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El Puma Hotel

Av Garcilaso 806, Cusco, Peru
Hotel amenities
El Puma Hotel
Best prices for: 1 room 1 guest
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Ranked #90 of 145 Hotels in Cusco
A recent review
4 of 5 stars Reviewed January 18, 2015
Sarah T Washington DC, District of Columbia
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71 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 18, 2015

The front desk staff was very helpful and the rooms were comfortable with plenty of hot water, even if the carpet was a little old. Breakfast was great though! Good bargain for the price. We stayed only one night, and it was just fine.

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Pacific Pines, Australia
Top Contributor
134 reviews 134 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 24, 2014

Stayed here 3 nights. Location is ok, not far from the main square and other attractions including a pretty cheap handicraft market , convenient store and pharmacies . Breakfast was ok as we didn't eat much in Cusco due altitude sickness . Rooms were too small and dark, the heater didn't work and neither did hot water one night. I... More 

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Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 15, 2014

We stayed here as part of a pre booked tour. 4 nights in total. I'll start with the good - the location is close enough to the centre of Cuzco. About a 20 min walk to the main square. Now for the rest - the staff were unhelpful and rude. Did not speak a work of English. Breakfast was awful.... More 

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New York, NY United States
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2014

Stayed here for 3 nights and can't really complain. The room was small but sufficient. The bathroom was clean but every time you showered, there was a lake of water on the floor. The majority of the staff was friendly and very helpful with directions. The hotel is located close to the center of the city and we were able... More 

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1 review
2 of 5 stars Reviewed September 22, 2014

Well, I was very interested on staying here and just called to ask information about the hotel and rooms and talked to a guy that sounded like he had just woke up, answered the phone with an "alo" and after I finished and said "thank you" hung up on me. Definitely not booking a room here, was very dissapointing for... More 

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Long Beach, California
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 23, 2014

We stayed at the Puma Hotel prior to our Inca trek. Like I mentioned in the title, we didn't have much of a choice with regards to our stay here and we were disappointed because we had to sleep in different twin beds since they only had a few doubles. Our room was dark, but we were able to take... More 

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Southend-on-Sea, United Kingdom
Top Contributor
78 reviews 78 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 11, 2014

this was a great chice for a stay in cusco before the lares trek. it is warm and friendly with great charm and atmosphere i would strongly recomend it the food was great and staff so helpful. close to centre and the amazing city of cusco with its lnca history... brilliant

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Yucaipa, CA
Top Contributor
65 reviews 65 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 5, 2014 via mobile

We stayed for one night due to an airline delay. Check in was slow, but part of that is the Peruvian visa requirements. The front desk staff spoke effective English, but not particularly welcoming. The room was clean. The beds were a bit soft. Plentiful hot water for showers. We had a road-facing room which was slightly noisy. The space... More 

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Southwold, United Kingdom
Top Contributor
319 reviews 319 reviews
60 hotel reviews
302 helpful votes 302 helpful votes
4 of 5 stars Reviewed July 15, 2014

The rooms here were, clean comfortable, functional. The shower was excellent, very hot and powerful. The staff here were very friendly, helpful and provided an excellent service. Their laundry service was very good. More tha happy with our stay here. Only a short walk from Plazza Armass

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St. Petersburg, Florida
Top Contributor
55 reviews 55 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 13, 2014

We spent two nights at this hotel, one before Machu Picchu, and one after. They stored our surplus clothing while we made the journey. The rooms we had were clean and comfortable. On the second night, we had a matrimonial room which we preferred to the double we had the first night. I requestd the matrimonial after our first stay,... More 

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