First of all the positives - Convenient location, reception staff were helpful, bar is quite cosy and staff helpful, nice lounge Now for the rest, warts and all, we were given a room initially that was extremely noisy, windowless and claustophic. The safe didn't work and couldn't be fixed until the next day. We asked if we could move and... More

For us it was not the outside noise but the internal noise that was a huge problem - forget trying to sleep anytime after 5:30 unless you have earplugs as the noise from people heading out to Machu Picchu or other trips makes it impossible to sleep. Comfy beds though. Great breakfast - good variety, everything felt very fresh (very... More

The room was fine, spacious, clean, with flat TV, electronic safe, but has no air conditioning. We stayed in a room facing the street and the windows of the room were old, did not contain the noise of the traffic. Terrible quality of sleep. Check out 8am.

Perfect. Bedroom, food, clean, attendant, localization, technology....nothing to complain. A good place to stay, to know the city....perfect. A thing that makes me a good impression was when I arrive, early morning, 3:00 am, and the attendant offers me a bedroom up my check in starts....it was very gentiful.

The acoustics seem to magnify all the noise in the pleasant inner-court area, so either request a room away from the inner-court or bring ear plugs. We stayed 4 nights prior to hiking the Inka Trail to MP and one night afterwards. Loved the coca tea available in the lobby and the breakfast which starts at 4:30am for trekkers. Also... More

We spent 3 nights at the casa cartegena hotel in Cuzco, which was great. Then we went to the sacred valley and came back to Cuzco for one night, leaving early the following day. We decided to try another hotel and went to the San Agustin hotel. We arrived at 6 pm. Windows were open in our room, nobody thought... More

The hotel is well located a short walk from the main square. The room is clean and contains the basic things you'd expect. However, the room and hotel is a little dated, and it can get incredibly noisy if you get a room overlooking the lobby or main street.

Nice hotel for a 1 night stay befor heading to MP. Desk staff were very helpful. Helped me with a taxi and contacted the tour company I was using for MP tickets. For those going to MP, beware... Get your tickets before going as they are sold out generally several days in advance.

This Hotel was clean in a good location and the first impressions were good. However the constant noise was a nightmare and the breakfasts left much to be desired the staff were very hazy with there english and found it quite difficult to understand us and other english guests. We and others swapped rooms because of the noise until the... More