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All 196 Lima hotels

Hotel Vila Santa Miraflores

3.0 of 5 Hotel   |   Av.Benavides 2957 | Miraflores, Lima 18, Peru (Miraflores)
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Free breakfast with your stay
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85%
Ranked #13 of 196 hotels in Lima
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
aprilSacramento_Ca sacramento, ca
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244 people have reviewed this hotel

Traveler rating
    135
    75
    21
    12
    1
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40
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
sacramento, ca
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We just spent two nights at Hotel Vila Santa at the beginning of our Peru trip. The rooms are a decent size, the beds very comfortable. We had only one full day to explore Lima and were helped immensely by the young woman at the desk in deciding what to see and how to get there using local transportation. The... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel based on the Trip Advisor reviews, but I was disappointed by the experience. I read several reviews about the construction, but figured it couldn't be that bad -- I was wrong. The construction lasts from 8am until 6pm, and it sounds as though they are hammering directly outside your door. (I was staying with several... More

Was this review helpful? Yes 2
Jackson, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

The location was very convient. The staff was very helpful. One of the receoptionest even stepped out on the street to help me get the right bus. Breakfast was also very good. They are adding. more floors so there is construction in progress.

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 13, 2014

We stayed the week after Christmas and stayed thru New Years. Total 6 days. We had a double bed room and had 2 small kids. Rooms came equpped with microwave and small fridge. Room is a nice size but no a/c. Weather was nice so it wasn't too much of an inconvenience. We did have a fan in there and... More

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2013

This hotel is tucked down the street (easy walk) from a nice shopping/eating district. The service here is amazing (we had a great experience with airport pickup, room cleaning, getting information and directions, and overall service). Catherine and Alba were especially helpful at the front desk. We had one of our bags lost at the airport, and they coordinated with... More

Was this review helpful? Yes 4
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest Thanks for commenting about our hotel and share your experince here with others, let me tell you that every guest is especial for us, that`s why our staff is prepared to give a especialized attention. You will always be welcome Customer Attention Area More

eugene
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 31, 2013

A fairly pleasant hotel,but there is a construction project next door which makes it unpleasant to be in one's room during the day. Stay away for the next several months. On our first night there, when we really needed a nap after a direct overnight flight from San Francisco, they continued banging away until 6:30 PM, even though they had... More

Was this review helpful? Yes 1
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest We apologize for the inconvenient of the construction noise . Let me tell you that this factor is out of our hands. We are so sorry, on the other hand our staff made all the best to serve you in a kindly way Now the construccion noise is diminishing. Kind regards, Custumer Attention Service More

New Delhi
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed October 25, 2013

This hotel barely falls within Miraflores and is actually bordering Surco. The metro isn't nearby, the main shopping areas are not as close as advertised. We were first given a room without an AC in Lima summer and then later given a room with an AC with a jacuzzi INSIDE the room and with an obviously wet carpetted floor. The... More

Was this review helpful? Yes 2
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Sir, Thank you for taking the time to post your comments. We always appreciate when our guests take the time to share their concerns with us. Please do accept my apologies. We are very disappointed that your stay was not all that it could have been. Sincerely, The Administration More

Bangalore
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 13, 2013

We stayed here in passing one night between two sets of flights The room was clean staff helpful They arranged a drop at the airport at market rates of course but it was fast and at an inconvenient time at night They also organised a sándwich for dinner as we could not catch the breakfast which was included in the... More

Was this review helpful? Yes 7
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear guest Thanks for sharing your experience in Vila Santa with the TripAdvisor followers, all our team of work is prepared especially to give the guests the neccesary services for doing the stay as pleasant almost like in home. We apologize for the inconvinient caused to you about the different time betweeen our country and yours and we will take... More

Miami, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 8, 2013

This is a very small hotel with great staff (that makes all the difference!), from the front desk staff, the drivers and the dining room lady, all make you feel very welcomed. They offer transportation to/from the airport and it's comparable in terms of cost to taxis. I took it as I was arriving very late at night to Lima... More

Was this review helpful? Yes 6
Jesubu, Customer Atention Service at Hotel Vila Santa Miraflores, responded to this review

Dear Guest Thanks for taking a time to make a comment about our hotel. Oue main concer is that our guests feel confortable, our hotel is not so big but its hearth is very big . Customer Attention Area More

Delta, BC
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed October 2, 2013 via mobile

We arrived late in the night and was awaken at 6am by construction next door. We moved up a few levels and the noise was lessened, but still annoying in the morning. The location wasn't the greatest. It was a far walk from the metro so we took the local bus to the station every day for 100 pesos per... More

Was this review helpful? Yes
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest We apologize for the inconvenient of the construction. About the Metro station it is right, is not near to our hotel, to go there first you have to take a bus, but this Metro station is not nearr to Miralfores, so if you would had stayed in other hotel in Miraflores, you also would have to take a... More

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Additional Information about Hotel Vila Santa Miraflores

Address: Av.Benavides 2957 | Miraflores, Lima 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #13 of 196 hotels in Lima
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Vila Santa Miraflores 3*
Official Description (provided by the hotel):
Vila Santa Hotel is not the largest or most luxurious one, but it is the best one when it comes to service. Our primary goal is to provide to you the best service and comfort so that your stay is bright, easy, and at home. Even more we will provide to you with the services that you need during your stay, so that you can concentrate in your business. We service our guests with a smile.We started out very small, but our commitment to our guests and determination to attend your demands brought us to what we are now. We are always looking for your feedback because it allows us to improve upon what we have already established Vila Santa provides you full-equipped guest rooms, designed to meet your comfort and relaxation needs. The courteous and efficient staff will do their utmost to make your stay a pleasant one.A famous Peruvian chef, Gaston Acurio, once said : “El mas o menos, no es suficiente para que el cliente regrese” (middle terms in service are not going to make customers to come back). We agree 100%.Therefore our commitment to you is from when you walk in, and we will be looking forward to see you back. ... more   less 
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