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Palacio del Inka a Luxury Collection Hotel

Travelers' Choice award winner
Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
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Palacio del Inka a Luxury Collection Hotel
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Palacio del Inka a Luxury Collection Hotel
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770 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Top Contributor
51 reviews 51 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is a must. Perfect location. Amazing, amazing service. They had a gizzillion dollar renovation and the results are magnificent. Built over ancient Incan ruins and featuring large elegant common spaces and courtyards. The concierge helped us with everything - train tickets, transportation to tour the greater area, restaurant recos. They were very patient and knowledgeable. The manager showed... More 

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Aguadilla, Puerto Rico
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is the over the top, really excellent experience ... the architecture, the costumer service, the room and the prices are wonderful... Also well located. I recomend this hotel for business, plesure and family...

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St. Louis, Missouri
Top Contributor
97 reviews 97 reviews
95 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is located very centrally in historic Cuzco, within a five mins walk of the plaza the armas. Rooms are comfortable and elegant (super beds!), the restaurant on site is excellent (about 30% more expensive than what you get outside of hotel but very high quality) and the bar is great (fantastic pisco sours). We did not try the... More 

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This Hotel takes it's 5 Star rating very seriously. We has a little mishap but the recovery was exceptional. This is what sets this Hotel apart. The service and attention to details was absolutely over the top. With special thank you to Carlos Fernandez Baca, the Concierge, who was wonderful, and made it all happen. He is a true professional... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our Palacio del Inka during your last visit to Cusco city. Be sure I will share your lines to my team job, because your words inspire us. We will be pleased to serve you again in the near future. Best regards Arturo Schwarz General Manager More 

Merida, Mexico
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed for three nights in this beautiful hotel. We loved it!. All the employees were extremely helpful and nice during our stay. We had some drinks in the bar every afternoon and all the cocktails and snacks were delicious and nicely presented. The room was big enough for us and it had a nice balcony where... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our Palacio del Inka during your last visit to Cusco city. It is satisfactory to know that you enjoyed your stayed with us; moreover it is satisfactory to know that my team job were helpful when you needed. We will be pleased to serve you again in the near future. Best regards Arturo... More 

Colorado
Top Contributor
145 reviews 145 reviews
29 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

In our 8 days in Peru, the Palacio del Inka (aka Libertador Cusco) was the most luxurious and comfortable hotel we had the pleasure to stay in and had the most comfortable bed we slept on during our 16 day trip. Located within walking distance of all the major sites in the center of Cusco, its location is ideal. As... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for your kind comments about our Palacio del Inka. As you mentioned we are located within walking distance of all major sites in the center of Cusco. Moreover thank you for recommend us. Best regards Arturo Schwarz General Manager More 

Los Angeles, California
Top Contributor
96 reviews 96 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here four 4 4nights while visiting historic sites like Macchu Picchu. When I 1st arrive I had a bout of altitude sickness. The concierge sent an Oxygen tank immediately and asked if I wanted to see a doctor.. The oxygen helped immensely and I used it for 15-20 ninutes 3-4 times during my stay. The room was gorgeous,... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for review our Palacio del Inka. My team and I will be pleased to serve you again in the near future. Best regards Arturo Schwarz General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful, beautiful, upscale hotel. Perfectly located, quiet...but close. The staff was wonderful. Tried a spa treatment and was very pleased. The food was incredible. Don't miss this property when you visit Cusco.

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our Palacio del Inka during your last visit to Cusco city. Be sure I will share your lines to my team job. We hope you have the opportunity to return soon Best regards Arturo Schwarz General Manager More 

Coral Springs, Florida
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This has to be the best hotel in Cusco, because I can't imagine anything that would make it better. The customer service is wonderful -- every need is anticipated and met with a smile. The location is perfect, on a quiet corner 2 blocks from the center of town. The rooms are spacious and luxurious. The breakfast buffet is beyond... More 

Was this review helpful? Yes 1
aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our Palacio del Inka during your last visit to Cusco city. As you mentioned the location is perfect, on a quiet corner 2 blocks from the center of town, close to the main tourist attraction just walking distance. We will be pleased to serve you again in the near future Best regards Arturo... More 

Salt Lake City, UT
Top Contributor
91 reviews 91 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All that a hotel with 'Luxury' in it's name should offer. I have been going to this hotel since 2011, and the staff year by year is outstanding! Goyo makes sure I am well taken care of, even if it's just a headache. Year after year, the bellman will go out of their way and get soaking wet to meet... More 

Was this review helpful? Yes 1
aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for your kind words, moreover thank you for your words about my team job, especially Goyo, I am proud of them. We will be pleased to serve you again in the near future Best regards Arturo Schwarz General Manager More 

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