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Novotel Lima

#32 of 209 Hotels in Lima
Certificate of Excellence
Victor Andres Belaunde 198, Lima, Peru
Hotel amenities
Novotel Lima
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Ranked #32 of 209 Hotels in Lima
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Florra02
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474 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as part of a group tour in June & July 2015. Overall impression was of a nice 4 star quality hotel with modern rooms and good facilities. Our rooms (we stayed here twice) were spacious with comfortable beds and lots of wardrobe space. The bathroom was a little cosy, but the rainwater shower head in the bath... More 

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San Antonio, Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were very disappointed with our stay at this hotel. The rooms were merely adequate and the dining was only average. Breakfast was good. The hotel could not even provide face cloths for washing. Late checkout was extremely expensive. Cannot recommend this hotel.

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Ana Lucia K, Manager at Novotel Lima, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Bogota, Colombia
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was impressed by the details in the room such as the swingout desk (to make an L Shape) and swing mounted television, little things that make a difference when you have to spend time working in your room. The rooms are not huge but they are well thought out, comfortable and clean. I also appreciated the double glazing, effective... More 

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San Ramon, California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Novotel Lima is located in San Isidro, a business/residential neighborhood in Lima. It is a typical business hotel close to many embassies, business buildings, residential properties, city hall, and a large neighborhood park. The area is safe to walk day-and-night, but is not within walking distance to Miraflores, Barranco, or the shopping district. The rooms are average in size and... More 

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Delhi, New York
Level Contributor
80 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Regular Novotel property. Rooms good sized with bathroom and toilet being separate , Interesting ! The only negative was the staff at front desk and concierge not very helpful. Travelling with kids and checking in late at night with big bags , the belldesk personnel ask if we need help to take our bags to our room ! And finally... More 

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Ana Lucia K, Manager at Novotel Lima, responded to this review

Dear Guest Thank you for Chose Novotel Lima during your stay in Lima . I really thanks for your comments abour your staying , I will like to know what day you make your check in and what time , in order to ccheck our process to things like these dont happen again thank you very much again Sincerely Cecilia... More 

Surabaya, Indonesia
Level Contributor
162 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed June 20, 2015

Stayed 2 nights for business. The hotel is located in San Isidro, a 20-25 rides from airport. Walking distance to the cathedral, and not to far from Miraflores. In peru, you need taxi to get around and is ample to find. Room itself is Novotel standard, staff are friendly and helpful. Nothing to complain for this hotel, will be staying... More 

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Mackay, Queensland, Australia
Level Contributor
165 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 12, 2015 via mobile

Rooms are well laid out, with a separate toilet, a first for me. Free wifi, and coffee provided in the room! Beds are comfortable and rooms are clean. Breakfast is great, buffet style with plenty of choices. Had lunch in the restaurant,the food was delicious and the service great. There are quite a few restaurants in the area and money... More 

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Johannesburg, South Africa
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 11, 2015

First time in Lima, the rooms are comfortable the Hotel itself is secure. Dining room nicely set out. The top to me was the underground swimming pool with a small waterfall great and one can have a great massage to.

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Atlanta
Level Contributor
179 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
4 of 5 stars Reviewed June 3, 2015

Let me preface by stating that we did not stay here by choice. After sitting 2 hours on a plane, LAN canceled our flight, took 2 hours to rebook and transport us to Novotel--up to 180 people, but I don't know if everyone was sent to same hotel. Where we had to stand in line again to check in and... More 

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San Jose, California
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 1, 2015

This is a decent hotel, but had more of a motel/dorm room/Ikea feel to it. The decor was rather sparse and the bathroom super small (not recommended for overweight or obese people). The room was clean though and the bathroom seemed rather new. The toilet is separate from the sink and bathtub. I thought it was super funny that there... More 

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Ana Lucia K, Manager at Novotel Lima, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback and commens are very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

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