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Tierra Viva Cusco Centro

Travelers' Choice award winner
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Calle Cruz Verde 290, Cusco, Peru
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10% off room rate
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Best prices for: 1 room 1 guest
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Tierra Viva Cusco Centro
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343 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Trivandrum
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Thank you to the staff at Tierra Viva. We really enjoyed staying at this hotel which is a 10 min walk to the central Plaza and surrounded by lots of shops, supermarkets and laundry services. The team have been really helpful and without any fuss, we were able to extended our stay at the hotel and remain in the same... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Centro, responded to this review

Dear Peter R, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Centro. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I highly recommend this hotel. I visited 5/20/2015 for two nights and a third night after our 3 day trek to Machu Picchu. The staff was friendly, helpful, spoke great english and was able to give us great lunch/dinner recommendations. They let us leave our bags at the hotel during our 3 day trek without any issues. The wifi worked... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Centro, responded to this review

Dear Alyssa B, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Centro. Comments like yours are very motivating and encourage us to continue our mission to help our guests to enjoy the destination they visit. We hope to have you again at Tierra Viva very soon!... More 

Delhi, New York
Level Contributor
80 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The property is a nice hotel in a vey central location with the main square being just 2 blocks away. The rooms are good size and the staff is very friendly and ever helpful ! There is no lift in the hotel and sometimes you have to carry your own bags , so not too heavy bags !! we were... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Centro, responded to this review

Dear Tigers1234, We would like to thank you for taking time to share your experience at Tierra Viva Cusco Centro with other travelers. We really value the feedback from our guests because it helps us improve our service every day and please accept our apologies because we have not been able to assign room near each other. Hope to welcome... More 

Seattle, Washington
2 reviews
5 of 5 stars Reviewed 1 week ago

Our stay at Tierra Viva was like staying with family. Rodrigo and the rest of the staff treated us as if we were their only guests. They helped us with everything from arranging laundry service to securing us a guide and transportation for a day trip out of town. Their reccomendations for restaurants and places to see in Cuzco were... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Centro, responded to this review

Dear Brian R, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Centro. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city... More 

Fremantle, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister and I used Cusco as our base when travelling to Machu Picchu and Lake Titicaca (cue facile joke here). We booked our first night here then decided to return twice as it was so welcoming and out rooms got better and better on each return! Rodrigo and other staff were just lovely with a beautiful welcoming smile and... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Centro, responded to this review

Dear HeleneEM, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Centro. Comments like yours are very motivating and encourage us to continue our mission to help our guests to enjoy the destination they visit. We hope to have you again at Tierra Viva very soon! Kind... More 

Turku
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On our visit in Peru, we stayed at three different Terra Viva hotels. I can recommend all of them! In each case the rooms were clean and comfortable, and the service was very good. Nevertheless, I found this hotel to be the better than the other two, as this had slightly better service and better breakfast - others did not... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Centro, responded to this review

Dear Advisor10, We would like to thank you for taking time to share your experience at Tierra Viva Cusco Centro with other travelers and for praising our hotel chain. We really value the feedback from our guests because it helps us improve our service every day. We are committed to ensuring that every stay at Tierra Viva Hotels is as... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent some days at this hotel before and after our Machu Picchu trip. The staff, including Rodrigo, Lucy, Jimmy, Harold and the rest, are amazing. My husband suffered from altitude sickness and they bent over backwards to help us. The breakfast was great, the rooms were comfortable and the WIFI was dependable. Thank you Tierra Viva Cusco Centro and... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Centro, responded to this review

Dear Marta S, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Centro. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city... More 

Adelaide, Australia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had the most delightful time at this hotel. Our trip started when we missed a flight due to fog and couldn't get another flight for 12hrs - which meant we missed the first night of our stay. We emailed the hotel immediately and without asking Lucy cancelled our first night for us. The hotel is gorgeous and cosy and... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Centro, responded to this review

Dear J G, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Centro. Comments like yours are very motivating and encourage us to continue our mission to help our guests to enjoy the destination they visit. We hope to have you again at Tierra Viva very soon!... More 

Toronto
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel twice - for 4 nights prior to our hike of the Inca Trail and 1 night afterward. The hotel is clean and well located, and staff are very friendly and helpful. I would definitely stay again. The breakfast that is included in the price of the room is quite good. There are only two things... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Centro, responded to this review

Dear leperdusier, We would like to thank you for sharing your experience at Tierra Viva Cusco Centro. We are sorry that you experienced noise issues that did not allowed you to enjoy your experience and the wifii provided has not fully met your expectations. We truly hope that you continue to be our guest at Tierra Viva Hotels if you... More 

Fallon, Nevada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel before and after our Inca trail trek. This hotel is so charming, clean and the staff is super friendly and helpful. great location just a short walk to the main Plaza. Free continental breakfast, airport pick-up, luggage storage and coffee or tea all day. Plenty of hot water and good pressure in the showers. Would... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Centro, responded to this review

Dear nichole w, Thank you so much for your wonderful comment about our Tierra Viva Cusco Centro and for praising our hotel! We hope to welcome as our guest again soon in Lima, Cusco, Machu Picchu, Arequipa or Puno! Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

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