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All 138 Cusco hotels

Hotel Arqueologo Exclusive Selection

3.5 of 5 Hotel   |   408 Calle Pumacurco | One block Plaza Nazarenath, Cusco, Peru
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76%
Ranked #60 of 138 hotels in Cusco
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
a_guran Buenos Aires, Argentina
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218 people have reviewed this hotel

Traveler rating
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    22
    10
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31
99
14
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Buenos Aires, Argentina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Although there has been problems with water the first day we'd arrived - the one who's in charge had forgotten to start the engine so i had to wait 1.5hs to take a shower, and the second day they have forgotten to turn on the heather so my husband showered with cold water but thanks to Javier they've upgraded our... More

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Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As mentioned, the hotel is beautiful with a lot of character, definitely not the average hotel. The staff was helpful in arranging taxis and very responsive via email-- UNTIL we discovered they had charge us for the room even though we'd paid in advance online. All of my emails to the formerly prompt and responsive staff regarding the refund to... More

Was this review helpful? Yes 1
Sunnyvale, California
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2014

Hotel with character, beautiful decoration, like the way it's designed - our son got the 'altitude sickness' and the staff Albert and Martin were so helpful to get us medication, to change our plans with reservations and trips - was great to feel this warm atmosphere - good location, near the main place of Cuzco. Really like it !

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Hotel_Arqueologo, Manager at Hotel Arqueologo Exclusive Selection, responded to this review

Dear Charlotte, Thank you very much for your review. We are very happy to hear about your pleasant stay at Hotel Arqueologo, this is very important for us. It was our pleasure to be there for you and your family at any moment, your review is a confirmation to us that we accomplished our mission: to make our guests feel... More

Ghent, Belgium
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2014

Great,friendly staff (thanks Alex & co for making our stay just perfect!) Perfect location Clean,big,comfortable rooms Beautiful courtyard In the end:super hotel! We got to enjoy Cuzco & surroundings to the fullest!

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Hotel_Arqueologo, Manager at Hotel Arqueologo Exclusive Selection, responded to this review

Dear Chloe, Thank you very much for your review of Hotel Arqueologo. We are more than happy to know you enjoyed your stay with us. It was very nice to have you at the hotel, and also have some conversation about Belgium, especially about the beautiful city of Ghent. On behave of the entire Hotel Staff, we wish you all... More

Houston, US
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 10, 2014

I liked this place, it has a character and interesting atmosphere you would expect from such city as Cuzco. the location is great, few min walking distance from the main square. I loved my bed!:) it was huge and very comfortable and I really needed it -there is so much to do in Peru that good sleep is a must.... More

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Hotel_Arqueologo, Manager at Hotel Arqueologo Exclusive Selection, responded to this review

Dear Olga, Thank you very much for your review of Hotel Arqueologo, this is very important for us. It was our pleasure to have you staying at the hotel, and we are happy you had a great time with us and in Cusco. On behave of the entire Hotel Staff, we want to thank you, and wish you all the... More

Lutz, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed January 5, 2014

We spent a whole week at this average property, which you should avoid if you can. (IM an SPG platinum but both SPG properties were sold out and we were forced to stay here). We had some serious issues here which significantly reduced the quality of our stay. First our sheets were dirty and the staff refused to change them,... More

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Hotel_Arqueologo, Manager at Hotel Arqueologo Exclusive Selection, responded to this review

Thank you for your review on Hotel Arqueologo, it is very important to us. We would like to clarify some of your concerns about your stay in December. First of all, we are sorry that you thought the sheets in your suite were dirty: our Houskeeping staff do change the sheets every day, and there was no notification nor any... More

Stockholm, Sweden
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 21, 2013

A really great place, full of character and charm! One of those hotels you long back to... just to sit by the fire in the bar or to look out over the Cuzco roof tops from your french balcony. Great location, just a few blocks from the plaza, but still with a very quiet and tranquil atmosphere. Staff was super... More

Was this review helpful? Yes 2
Hotel_Arqueologo, Guest Relations Manager at Hotel Arqueologo Exclusive Selection, responded to this review

Thank you very much for your fantastic review of Hotel Arqueologo Exclusive Selection! We are very happy to hear that you enjoyed your stay and are looking forward to welcoming you back in the future for another great experience! On behave of the entire Hotel Staff, we send you our warmest wishes for the Holidays and for a happy and... More

Eugene, Oregon
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 6, 2013

Perhaps if I had not booked my trip to Machu Picchu through this hotel & been so badly ripped off, I would have found more to like about the hotel. Unfortunately, the manager, is not to be trusted & did not provide the tour we booked. No response to our query of why our tour was so less than what... More

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Hotel_Arqueologo, Gerente at Hotel Arqueologo Exclusive Selection, responded to this review

Thank you for your comments. We regret the inconvenience that you experienced during your stay at our hotel but we would like to clarify certain points. The purchase of a tour to Machu Picchu that you made on our website has precise cancellation conditions and it is not possible to make refunds once your reservation has been made and confirmed.... More

Florida
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 16, 2013

This place is not anywhere near 4 Stars. Information on website not correct. Needs major maintenance. Staff is poor quality. No individual control of heat. No in room phones. No in room internet or TV. Noisy with a lot is stray dogs barking, roosters, construction. Hot water varies. Would have given only one star, but a good restaurant & bar.

Was this review helpful? Yes 1
Hotel_Arqueologo, Gerente at Hotel Arqueologo Exclusive Selection, responded to this review

We are unable to locate which client this is as there is no name, nor date of stay. It appears that they are comments from a competitor. We are a 3-star hotel. The stars that are mentioned have nothing to do with the category of our hotel, it is a score based on valuation according to TripAdvisor reviews. There is... More

Rome
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 16, 2013

The location is nice though going uphill is a bit demanding at that altitude. The layout of the hotel is very nice but not properly looked after. Rooms are clean and spacious enough, beds are large and comfortable but we had problems every day with the heating ( it gets very chilly in the night) which was always fixed but... More

Was this review helpful? Yes 1
Hotel_Arqueologo, Gerente at Hotel Arqueologo Exclusive Selection, responded to this review

Heating if our customers do not feel comfortable may request extra one at the reception in every room plus we have Extra blankets. In Cusco we have a very large temperature variation. The breakfast is served at our hotel in time 6 Am to 9:30 am. We encourage our customers to respect these times. As of 9:30 am we have... More

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Additional Information about Hotel Arqueologo Exclusive Selection

Also Known As:
Arqueologo Exclusive Selection Cusco
Arqueologo Exclusive Selection Hotel
Address: 408 Calle Pumacurco | One block Plaza Nazarenath, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#8 Romantic Hotel in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Arqueologo Exclusive Selection 3.5*
Official Description (provided by the hotel):
Arqueologo Hotel, originates from the recovery of an Inca terrace and an old colonial house, which is surrounded by Inca walls, arches and structures of stone columns, doors, windows and wooden beams and ceilings, which features allow you to preserve the tradition and style of the time, likewise we have 2500 m2 of gardens with flowers and native trees of the region and reclining seats and benches, to make your stay the most pleasant possible. The Arqueologo Hotel has 18 rooms, cozy and comfortable, designed with standards of beauty and conveniently equipped with all amenities for rest and tranquility of our guests. ... more   less 
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