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Casa Andina Classic - Cusco Koricancha

Calle San Augustin 371, Cusco 84, Peru
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Casa Andina Classic - Cusco Koricancha
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Ranked #78 of 147 Hotels in Cusco
A recent review
4 of 5 stars reviewed 3 weeks ago
Hank F Cookeville, Tennessee
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390 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cookeville, Tennessee
Top Contributor
157 reviews 157 reviews
33 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here twice and found the hotel well appointed, the staff friendly and helpful and everything was very clean! The neighborhood is very safe and quite near the major sights of Cusco. The rooms are a bit small, as reflected in the price savings, but the hotel is ideal for a base when visiting Cusco!

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Avon, Colorado
Contributor
16 reviews 16 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is a 3 star and that is as much as you'll get. The location is great, the service is good, Gabriela and Umber were really pleasant, the overall cleanliness of the hotel is outstanding and the breakfast was pretty good too. I would have given this review 4 stars if only on our last day we wouldn't have... More 

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Customer S, Manager at Casa Andina Classic - Cusco Koricancha, responded to this review

Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again... More 

Perth, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 22, 2015 via mobile

This is a good middle-of-the-road hotel near the centre of the Cusco city, and in walking distance of all major tourist areas in the town. The older rooms are clean and spacious and the staff are very, very friendly and happy to help. Breakfast is okay but nothing special. The location is the hotel's main attraction.

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London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2015

Perfect for what we wanted - friendly staff, just 5mins from the main square, good breakfast, good rooms, very clean and lovely staff. Would definitely recommend this hotel. Thanks for their kindness and hospitality.

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

Well positioned hotel with more than adequate service for the tourist who spends their time exploring. Staff very helpful when asked to assist with transport and advice on how to get to the different attractions etc. This was our base before & after the Inca trail and was comfortable, clean and quiet - just what was needed!

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Glendale, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2014

I had a great time staying here. It was not a modern hotel but it was clean, cute, and in a very good location. I was there end of June and my room was a little cold, but they had provided an extra room heater that had helped.

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Tempe, Arizona
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 7, 2014

This hotel was booked as part of a tour and while it was clean and centrally located, the lack of outside windows or air in the rooms was a little strange. Any windows in the rooms opened to the central lobby of the hotel (all tiled) so you'd be woken up at 4am when they set up breakfast. Overall, the... More 

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Customer S, Owner at Casa Andina Classic - Cusco Koricancha, responded to this review

Dear guest, Thank you for the time you took to provide us with your feedback. We are sorry to know that we could not get to meet your expectations during your stay with us, however, we sincerely appreciate the opportunity you give us to know about your impressions in order to took the actions that will help us to improve.... More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

This hotel was clean, professional, and located in a great part of Cusco. The staff were friendly with me. I have limited Spanish-speaking skills, but we were able to communicate to each other well. The location was perfect for me to venture out on foot and see much of Cusco's sights. There was a bit of street noise and rumbling,... More 

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Oregon City, Oregon, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2014

hotel was cute, clean, and professional. However, the staff I was not pleased with. They do not communicate with you fulling on how much something will cost, like making a local phone call, then tell you the full price is more and do not even apologize for the miss communication. I was told 3 different answers for the same question:... More 

Was this review helpful? Yes 1
CasaAndina_CS, Owner at Casa Andina Classic - Cusco Koricancha, responded to this review

Dear guest, We appreciate that you shared your impressions regarding your stay at our Classic Cusco Koricancha hotel. Please, accept our sincere apologies for the bad impression you took from our service and hospitality. This certainly does not reflect the quality service that we want to transmit all our guests. Our hotel manager is aware of your review and she... More 

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2014

We got the tip from our travel agency to stay in the hotel. We enjoyed the service, the room and the location. Near to very good restaurants and the town center, it is a very good choice for couples and families. I was really surprised with all the facilities.

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