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All 145 Cusco hotels

San Agustin Plaza

3.0 of 5 Hotel   |   Av El Sol 594, Cusco, Peru
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San Agustin Plaza
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Ranked #57 of 145 Hotels in Cusco
A recent review
4 of 5 stars Reviewed December 2, 2014
Flavyus Mexico City, Mexico
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43 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is very noisy. Rooms poorly soundproofed. The staff do not speak English. The wifi is free, but it work partially. Breakfast is correct. There will always be someone to carry your suitcase. You will not spend a good night. You will not find sleep because the hotel is too noisy.

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Mexico City, Mexico
2 reviews
4 of 5 stars Reviewed December 2, 2014

It's just a few blocks away from the city historical centre, has a great service. the rooms offer a very comfortable sleep, and the restaurant is good but not that great cooking and the options available (the breakfast is specially short at options)

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SanAgustinHoteles, Administradora at San Agustin Plaza, responded to this review

Dear guest, Thank you very much for your comment. We are happy that you enjoyed the location and the service here at San Agustín Plaza Hotel. We really appreciate that you let us know your impression regarding the breakfast; it helps us to improve and work harder to provide the best service ever. Best regards, San Agustín Plaza Hotel More 

Senior Contributor
27 reviews 27 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 29, 2014 via mobile

We have spent three nights there and had a great stay. The hotel is very well located, rooms are nice, breakfast is perfect and the staff very friendly. I would definitely recommend this place to my friends.

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SanAgustinHoteles, Administradora at San Agustin Plaza, responded to this review

Dear guest, Thank you very much for your excellent comment. It is fantastic that you liked the location, the rooms, the breakfast and the staff of the hotel. It would be really a pleasure to welcome you again or to welcome some of your friends here. Thank you for recommending us! Best regards, San Agustín Plaza Hotel More 

Laguna Beach, CA
Top Contributor
76 reviews 76 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 10, 2014

This hotel was recommended by a travel agent. Considering that it's a three star hotel, I was very pleased. The staff was very friendly, the manager was quite accommodating, and the breakfast was good. (A quick note - arrive early for breakfast - don't wait until the last minute, the food will not be hot). I also had a bit... More 

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SanAgustinHoteles, Administradora at San Agustin Plaza, responded to this review

Dear guest, Thank you very much for your comment on our TripAdvisor profile. We are very happy that you found our hotel a pleasant one and that you found the staff friendly and accommodating. We are sorry that you experienced the inconvenience you mentioned. At the same time, we are very grateful that you let us know your impressions. Be... More 

Glendale, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

Great choice! We were welcomed with Coca Mate tea to help us with the altitude sickness. The hotel is nice, clean, modern, great breakfast included, good location,and it offers free wifi. Staff is very friendly and helpful.

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SanAgustinHoteles, administradora at San Agustin Plaza, responded to this review

Dear guest, Thank you very much for the excellent comment you wrote on our TripAdvisor profile. It is fantastic that you liked so much the hotel and the staff. It is also fantastic that you found it a great choice. Really hope you can come back in the future. It would be a pleasure to welcome you again! Best regards,... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 27, 2014

Just returned from a trip to Machu Picchu. This hotel went above and beyond to help coordinate the pickup and drop-off, meals, rooms and a tour. The rooms were comfortable and quite and satisfactory all around. They were not a marriott or 4-5 star, but when in cusco, one is typically just sleeping there anyway. It is close to the... More 

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SanAgustinHoteles, administradora at San Agustin Plaza, responded to this review

Dear guest, Thank you very much for your excellent comment and for taking the time to write it. We are very happy that you liked the location and the hotel facilities. We are also happy that you enjoyed the buffet breakfast we provide our guests with and the kindness of the staff here. Thank you for recommending us. Hope you... More 

Bel Air, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2014

We arrived from Lima to Cusco they provided us the Coca tea which they always have available in the bar lobby. The lobby is nice and big and the location is good, close to the center of town. There are a few they were paiting and we had to wait for another one. The room space wise is good. The... More 

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SanAgustinHoteles, administradora at San Agustin Plaza, responded to this review

Dear guest, Thank you for taking the time to write a comment on our TripAdvisor profile. On one hand, it is fantastic to hear that you liked the location and the hotel rooms and lobby. On the other hand, we are really concerned with the experience you described. We are committed to providing our guests with not only the best... More 

Santiago, Chile
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 11, 2014

We arrived on October 1st and stayed 2 nights, then travelled to Aguas Calientes for 1 night and returned to this hotel for another 2 nights. We had a room on the 2nd floor for the first visit and then asked and received a room on the fourth floor for the second stay. Both rooms were fine, the one on... More 

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London, United Kingdom
Top Contributor
175 reviews 175 reviews
65 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed October 7, 2014

We first had a room just above the restaurant, overlooking the street. It was noisy because of the traffic and the breakfast noise waking us up at 6am. Also, there was no wifi in the room - just in the corridor. We asked to be moved and they gave us a room at the back, overlooking the kids' basketball court.... More 

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ojai
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 20, 2014

Room was absolutely freezing and with heater plugged in, power kept going off. Front desk service is terrible. Good breakfast, good location. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Was this review helpful? Yes 1
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Additional Information about San Agustin Plaza

Address: Av El Sol 594, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — San Agustin Plaza 3*
Number of rooms: 77
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Also Known As:
San Agustin Plaza Cusco
Hotel Style:
#33 Romantic Hotel in Cusco

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