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JW Marriott Hotel Lima

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Malecon De La Reserva 615 | Miraflores, Lima, Peru
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JW Marriott Hotel Lima
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1,763 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Winster, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel on 2 occasions recently when travelling in S America on our honeymoon. On both occasions we had excellent service from staff in all areas of the hotel.The quality of the food and level of service in the executive room was particularly high and each member of staff went the extra mile to make sure you... More 

Was this review helpful? Yes
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed on this hotel for three nights, but not consecutively. Because my husband was a gold member we had access to the executive lounge which gave us access to free non-alcoholic drinks, which was awesome. Meals in the lounge met our needs and provided a great place to tame the munchies. Staff was super helpful and friendly. The view... More 

Was this review helpful? Yes
Walter R, Guest Relations Supervisor at JW Marriott Hotel Lima, responded to this review

Dear Kimberly: On behalf of the JW Marriot Lima we want to thank you for your great comments! It is wonderful to know that you and your husband had a great time in our Executive Lounge, enjoying the amazing view and friendly staff. We will be very glad to recieve you again in your next visit to Peru! Vanessa Gargurevich,... More 

Port of Spain, Trinidad
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel, as would be expected. The service is excellent and the rooms are very comfortable. It is not, however, as good as the Westin or the Swisshotel. In any of these, however, there is certainly no lack of comfort, cleanliness or service.

Was this review helpful? Yes
Walter R, Guest Relation Supervisor at JW Marriott Hotel Lima, responded to this review

Dear Guest: Thank you very much for sharing your experiences with us. We are very glad that you enjoyed our personlized service and comfortable rooms. We look forward to welcoming you back, thank you for your visit. Vanessa Gargurevich, Guest Relations Supervisor More 

Linwood, New Jersey
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

room was clean, nicely appointed, large in size, superb ocean view. Miaflores is clean, safe, with great local restaurants and shopping.Hotel in great location. Hotel is modern,large gym which is free to customers. . they also have a spa which offers professional messages

Was this review helpful? Yes
Walter R, Guest Relations Supervisor at JW Marriott Hotel Lima, responded to this review

Dear Steven: Thank you very much for sharing your experiences with us! We feel very glad that you enjoyed our spectacular view & location, excellent rooms and Health Club services! We look forward to welcoming you back, thank you for your visit! Vanessa Gargurevich, Guest Relations Supervisor More 

Amsterdam, The Netherlands
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The service was the best we've experienced for a long, long time. People like Elber and Vanessa were golden. The Exec. Lounge is also superb, better than what we've experienced in the USA and Rio. Worth every bit you pay for it. The room we had was huge (okay, we did get an upgrade....but even the regular ones are very... More 

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Walter R, Guest Relations Supervisor at JW Marriott Hotel Lima, responded to this review

Dear Guest from Amsterdam, That is a great way to describe your recent stay in our hotel! Thank you! It is true that our location and view are wonderful features all our guests enjoy, starting from the amazing views of the Pacific Ocean, to the closeness to entertaining places, walking areas, etc. We feel very proud that we made your... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was a fabulous hotel: fun location, great views of the ocean, wonderful service, excellent food at the buffet. There is a surprisingly large mall right across from it, built into the oceanside cliff. The gym is large and well equipped. There are a number of exercise classes offered. We really enjoyed the zumba class. The instructor, Maggi, is extremely... More 

Was this review helpful? Yes
Walter R, Guest Relations Supervisor at JW Marriott Hotel Lima, responded to this review

Dear Guest from Ohio: Thank you very much for sharing your comments with us, we are glad that you enjoyed your stay in the JW Marriott Lima! We appreciate your taking the time to posting your great comments about our service, our food options and our incredible view and location! Thank you so much also for the feedbacks about the... More 

Richmond, Virginia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This Marriott is by far one of the best we've stayed at. The rooms were beautiful and the hotel was conveniently located near the Larcomar mall. The hotel staff was incredible. We had a late flight and they allowed us to keep our room past normal check out time. The concierge was incredibly helpful in helping us arrange tours and... More 

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Walter R, Guest Relations Supervisor at JW Marriott Hotel Lima, responded to this review

Dear Rebecca: Your wonderful recognition of our hotel’s service and location gives us great satisfaction! We are so proud of all the JW Marriott Lima family, and we will gladly recognize Fiorella, Maria, Gabriella, Carlos, Kelly and Derek! We thank you for covering so much into so many details! We look forward to welcoming you back when you make plans... More 

Wheaton, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

We arrived 12 hours late and without luggage, due to airline mishaps. We were completely discombobulated. Yet, by night's end we were so happy to be there, so well taken care of did we feel. Ms. Rojas at the front desk was so professional, competent, and empathetic, knowing exactly what we needed and how to make sure we got it.... More 

Was this review helpful? Yes
Walter R, Guest Relations Supervisor at JW Marriott Hotel Lima, responded to this review

Dear Mr. John: We are very thankful for your taking the time to write such a delightful and detailed note in which you covered lots of what the hotel has to offer! We are very happy to hear that you found our staff friendly and professional. We will be so glad to tell Miss Paola Rojas your kind comments about... More 

Alpharetta, Georgia
5 of 5 stars Reviewed 1 week ago NEW

Great room with ocean view. Great location across from Larcomar and close to excellent restaurants. Exceptional service by the staff. Car service to tour the city was a nice option. Charging for wifi was unnecessary - should be included with the room charge.

Was this review helpful? Yes
Walter R, Guest Relations Supervisor at JW Marriott Hotel Lima, responded to this review

Dear guest from Georgia: Thank you very much for sharing your comments with us, we are glad that you enjoyed our personalized service, our view to the Pacific Ocean and our great location! We want to thank you also for your feedback about the internet, we are doing everything as possible to give you the best service. We hope we... More 

Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

What an amazing experience!?! Andeas checked me in to the hotel. He acknowledge my Silver status and gave us the option for a room on either the 14th or 18th floor. When we told him that we were flying out late the following day, he gave us a late check out time that really made us plans fall into place.... More 

Was this review helpful? Yes
Walter R, Guest Relations Supervisor at JW Marriott Hotel Lima, responded to this review

Dear Guest: We are very thankful for your taking the time to write such a delightful and detailed note in which you covered lots of what the hotel has to offer! We are very happy to hear that you found our staff friendly and professional. We will be so glad to tell Andras your kind comments about him! Please come... More 

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