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Casa Andina Classic - Cusco Catedral

Santa Catalina Angosta149, Cusco 84, Peru
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1 room 1 guest
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Casa Andina Classic - Cusco Catedral
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338 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beverwijk, The Netherlands
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, very big. We had a 3 person room. Good beds and a nice looking room. Shower was to weak but most hotels do not have a great shower. Breakfast is very good. More than enough choice. We went to Aquas Calientes and the hotel put our luggage in storage for the time we where away. Great service.

Was this review helpful? Yes
Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you so much for taking the time to share your comments with us. We are very pleased to know that you found our facilities and service to your liking. Rest assured, we will be taking your comments regarding our showers into consideration. Our priority is to ensure our guests' satisfaction. We hope to have the joy of... More 

Emsworth, United Kingdom
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A few steps from the Cathedral, this hotel is in a perfect location with lots of restaurants and sites of interest within easy walking distance. The hotel itself is unpretentious and wecoming - with a constant supply of maté de té, which helps with soroche (altitude sickness). Free basic wifi is offered with an option to upgrade to a better... More 

Was this review helpful? Yes
Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you very much for taking the time to share your comments regarding your stay at our hotel. We truly appreciate learning about our guests' impressions, for it helps us improve the quality of our service. We are very glad to know you found our location and facilities according to your expectations. It was a pleasure to have... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This hotel is located a few feet away from the square. Lots to see and do and a great base to adjust to the altitude before attempting Machu Picchu. The room was large enough for two, however, the floor boards creek, the curtains are not thick enough to block the sun in the morning and the shower seems to switch... More 

Was this review helpful? Yes
Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you so much for taking the time to share your experience in our hotel. We truly appreciate learning about our guests' impressions, for they help us improve the quality of our serivce. We are truly sorry to hear you were not able to get a good night rest during your time with us. Rest assured, we will... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 30, 2015

Stayed for one night during our return from Machupichu. Staff is friendly and helpful They responded graciously to our questions about restaurants in the area. It is not a luxurious hotel but it is good for the purposed and is well located closed to the central square in Cusco

Was this review helpful? Yes
Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you very much for your comments regarding your stay at Casa Andina. We are very glad to know that our staff was able to provide you with a great service and that you found our location convenient for your stay. We hope to have the joy of welcoming you back anytime soon. Cordially, The Casa Andina team More 

Dousman, Wisconsin
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 30, 2015

This place was a great location that was centrally located to everywhere you would want to go by foot. The rooms were nothing special, on par with a cheaper Best Western in America. Staff was terrible. They could not give any good recommendations or answer many questions. They lock the front doors at night and staff is supposed to let... More 

Was this review helpful? Yes
Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you so much for taking the time to share your comments regarding your stay at our hotel. We truly appreciate learning about our guests’ experiences as they help us improve the quality of our service. We are very sorry to know about the inconveniences presented during your stay. Please, know that this is not the kind of... More 

Lima
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 21, 2015

I usually stay in Casa Andina Hotels (where available), this is the first time I stay at Casa Andina in Cusco (Catedral venue). I was, I guess spoiled, with the excellent level of attention and detail in this national hotel chain, until now. No gracious welcome, no help with bags, people too busy filling out business forms, no eye contact.... More 

Was this review helpful? Yes
Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you for taking the time to share your opinion with us. We truly appreciate learning about our guest’s impressions as they help us to note those matters that might require more attention from our part. We regret to know that we weren’t able to meet your expectations this time, unlike we did during your previews stays. We... More 

Guildford, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 18, 2015 via mobile

Great location, a minutes walk to the Plaza de Armas. Staff polite and friendly. Rooms were clean warm. Bathroom basic, with basic shower over bath, in which the water can should. Beds very comfortable and clean. The room had a traditional feel to it. Please do not get room (227), as it is next to the designated smoking area and... More 

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Toronto, Canada
Level Contributor
92 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed March 24, 2015

We had told our tour operator, Imagine Latin America, we liked to stay in funky boutique hotels ideally located in the old part of town and this hotel was certainly in a great location, just steps away from the main square. In common with many hotels in Cuzco, the original building had been repurposed. The carpet in the corridor was... More 

Was this review helpful? Yes
Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you for the time you took to provide us with your feedback. We are truly sorry to know about the inconveniences you mentioned and for not getting to met your expectations about our hotel and facilities. Rest assured that we have taken into consideration your review and our hotel manager will make sure to take the necessary... More 

Cincinnati, Ohio
Level Contributor
123 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed March 17, 2015

I recently stayed at the Casa Andina Catedral for a few nights before and after my Macchu Picchu visit. I selected this hotel since I have stayed in many Casa Andina hotels on previous visits to Peru and have always found the service to be excellent. I chose this hotel of the Casa Andina collect because of its location -... More 

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Bronshoej, Denmark
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed March 5, 2015

This completely worn out hotel is the worst experience I have ever had in a hotel in any country. We stayed in a double room which was OK for a low category hotel - 2 star it schould be not 3 stars. However the floor in our room but also all floors in the corridor were so old and worn... More 

Was this review helpful? Yes
Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you very much for sharing your comments regarding your stay at our hotel. We deeply apologize if your rest was disturbed by the noise from the street and from other guests. As you mentioned, at Casa Andina we manage three different brands: Classic, Select and Private Collection. The first ones are compared to three star hotels, giving... More 

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