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Palacio del Inka a Luxury Collection Hotel

Travelers' Choice award winner
#9 of 147 Hotels in Cusco
GreenLeadersPlatinum level
5.0 of 5
Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
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Palacio del Inka a Luxury Collection Hotel
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Palacio del Inka a Luxury Collection Hotel
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791 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oakland, California
1 review
5 of 5 stars Reviewed yesterday NEW

Celebrating a 50th birthday that was made special by Victor our concierge. He assisted us in booking many excursions. Everyone took care of every detail. They upgraded us on our return from Machu Picchu to a suite and the food is amazing. We will be back for sure and tell all our friends about the Palacio del Inka. A must... More 

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Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I rate this hotel 5 stars for the service of the F&B staff, the concierge and the entrance staff, and of course, the magnificent setting. I rate this hotel 2 stars for the bathroom and the air conditioning. I also agree with the review below about the ridiculous 9am checkout, despite being an SPG Gold member, and having to beg... More 

Was this review helpful? Yes 2
aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our property during your visit to Cusco city. It is regrettable that your stay with us did not meet the expectations. Be sure we take note your comments in order to improve our service. Sincerely, Arturo Schwarz General Manager More 

Senior Contributor
36 reviews 36 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel to stay and enjoy just five minutes walk to the historic square of Cusco. A well design room with ample space is very nice. Free flow of Coca and other teas at the lobby is a great way to enjoy the beautiful lobby decorations. Breakfast is quite nice. They make you feel you are being pampered at... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our Palacio del Inka during your visit to Cusco city. As you mentioned we are located just five minutes walk to the historic square of Cusco. We will be pleased to serve you again in the near future. Warm regards, Arturo Schwarz General Manager More 

Winnetka, Illinois
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Gorgeous lobby with original religious art perhaps unduly raised our expectations. The rooms were small, and after fidgeting with the control panel for what we though was air conditioning, we were informed by the front desk that the hotel only had a heating system, not air conditioning. This was quite surprising as everyone in Peru, and our other hotels, which... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our property during your visit to Cusco city. It is regrettable that your stay with us did not meet the expectations. Be sure we take note your comments in order to improve our service. Sincerely, Arturo Schwarz General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was a pleasure stayed for three nights in this palace! The decoration of the place is amazing, and it's mixed with Inka walls. Definitely the highest level of service in Cuzco. Room service, bell boys and lobby bar staff was really kind and helpful. Totally recommend this hotel for couples!

Was this review helpful? Yes 1
aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear Guest, Many thanks for recently staying with us and subsequently for having taken the time to review our property. It is satisfactory to know that you enjoyed the decoration mixed with Inka walls.Furthermore thank you for recommend our Hotel for couples.We do hope that we will be able to welcoming you back to Cusco and Palacio del Inka in... More 

Monterrey, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Palacio del Inka is the best Hotel in all Cuzco, We had a amazing time, is close to the main square, has a great view. Also we received free lessons of how to preapre pisco sour. The Spa and the water circuit is the best way to have a relaxing day after Macchu picchu.

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

My team and I will be pleased to serve you again in the near future Warm regards, Arturo Schwarz General Manager More 

california
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The combination of Incan and Spanish architecture is a perfect fusion. Soaring blue arches make the lobby one of a kind. Walking through the hotel was like walking into the past, but with all the modern amenities.

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for taking the time to review our property. As you mentioned our Palacio del Inka is a combination of Incan and Spanish architecture. My team and I will be pleased to serve you again in the near future Warm regards, Arturo Schwarz General Manager More 

North Myrtle Beach, South Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our tour operator booked us in this hotel for three nights during our stay in Cusco. The place is beautiful; it is decorated in antiques and what must be reproductions. The level of service is superior and wait until you see the buffet breakfast! The location is in the heart of the town where you are surrounded be Inka and... More 

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for your kind comments about our Palacio del Inka. As you mentioned we are located close to the main tourist attraction. We hope you have the opportunity to return soon. Warm regards, Arturo Schwarz General Manager More 

Spain
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for a business meeting, it was truly a pleasure, all the staff was very nice and helpful. The breakfast is extraordinary, they even had well made croissants! IThe spa is wonderful, got a well made/professional massage.The room was very very clean and the bed was great. It is very quiet. Will come back for sure... More 

Was this review helpful? Yes 1
aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for review our property. It is satisfactory to know that you enjoyed your stay with us. We will be pleased to serve you again in the near future. Warm regards, Arturo Schwarz General Manager More 

Mission Viejo
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was fabulous. Beauifl lobby, full bar, wonderful buffet breakfast with varied choices plus gravlax. Lovely courtyard, beautiful spacious room and bathroom. Several outlets. Great front desk staff. Walking distance to many interesting and historical sights

Was this review helpful? Yes
aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our property during your visit to Cusco city. Moreover thank you for your kind comments. We hope you have the opportunity to return soon. Best regards Arturo Schwarz General Manager More 

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