We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 145 Cusco hotels

San Agustin Plaza

3.0 of 5 Hotel   |   Av El Sol 594, Cusco, Peru
Hotel amenities
San Agustin Plaza
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added San Agustin Plaza to your Saves list
Ranked #55 of 145 Hotels in Cusco
A recent review
4 of 5 stars reviewed 2 weeks ago
carreradriver Laguna Beach, CA
Write a Review

37 reviews from our community

Traveler rating
    13
    14
    7
    3
    0
See reviews for
9
14
4
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (37)
  • Mar-May only
    (2)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (3)
All months
Laguna Beach, CA
Top Contributor
62 reviews 62 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was recommended by a travel agent. Considering that it's a three star hotel, I was very pleased. The staff was very friendly, the manager was quite accommodating, and the breakfast was good. (A quick note - arrive early for breakfast - don't wait until the last minute, the food will not be hot). I also had a bit... More

Was this review helpful? Yes
SanAgustinHoteles, Administradora at San Agustin Plaza, responded to this review

Dear guest, Thank you very much for your comment on our TripAdvisor profile. We are very happy that you found our hotel a pleasant one and that you found the staff friendly and accommodating. We are sorry that you experienced the inconvenience you mentioned. At the same time, we are very grateful that you let us know your impressions. Be... More

Glendale, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great choice! We were welcomed with Coca Mate tea to help us with the altitude sickness. The hotel is nice, clean, modern, great breakfast included, good location,and it offers free wifi. Staff is very friendly and helpful.

Was this review helpful? Yes
SanAgustinHoteles, administradora at San Agustin Plaza, responded to this review

Dear guest, Thank you very much for the excellent comment you wrote on our TripAdvisor profile. It is fantastic that you liked so much the hotel and the staff. It is also fantastic that you found it a great choice. Really hope you can come back in the future. It would be a pleasure to welcome you again! Best regards,... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from a trip to Machu Picchu. This hotel went above and beyond to help coordinate the pickup and drop-off, meals, rooms and a tour. The rooms were comfortable and quite and satisfactory all around. They were not a marriott or 4-5 star, but when in cusco, one is typically just sleeping there anyway. It is close to the... More

Was this review helpful? Yes
SanAgustinHoteles, administradora at San Agustin Plaza, responded to this review

Dear guest, Thank you very much for your excellent comment and for taking the time to write it. We are very happy that you liked the location and the hotel facilities. We are also happy that you enjoyed the buffet breakfast we provide our guests with and the kindness of the staff here. Thank you for recommending us. Hope you... More

Bel Air, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 18, 2014

We arrived from Lima to Cusco they provided us the Coca tea which they always have available in the bar lobby. The lobby is nice and big and the location is good, close to the center of town. There are a few they were paiting and we had to wait for another one. The room space wise is good. The... More

Was this review helpful? Yes
SanAgustinHoteles, administradora at San Agustin Plaza, responded to this review

Dear guest, Thank you for taking the time to write a comment on our TripAdvisor profile. On one hand, it is fantastic to hear that you liked the location and the hotel rooms and lobby. On the other hand, we are really concerned with the experience you described. We are committed to providing our guests with not only the best... More

Santiago, Chile
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 11, 2014

We arrived on October 1st and stayed 2 nights, then travelled to Aguas Calientes for 1 night and returned to this hotel for another 2 nights. We had a room on the 2nd floor for the first visit and then asked and received a room on the fourth floor for the second stay. Both rooms were fine, the one on... More

Was this review helpful? Yes
London, United Kingdom
Top Contributor
173 reviews 173 reviews
64 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed October 7, 2014

We first had a room just above the restaurant, overlooking the street. It was noisy because of the traffic and the breakfast noise waking us up at 6am. Also, there was no wifi in the room - just in the corridor. We asked to be moved and they gave us a room at the back, overlooking the kids' basketball court.... More

Was this review helpful? Yes
ojai
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 20, 2014

Room was absolutely freezing and with heater plugged in, power kept going off. Front desk service is terrible. Good breakfast, good location. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Was this review helpful? Yes 1
El Paso, Texas
1 review
2 of 5 stars Reviewed August 6, 2014

I stayed at this hotel as part of a scout group from July 8 through July 19. The rooms were clean and comfortable and the buffet breakfast was quite nice. However, we noticed small items begin missing from our rooms. Things that you would not notice immediately, first trek poles and then a small camera, and finally items of clothing.... More

Was this review helpful? Yes
SanAgustinHoteles, aedministradora at San Agustin Plaza, responded to this review
Google Translation

En primer lugar agradecemos el habernos elegido como lugar de descanso en su circuito de viaje, el cual estamos convencidos... More

Los Angeles, California
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 3, 2014 via mobile

The hotel itself is lovely. Clean, modern rooms, good location. The restaurant is decent but the service is very slow. The staff is friendly if not very helpful. The biggest problem however, is that the rooms are not secure. My wife's point and shoot camera was stolen from our room. The security camera showed only the cleaning staff entering the... More

Was this review helpful? Yes 3
SanAgustinHoteles, administradora at San Agustin Plaza, responded to this review
Google Translation

Estimados señores, lamentamos profundamente lo sucedido. No dudamos que vuestra cámara fotográfica se haya extraviado, sin embargo tenemos la plena... More

New Jersey
Top Contributor
225 reviews 225 reviews
70 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed July 21, 2014

Good basic lodging in Cusco. About 1/2 mile from the main square. This walk is uphill, and therefore not the easiest despite the short distance if you are struggling with the altitude. Very near the nice Qorikancha museum. Our room was large but a bit stark. The hotel is modern but gives the impression of having been built on a... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to San Agustin Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about San Agustin Plaza

Address: Av El Sol 594, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — San Agustin Plaza 3*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Venere, Orbitz, TripOnline SA, Odigeo, Despegar.com and Tingo so you can book your San Agustin Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
San Agustin Plaza Cusco

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay