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Novotel Lima

#32 of 210 Hotels in Lima
Certificate of Excellence
Victor Andres Belaunde 198, Lima, Peru
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1 room 1 guest
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494 Reviews from our TripAdvisor Community

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Traveler rating
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    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mississauga, Canada
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well located Hotel in the heart of San Isidro an exclusive area of Lima close to amenities and shopping and exceptional cafes and restaurants. Very safe area to walk and to take a taxi. Breakfast is amazing a super buffet with everything you can imagine. A la carte plates also delicious. The staff is professional respectful and assertive always... More 

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Vancouver, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is right next to a very large business park, very modern. It takes about 2-3 minutes to reach a really nice residential shopping street with lots of restaurants, shops and Starbucks. from there you are right next to a really nice park, very safe, lots of security. It is located in a wealthy neighbourhood, lots of families, couples,... More 

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Honolulu
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I would rate this as an average hotel. Rooms are plain but clean. Nothing really fancy. It is weird that the toilet is in a separate room from the rest of the bathroom. Restaurant was very good however.

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London, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed just one night, as a stopover before flying to Cusco. Our room was small, specially the bathroom - only one person would fit in there, so you can picture how small it is. The room itself is modern, the mattress was confortable but the bed could be bigger. Staff was very nice. The breakfast was amazing, the dining... More 

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Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 20, 2015

We stayed here as part of a group tour in June & July 2015. Overall impression was of a nice 4 star quality hotel with modern rooms and good facilities. Our rooms (we stayed here twice) were spacious with comfortable beds and lots of wardrobe space. The bathroom was a little cosy, but the rainwater shower head in the bath... More 

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San Antonio, Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 14, 2015

We were very disappointed with our stay at this hotel. The rooms were merely adequate and the dining was only average. Breakfast was good. The hotel could not even provide face cloths for washing. Late checkout was extremely expensive. Cannot recommend this hotel.

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Ana Lucia K, Manager at Novotel Lima, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Bogota, Colombia
Level Contributor
144 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 12, 2015

I was impressed by the details in the room such as the swingout desk (to make an L Shape) and swing mounted television, little things that make a difference when you have to spend time working in your room. The rooms are not huge but they are well thought out, comfortable and clean. I also appreciated the double glazing, effective... More 

Was this review helpful? Yes 1
San Ramon, California
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 6, 2015

Novotel Lima is located in San Isidro, a business/residential neighborhood in Lima. It is a typical business hotel close to many embassies, business buildings, residential properties, city hall, and a large neighborhood park. The area is safe to walk day-and-night, but is not within walking distance to Miraflores, Barranco, or the shopping district. The rooms are average in size and... More 

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Delhi, New York
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 3, 2015

Regular Novotel property. Rooms good sized with bathroom and toilet being separate , Interesting ! The only negative was the staff at front desk and concierge not very helpful. Travelling with kids and checking in late at night with big bags , the belldesk personnel ask if we need help to take our bags to our room ! And finally... More 

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Ana Lucia K, Manager at Novotel Lima, responded to this review

Dear Guest Thank you for Chose Novotel Lima during your stay in Lima . I really thanks for your comments abour your staying , I will like to know what day you make your check in and what time , in order to ccheck our process to things like these dont happen again thank you very much again Sincerely Cecilia... More 

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