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All 145 Cusco hotels

Belmond Hotel Monasterio

5.0 of 5 Hotel   |   Calle Palacio 136 | Plazoleta Nazarenas, Cusco 5184, Peru
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Ranked #5 of 145 Hotels in Cusco
A recent review
5 of 5 stars reviewed 1 week ago
JoanG132014 Portola Valley, California
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1,167 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Portola Valley, California
2 reviews
5 of 5 stars Reviewed 1 week ago

Monasterio is a world class property with great ambience, helpful staff and a brilliant breakfast amongst the flowers. Coca tea helps acclimate , GregoriAn music, flowers in the courtyard and art everywhere. Sophisticated and endeating

Review collected in partnership with this hotel

Was this review helpful? Yes
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for your comment and for choosing Belmond Hotel Monasterio. The entire team is more than happy to know that we met your expectations an look forward to welcoming you back to our hotel. Kind Regards Gustavo De León General Manager More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a gem. Set right in the middle of Cusco it is an antique with fabulous art and woodwork. Our room though small was beautiful. You can hear everything going on in the hallway though which did lend itself to sleeping in. When we arrived at about 9pm there was an earthquake drill that was the most realistic... More

Was this review helpful? Yes
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for staying at Belmond Hotel Monasterio. We appreciate your comment and your recommendation to other guests. The earthquake drill is part of the safety program activities that we have during the year, which help us to improve our security system. We are pleased to know that you enjoyed your days in our emblematic hotel.... More

london
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in 2010. The professional photos do not lie. This hotel is a feast for the eyes. The service is excellent and the hotel restaurant is a great spot for a special dinner; we celebrated my birthday there and it was wonderful. Our tour adviser, the excellent Lima Tours, suggested that we visit Lima, Machu Picchu and the... More

Was this review helpful? Yes
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for choosing Belmond Hotel Monasterio. It is a great satisfaction to know that you had an amazing birthday celebration in our property, the entire team appreciate your comment and look forward to welcoming you back to home. Best Regards Gustavo De León General Manager More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

We made a rather dramatic entrance thanks to an altitude induced migraine that my wife thought was a stroke. But the staff, starting with Jose the concierge, couldn't have been more attentive and accommodating. A doctor and ambulance were quickly called while I was administered oxygen to relieve the symptoms. After a few hours at a nearby clinic we returned... More

Was this review helpful? Yes
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Many thanks for choosing Belmond Hotel Monasterio. Your comment reflects the service philosophy with which we work everyday. Our purpose is give the best for our guest in order to turn their visit an unforgettable experience. Looking forward to welcoming you back at home. Sincerely, Gustavo De León General Manager More

Hervey Bay, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived in Cuzco not really knowing what to expect, the room was lovely,bed comfortable and we had a view out over the city and could actually see the statue of Christ that is up on the hill overlooking Cuzco (a little smaller than the one in Rio) but a beautiful view. The staff was friendly and attentive, the room... More

Was this review helpful? Yes 1
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for choosing Belmond Hotel Monasterio. It is our pleasure to know that you ejoyed your stay with us and your visit to Cusco city. Your nice comment encourage us to keep on our service in order to continue creating memorable experiences to our guests. Kind Regards Gustavo De León General Manager More

Redlands, California
Top Contributor
56 reviews 56 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great trip here before during and then after a Backroads multisport trip. The staff was very helpful in getting us acclimated soon after arrival. They were helpful in suggesting good restaurants and shopping in the area. The hotel is very near the historical city center and all it has to offer. The hotel itself has been beautifully... More

Was this review helpful? Yes
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Diana M, We appreciate the feedback about your experience at Belmond Hotel Monasterio. We are pleased to know that you had a nice stay with us and look forward to welcoming you back soon. Best Regards Gustavo De León General Manager More

SANTOS
Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is part of a very top experience and without any doubt must be the choice for those who wants quality in all senses. Rooms are very well appointed with Cuzco art all over, handcrafted pieces, and amenities by L'Occitane . Breakfast is a must once it starts as early as 05:00 am and provides the best food as... More

Was this review helpful? Yes
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Many thanks for choosing Belmond Hotel Monasterio. We appreciate your comment which encourage us to keep on our service in order to give the best for our guests. Warm regards, Gustavo De León General Manager More

NYC
1 review
4 of 5 stars Reviewed 2 weeks ago

Arriving in the morning, after traveling for more than 20 hours, I was relieved to be able to check into my room. The grounds are gorgeous. The staff was friendly and fluent in English. The room was quaint with interesting artwork. The bed was firm, but comfortable. The bathroom was on the small side, with decent amenities. I didn't have... More

Was this review helpful? Yes
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for your opinion about your stay at Belmond Hotel Monasterio. Our apologies for the inconveniences on the check out with the charge of IGV tax. Fortunately you were so kind to let us know our fault, which was caused by an error in the system and the money was returned to you on time.... More

New York, New York, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay at the Belmond Monasterio for four days using AMEX Fine Hotel and Resort Program. My fiance and I are very pleased with the service and professionalism of the hotel. We were traveling to different sites very early each day and was glad that breakfast started super early to get us a head start. We got upgraded and the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Michael L Many thanks for your review and for choosing Belmond Hotel Monasterio. We are pleased to know that you had a nice experience at our hotel and look forward to welcoming you back soon. Warm Regards Gustavo De León General Manager More

Houston, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely old monastery/hotel on a quiet square near the main square. Beautiful courtyard with 2 very good restaurants. Rooms have pretty antiques and are very comfortable. Ask for oxygen rooms (no extra charge) because of the high altitude. MAP museum and its very good restaurant right across the square. Can walk to everything. Staff is great!

Review collected in partnership with this hotel

Was this review helpful? Yes 3
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest We appreciate your comment about your stay at Belmond Hotel Monasterio. Hope that you have had a memorable experience in our magic city. Warm regards Gustavo De León General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Orient Express(15)
  • Main square(9)
  • Breakfast buffet(8)
  • Sacred Valley(7)
  • Very good(5)
  • Gregorian Chant(4)
  • Altitude Sickness(3)
  • Coca Tea(3)

Additional Information about Belmond Hotel Monasterio

Address: Calle Palacio 136 | Plazoleta Nazarenas, Cusco 5184, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Hotel Monasterio 5*
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Also Known As:
Monasterio Hotel Cusco
Hotel Monasterio

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