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JW Marriott Hotel Lima

Mc de La Reserva 615, Miraflores, | Miraflores, Lima, Peru
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Ultra modern 25-story glass tower hotel faces grand cliffs in Miraflores district - View of Pacific Ocean from all guest rooms.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates and Availability: $306 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 69 traveler reviews
  • What to Expect:
    • 4.5 based on 56 reviews Rooms
    • 4.5 based on 56 reviews Service
    • 4 based on 53 reviews Value
    • 4.5 based on 56 reviews Cleanliness
    • 4 based on 7 reviews Pool

Reviews of JW Marriott Hotel Lima

( 1-10 of 72 )
Dec 2, 2008

This hotel is absolutly stunning. I travel the world constantly for work, and this hotel is just one of my favorites! Warm and accomodating staff, clean, comfortable rooms and bathrooms. Delicious buffet breakfast. If you are in Lima, this is the hotel to stay in! more

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5 of 5 stars
AcocoAcoco
Nov 24, 2008

Lima is a great city! Miraflores is an awesome park for running and chilling out. LOVED it! JW is directly across the street, which was super convenient. Hotel had all the amenities that you would expect. Super clean updated rooms and great customer service. more

Management response from
GuestRelationsLima, Guest Relations Manager

Dear Guest, We are delighted to hear that you had a wonderful stay with us! It is always nice to know that you enjoyed our clean rooms and our personalized service. Our staff works exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in the near future....

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2 of 5 stars
Winnipeg
Nov 11, 2008

We were there 3 nights in September before going to Machu Picchu and returned on October 5 after MP. We have a choice either to stay at the Marriott or the Park, we choose Marriott as my husband is a reward member as well as we usually have good service from the chain. We arrived in Lima early morning of... more

Management response from
GuestRelationsLima, Guest Relations Manager

Dear Guest, We have reviewed your comments regarding your last stay with us and I would like to apologize for not being able to respond as quick as possible the survey you filled after your trip. I would like to take this opportunity to express our deepest concern regarding the time you had to wait in line for your room...

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4 of 5 stars
Los Angeles
Nov 11, 2008
1/1 found this review helpful

Located at the west end of Miraflores, facing the ocean, the JWM stands across a medium sized shopping center (Larcomar). Service is excellent overall; great concierge staff too. Note that the hotel taxi fares are ridiculously high, and are a rip off in my book. I used to walk out the hotel about a 100 yards and call one of... more

Management response from
GuestRelationsLima, Guest Relations Manager

Dear Guest, Thank you very much for your feedback and taking the time to post your comments. Please accept our sincere apologies regarding the loud noise during the Flamenco show in our Lobby, which only takes place 3 Sundays during the Bullfighting Festival held in Lima every October, we will do all our best to control the noise during this...

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4 of 5 stars
Los Angeles
Sep 20, 2008
1/1 found this review helpful

I have stayed in this hotel before and am a repeat client. The hotel has everything you can expect from a JW Marriott but clearly the best thing about the hotel is its location. Just cross the street and you have shops and restaurants. If you don't want to venture out into the city and want to relax just cross... more

Management response from
KRevilla, Customer Care Center

Dear Guest, Thank you very much for taking the time to share your comments about us through the Trip Advisor's website. In your comments, you emphasize the quality of service provided to you as well as the loctaion. We would like to inform you that we have publicly thanked all our associates as part of our motivation program to ensure...

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5 of 5 stars
Santa Monica
Aug 8, 2008

I’ve stayed in the JW Marriott in Lima twice, and will most likely stay there again in the future. My wife is Peruvian with family in Lima. We visit Lima about once a year and usually stay in our condo in Lima. However, in December 2007, we decided to treat ourselves to a night at the Marriott. We liked it... more

Jul 22, 2008

A loud peruvian music playing in the bar next to the lobby drives you crazy.Tried to have lunch and though there were plenty of empty tables next to the beautiful view was given one (that I declined )behind a plant .Clean ,nice rooms but no character. more

Management response from
GuestRelationsLima, Guest Relations Manager

Dear Guest, Please accept our most sincere apologies for the loud noise in our Lobby bar and for not giving you a nice table at the restaurant. Rest assured we will take immediate action to avoid the reoccurrence of incidents of this nature. Again, thank you for giving us the opportunity to know your opinion about our services. This is...

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3 of 5 stars
Chicago, IL
Jul 13, 2008

The room and hotel itself was very nice. It's a typical JW Marriott - clean, excellent location/neighborhood, nice view. However, for the amount of money we spent on this hotel, I didn't expect the following issues: 1. The bell hop never showed up to get our luggage after we asked. We waited about 30 minutes until finally, I lugged it... more

Management response from
GuestRelationsLima, Guest Relations Manager

Dear Guest, Please accept our most sincere apologies for the incidents that you experienced at our hotel with the bell man, the breakfast information and your dinner reservation follow up. Rest assured we will take immediate action to avoid the reoccurrence of incidents of this nature. Again, thank you for giving us the opportunity to know your opinion about our...

Jun 28, 2008

This hotel was absolutely beautiful. It was situated right on the water and across from an upscale outdoor mall with lots of dining selections. In a safe part of town, which is very important in Lima. Service was impeccable and the buffet breakfast was very good. Rooms were large, quite, and nice bathrooms. more

Management response from
KRevilla, Guest Relations Manager

Dear Guest, We are delighted to hear that you had a wonderful stay with us at the JW Marriott Lima, It was nice to read your comments regarding our breakfast buffet. Thank you so much for staying with us and we hope to have you again with us in the near future. Sincerely, Guest Care Center JW Marriott Lima

Jun 22, 2008

JW Marriott was great. Typical upscale Marriott, with a grandiose lobby, nice bar area with a piano player in the corner and with the pool and workout rooms on a different floor. The rooms were standard Marriott rooms. The service was very good - We didn't have toiletries due to lost baggage and they provided us with a full bag... more

Reviews of JW Marriott Hotel Lima

( 1-10 of 72 )
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JW Marriott Hotel Lima Also Known As

Address: Mc de La Reserva 615, Miraflores, | Miraflores, Lima, Peru