with the Trip Advisor Community. It is a pleasure for us to read your comment about your experience at Swissôtel Lima. What you have described is exactly the way we treat all... More 

Richmond, Virginia
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel has some of the best customer service that I have ever experienced. The staff was courteous, friendly, and very attentive. They went out of their way to make my brief stay in Lima pleasant, which was much appreciated since I was traveling for business and only in Peru for a couple of days. First of all, our flight... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissotel Lima with the Trip Advisor Community. It is a pleasure for us to read that you have had a wonderful stay due to the passion for perfection of all our staff. Our goal... More 

Ogden, Utah
Top Contributor
352 reviews 352 reviews
57 hotel reviews
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed 1 week ago

We checked in at 2:30 a.m. After a very long day of travel. The bed was extremely comfortable, and the air conditioning worked great. It is a modern hotel, and the breakfast was very good. It is a good location, about 30 minutes from the airport.

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissotel Lima with the Trip Advisor Community. It is a pleasure for us to read that you have enjoyed your stay, having a good night rest at our comfortable beds as well as having... More 

Bogota, Colombia
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a very comfortable business hotel, with great and polite service and staff. The area it is in is not so exciting if you want to wander around the immediate local area in foot. But you can get to Miraflores by taxi fast. Breakfast is very good and varied, but it had my pet peeve. It always leaves a... More 

Was this review helpful? Yes 1
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Oleeb, Thank you very much for your feedback about Swissotel Lima. Our hotel is located in San Isidro, which in itself is a beautiful district, but as you mentioned, we are only a few minutes away from Miraflores too, so we do offer a great location for all guests who visit Lima. Security is certainly an important aspect of... More 

Sao Paulo, SP
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A nice hotel to stay in San Isidro neighborhood. I don't know about prices since I was invited to a medical conference, but everything went OK. Breakfast contais nice selection of peruvian food, besides more "normal" stuff.

Review collected in partnership with Swissotel Hotels & Resorts

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions about your recent visit to Swissôtel Lima, with the members of the Trip Advisor's Community. It is a pleasure for us to read that you have enjoyed your stay during the medical conference held at our hotel. As you... More 

Canada
Top Contributor
703 reviews 703 reviews
218 hotel reviews
542 helpful votes 542 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One night stay over before going to the Peru interior, very comfortable, good helpful staff, large clean rooms, very good breakfast, lots of dinner options nearby. I was with a group, so I cannot comment on value, but this hotel is worth a stay.

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions about your recent visit to Swissôtel Lima, with the members of the Trip Advisor's Community. It is a pleasure for us to read that you have enjoyed your stay at our spacious and comfortable rooms as well as enjoying... More 

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

However he later said its charged lol USD 2500 for a few hours of stay. I think if I accepted it, I will feel stupid. Who promote presidential suite at 9:30pm with NO discount and showed me the room asked me if I like it, then I said "YES" thinking there is some promotion or upgrade. Then he told me... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissotel Lima with the Trip Advisor Community. We appreciate your feedback. Our Front Desk Manager will contact you directly. Kind Regards, Ana Teresa Gutiérrez Swiss Loyalty Club Manager More 

Neuheim, Switzerland
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in the hotel for 2 nights - one on our way to Cusco, one on our way back. Both stays were excellent - the rooms were in excellent condition, the beds in both cases absolutely comfortable and we had a good sleep although I was sceptical as the room 708 is facing the area where they have their... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissotel Lima with the Trip Advisor Community. It is a pleasure for us to read that you have enjoyed both nights during your visit, staying at our spacious and comfortable romos as well as... More 

Moreton Island, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 14, 2015

Lima is the second largest city located in a desert after Cairo. Therefore all around the hotel is what one would expect in an arid location but the Swissotel was like an oasis. It is everything you would expect from a luxurious hotel and more. The staff were exceptional and all spoke English well. Definitely would stay here again.

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest On behalf of all of us, I would like to thank you for choosing Swissôtel Lima as your destination hotel and for sharing your comments with the members of Trip Advisor. We are enchanted that you had very good experience .We sincerely appreciate your preference and we look forward to welcoming you back soon. Kind Regards, Ana Teresa... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2015

We stayed at the Swissotel Lima for 2 nights following our tour of Peru before going home. We stayed in an executive room which came with access to the executive lounge. Although the location was not ideal for the tourist attractions, taxis are cheap and as long as the traffic is not bad, it is a fast option to see... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions about your recent visit to Swissôtel Lima, with the members of the Trip Advisor's Community. It is pleasure for us to know that every guest enjoys their stay at our property due to our passion for perfection, which is... More 

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Hotel & grounds (18)
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Junior Suite (88)
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Swiss Executive Room (96)
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