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El Balcon Cusco Hostel

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Tambo de Montero 222, Cusco 5184, Peru
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El Balcon Cusco Hostel
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El Balcon Cusco Hostel
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120 reviews from our community

Traveler rating
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    10
    5
    1
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17
54
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Top Contributor
70 reviews 70 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed her for a few nights several years ago. The hotel was clean, comfortable and relaxing. The staff was wonderful. This hotel was recommended by a friend and I had read about it on TA before hand. I was glad I stayed here. I would recommend this hotel.

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Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great hotel at a great price AND when I had a problem with Cuzco's cold and caught a fever and couldn't go out, the manager, Julia, personally opened up the kitchen in the evening and made be up a terrific "breakfast for dinner" that hit the spot. Thou I was room-bound for a day I enjoyed a great view of... More 

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Julia S, Manager at El Balcon Cusco Hostel, responded to this review

Thank you so much for your review! It was wonderful to meet you and your family in Cusco. I am sorry you were sick during you time with us, but it was my pleasure to do all I could to make you more comfortable. We hope to see you again soon! Best Regards, Balcon Cusco More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely rooms and gardens, amazing views. As others have mentioned, the hot water service was a bit of an issue (scalding to freezing), but we got used to it and it's a REALLY old, beautiful place, so you do tend to let it go as part of the charm! Wifi signal was better in some rooms than others (we were... More 

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Julia S, Gerente at El Balcon Cusco Hostel, responded to this review

Thank you very much for your review! We are so happy you enjoyed your time at our authentic location and apologize for any issues you experienced with the hot water, as this is something we are actively working to improve. We hope to see you again! Best Wishes, Balcon Cusco More 

Wellington, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Our family group of 9 stayed at El Balcon Hotel in Cusco for 5 nights in March 2015. We chose the hotel on the recommendation of our son and partner, who had stayed there on two previous occasions. The hotel is excellent value for money, and a memorable experience to stay in the charming old building with its magnificent views... More 

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Julia S, Gerente at El Balcon Cusco Hostel, responded to this review

We truly appreciate your wonderful review of El Balcon and are pleased we were able to get your wallet and passport to you before your flight! We greatly enjoyed hosting you and your family during your time in Cusco and hope to see you again soon! Saludos, Balcon Cusco More 

Califon, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

El Balcon Cusco provided a friendly and relaxed stay. All staff were attentive and friendly. Room was clean with new sheets and towels, comfortable bed. Breakfast featured great fresh fruit and made to order eggs, pancakes, etc. Thank you El Balcon for a wonderful stay! PKSUS

Was this review helpful? Yes 1
Julia S, Manager at El Balcon Cusco Hostel, responded to this review

Thank you so much for your review! We are thrilled to hear about your positive experience at El Balcón Cusco and hope to see you again soon! More 

Amherst, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

El Balcon is a lovely hotel just a few blocks from the central plaza. The location is very convenient, although it does require a bit of an uphill trek to get there from the plaza. This can be challenging when getting used to the altitude, but we never found it to be a big problem as long as we took... More 

Review collected in partnership with this hotel

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Julia S, Manager at El Balcon Cusco Hostel, responded to this review

Hi jnydon, Many thanks for your review of El Balcón! We are grateful to see your positive feedback and so happy that you enjoyed your time with us. Currently we are working towards improving our water heating system to avoid the extreme temperatures you mentioned. All the best in your future travels, and we hope to host you on your... More 

Califon
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here during our visit to Cusco after hiking Machu Picchu. Everything was perfect. Staff, rooms, location and breakfast were wonderful. Plenty of hot water for showers, water bottles in the room and the ability to refill water as needed near the reception for only 1 Sole/liter. Everything we wanted to do in town was within walking distance. The... More 

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Julia S, Manager at El Balcon Cusco Hostel, responded to this review

Hi keepsmilingjs, Thank you so much for your review of El Balcón Cusco. We greatly appreciate you taking the time to share your positive experience with other travelers and are so happy to hear that you thoroughly enjoyed your time with us. Moving forward, we are going to keep our gated garage area open for taxi pick up and drop... More 

Lima, Peru
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

Over the years, I have stayed many wonderful places in Cusco, but, I really must say that El Balcon is my favorite. There are many things about this hotel that make it special. It is unique and beautiful. You will know you are in Cusco. The hotel is antique and has been redone, but, not too much. It retains it... More 

Was this review helpful? Yes 1
Julia S, Manager at El Balcon Cusco Hostel, responded to this review

Thank you so much for your review! It was a pleasure to have you stay with us, and we greatly appreciate your kind words on our hospitality. Looking forward to your next visit! Warm Regards, Balcon Cusco More 

Washington, District of Columbia, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

We stayed in El Balcon for a week in February and our experience was perfect!! The staff was fantastic and super friendly and they help us a lot while my husband was sick with altitude sickness...Bottle of water every morning in our room and they would do our beds too. Breakfast is included and it was delicious...eggs, bread, ham, cheese,... More 

Was this review helpful? Yes 1
Bethesda, Maryland
Top Contributor
88 reviews 88 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 26, 2015

As a hostel I loved this place, such friendly accommodating staff, great breakfast in the morning, beautiful view of the Cusco from the second floor balcony/walkway. They offer coca tea when you arrive as altitude sickness is a very real thing and it's available all day/night in their dining room along with an assortment of other teas. The only con... More 

Was this review helpful? Yes 1
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