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El Puma Hotel

Av Garcilaso 806, Cusco, Peru
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El Puma Hotel
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Ranked #91 of 150 Hotels in Cusco
A recent review
3 of 5 stars reviewed 4 weeks ago
MrsAylasAdventures London, United Kingdom
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85 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
64 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 3 nights on a tour with G Adventures and we really liked it here. The hotel is a 15 minute walk from Cusco’s main square and close by to lots of shops, restaurants and markets. We had two different rooms – a twin room the first night before our trip to Machu Picchu which... More 

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Stockport, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 20, 2015

Stayed in this hotel as part of a tour package, so I did not select it myself and probably wouldn't have done, but El Puma was adequate for our needs prior to and after trekking the Inca Trail. We stayed in two different rooms, both similar, with twin beds and windows looking across into other rooms rather than outside (a... More 

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Washington DC, District of Columbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 18, 2015

The front desk staff was very helpful and the rooms were comfortable with plenty of hot water, even if the carpet was a little old. Breakfast was great though! Good bargain for the price. We stayed only one night, and it was just fine.

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Pacific Pines, Australia
Level Contributor
135 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed December 24, 2014

Stayed here 3 nights. Location is ok, not far from the main square and other attractions including a pretty cheap handicraft market , convenient store and pharmacies . Breakfast was ok as we didn't eat much in Cusco due altitude sickness . Rooms were too small and dark, the heater didn't work and neither did hot water one night. I... More 

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Melbourne, Australia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 15, 2014

We stayed here as part of a pre booked tour. 4 nights in total. I'll start with the good - the location is close enough to the centre of Cuzco. About a 20 min walk to the main square. Now for the rest - the staff were unhelpful and rude. Did not speak a work of English. Breakfast was awful.... More 

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Travelers are raving about these Cusco hotels

New York, NY United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 14, 2014

Stayed here for 3 nights and can't really complain. The room was small but sufficient. The bathroom was clean but every time you showered, there was a lake of water on the floor. The majority of the staff was friendly and very helpful with directions. The hotel is located close to the center of the city and we were able... More 

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1 review
2 of 5 stars Reviewed September 22, 2014

Well, I was very interested on staying here and just called to ask information about the hotel and rooms and talked to a guy that sounded like he had just woke up, answered the phone with an "alo" and after I finished and said "thank you" hung up on me. Definitely not booking a room here, was very dissapointing for... More 

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Long Beach, California
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed August 23, 2014

We stayed at the Puma Hotel prior to our Inca trek. Like I mentioned in the title, we didn't have much of a choice with regards to our stay here and we were disappointed because we had to sleep in different twin beds since they only had a few doubles. Our room was dark, but we were able to take... More 

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Southend-on-Sea, United Kingdom
Level Contributor
95 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed August 11, 2014

this was a great chice for a stay in cusco before the lares trek. it is warm and friendly with great charm and atmosphere i would strongly recomend it the food was great and staff so helpful. close to centre and the amazing city of cusco with its lnca history... brilliant

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Yucaipa, CA
Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed August 5, 2014 via mobile

We stayed for one night due to an airline delay. Check in was slow, but part of that is the Peruvian visa requirements. The front desk staff spoke effective English, but not particularly welcoming. The room was clean. The beds were a bit soft. Plentiful hot water for showers. We had a road-facing room which was slightly noisy. The space... More 

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