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JW Marriott Hotel Lima

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Malecon De La Reserva 615 | Miraflores, Lima, Peru
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JW Marriott Hotel Lima
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JW Marriott Hotel Lima
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JW Marriott Hotel Lima
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1,630 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Miami, Florida
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This is by far one of the best Marriott's hotels. The recently remodelled rooms with hard wood floors gives the feel of home away from home, and this helps especially when you are on business. I have stayed at the hotel on multiple occasions and find that the staff go above and beyond to fulfill your needs. I have made... More 

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Vancouver, Canada
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Best rooms are in the executive floors since those have been recently remodeled, also ask for a room room with and ocean view. Around 4:00 pm you can see people paragliding and it looks spectacular. We had a couple of issues with the service in the lounge at the beginning, but they tried to correct the issues and our overall... More 

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Houston, Texas
Top Contributor
144 reviews 144 reviews
44 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Not impressed with their lobby, which requires an elevator ride up one level (not sure why no escalators). Elegant lobby with marble and nice water fountain under a lavish chandelier. Not enough seats in the lobby for meeting others. They were always completely taken. Friendly hotel staff for check in and teas were available at night, flavored cold drinks during... More 

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The rooms are the typical rooms of good hotel chains, and the bathrooms the same. Nothing special, but not bad. The lounge on the 24th floor serves good breakfast and snacks, and the staff go out of their way to please the guests. Breakfast with a view of the Pacific Ocean is a treat, although it gets a bit hazy... More 

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Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear Edna: Thank you very much for staying with us! Great that you enjoyed the Executive Lounge, indeed it is wondeful to have a good breakfast with such a great view of the Pacific ocean. The location of our hotel is very convenient, but most important for us is to provide you with the best custumer service during your stay... More 

Ponte Vedra Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

The overall experience has been top shelf. Noteworthy are the rooms, gym and lounge. Above all, the staff services were unsurpassed. In particular were the housecleaning staff (Marjorie attended to my room) and others, to include Valeria and Sandy in the Executive Lounge, Stephanie in the gym and Mayra at the front desk. All were so amazingly helpful and friendly.... More 

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Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear Nason: Thank you very much for sharing your experiences with us!! We are very happy that you enjoyed our personalized service, we are very proud of our team! We look forward to host you in a near future. Alberto Ramírez, Front Desk Manager More 

Richmond, Virginia
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed four nights and had a great time. Location in Miraflores was terrific. Staff was very professional, courteous and helpful. Health club/spa was great, rooms were clean and nice. Included in our price was a spectacular breakfast buffet. We would stay here again.

Was this review helpful? Yes 1
Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear Britta from Richmond, Virginia: Thank you very much for all your great comments on our product and specially the ones related to our service provided, those are very important for us, since we constaly focus in making your stay here with us simply the best. We hope to have you here with us in the near future. Sylvia Mossi,... More 

West Palm Beach, Florida
Top Contributor
157 reviews 157 reviews
17 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 3 nights in this lovely hotel. Great location overlooking the ocean, excellent service, and as a Marriott Gold member I was upgraded and given access to the Elite lounge. Overall a great experience. My only critical comment is that the concierges direct you to black cars rather than taxis, and the black cars charge more twice the going price... More 

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Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear Guest from West Palm Beach, Florida: Thank you very much for sharing your experiences with us!! We are very happy that you enjoyed our personalized service at our Executive Lounge, and our great location!! And thank you for your feedback. This is a very important information for us, to improve our service levels.We look forward to host you in... More 

California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic level of service. All of the staff speak excellent English and are extremely helpful. Our hotel room was nicely appointed. The location is great in Miraflores, right across from a major shopping mall (be sure to take advantage of the Kuna store there for great quality alpaca sweaters). Very extensive breakfast.

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Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear Guest: Thank you very much for such great comments on our hotel. Indeed we have a great location and excelent product, but most important of all is our focus on providing the best customer service to all our guest, that is our main priority always, if we have been able to achieve this with you we are more thatn... More 

Denver
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel, I've been here many times and the service from the front desk staff, is amazing. If your executive level member they have a fantastic breakfast, lunch dinner snacks type of option. The typical finger food with a drink or two. With non alcoholic options of course. Anyway, the hotel is situated in a safe part of... More 

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Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear Guest: Thank you very much for sharing your experiences with us!! We are very happy that you enjoyed our personalized service, and our great view and location, close to many fantastic sites of the city. We look forward to host you in a near future. Alberto Ramirez , Front Desk Manager More 

Noumea, New Caledonia
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a very nice 3 days In this hôtel.We arrived at 2am and had a very warm welcome check in:the réception staff had been very helpfull and we had the room We were expected.The location is excellent facing the Pacific Ocean,easy to walk around or catch a taxi.The service had been excellent during all our stay,just ask and you... More 

Was this review helpful? Yes 1
Walter R, General Manager at JW Marriott Hotel Lima, responded to this review

Dear Guest: What a great way to describe your experience in our hotel! Thank you very much for your positive comments about the service delivered to you particularly by the Front Desk staff. We truly take pride for all our staff always going the extra mile to serve our guests. Thank you for your preference and recommendation. We will be... More 

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