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All 201 Lima hotels

Hotel Estelar Miraflores

4.0 of 5 Hotel   |   Avenida Benavides 415, Lima, Peru
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Hotel Estelar Miraflores
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Ranked #43 of 201 Hotels in Lima
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Kurt W Colorado Springs, Colorado, United States
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271 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado Springs, Colorado, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Just to help other business travelers I stayed here for 50% of the Leading franchise in USA. The room and amenities were of equal quality. Of note the room was a little hot inspite of ac being cranked.

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Dallas, Texas
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Miraflores neighborhood is great. Plenty of restaurants, bars, casinos, movie theatres and shopping right in the few blocks around the hotel. The value was good. We found the breakfast to be very good; the staff was very helpful and the room was in very good shape.

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Harrisburg
Top Contributor
81 reviews 81 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I were touring Peru and stayed at this hotel one night and then one night later in November. I found it a little hard to communicate to the desk personnel and concierge since their English language command were low, but we were able to make our selves understood. The hotel staff was quite good in their customer... More

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Maria A, Manager at Hotel Estelar Miraflores, responded to this review

Dear Guest. First and foremost thank you for your comments,your feedback helps us to improve our product and our guest experience and for that we thank you. I’d like to also apologize for any issues you may have experienced during your stay with us. Again, thank you for the feedback and for allowing me to reach you with this heartfelt... More

Tracy, California
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 19, 2014

We stayed here for 3 nights in September. The first two nights at the beginning of our tour we were given a room on the 15th floor and when we returned to Lima we were given a room on the 20th floor. The rooms were clean but windows so dirty you could barely see the view, beds comfortable, nice bathrooms,... More

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Maria A, Manager at Hotel Estelar Miraflores, responded to this review

Dear Guest. Thank you very much for the time you have taken to write your comments. We appreciate your point of view about our product and service.and also allow us to thank you for your positive findings. We are sorry for the perception you have regarding your experience as we always strive and look for ways to exceed our customers’... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 2, 2014

Excellent location but the amenities of a 3 star hotel; no coffee/tea facilities in room or in lobby; room cleaning only fair; excellent assistance at check-in; cordial door entry/exit personnel; convenient to shopping and plaza

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Maria A, Manager at Hotel Estelar Miraflores, responded to this review

Dear Guest. First and foremost thank you for your comments. Your feedback helps us to improve our product and our guest experience. The commitment of our hotel is to give the best to our guests and your overall impressions about your stay in our property are very important to us. We hope we can welcome you back any time soon.... More

London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 11, 2014

My daughter and I stayed here for one week in sept this year. Rooms are slightly dated but clean. Beds are comfortable. Bathrooms could do with updating but for the price of the room it was what expected. Overall a very nice stay. Staff were very helpful and good at advice with regards to places to go/eat etc. They offer... More

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Maria A, Manager at Hotel Estelar Miraflores, responded to this review

Dear Guest I want to thank you for your candid feedback,sharing your experience during your recent visit and helping us to improve our services with your comments. The commitment of our hotel is to give the best to our guests and your overall impressions about your stay in our property are very important to us. Also, we would like to... More

Boston, Massachusetts
Top Contributor
59 reviews 59 reviews
53 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 6, 2014

I stayed here for two weeks for work, and I have mixed feelings. It's a beautiful hotel, safe and clean, with a great view of the Miraflores district; however, I am annoyed that it claims to be a "5-star" hotel when it definitely doesn't offer the quality other 5-stars have standard. Below are my pros and cons. PROS: Beautiful, well-done... More

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Maria A, Manager at Hotel Estelar Miraflores, responded to this review

Dear Guest. Thank you very much for the time you have taken to give us feedback. We appreciate your point of view about our service,We are sorry for the perception you have regarding your experience as we always strive and look for ways to exceed our customers expectations,we extend our sincere apologies. We hope we can welcome you back any... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2014 via mobile

This is definitely not a 5 star hotel as you see on the wall behind the front desk. The only good thing that I would recommend is their location. Other than that....no, I wouldn't stay at this hotel next time. The water is very hard, can't stay at one temperature when you shower, no air extractor inside the bathroom, room... More

Was this review helpful? Yes 1
Maria A, Manager at Hotel Estelar Miraflores, responded to this review

Dear Guest. Thank you very much for taking the time to share your comments about our hotel, as well as for your compliments. We are sorry for the perception you have,regarding your experience as we always strive and look for ways to exceed our customers’ expectations. Unfortunately we did not do it this time for which we extend our sincere... More

Virginia, USA
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 9, 2014

Overall this was a nice, centrally located hotel with friendly staff and a nice restaurant with a beautiful view on the top floor. There was free wifi and we were given certificates for free Pisco Sours, the national cocktail of Peru, in the bar and enjoyed those very much. Lima is a very noisy city (drivers love to honk their... More

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Maria A, Manager at Hotel Estelar Miraflores, responded to this review

Dear guest, Thank you for your review. It’s great to know that you found hotel location to be central to all your points of interest and I hope that maybe one day we will get a chance to welcome you back. I will make sure to address your comments with my staff so we can better serve our future guests.... More

Lethbridge, Canada
Top Contributor
140 reviews 140 reviews
53 hotel reviews
289 helpful votes 289 helpful votes
4 of 5 stars Reviewed August 9, 2014

I stayed here for 5 nights for a conference. I thought the hotel was solid, nice rooms, good location in Miraflores (no oven view though). There was some street noise on the 16th floor, but I used the fan on medium to mask it. Overall I got a good deal, $100 US less than the Marriott, so defitely worthy it.... More

Was this review helpful? Yes
Maria A, Manager at Hotel Estelar Miraflores, responded to this review

Dear Guest, We appreciate your time in sharing your experience in the ESTELAR Miraflores. Your constructive feedback will help us to continually improve. We hope we will have the opportunity to welcome you back to our Hotel in the near future once again. Sincerely, Maria Patricia Andrade Sterling Country Manager Hoteles Estelar del Perú More

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Additional Information about Hotel Estelar Miraflores

Address: Avenida Benavides 415, Lima, Peru
Location: Peru > Lima Region > Lima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Estelar Miraflores 4*
Number of rooms: 151
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