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Belmond Hotel Monasterio

Travelers' Choice award winner
5.0 of 5
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Calle Palacio 136 | Plazoleta Nazarenas, Cusco 5184, Peru
Belmond Hotel Monasterio
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Ranked #8 of 147 Hotels in Cusco
A recent review
5 of 5 stars Reviewed June 24, 2012
Martinj911 Dallas, Texas
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1,376 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Belmond Hotel Monasterio
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Dallas, Texas
Top Contributor
81 reviews 81 reviews
34 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed June 24, 2012

We travel all over the world and I would say this is the best hotel we ever stayed in! The service is absolutely exceptional! The Concierge, Heime was fabulous! He went out of his way every time he saw us to ensure that every little detail of our stay was perfect. The guest service staff, Christie and Fernando were also... More 

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San Francisco, California
Top Contributor
83 reviews 83 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 23, 2012

I stayed at this hotel with my family. It is very expensive but worth every penny. The walls have breathtaking art work and the rooms are someone thing out of a period piece movie. Cusco is at such as high altitude that I recommend taking a shot of oxygen at the airport.

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oeperu, General Manager at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for your comments which will aid us in constant improvement and upkeeping of our level of service. We remain at your service. Sincerely, Gustavo de Leon General Manager More 

San Francisco, California
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 21, 2012

How often do you get a chance to stay at a hotel that dates back to 1592? This place has been restored and is arguably the best hotel in all of Peru. It retains the charm of its original monastery. The walls in some of our rooms were about 3 to 4 feet thick. It also has a chapel that... More 

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New York City, New York
Top Contributor
76 reviews 76 reviews
75 hotel reviews
236 helpful votes 236 helpful votes
4 of 5 stars Reviewed June 21, 2012

The Monastario was, of course, a monastery at one point in its history, and it still retains some signs of its origins, including a chapel within the premises. The hotel's exterior walls also incorporate some original Inca stonework, with large blocks of stone hewn so finely that you could scarcely insert a razor blade between the joints. Overall the public... More 

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Wetherby, United Kingdom
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 20, 2012

We visited the Monasterio twice on our itinerary. Our first night at altitude proved problematic as my wife suffered from altitude sickness. Staff responded well arranging a Doctor's visit and the following morning collected the recommended medication. Our first room was small and somewhat limited but we were promised a larger room on our return and this was met. Staff... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 19, 2012 via mobile

The Monasterio is wonderfull, it's location is unique, guest relations are really helpfull and present during your stay, a true plus! However I must agree with some of the critics regarding the staff in the restaurant, we have found the maitre d'hotel very pretencious, and the reception in times as well. But this doesn' change the fact we had a... More 

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Laguna Beach, California
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 18, 2012

This is a very special hotel in the heart of Cusco. Just one and a half blocks from the central square , it is quiet and secluded but close to the action. The public areas are all magnificent and include a large, very ornate chapel. There are many room categories off of 4 different courtyards. Ours was comfortable and well... More 

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Colombia
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 17, 2012

Monasterio is an impressive hotel, a remodelled historic building with an exquisite central courtyard, a lush lobby and overall great service, as you'd expect given its price tag. Its standard rooms, however, are quite disappointing. They barely have enough space to walk around the bed (reminding us of standard rooms in Manhattan), and the WiFi once you're inside is practically... More 

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Fayetteville, Arkansas
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 17, 2012 via mobile

A spectacular property whose conversion into a hotel must have cost a fortune. Beautiful central courtyard. The rooms are a little small, but charming. The food in both hotel restarants is delicious. The biggest drawback for us was gettin used to the high altitude. But fear not, traveller, they sell shots of oxygen nearby.

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Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 13, 2012

This is a beautiful hotel with a terrific location - however the service is terrible. The service was so bad at breakfast and lunch our first day that we went outside the hotel for all our other meals. The room service was also lacking - no night service the first night, beds not made up the next day and bath... More 

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Hotel Review Summarization

What travelers say

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