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Casa Andina Private Collection Cusco

#30 of 157 Hotels in Cusco
Certificate of Excellence
Plazoleta de Limacpampa Chico 473, Cusco 84, Peru
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1 room 1 adult
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Casa Andina Private Collection Cusco
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1,446 Reviews from our TripAdvisor Community

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Port Saint Lucie, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful property, in a good location for walking to the main square. Comfy rooms. I have to give a special kudos to the restaurant staff. They were very attentive, remembering our names as we stayed several days. I have significant food allergies and they graciously kept my coconut milk in their refrigerator for me for my morning coffee and "milk"... More 

Helpful?
Thank LBE34982
Barcelona
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed three nights after our Sacred Valley and Machu Picchu trip. The hotel was very beautiful with its 16th century architecture and the courtyards were great to see every day. The staff was extremely accommodating and friendly and the service here is exceptional. Daniel at the front desk and Elizabeth at the bar and Lisabeth at the restaurant were... More 

Helpful?
Thank jenn4kids
Hayward, California
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I truly enjoyed my stay at the Casa Andina. I found the room to be spacious as I reserved a Suite on the top floor. The concierges were all so helpful and willing to help with anything despite the fact that my Spanglish leaves something to be desired. I found some of the front desk attendants a little less helpful.... More 

Helpful?
1 Thank JJVTheStoryteller
Alvaro J, Manager at Casa Andina Private Collection Cusco, responded to this review

We are very pleased to learn that you found our service provided up to your standards. We truly appreciate your kind words and the time you set aside to share your opinion regarding your stay at our Casa Andina Private Collection hotel. The feedback we receive from our guests helps us improve the quality of our service on a daily... More 

Seattle, Washington
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We were greeted by a very welcoming staff: Emerson, Paul & Yohan. We felt like we were special guests in their home. Immediately they served us Coca Tea to help us with the altitude adjustment. The rooms, although somewhat small, are very clean and efficient. The breakfast buffet was very complete and the dining area looked out over the plaza.... More 

Helpful?
Thank Karen S
Alvaro J, Manager at Casa Andina Private Collection Cusco, responded to this review

We are very pleased to learn that you found our service provided up to your standards. We truly appreciate your kind words and the time you set aside to share your opinion regarding your stay at our hotel. The feedback we receive from our guests helps us improve the quality of our service on a daily basis. We will share... More 

Melbourne, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel is located near the central square of Cusco in the original Inka city area. But that is the only plus point for this hotel. The rooms are either very stuffy or noisy. We stayed on the eastern side ground floor and the noise comes from the shops next to the room. Our friend stayed in the west side... More 

Helpful?
Thank Debasis B
Alvaro J, Manager at Casa Andina Private Collection Cusco, responded to this review

We are very pleased to learn that you found the location convinient for your stay. We truly appreciate your kind words and the time you set aside to share your opinion regarding your stay at our Casa Andina Private Collection hotel. We are very concerned with your comment regarding the noise from the shops outside the hotel and the air... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The service was great but the rooms were very small and the hotel was very loud. It was in a good location for walking to the various sights in Cusco. It's a made-over old mansion, which historically was interesting.

Review collected in partnership with this hotel

Helpful?
Thank LadyDi3
Alvaro J, Manager at Casa Andina Private Collection Cusco, responded to this review

We are very pleased to learn that you found the location and our service provided up to your standards. We truly appreciate your kind words and the time you set aside to share your opinion regarding your stay at our Casa Andina Private Collection hotel. The feedback we receive from our guests helps us improve the quality of our service... More 

New york
1 review
4 of 5 stars Reviewed 1 week ago

Staff was friendly and helpful. They helped us find good local restaurants. We stayed here two separate times and the second time they came upgraded us. The only negative thing: In the upgraded room, one of the bathrobes had a very disgusting stain/dirt in the back. If I was staying longer, I would have asked to change it, but since... More 

Review collected in partnership with this hotel

Helpful?
Thank aaisham2016
Alvaro J, Manager at Casa Andina Private Collection Cusco, responded to this review

We are very pleased to learn that you found the location, staff service provided up to your standards. We truly appreciate your kind words and the time you set aside to share your opinion regarding your stay at our Casa Andina Private Collection hotel. The feedback we receive from our guests helps us improve the quality of our service on... More 

Delaware
Level Contributor
113 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were told this was a 4/5 star hotel, maybe at one point in time it was, but in my opinion it is not today. Our room was clean, the bed was comfortable, but the room had a strange odor. The amenities were basic (soap/shampoo), nothing fancy. There was a charge to access WIFI in your room. The hotel was... More 

Helpful?
Thank Equinox03
Alvaro J, Manager at Casa Andina Private Collection Cusco, responded to this review

We are very pleased to learn that you found the location, facilities and restaurant service convinient for your stay. We truly appreciate your kind words and the time you set aside to share your opinion regarding your stay at our Casa Andina Private Collection hotel. The feedback we receive from our guests helps us improve the quality of our service... More 

Bad Voeslau, Austria
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel facilities are fine, comfortable rooms arranged motel-like around several small courtyards with fountains, pretty neat and cosy. Location in the historic center of Cusco extremely convenient, with lots of fine and casual restaurants nearby within walking distance. Staff is friendly, efficient and knowledgeable, well trained. Nice bar with open fireplace, wide choice of piscos and upmarket liquors. The only... More 

Helpful?
Thank Griffoen
Alvaro J, Manager at Casa Andina Private Collection Cusco, responded to this review

We are very pleased to learn that you found the location, facilities and staff service provided up to your standards. We truly appreciate your kind words and the time you set aside to share your opinion regarding your stay at our Casa Andina Private Collection hotel. The feedback we receive from our guests helps us improve the quality of our... More 

New York City, New York
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here two non-consecutive nights. On the second night upon check in, I noticed that a few check in papers for my group were duplicated. Some members of my group were paired with the wrong roommate. I had also asked the front desk if housekeeping had turned up a pair of glasses to the lost & found. It took... More 

Helpful?
Thank mkazama
Alvaro J, Manager at Casa Andina Private Collection Cusco, responded to this review

We are very pleased to learn that you found the facilities convinient for your stay. We truly appreciate the time you set aside to share your opinion regarding your stay at our Casa Andina Private Collection hotel. We are very concerned with your comment regarding the check in process, rest assured we will be sharing this with our team in... More 

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