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Casa Andina Classic Cusco Plaza Catedral

Santa Catalina Angosta149, Cusco 84, Peru
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Casa Andina Classic Cusco Plaza Catedral
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366 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
23 reviews
17 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Though the staff were friendly. The room was neat. However there was a horrible smell coming out of our bathroom. We dreaded opening the door to go to toilet. Refused even to go in there for a shower. Brought it up with reception. Rectified the problem but the smell was back in the morning. Was really off putting. Shame because... More 

Helpful?
Thank 112ange
Southampton, United Kingdom
Level Contributor
87 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 18, 2015

Very average hotel although the staff were friendly and helpful. We had to change rooms 3 times before finding one that could be described as reasonable because of noise from adjacent rooms.. Breakfast buffet was very simple.

Helpful?
Thank Chris B
Customer S, Owner at Casa Andina Classic Cusco Plaza Catedral, responded to this review

Dear guest, Thank you for taking the time to let us know about your experience in our hotel. We are truly sorry we did not meet your expectations on this ocassion. We will definitely be taking your comments into account regarding the noise. Our priority is to ensure our guest satisfaction. Kind regards, The Casa Andina team More 

bc
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 18, 2015

We stayed in Cusco for 5 night.....three in a Guest house at $25 US a night and the last two nites stayed at Casa Andina Classic Catedral at $99/night. The location of the two places are 3 blocks apart. We found Classic Cetedral noisy and needed to ask for a room change. The free wifi was useless unless you are... More 

Helpful?
Thank kokoBc
Customer S, Owner at Casa Andina Classic Cusco Plaza Catedral, responded to this review

Dear guest, Thank you very much for taking the time to share your review with us. We're glad to know your stay with us was pleasant. We hope to see you again soon. It will be a pleasure to welcome you back. Kind regards, The Casa Andina team More 

Arroyo Grande, California
1 review
5 of 5 stars Reviewed November 12, 2015

This hotel is located just steps from the Plaza. Being so centrally located makes this hotel perfect for those wanting to explore the city without having to worry about calling for a taxi every time. You step out the lobby door, turn right and the plaza is just a few strides away. The staff at this hotel is what makes... More 

Helpful?
Thank Running4David
Customer S, Owner at Casa Andina Classic Cusco Plaza Catedral, responded to this review

Dear guest, Thank you very much for taking the time to share your review. We truly appreciate learning about our guests' experience with us, it helps us improve our service. We are very glad to know our service and facilities were up to your standards and that we managed to provide you with a great experience. We hope to see... More 

Level Contributor
101 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 19, 2015

I had the joy of staying and several different Casa Andina hotels during my trip to Peru, and just like the rest this one was a very good experience. The location is spectacular just within walking distance of the cathedral and several key locations, the breakfast is good, and they were very helpful and offered to store our luggage while... More 

Helpful?
Thank jcamilo70
Customer S, Owner at Casa Andina Classic Cusco Plaza Catedral, responded to this review

Dear guest, Thank you so much for taking the time to share your experience with us, we truly appreciate our guests' feedback. We are truly glad to know that your stay with us was satisfactory and that your enjoyed our service an facilities. We appreciate your kind comments. We will be sharing your comments regarding the appearance of our hotel... More 

London, United Kingdom
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 17, 2015

Location is perfect, its near the Cathedral. The room is just bit small, but is ver confortable. Its new everything refurbished. The breakfast its ok, but every day same things. They should have a transfer for the airport,

Helpful?
Thank Jdesouza2014
Customer S, Owner at Casa Andina Classic Cusco Plaza Catedral, responded to this review

Dear guest, Thank you so much for taking the time to share you comments with us. We will be taking your comments regarding the breakfast and transportation into account. We always seek to ensure our guests' satisfaction and to attend to their needs. Kind regards, The Casa Andina team More 

Beverwijk, The Netherlands
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed August 7, 2015

Nice hotel, very big. We had a 3 person room. Good beds and a nice looking room. Shower was to weak but most hotels do not have a great shower. Breakfast is very good. More than enough choice. We went to Aquas Calientes and the hotel put our luggage in storage for the time we where away. Great service.

Helpful?
Thank stefspakman
Customer S, Owner at Casa Andina Classic Cusco Plaza Catedral, responded to this review

Dear guest, Thank you so much for taking the time to share your comments with us. We are very pleased to know that you found our facilities and service to your liking. Rest assured, we will be taking your comments regarding our showers into consideration. Our priority is to ensure our guests' satisfaction. We hope to have the joy of... More 

Emsworth, United Kingdom
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 3, 2015

A few steps from the Cathedral, this hotel is in a perfect location with lots of restaurants and sites of interest within easy walking distance. The hotel itself is unpretentious and wecoming - with a constant supply of maté de té, which helps with soroche (altitude sickness). Free basic wifi is offered with an option to upgrade to a better... More 

Helpful?
Thank John H
Customer S, Owner at Casa Andina Classic Cusco Plaza Catedral, responded to this review

Dear guest, Thank you very much for taking the time to share your comments regarding your stay at our hotel. We truly appreciate learning about our guests' impressions, for it helps us improve the quality of our service. We are very glad to know you found our location and facilities according to your expectations. It was a pleasure to have... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 27, 2015 via mobile

This hotel is located a few feet away from the square. Lots to see and do and a great base to adjust to the altitude before attempting Machu Picchu. The room was large enough for two, however, the floor boards creek, the curtains are not thick enough to block the sun in the morning and the shower seems to switch... More 

Helpful?
Thank Melissa N
Customer S, Owner at Casa Andina Classic Cusco Plaza Catedral, responded to this review

Dear guest, Thank you so much for taking the time to share your experience in our hotel. We truly appreciate learning about our guests' impressions, for they help us improve the quality of our serivce. We are truly sorry to hear you were not able to get a good night rest during your time with us. Rest assured, we will... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 30, 2015 via mobile

Stayed for one night during our return from Machupichu. Staff is friendly and helpful They responded graciously to our questions about restaurants in the area. It is not a luxurious hotel but it is good for the purposed and is well located closed to the central square in Cusco

Helpful?
Thank Gus C
Customer S, Owner at Casa Andina Classic Cusco Plaza Catedral, responded to this review

Dear guest, Thank you very much for your comments regarding your stay at Casa Andina. We are very glad to know that our staff was able to provide you with a great service and that you found our location convenient for your stay. We hope to have the joy of welcoming you back anytime soon. Cordially, The Casa Andina team More 

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