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Novotel Lima

#29 of 207 Hotels in Lima
Certificate of Excellence
4.0 of 5
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Victor Andres Belaunde 198, Lima, Peru
Novotel Lima
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Ranked #29 of 207 Hotels in Lima
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
dorksrule San Francisco
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442 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is in the heart of Lima's financial district, near banks and embassies in the San Isidro district. By taxi, you are about 30-35 minutes from Jorge Chavez international Airport. You can arrange a taxi through the hotel to pick you up from the airport, but you'll pay a pretty penny of $35 USD (125/s). I would recommend using... More 

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Heredia, Heredia, Costa Rica
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

If you paid for it they will treat you well, in our case we were send by Avianca becase they cancelled our flight and at hotel is really nice looking but the service since we were going with avianca was so bad! Avianca pay for our lunch that was amazing (thanks it was mothers day), then Dinner, they gave us... More 

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Ana Lucia K, Manager at Novotel Lima, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Novotel Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Rivalta Di Torino, Italy
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location = EXCELLENT .San Isidro is a very quite district. The hotel is 1/5 mile from two of the BEST restaurant in Lima ("Astrid y Gaston" and "Lima27") and 1/2 mile from Arequipa Avenue, where you may run or walk. Parking = Garage available Taxi Service = EXCELLENT (they cooperate with a "onsite" company) Price = Correct for the hotel... More 

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Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Such friendly people work at this hotel!! The continental breakfast was AMAZING! I usually see tons of carbs: bagels, cereals, muffins. This one had fruits, veggies, real eggs, meats and juices!! The rooms were clean and somewhat small but who spend their whole vacation in the room anyway? I loved the sauna! I would highly recommend this place if staying... More 

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Top Contributor
79 reviews 79 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 9, 2015

This really isn't a bad hotel. It's a very high standard and I really don't have anything to complain about. The only reason I haven't rated it higher is that I found it completely soulless. This really could have been any Novotel in any city in any part of the world. Nothing Peruvian about this hotel at all. That being... More 

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Ana Lucia K, Manager at Novotel Lima, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Cecilia Muñiz MOD More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 31, 2015 via mobile

There was a good hotel, modern rooms and very clean, rooms are a little small and everything is very close in the room. If you will need transport service you will need to have a reserve the day before if not you will be on trouble in a rush hours It's fine for a short stay Breakfast a room service... More 

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Ana Lucia K, Manager at Novotel Lima, responded to this review

Dear Guest Thank you for your comments about your stay in Novotel Lima sincerely Cecilia M MOD More 

Southampton, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 25, 2015

Good location, quiet in evening, effective AC ,excellent buffet breakfast, complementary water, free Pisco Sour welcome drink, comfortable bed. Pleasant 2 night stay with good service. Would go back again.

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Carlsbad, California
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 8, 2015

Began and ended our 9 day trip to Peru at this hotel. No complaints to speak of but nothing great either. Everything was OK. Service was inconsistent. Rooms were clean but somewhat small. The complimentary breakfast was good with good selections of hot and cold food and fruit. The location is good and within walking distance of a nice park,... More 

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New York City, New York
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 1, 2015

We stayed at the Novotel Lima on our way in and out of Peru with a group. The hotel is in a good location in San Ysidro area of Lima, near a few good restaurants. The rooms are very small, and the service is spotty- for example one stay we received complimentary bottled water and then did not. There is... More 

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