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Hotel Vila Santa Miraflores

3.0 of 5 Av.Benavides 2957 | Miraflores, Lima 18, Peru
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$59 (USD)
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Certificate of Excellence 2014
Hotel Vila Santa Miraflores
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Hotel Vila Santa Miraflores
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316 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Contributor
16 reviews 16 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently wrote a review for this hotel, but I decided to edit it, because I thought I didn’t do it justice. True: the location is not close to the ‘heart’ of Miraflores (good news: taxis are cheap and very, very fast), our room was small and breakfast was not very inspiring, but the people were solicitous, friendly and willing... More

Was this review helpful? Yes
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear guest We promise that we will take into considerations all your words with special care in order to improve. We would like to communicate with you internally, please if you can, write us to the following mails: guibelk.bravo@hotelvilasanta.com our vilasantaperu@hotmail.com Best regards, Customer Attention Area. More

PHOENIX
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2014

This hotel is a great deal for the price. I stayed for 10 days. The staff were very friendly and helpful especialyl Katherine props to her. There were some problems with the room I stayed in and they upgraded me and I was very happy. The only complaint is the breakfast if you arrive late the food is sparse but... More

Was this review helpful? Yes 1
Salvador, BA
Contributor
14 reviews 14 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 28, 2014

We booked Vila Santa by the trip advisor's reviews. The hotel's common areas were very nice and they had a very nice and helpful staff but me and my mother had a very bad experience. We arrived late night from a full day traveling and we got a room in a floor that was going through a reconstruction. We could... More

Was this review helpful? Yes 1
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review
Google Translation

Dear Natireiss Thanks you for taking the time to write your comment because your comments help us improve in our... More

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 1, 2014

Hotel Vila Santa is adequate for one or two nights but anything beyond that and its flaws become apparent. Other reviews mention the ongoing construction but they were up front with us and offered us a chance to cancel so no issue there. Wi-Fi is solid and water is hot. Our room had a safe. The breakfast options were minimal... More

Was this review helpful? Yes
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest We are really sorry that your stay was not entirely pleasant. We will certainly continue working based on your suggestions. Regards, More

Sao Paulo, SP
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 1, 2014

the Vila Santa is a very small hotel , nothing fancy , but the internet works and the bed is not as you find in the main stream hotels, but you ca get a good rest The breakfast is not special , but have a good coffee and is better than a continental breakfast founded in Hotels in USA The... More

Was this review helpful? Yes 1
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest First at all thank you for the time taken to do this comment. We are so sorry that your stay here was not completely pleasant, however, be sure that we will continue working based on your suggestions in order to improve our services. Customer Atenttion Area More

Lima, Peru
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

The staff was extremely helpful and nice. We stayed in Lima for one night before heading to Cusco and it was just fine! There was a jacuzzi in the room, interesting touch. There was construction but it did not start early. We loved the passionfruit sour welcome drink!!!

Was this review helpful? Yes 1
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest Thanks for yours words, and share your experience in Vila Santa with others. Our staff try to do the best for making our guests feel confortable. Best regards, Customer Attention Service More

Wyomissing, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

There is some construction - but there is construction everywhere in Lima - The staff went out of their way to be extremely helpful - Excellent breakfast - within walking distance of large store - Miraflores is a good place to be - enjoyed our stay!

Was this review helpful? Yes 1
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Know that you had a pleasant stay with us, reflects the result of a continous work and always focused on your important opinions. Thank you for your preference. Customer Attention Service More

Dublin, Ireland
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed July 17, 2014

Still several floors still under construction so there is constant building noise from 0730 until 1730 including weekends. Our room was not cleaned the 2 days we were there and also a mattress and bed frame were blocking the fire escape. It's also a bit outside the centre.

Was this review helpful? Yes 5
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest We are really sorry that your stay was not entirely pleasant, we will certainly continue working based on your suggestions. We felt really sorry for your uncomfortable stay with us. On behalf of the entire team we extend a full apology for each discomfort. Rest assured that we continuing work on based on each of your comments Customer... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 9, 2014

Stayed in this hotel in mid-June 2014 as it was highly rated on Tripadvisor. Great hotel, good room, busy road outside, great staff, fine breakfast. However, they are presently building four more stories on top of the building so it is a very noisey building site during the day. Stressed by the noise following a long-haul flight I packed quickly... More

Was this review helpful? Yes 7
Jesubu, Area de Atención al Cliente at Hotel Vila Santa Miraflores, responded to this review

Dear guest, thanks for your words, the construction will end on July, 31th 2014, this construction work was for improvements in our hotel, we have grown from 6th to 10th floors; now we will have a more bigger dining room on the 10th floor, sauna, gym, meeting room and terrace. The cost of the shuttle was $ 28.00 USD because... More

london
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 20, 2014

We arrived at the Vila Santa Miraflores at the end of a marvellous but exhausting trip of 3 weeks in Peru. It is situated at the end of the Miraflores district, so it’s far to the Indian market, the Larcomar and the other amenities and you need to catch a taxi to get to the hot spots. A good point... More

Was this review helpful? Yes 4
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Additional Information about Hotel Vila Santa Miraflores

Address: Av.Benavides 2957 | Miraflores, Lima 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima > Miraflores
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Vila Santa Miraflores 3*
Number of rooms: 25
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