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Palacio del Inka a Luxury Collection Hotel

Travelers' Choice award winner
#9 of 146 Hotels in Cusco
GreenLeadersPlatinum level
Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
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Best prices for: 1 room 1 guest
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Palacio del Inka a Luxury Collection Hotel
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Palacio del Inka a Luxury Collection Hotel
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837 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Medellin, Colombia
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 2 days ago NEW

I wish I could live here. We stayed in SPG hotels in Lima, Cusco, and Aguas Calientes. This was the best of our entire trip. The staff is fantastically attentive, every need is attended to, and handled masterfully. The rooms are beautifully appointed luxury rooms with a touch of boutique style. Our bed was so comfortable it was hard to... More 

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Teaneck, NJ
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

All this hotel has going for it is location and lovely public rooms. If you want really fresh, good, food and be pampered with above average hospitality, you need to research harder. We booked this expensive upgrade as part of a private tour for my husband and myself. The room was Standard ornate. The food quality ranged from average to... More 

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Englewood, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was in our Gate 1 Travel Tour to Peru. It was a beautiful place to stay, right in the heart of Cusco. We could walk to the main square for restaurants, beautiful cathedrals and shopping. We felt very safe walking at any time, day or evening. This hotel is the epitome of luxury travel while feeling you are... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for your kind comments. I am happy to know that you enjoyed your stay with us. We will be pleased to serve you again in the near future. Best regards Arturo Schwarz General Manager More 

Curitiba, PR
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed two nights at the Palacio del Inka after returning from Machu Picchu. The hotel is very well located, about 3 blocks from the main plaza. The overall look and feel of the hotel is very nice. They found a nice mix of modern and traditional, overall the pictures on the website and on here are 95% accurate. Our... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We arrived late due to some problems with the flight from Lima to Cusco. We called the hotel to inform them and they were very helpful and told us to keep them updated on any changes. When we arrived at the hotel, we felt pampered! First, the concierge, Roger, offered us a cup of coca tea before helping us with... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for your kind comments about your stay with us. It is satisfactory to know that my team job were helpful when you needed. . We will be pleased to serve you again in the near future. Best regards Arturo Schwarz General Manager More 

Los Angeles, California
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
249 helpful votes 249 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Although the public rooms are beautiful at the hotel, the individual rooms are boy remarkable and in fact are small and stuffy. No window, poor air conditioning and terrible shower with water going from scalding to freezing. We stayed in other Liberator resorts which were much better for the price.

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for taking the time to review our property. It is regrettable that your stay with us did not meet your expectations. Thank you for your comments about the issues you encountered in your guest room. We would like to be able to correct this immediately. Kind Regards Arturo Schwarz General Manager More 

Ljubljana, Slovenia
Top Contributor
179 reviews 179 reviews
86 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice experience, located near the temple of the sun. nice staff, but overall not on the same level as the Tambo del Inka which costs about the same. I was upgraded as a platinum member and the room is nice and comfortable. nice design and great concierge service.

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for having chosen our Properties in Urubamba and Cusco city. Moreover thank you for your comments about the concierge service. Sincerely, Arturo Schwarz General Manager More 

Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I chose the Palacio del Inka for a couple nights of romantic luxury after the 4d/3n Inka Trail trek with United Mice Tour company. What we got was SO MUCH MORE! From the moment we walked in to the hotel, we knew we were in for a treat. The staff was warm and welcoming, referring to us... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for your kind comments about our property. Be sure I will share your lines to my team job. We will be pleased to serve you again in the near future. Best regards Arturo Schwarz General Manager More 

Atlanta, Georgia, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

The best-smelling hotel lobby ever!! Filled with fresh lilies. Loved the mix of ancient history with modern conveniences. Good beds and bathrooms, excellent breakfast buffet and super location. Cusco tour set up by hotel concierge was very good. Suggest seeing other sights in Peru (Machu Picchu, Urubamba Valley, etc.) first and end up in Cusco after acclimating, as the elevation... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for review our property. As you mentioned the hotel is the mix of ancient history with modern conveniences. It is satisfactory to know that you enjoyed our Palacio del Inka. Sincerely, Arturo Schwarz General Manager More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Ideal location to explore cusco and surrounding sites of Peru. Incredibly friendlly staff, great food, lovely lobby and rooms. The spa is great. Had a facial that was surprisingly good. Try the Pisco Sour in the bar.

Review collected in partnership with this hotel

Was this review helpful? Yes
aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for your kind comments about our Palacio del Inka. It is satisfactory to know that the service was to your liking. Sincerely, Arturo Schwarz General Manager More 

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