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Swissotel Lima

Travelers' Choice award winner
Av. Santo Toribio 173 - Via Central 150 | Centro Empresarial Real, San Isidro, Lima, Peru
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Swissotel Lima
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Swissotel Lima
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566 reviews from our community

Traveler rating
    409
    123
    24
    5
    5
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41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Canada
Top Contributor
699 reviews 699 reviews
217 hotel reviews
538 helpful votes 538 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

One night stay over before going to the Peru interior, very comfortable, good helpful staff, large clean rooms, very good breakfast, lots of dinner options nearby. I was with a group, so I cannot comment on value, but this hotel is worth a stay.

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New York City, New York
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

However he later said its charged lol USD 2500 for a few hours of stay. I think if I accepted it, I will feel stupid. Who promote presidential suite at 9:30pm with NO discount and showed me the room asked me if I like it, then I said "YES" thinking there is some promotion or upgrade. Then he told me... More 

Review collected in partnership with Swissotel Hotels & Resorts

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissotel Lima with the Trip Advisor Community. We appreciate your feedback. Our Front Desk Manager will contact you directly. Kind Regards, Ana Teresa Gutiérrez Swiss Loyalty Club Manager More 

Neuheim, Switzerland
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in the hotel for 2 nights - one on our way to Cusco, one on our way back. Both stays were excellent - the rooms were in excellent condition, the beds in both cases absolutely comfortable and we had a good sleep although I was sceptical as the room 708 is facing the area where they have their... More 

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissotel Lima with the Trip Advisor Community. It is a pleasure for us to read that you have enjoyed both nights during your visit, staying at our spacious and comfortable romos as well as... More 

Moreton Island, Australia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lima is the second largest city located in a desert after Cairo. Therefore all around the hotel is what one would expect in an arid location but the Swissotel was like an oasis. It is everything you would expect from a luxurious hotel and more. The staff were exceptional and all spoke English well. Definitely would stay here again.

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest On behalf of all of us, I would like to thank you for choosing Swissôtel Lima as your destination hotel and for sharing your comments with the members of Trip Advisor. We are enchanted that you had very good experience .We sincerely appreciate your preference and we look forward to welcoming you back soon. Kind Regards, Ana Teresa... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Swissotel Lima for 2 nights following our tour of Peru before going home. We stayed in an executive room which came with access to the executive lounge. Although the location was not ideal for the tourist attractions, taxis are cheap and as long as the traffic is not bad, it is a fast option to see... More 

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SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions about your recent visit to Swissôtel Lima, with the members of the Trip Advisor's Community. It is pleasure for us to know that every guest enjoys their stay at our property due to our passion for perfection, which is... More 

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed before at this hotel during previous trips, and the quality is always outstanding. The breakfast bar and the restaurants offer excellent quality, far higher than other hotels even in this range. The room was panoramic and lots of space. The personnel was keen on helping customers.

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissotel Lima with the Trip Advisor Community. We look forward to welcoming you to Swissotel Lima soon. Kind Regards, Ana Teresa Gutiérrez Swiss Loyalty Club Manager More 

Los Angeles, California
1 review
4 of 5 stars Reviewed March 28, 2015

The hotel is very nice and the staff as well, the only thing WiFi is not free in the guest room and even though you pay it's very slow..another thing, when you use their taxi service and charge to the room there is a 10% fee extra and nobody tells you in advance. Beside those things good service and location.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions about your recent visit to Swissôtel Lima, with the members of the Trip Advisor's Community. It is a pleasure for us to read that you have enjoyed your stay at Swissôtel Lima. We our proud of our passion for... More 

Pretoria
Top Contributor
83 reviews 83 reviews
39 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 23, 2015

This hotel is set in one of the most prominent business districts in Lima and offers a great variety of food and services. Rooms are spacious and very well stocked with everything you may need. Breakfast is an absolute treat with a massive variety of tastes, including some typical Peruvian food - make time to go to breakfast ! The... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissôtel Lima with the Trip Advisor Community. It is a pleasure for us to read that you have enjoyed your recent stay at our spacious and comfortable rooms , as well as trying our... More 

Nanaimo
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2015

Greeted warmly on arrival. Staff efficient and friendly. Rooms well appointed and hotel exceeded our expectations. Our rate included wifi and breakfast and it was worth the little extra. Breakfast very inclusive with many international choices. We love their beds and pillows as well as quality linens. Good location and would definitely recommend Swissotel Lima. Our stay Mar 4 2015

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions on your recent visit to Swissotel Lima with the Trip Advisor Community. It is a pleasure for us to read that your experience at Swissôtel Lima exceded your expectations. As you have mentioned, our linen and bedding is one... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

Look this is what you expect from a 5* hotel. Great service, staff, rooms etc. located in a business & residential district. Food great. We booked this hotel as we are joining a tour from here & the co. use this hotel plus we get discounts. There's not much to do here. Plus our tour takes us around the area.... More 

Was this review helpful? Yes
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review

Dear Guest, We would like to thank you for taking a few minutes of your valuable time to share your impressions about your recent visit to Swissôtel Lima, with the members of the Trip Advisor's Community. It is a pleasure for us to read that you have enjoyed your stay. As you have mentioned, soon we will have an indoors... More 

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Hotel & grounds (18)
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Junior Suite (88)
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Swiss Executive Room (96)
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The Hotel (30)

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