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JW Marriott Hotel Lima

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Malecon De La Reserva 615 | Miraflores, Lima, Peru
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JW Marriott Hotel Lima
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Ranked #1 of 205 Hotels in Lima
A recent review
5 of 5 stars reviewed 4 days ago
TEH3 Burlington, North Carolina
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1,526 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Burlington, North Carolina
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel stay had the potential to be a catastrophe. When I booked two JW Mariott reservations (Cusco and Lima) on 2/23 I correctly chose the arrival date for Cusco as 3/21 and 22. When I switched to book Lima I did not notice that the website reverted to February. So when I arrived in Lima they had no reservation.... More 

Was this review helpful? Yes
Walter R, General Manager at JW Marriott Hotel Lima, responded to this review

Dear Guest from Burlington, North Carolina, US: Your wonderful recognition of our hotel’s product and service – gives us great satisfaction! What a lovely way to describe most of what the hotel has to offer! We thank you for covering so much into so many details! Our staff really strive to serve each and every guest aiming to make their... More 

Mexico City, Mexico
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Marriott Lima has a sea view and is just across a shopping center by the sea. Service is very good. Breakfast buffet and gym are great. I suggest to check the package rates, for the weekend I found a lower rate than it would be just for the room.

Was this review helpful? Yes
Walter R, General Manager at JW Marriott Hotel Lima, responded to this review

Dear Evelyne from Mexico: Undoubtedly the location of our property is a privileged one enjoyable for different reasons as the ones you have nicely pointed out. Thank you for your positive appraisal of our staff service as well as for our Food and Beverage options and Health Club Facilities. We look forward to welcoming you back very soon. Walter Regidor,... More 

Miami, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at the JW Marriott in Lima about a dozen times for weeks at a time and have never been disappointed. The view, the food, the cleanliness are outstanding, but best of all is the customer service. Everyone is very friendly, especially the women who work in the lounge. They are warm, helpful, and very professional. It is... More 

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Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear Sharon: Thank you very much for sharing this information with us!! We are very proud of our property and of our people, and our location is the best!! We are glad that you had great experiences with us during your past stays, and we look forward to be your host in a near future. Alberto Ramirez, Front Desk Manager More 

Tegucigalpa, Honduras
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I loved the property of the place itself. From our room, we had a view to the ocean and it was right in front of a shopping mall. The food was very good. The bathroom was spacious and the rooms were always clean. I would have loved the stay longer but I couldn't. The only complaint was that the room... More 

Was this review helpful? Yes
Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear guest from Tegucigalpa, Honduras: Thank you very much for your comments. Also thank you for recognizing our staff members who truly serve courteously. Thank you for taking the time to share your feedback, which is very important to us to improve our service and provide better facilities . We look forward to welcoming you back very soon! Sylvia Mossi... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel on the way to Machu Picchu. The hotel is located directly across a shopping mall overlooking the ocean in an upper scale neighborhood. The service is great. Rooms are nice. They deserve the JW name.

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Walter R, General Manager at JW Marriott Hotel Lima, responded to this review

Dear Jan From Los Angeles, California: We are absolutely sure you had a great experience in Peru. This amazing country really has lots to offer. Undoubtedly our privileged location is a unique feature all our guests enjoy basically for the reasons you have mentioned. Thank you for your positive appraisal of our service staff and guest rooms. Thank you for... More 

Lima, Peru
1 review
5 of 5 stars Reviewed 1 week ago

Elizabeth Perez, was the maid who took care of my room for most of my stay at the hotel. She did an excellent job in keeping my room clean and organized. She re-stocked bathroom supplies and even gave me a couple of gifts. She was very personable the couple of times I ran into her. She went above and beyond... More 

Was this review helpful? Yes
Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear Orlando: Thank you very much for your fantastic comments! We hope your stay was pleasant one. Also thank you for recognizing our staff members who truly serve with enthusiasm and courteously. We look forward to welcoming you back very soon! Sylvia Mossi Director of service More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The Marriott in Lima is located in the gorgeous Miraflores neighborhood and is walking distance from the beach, parks and the local downtown area. Everything about our stay was flawless and we had the pleasure of having access to the lounge on the 24th floor for light meals. The genuine friendliness of the staff made our stay an absolute pleasure.... More 

Was this review helpful? Yes
Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dearr guest: As we know we have a great property and our location is the best!! we are glad that you had a great experience with us. Alberto Ramírez Front Desk Manager More 

Senior Contributor
30 reviews 30 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very modern and right on the water. It is located across the street from a fantastic shopping and dining area. It is a much better option than some of the more centrally located hotels that are very dated. Great bar and with many drink options.

Was this review helpful? Yes 1
Walter R, General Manager at JW Marriott Hotel Lima, responded to this review

Dear Guest: We appreciate your positive comments and time to share your appreciation of our hotel facilities. Our great location makes it for all our guests! Again, thank you very much and hopefully we will welcome you back very soon. Walter Regidor, Gerente General More 

Colorado
Top Contributor
145 reviews 145 reviews
29 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed in the JW Marriott Lima on our way to Machupicchu. It is well located in the Miraflores area of Lima and within easy walking distance of a craft market area as well as the new outdoor Larcomar shopping mall that includes several good restaurants, upscale stores, and a money exchange. Our overall experience with the... More 

Was this review helpful? Yes
Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear Guest from Colorado: Thank you very much for sharing this information with us! We are very proud of our property and of our great location, and we are glad that you had a great overall experience with us. Thank you very much for this important feedback, this information is very usefull for us, and helps us increasing our service... More 

1 review
5 of 5 stars Reviewed 1 week ago

Ms. RAISA CHOMPI TAZ & Mr. LUIS LUNA deserve recognition and congratulations for their outstanding service during my recent stay at the JWMarriott Lima! They both work as cooks there. They were courteous, professional, patient, and very kind to me. RAISA's omelets were incredible! LUIS's waffles were perfect every time! RAISA & LUIS represent the high standards of a world... More 

Was this review helpful? Yes
Walter R, Manager at JW Marriott Hotel Lima, responded to this review

Dear Mr Munoz: I am glad to read this comment about your wonderful experience at La Vista Restaurant. Thank you for your comments about Raisa and Luis Luna, I will read this message to them. They will be happy to hear you liked their food. I hope to see you soon and meeting you. Julio Ferradas Executive Chef More 

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