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All 145 Cusco hotels

El Puma Hotel

3.0 of 5 Hotel   |   Av Garcilaso 806, Cusco, Peru
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El Puma Hotel
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Ranked #86 of 145 Hotels in Cusco
A recent review
3 of 5 stars Reviewed October 14, 2014
Nixa P New York, NY United States
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64 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here as part of a pre booked tour. 4 nights in total. I'll start with the good - the location is close enough to the centre of Cuzco. About a 20 min walk to the main square. Now for the rest - the staff were unhelpful and rude. Did not speak a work of English. Breakfast was awful.... More

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New York, NY United States
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2014

Stayed here for 3 nights and can't really complain. The room was small but sufficient. The bathroom was clean but every time you showered, there was a lake of water on the floor. The majority of the staff was friendly and very helpful with directions. The hotel is located close to the center of the city and we were able... More

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1 review
2 of 5 stars Reviewed September 22, 2014

Well, I was very interested on staying here and just called to ask information about the hotel and rooms and talked to a guy that sounded like he had just woke up, answered the phone with an "alo" and after I finished and said "thank you" hung up on me. Definitely not booking a room here, was very dissapointing for... More

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Long Beach, California
Contributor
18 reviews 18 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 23, 2014

We stayed at the Puma Hotel prior to our Inca trek. Like I mentioned in the title, we didn't have much of a choice with regards to our stay here and we were disappointed because we had to sleep in different twin beds since they only had a few doubles. Our room was dark, but we were able to take... More

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Southend-on-Sea, United Kingdom
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 11, 2014

this was a great chice for a stay in cusco before the lares trek. it is warm and friendly with great charm and atmosphere i would strongly recomend it the food was great and staff so helpful. close to centre and the amazing city of cusco with its lnca history... brilliant

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Yucaipa, CA
Top Contributor
60 reviews 60 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 5, 2014 via mobile

We stayed for one night due to an airline delay. Check in was slow, but part of that is the Peruvian visa requirements. The front desk staff spoke effective English, but not particularly welcoming. The room was clean. The beds were a bit soft. Plentiful hot water for showers. We had a road-facing room which was slightly noisy. The space... More

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Southwold, United Kingdom
Top Contributor
306 reviews 306 reviews
60 hotel reviews
278 helpful votes 278 helpful votes
4 of 5 stars Reviewed July 15, 2014

The rooms here were, clean comfortable, functional. The shower was excellent, very hot and powerful. The staff here were very friendly, helpful and provided an excellent service. Their laundry service was very good. More tha happy with our stay here. Only a short walk from Plazza Armass

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St. Petersburg, Florida
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 13, 2014

We spent two nights at this hotel, one before Machu Picchu, and one after. They stored our surplus clothing while we made the journey. The rooms we had were clean and comfortable. On the second night, we had a matrimonial room which we preferred to the double we had the first night. I requestd the matrimonial after our first stay,... More

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Amsterdam, The Netherlands
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 28, 2014

near to everything you need and safe good staf and clean rooms wifi is a bit bad but it whas okay morning breakfast is normal don't think its a 5 star buffet lol yes in cusco they horn the cars but you can ask for a back room

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Chicago
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 19, 2013

I think the staff may have been ill prepared for a large group. When we checked in late at night, our room had no towels and several others in our group had no running water. The rooms were clean however the bathroom had several areas of mold by the showers so I didn't feel comfortable taking a bath. Anytime we... More

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Additional Information about El Puma Hotel

Address: Av Garcilaso 806, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Puma Hotel 3*
Number of rooms: 46
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