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Hotel Vila Santa Miraflores

3.0 of 5 Av.Benavides 2957 | Miraflores, Lima 18, Peru
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Certificate of Excellence 2014
Hotel Vila Santa Miraflores
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Hotel Vila Santa Miraflores
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340 reviews from our community

Traveler rating
    190
    104
    27
    16
    3
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99
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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1 review
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here on two occasions while I was traveling Peru. The staff was incredibly friendly and helpful (and patient with my inability to speak Spanish), breakfast with a panoramic view was delightful, and the rooms were clean and bright. I would certainly recommend it here!

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Canada
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let me start by saying that I travel all the time for my work and I also have done some backpacking. I have stayed in different type of accommodations, anywhere from hostels to a Five-Diamond hotel. I can make a difference between reality and unrealistic travelers expectations. LOCATION: I give 2*. It is not downtown but about 15 minutes drive,... More 

Was this review helpful? Yes 1
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest We are going to answer point by point 1.Location: In fact we are not located in the center of Miraflores, but you can reach in 15 minutes, and as you said, if you want to take a taxi, they are cheap. It was not a good location for you, however for others it was ideal. 2.Treatment of the... More 

2 reviews
4 of 5 stars Reviewed December 12, 2014

I was very pleasantly surprised by this delightful little hotel. The staff went out of their way to make my stay a pleasant one. My room was spacious, clean and well-appointed. OK, the wi-fi was a bit slow and it didn't have air-conditioning, but an open window rapidly cooled the room -- energy free. I travel frequently and often stay... More 

Was this review helpful? Yes
San Diego, California
Contributor
16 reviews 16 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 29, 2014

I recently wrote a review for this hotel, but I decided to edit it, because I thought I didn’t do it justice. True: the location is not close to the ‘heart’ of Miraflores (good news: taxis are cheap and very, very fast), our room was small and breakfast was not very inspiring, but the people were solicitous, friendly and willing... More 

Was this review helpful? Yes 1
Jesus B, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear guest We promise that we will take into considerations all your words with special care in order to improve. We would like to communicate with you internally, please if you can, write us to the following mails: guibelk.bravo@hotelvilasanta.com our vilasantaperu@hotmail.com Best regards, Customer Attention Area. More 

PHOENIX
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2014

This hotel is a great deal for the price. I stayed for 10 days. The staff were very friendly and helpful especialyl Katherine props to her. There were some problems with the room I stayed in and they upgraded me and I was very happy. The only complaint is the breakfast if you arrive late the food is sparse but... More 

Was this review helpful? Yes 1
Salvador, BA
Contributor
14 reviews 14 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 28, 2014

We booked Vila Santa by the trip advisor's reviews. The hotel's common areas were very nice and they had a very nice and helpful staff but me and my mother had a very bad experience. We arrived late night from a full day traveling and we got a room in a floor that was going through a reconstruction. We could... More 

Was this review helpful? Yes 4
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review
Google Translation

Dear Natireiss Thanks you for taking the time to write your comment because your comments help us improve in our... More 

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 1, 2014

Hotel Vila Santa is adequate for one or two nights but anything beyond that and its flaws become apparent. Other reviews mention the ongoing construction but they were up front with us and offered us a chance to cancel so no issue there. Wi-Fi is solid and water is hot. Our room had a safe. The breakfast options were minimal... More 

Was this review helpful? Yes
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest We are really sorry that your stay was not entirely pleasant. We will certainly continue working based on your suggestions. Regards, More 

Sao Paulo, SP
Top Contributor
50 reviews 50 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 1, 2014

the Vila Santa is a very small hotel , nothing fancy , but the internet works and the bed is not as you find in the main stream hotels, but you ca get a good rest The breakfast is not special , but have a good coffee and is better than a continental breakfast founded in Hotels in USA The... More 

Was this review helpful? Yes 1
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest First at all thank you for the time taken to do this comment. We are so sorry that your stay here was not completely pleasant, however, be sure that we will continue working based on your suggestions in order to improve our services. Customer Atenttion Area More 

Lima, Peru
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

The staff was extremely helpful and nice. We stayed in Lima for one night before heading to Cusco and it was just fine! There was a jacuzzi in the room, interesting touch. There was construction but it did not start early. We loved the passionfruit sour welcome drink!!!

Was this review helpful? Yes 1
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest Thanks for yours words, and share your experience in Vila Santa with others. Our staff try to do the best for making our guests feel confortable. Best regards, Customer Attention Service More 

Wyomissing, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

There is some construction - but there is construction everywhere in Lima - The staff went out of their way to be extremely helpful - Excellent breakfast - within walking distance of large store - Miraflores is a good place to be - enjoyed our stay!

Was this review helpful? Yes 1
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Know that you had a pleasant stay with us, reflects the result of a continous work and always focused on your important opinions. Thank you for your preference. Customer Attention Service More 

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Additional Information about Hotel Vila Santa Miraflores

Address: Av.Benavides 2957 | Miraflores, Lima 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima > Miraflores
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Vila Santa Miraflores 3*
Number of rooms: 25
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Hotel Style:
#6 Business Hotel in Lima
#12 Best Value Hotel in Lima
#23 Family Hotel in Lima
#31 Romantic Hotel in Lima

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