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Hotel Vila Santa Miraflores

#14 of 208 Hotels in Lima
Certificate of Excellence
Hotel website
Av.Benavides 2957 | Miraflores, Lima 18, Peru
Special Rate
$49 (USD)
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Hotel Vila Santa Miraflores
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401 Reviews from our TripAdvisor Community

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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
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  • All months
    (401)
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    (100)
  • Jun-Aug only
    (115)
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    (93)
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    (93)
All months
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for two nights during our trip to Peru. The room was comfortable and cosy. As the hotel is located on the Main Street you hear the sounds of the passing cars during the night. The breakfast was basic! The Wi-Fi was working perfectly throughout the hotel. Little bit far from Miraflores center and we had... More 

Was this review helpful? Yes 1
Durham, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a lovely stay at Hotel Vila Santa from the moment we arrived. (We were a party of three staying in a triple room.) I was quoted a higher room rate upon arrival than what my online reservation said, but once the front desk associate saw my confirmation email, he changed it without argument. I'm sure it was just an... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I did quite a bit of research before booking this hotel - and am really pleased with my choice. It's clear that customer service comes before process and procedure here. It's well run and the staff (particularly Manuella, Katherine, Gary, and Alba) were truly excellent. I arrived very early (about 8am in the morning) being well aware the room was... More 

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New Orleans, Louisiana
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My fiancé and I stayed at this hotel for two nights toward the end of our stay in Peru. I wish we had researched the hotel a little more, because I think it is an excellent hotel for business travelers (on their site, they have the word "business" under the hotel name, which I didn't get at the time), but... More 

Was this review helpful? Yes 1
Jersey
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay in this small but clean hotel. All the staff were very friendly and extremely helpful. The hotel has a gorgeous 10th floor dining room, we had breakfast included which was a delicious buffet with lots of choice including fresh fruit, breads and eggs to order. The only drawback is the location, it's too far to walk... More 

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Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Linda Thanks for your nice words, they make us feel that we are doing well, however we have to improve everyday Greetings, Customer Attention Area More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

I stayed in hotel villa santa for one month as I was on business trip to lima. I recommended to book this hotel by looking at the reviews but It was more than expected. I was very comfortable with room , though hotel is located next to road It was very calm for me to work as windows were sound... More 

Was this review helpful? Yes 1
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Kavya For us, it has been a pleasant to had you in Vila Santa for one month, we would liked you to stay with us !!!!. It was really so nice to served and supported you in everything that was in our hands and even more to know that you have felt well, certainly Indian food is dificult to... More 

Gouda, The Netherlands
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed April 15, 2015

When we arrived in Lima in the morning we decided to call this hotel based on the good revieuws and ask if they had a room available for us. Their answer was yes and we told them to be there within an hour. After about fifty minutes we arrived at this place. We were received with a short; " we... More 

Was this review helpful? Yes 2
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Alexo We have call recording and we did not find your call , on other hand it is not true that we did not want to help you, suddenly when you arrived to our hotel it was full since our availability is quite high, The people at the front desk wanted to help you to find other hotel and... More 

Clewiston, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

The Staff is so friendly .The hotel is beautiful from the Lobby to 10th. Floor dining. Gorgeous dining room with great variety of food, helpful staff and amazing views. Our room was very clean, comfortable & air conditioned . We had an issue with the AC and immediately changed to another Room with AC. The complimentary cocktail was very nice... More 

Was this review helpful? Yes 1
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Nancy Thanks a lot for your kindly words, for taking the time and sharing with others travelers. Since now our gratefulness. Greetings Customer Attention Area More 

Oslo, Norway
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed March 31, 2015

The first room was on the main high traffic street. Moved for the second night, but street noises came through a vehicle tunnels and echoed around the parking lot, surrounded by the building. Water was not hot. Quality of rooms was low for a 3 star hotel.

Was this review helpful? Yes 4
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Omingmak We regret that your stay in our house had not being totally pleasant, in any case we apologize for it. Regards, Guest Attention Area More 

1 review
5 of 5 stars Reviewed February 26, 2015

I stayed at hotel Vila santa for 5 days I had the most enjoyable stay there from Start to finish. I got greeted at the airport by the hotel staff transport which was lovely. And then arrived to a lovely boutique hotel. Very clean and the location was great. The staff where also such a pleasure so friendly and helped... More 

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