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El Dorado San Agustin

Ave El Sol 395, Cusco, Peru
Hotel amenities
El Dorado San Agustin
Best prices for: 1 room 1 guest
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Ranked #66 of 147 Hotels in Cusco
A recent review
5 of 5 stars Reviewed January 27, 2015
Eric B Boston, Massachusetts
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254 reviews from our community

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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2015

My girlfriend and I stayed here for one night before our Inca Trail trek to Machu Picchu and for one night after. The hotel was beautiful, there was a nice breakfast buffet, the rooms were sizable with nice showers and beds and the staff was very helpful and friendly. We would highly recommend this hotel if you're going to be... More 

Was this review helpful? Yes 1
Pleasanton, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 31, 2014 via mobile

It could be better...the location was OK. The room has smells, not clean. I wish I had better place to stay. First night we had a worst room which sleeps terrible and asked to change next day. There was a construction going on middle of the night we couldn't sleep enough.( we had 1 double, 1 triple room) .

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 30, 2014

This hotel end up giving us a better room after we complain to be put into the "forgotten" room. The new room is smaller than the original one, but much cleaner, bed is harder, TV is bigger and have hair drier at bathroom. Breakfast is good and even change the menu every day. Location is pretty good, in the middle... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 27, 2014 via mobile

We check in at 8:00pm, no one told us where to eat breakfast or so...waiting for check in over 10mins. Then the room is totally different than you saw at website. Old dirty carpet and bathroom. Also no wifi unless you sit at fron of your room door way. I went to ask the service then said maybe tomorrow could... More 

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Victoria, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2014

My wife and I stayed here 4 days ago for 2 nights. We found it very clean, with wonderful accommodating front office staff. The restaurant was great for breakfast, and the one dinner we had there was also very good. Esmeralda in the restaurant was very nice and provided a very pleasant service to a welcome meal after doing Machu.... More 

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Dunstable, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 24, 2014

This hotel was very unusual and not bad at all, the cheaper option for our tour. The beds very not very comfortable, but the food in the restaurant was excellent. The location was excellent too. Only a 5 min walk to the beautiful square. If like us you worry about the altitude, its really not that bad at all.

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Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 7, 2014

My mom and I recently stayed here for two nights and were pleased with the comfort. We had two very busy days in Cusco and at Machu Picchu, and were pleased to arrive back here to rest. Our room was on the 4th floor. Our friends were on the 2nd floor and said both nights were loud, so request a... More 

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Sydney, Australia
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

very nice hotel in a great location. service si very very good and reatuarant is good too. the rooms were all very clean and cozy! the breakfast was also very good and they had a nice selection of food

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San Jose, California
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 25, 2014 via mobile

The El Dorado Hotel has all the basic amenities you need. It is clean and has a nice continental breakfast. It is well located. Approximately one and a half block away from the main plaza. The draw backs are the bed's mattress is hard and there are not enough towels. I recommend you ask the staff for more. The staff... More 

Was this review helpful? Yes 1
Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

Excellent hotel. Very kind staff. Good food. It is located in a quiet street and near to the main touristic places, such as Koricancha and Plaza de Armas The rooms are cozy and warm - this is really important in Cuzco I strongly recommend for couples and business.

Was this review helpful? Yes 1
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