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Casa Andina Classic - Cusco Catedral

Santa Catalina Angosta149, Cusco 84, Peru
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Casa Andina Classic - Cusco Catedral
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Ranked #72 of 150 Hotels in Cusco
A recent review
3 of 5 stars reviewed 3 days ago
Melissa N
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334 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
1 review
3 of 5 stars Reviewed 3 days ago NEW

This hotel is located a few feet away from the square. Lots to see and do and a great base to adjust to the altitude before attempting Machu Picchu. The room was large enough for two, however, the floor boards creek, the curtains are not thick enough to block the sun in the morning and the shower seems to switch... More 

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4 of 5 stars Reviewed 4 weeks ago

Stayed for one night during our return from Machupichu. Staff is friendly and helpful They responded graciously to our questions about restaurants in the area. It is not a luxurious hotel but it is good for the purposed and is well located closed to the central square in Cusco

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Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you very much for your comments regarding your stay at Casa Andina. We are very glad to know that our staff was able to provide you with a great service and that you found our location convenient for your stay. We hope to have the joy of welcoming you back anytime soon. Cordially, The Casa Andina team More 

Dousman, Wisconsin
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 30, 2015

This place was a great location that was centrally located to everywhere you would want to go by foot. The rooms were nothing special, on par with a cheaper Best Western in America. Staff was terrible. They could not give any good recommendations or answer many questions. They lock the front doors at night and staff is supposed to let... More 

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Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you so much for taking the time to share your comments regarding your stay at our hotel. We truly appreciate learning about our guests’ experiences as they help us improve the quality of our service. We are very sorry to know about the inconveniences presented during your stay. Please, know that this is not the kind of... More 

Lima
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 21, 2015

I usually stay in Casa Andina Hotels (where available), this is the first time I stay at Casa Andina in Cusco (Catedral venue). I was, I guess spoiled, with the excellent level of attention and detail in this national hotel chain, until now. No gracious welcome, no help with bags, people too busy filling out business forms, no eye contact.... More 

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Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you for taking the time to share your opinion with us. We truly appreciate learning about our guest’s impressions as they help us to note those matters that might require more attention from our part. We regret to know that we weren’t able to meet your expectations this time, unlike we did during your previews stays. We... More 

Guildford, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 18, 2015 via mobile

Great location, a minutes walk to the Plaza de Armas. Staff polite and friendly. Rooms were clean warm. Bathroom basic, with basic shower over bath, in which the water can should. Beds very comfortable and clean. The room had a traditional feel to it. Please do not get room (227), as it is next to the designated smoking area and... More 

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Toronto, Canada
Level Contributor
92 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed March 24, 2015

We had told our tour operator, Imagine Latin America, we liked to stay in funky boutique hotels ideally located in the old part of town and this hotel was certainly in a great location, just steps away from the main square. In common with many hotels in Cuzco, the original building had been repurposed. The carpet in the corridor was... More 

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Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you for the time you took to provide us with your feedback. We are truly sorry to know about the inconveniences you mentioned and for not getting to met your expectations about our hotel and facilities. Rest assured that we have taken into consideration your review and our hotel manager will make sure to take the necessary... More 

Cincinnati, Ohio
Level Contributor
119 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed March 17, 2015

I recently stayed at the Casa Andina Catedral for a few nights before and after my Macchu Picchu visit. I selected this hotel since I have stayed in many Casa Andina hotels on previous visits to Peru and have always found the service to be excellent. I chose this hotel of the Casa Andina collect because of its location -... More 

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Bronshoej, Denmark
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed March 5, 2015

This completely worn out hotel is the worst experience I have ever had in a hotel in any country. We stayed in a double room which was OK for a low category hotel - 2 star it schould be not 3 stars. However the floor in our room but also all floors in the corridor were so old and worn... More 

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Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, Thank you very much for sharing your comments regarding your stay at our hotel. We deeply apologize if your rest was disturbed by the noise from the street and from other guests. As you mentioned, at Casa Andina we manage three different brands: Classic, Select and Private Collection. The first ones are compared to three star hotels, giving... More 

Tasmania
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 16, 2015

Similar to other reviewers, I stayed here 2 nights prior to Macchu Picchu and 2 nights afterwards. I had a basic room 224 on the first occasion and a larger room (3 beds) 309 on the second occasion. Check in and check out were brilliant and the staff were extremely helpful. The coca tea did help me with altitude sickness... More 

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Kansas City, Missouri
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 27, 2015

We stayed here two nights. I should begin by saying that the service is great and the beds are comfortable. And the location is great - just off the main square.Night one, we were in an interior room with no window to the outside. There was a window to the hallway, but we were not comfortable leaving it open. Hard... More 

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Customer S, Owner at Casa Andina Classic - Cusco Catedral, responded to this review

Dear guest, We want to thank you for the time you set aside to provide us with your feedback. We are glad that you felt very satisfied with the service provided. It is very important for us to continuously encourage our team members to give the quality service that characterizes us. However, we apologize about the problem with the first... More 

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