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All 143 Cusco hotels

El Puma Hotel

3.0 of 5 Hotel   |   Av Garcilaso 806, Cusco, Peru
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Ranked #79 of 143 hotels in Cusco
A recent review
4 of 5 stars reviewed 1 week ago
alfie50 Southwold, United Kingdom
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  • Reviews (50)
  • Photos (14)
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  • Room tips (5)
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50 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Southwold, United Kingdom
Top Contributor
256 reviews 256 reviews
58 hotel reviews
233 helpful votes 233 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms here were, clean comfortable, functional. The shower was excellent, very hot and powerful. The staff here were very friendly, helpful and provided an excellent service. Their laundry service was very good. More tha happy with our stay here. Only a short walk from Plazza Armass

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St. Petersburg, Florida
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 13, 2014

We spent two nights at this hotel, one before Machu Picchu, and one after. They stored our surplus clothing while we made the journey. The rooms we had were clean and comfortable. On the second night, we had a matrimonial room which we preferred to the double we had the first night. I requestd the matrimonial after our first stay,... More

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Amsterdam, The Netherlands
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 28, 2014

near to everything you need and safe good staf and clean rooms wifi is a bit bad but it whas okay morning breakfast is normal don't think its a 5 star buffet lol yes in cusco they horn the cars but you can ask for a back room

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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 19, 2013

I think the staff may have been ill prepared for a large group. When we checked in late at night, our room had no towels and several others in our group had no running water. The rooms were clean however the bathroom had several areas of mold by the showers so I didn't feel comfortable taking a bath. Anytime we... More

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Seattle, Washington
Top Contributor
80 reviews 80 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 28, 2013

Stayed here a couple times with a tour group, always too noisy, especially the rooms overlooking the streets. Even the interior rooms were noisy because of guests and poor insulation, strange air shaft glassed in amongst the rooms. Because tour groups stay here, often before dawn groups are chatting and moving downstairs with no regard for guests who might want... More

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Greenville, Texas
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 30, 2013

Once we arrived we were met in the lobby with coca tea. The entire staff was very service oriented. The breakfast is included in the price, and was very good. The location is perfect, close enough to all the sites without being in the heart of the traffic/noise. This is not your hostel-college group at this hotel, which is nice.... More

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London, United Kingdom
20 reviews 20 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 20, 2013

I stayed here for 5 nights in total as part of a G adventures tour. I stayed in double rooms and a single room. The single room was much bigger than the double and the shower was much better. The first room I stayed in had a crappy shower. The water didn't get warm until it was running for 10... More

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Top Contributor
54 reviews 54 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 27, 2013

We stayed here for two nights before we did the Gadventures tour group Inka Trail and 1 night after. We found it a good place to stay, the room had two comfy single beds with warm bedding, private bathroom with a great hot water shower and towels. Cuzco is at altitude so A/C and fans aren't necessary. The breakfast was... More

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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 29, 2012

We stayed in the El Puma hotel as part of a 60 person tour group. Location was very good (10 minutes walk to the plaza). Rooms were spartan and walls very thin - you could hear everything from around you. Breakfast was average at best. However, the service was good.

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Pacific Grove, California
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 25, 2012

Stayed with my group and unfortunately the road/intersection in front of the hotel was undergoing work resulting in traffic jams with honking horns, dust and diesel exhaust. Tolerable from midnite to about 5:00 AM. Service was decent but understaffed especially with b'fast and dinners. About a ten minute walk to the Plaza but I'd choose another property perhaps Plazzeta San... More

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Additional Information about El Puma Hotel

Address: Av Garcilaso 806, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Puma Hotel 3*
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