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El Balcon

Certificate of Excellence
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Tambo de Montero 222, Cusco 5184, Peru
Special Price
20% off room rate
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Best prices for: 1 room 1 guest
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142 Reviews from our TripAdvisor Community

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Traveler rating
    67
    58
    11
    5
    1
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for one night and was somehow given the 'penthouse suite' (room 18) which has an enclosed balcony on two sides giving you amazing views over the city. The room was clean and comfortable. I agree with other reviewers that the shower was not great - lukewarm water only. However the staff were really friendly, the garden was... More 

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London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a few days. The room we had, a matrimonial room and possibly the biggest in the place, was very large. Very comfortable bed, beautiful views over the city, charming small hotel in general. The service was very good as well. The room was pretty cold though and the shower was not great. Its a bit out... More 

Was this review helpful? Yes 1
Wokingham, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed in the El Balcon B&B for three nights prior to going on the Inca Trail, and for one night upon my return from the trek. The B&B is a beautiful rambling structure of stone and wood, and it oozes charm and character. My room was simple, but clean and comfortable, and it was on the first floor and... More 

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Halifax, Nova Scotia
1 review
5 of 5 stars Reviewed 4 weeks ago

This was one of the best hotels we stayed in on our trip to Peru. The gardens inside are beautiful and all the staff were very accommodating when we had an early morning flight. I would highly recommend this hotel for anyone touring around Cusco.

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Calgary, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed at the El Balcon at the beginning and end of our 4 day Inca Trail Hike. The staff were very accomodating in providing us with breakfast at 4 am (twice!), storing our luggage while we were on the trek and providing recommendations for meals and shopping. The buildings and garden are absolutely lovely.

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Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

Stayed at the Hotel El Balcon for two nights on either end of our Inca Trail trip. The staff was very accommodating, providing us with a basic breakfast even at 4:30am. Front desk was always staffed, and hotel felt very safe. Beautiful interior courtyard and garden. We had the "family" room, which had a double and two single beds. Room... More 

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New York City, New York
2 reviews
5 of 5 stars Reviewed May 18, 2015

El Balcon is a truly lovely place to spend your time in Cusco. The rooms open onto a balcony with sublime views of Cusco, including the towers of the cathedral on the Plaza Mayor. The location is very central to the sites you'll most want to see. The breakfasts are hearty, with eggs cooked to order. The staff is helpful,... More 

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Julia S, Gerente at El Balcon, responded to this review

Thanks so much for your review! We are so happy you enjoyed your time in Cusco. More 

Stratford, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2015

Cusco is a great city and El Balcon is perfectly located to explore all it has to offer. All the staff at El Balcon is always happy and willing to help with anything--What to explore in the city, recommend a restaurant where you can get great food inexpensively, plan day trips, how and where to obtain train tickets or book... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Gerente at El Balcon, responded to this review

We appreciate your wonderful review. It was a pleasure to host you at El Balcon, and we hope to see you again! More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

I see why they call it 'El Balcon' - our balcony had a fantastic view of Cusco. The staff was friendly, and the hotel and garden were quiet and relaxing - especially compared with the city surrounding it. Our room was small but beautifully decorated - love the exposed ceiling beams and the woodwork.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Gerente at El Balcon, responded to this review

Thanks for your review! It was great having you here at El Balcon, and we are happy you enjoyed the tranquil atmosphere at El Balcon. More 

Denver, Colorado
1 review
5 of 5 stars Reviewed May 14, 2015

This hotel is charming. The rooms are comfortable and the courtyard garden colorful and peaceful. The staff are helpful and friendly. They assisted me in signing up for several tours. I would definitely recommend this hotel to other travelers visiting Cusco, Peru. Breakfast buffet includes fruit, granola, juice and coffee and they will fresh make eggs and toast for you.

Was this review helpful? Yes
Julia S, Gerente at El Balcon, responded to this review

We greatly appreciate your kind review. Thanks for staying at El Balcon during your time in Cusco, and we hope to see you again soon. More 

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