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All 145 Cusco hotels

Belmond Hotel Monasterio

5.0 of 5 Hotel   |   Calle Palacio 136 | Plazoleta Nazarenas, Cusco 5184, Peru
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Belmond Hotel Monasterio
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Ranked #7 of 145 Hotels in Cusco
A recent review
5 of 5 stars reviewed yesterday
M9573NDmarkr Singleton, Australia
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1,317 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singleton, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

What a beautiful property. You make your way up a narrow cobbled street to a small square of unremarkable buildings. However as you a greeted and ushered into the foyer you quickly see the beauty of this magnificent property inside. The first square is the one most photographed and recognisable with a beautiful old cedar tree in the centre. You... More 

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Dallas, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We so enjoyed our stay at the Belmond Monasterio Hotel. Every single staff member in the hotel was excellent and treated us so nicely! Gino our driver was so so kind and friendly as well! The hotel is beautiful and in a great location but the staff is what made our experience so nicely. They remembered our name and personally... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff and the hotel were excellent !! They went above and beyond to make sure our stay was absolutely wonderful ..we had to move to another room because of a broken pipe and it was a flawless move ..I highly recommend this hotel to anyone who appreciates excellence!! I will stay there again if at all possible it was... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel had the most incredible service that I have ever experienced outside of Southeast Asia. The staff was so pleasant that I felt I was visiting an old friend. The rooms were clean, spacious and beautiful. The courtyard was amazing and beautiful with a 300 year old tree right in the center. We suffered from the altitude and the... More 

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oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Thank you very much for sharing your experience in TripAdvisor. I feel more than happy to read your comments and know that you consider us as the hotel with the best service. We will continue working hard in order to satisfy all our customers. Best regards Gustavo De León General Manager More 

Sugar Hill, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

One of the best at most beautiful hotels I've stayed. Superb service, good size rooms, excellent shower. Booked room with breakfast, well worth it. I believe they have a chapel where you could get married.

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oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you for your comment about Belmond Hotel Monasterio. We are more than pleased knowing that you had a nice stay with us, the entire team of Belmond Hotel Monasterio look forward to welcoming you back soon. Best regards Gustavo De León General Manager More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Having traveled to many places around the world, I can tell you that one of the best highlights of my trip to Peru was the Amazing service given to us by the personnel at the Belmond monasterio! From the arrival to the departure, bravo!! Definitely made our trip enjoyable.

Was this review helpful? Yes
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Thank you very much for such a nice comment. I am more than happy to know that you enjoyed your stay at Hotel Monasterio.Your comment encourages us to continue offering the best in order to meet the expectation of our guests. Greetings from the Monasterio team! Kind Regards Gustavo De León General Manager More 

Lima Region, Peru
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stunning hotel with a fantastic team who cannot do enough for you. The rooms were clean and charming, and a wonderful breakfast was included. No question, I would highly recommend this hotel, I had a great experience and I would stay there again for sure!

Was this review helpful? Yes
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Many thanks for staying at Belmond Hotel Monasterio. I am more than happy to know that you enjoyed your time with us. Your feedback encourages us to continue offering the best service in order to meet the expectation of our guests. Kind Regards Gustavo De León General Manager More 

Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a nice property but there is no air-conditioning in the rooms. If you go this time of year (summertime) check the weather ahead of time. If it's hot the rooms are uncomfortable. It was not really hot while we were there but the rooms got very toasty overnight. We opened the door to the balcony but smelled a... More 

Was this review helpful? Yes 1
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest: Thank you very much for your comment! The Hotel Monasterio is located in an area which have 6 months of rain and 6 months of dry but very cold weather, this special conditions make the Air condition not necessary in all the rooms, however 50 rooms have de A/C installed and additionally we have portable equipments available which... More 

Washington DC, District of Columbia
Top Contributor
63 reviews 63 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even better than the Hotel Rio Sagrado Belmond. This old Monastery has amazing features added to the incredible staffing that is obviously the signature of the Belmond group and they know how to do it right. Our bags had been transferred to our room from Urubamba Rio Sagrado while we climbed Macchu Picchu and took the train to Cusco. Having... More 

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oeperu, Director General at Belmond Hotel Monasterio, responded to this review
Google Translation

Querido Hóspede Muito obrigado por escolher Belmond Hotel Monasterio e Belmond Rio Sagrado! Seu comentário nos incentiva a manter nosso... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here a few years ago, it was wonderful. It still felt like a monastery and the rooms were authentic, Judging by the recent reviews it has kept up the good work. The food was excellent and the service wonderful. Wish I could come back soon.

Was this review helpful? Yes
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Many thanks for your feedback about your stay with us. I am more than happy to know that were our guest some years ago. We appreciate that you letting us know that we are working well in order to give the best ever. Kind Regards Gustavo De León General Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Orient Express(15)
  • Main square(9)
  • Breakfast buffet(8)
  • Sacred Valley(7)
  • Very good(5)
  • Gregorian Chant(4)
  • Altitude Sickness(3)
  • Coca Tea(3)

Additional Information about Belmond Hotel Monasterio

Address: Calle Palacio 136 | Plazoleta Nazarenas, Cusco 5184, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Hotel Monasterio 5*
Number of rooms: 126
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Also Known As:
Monasterio Hotel Cusco
Hotel Monasterio
Hotel Style:
#4 Family Hotel in Cusco
#4 Business Hotel in Cusco
#5 Luxury Hotel in Cusco
#5 Romantic Hotel in Cusco

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