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All 145 Cusco hotels

Palacio del Inka a Luxury Collection Hotel

5.0 of 5 Hotel   |   Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
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Palacio del Inka a Luxury Collection Hotel
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Ranked #7 of 145 Hotels in Cusco
A recent review
5 of 5 stars reviewed yesterday
Reynard1 Auckland Region, New Zealand
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539 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Auckland Region, New Zealand
Top Contributor
62 reviews 62 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a great 5 star hotel and one that deserves its ratings. The staff could not have been more helpful. From the time of check in until we left the service was top class. The breakfast offered a wide choice including the opportunity to cook eggs to your liking. (The omelettes were great!) Waiting staff were quick to pick... More

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Necedah, Wisconsin
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed in this hotel with a trip from Gate1. We loved it! Very accommodating in all regards. They did say the WiFi was free in the lobby, but after getting on it also worked in our room!. Beds were very comfortable. Buffet breakfast was very good and extensive. Location is close to the main square. Would stay there again... More

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Washington DC, District of Columbia
Top Contributor
300 reviews 300 reviews
58 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were booked here as part of a tour package. It's a beautiful hotel with an ornately decorated lobby and conveniently located about 10-15 minutes walk from Plaza de Armas. Right next to it is one of the main sights in town – Qoricancha and the church of Santo Domingo. We had a standard king room on the second floor,... More

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for review our property. Moreover thank you for recommend our restaurant, it is satisfactory to know that you enjoyed our breakfast buffet. And the other hand be sure we take note your comments in order to improve our service. We will be pleased to serve you again in the near future Best regards Arturo Schwarz General... More

Santa Monica, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic place to stay in Cusco! Great authentic decoration. AMAZING service! Especially from the concierge who tolerated our indecisiveness in choosing a place to dine--this meant making several phone calls to several places--and she did it all with a smile! Most comfortable bed we slept in throughout our 2 week trip. Nice and clean. Oh! And the spa was incredible.... More

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our Palacio del Inka in your visit to Cusco. Furthermore I am happy to hear that my concierge team where helpful when you needed. We will be pleased to serve you again in the near future Best regards Arturo Schwarz General Manager More

Mont-sur-Rolle, Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We spent two nights here on our recent trip to Peru in August. We had one luxury suite for the adults, and a large two bedroom room for our 3 children. The children's room was very nice as it allowed our son to have a separate room from our daughters. Although the rooms are beautiful, the one problem we experienced... More

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our Palacio del Inka during your visit to Cusco city. My team and I are happy to know that you and your family enjoyed our property. Be sure we take note your comment about the room lights. We hope you and your family have the opportunity to return soon. Best regards Arturo Schwarz More

Haleiwa, Hawaii
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Palacio del Inka is next to the Sun Temple, Qurikancha and is an amazing hotel. The staff, especially Roger (concierge) are warm, welcoming, and helpful. As with any Luxury hotel collection, they take care of you very well. I would recommend one night's dinner at the hotel's restaurant and try out the tasting menu (more than plenty portion) with wine... More

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for taking the time to review our property. As you mention Our Palacio del Inka is next to the Sun Temple, Qorikancha and near to the attraction sites of Cusco just walking distance. It is satisfactory to know that you enjoyed our restaurant. We will be pleased to serve you again in the near future Best... More

Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

An incredible experience. From the moment you enter the doors to the time you check out the experience is phenomenal. Carlos Fenrandes, the head concierge met us as we checked in and made the whole process incredible. He always took the time to ensure that all your needs are being met, and he genuinely cared how your days were. He... More

Was this review helpful? Yes 1
aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our Palacio del Inka. Moreover thank you for your kind words about my team job, especially Carlos. I am proud of them. Be sure your lines inspire us, to become better in what we do. We hope you and your family have the opportunity to return soon. Best regards Arturo Schwarz General Manager More

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Palacio Del Inka is one of the best hotels I've stayed at. It has a rich history, originally a part of the sun temple, which is just outside of the hotel, and has a great atmosphere. The staff, from security to concierge, offered impeccable service. They were all very polite and extremely helpful. The rooms are of decent size. We... More

Was this review helpful? Yes 1
aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for having chosen our Palacio del Inka. As you said the hotel has a rich history and originally a part of the sun temple. Be sure I will show your lines to my team job. We will be pleased to serve you again in the near future. Best regards Arturo Schwarz General Manager More

Irvine, California
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is beautiful and ideally located as it is less than 15 minutes to the airport and is close to everything you'd want to see in Cusco. The concierge and service staff were exceptionally helpful and accommodating as well. But the water pressure in the shower was horrible, and what's up with the extra charges for the use of... More

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aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear guest, Thank you for taking the time to review our property. It is regrettable that your stay with us did not meet the expectations that previous Tambo del Inka Hotel provided for you. Thank you for your comments about the maintenance issues you encountered in your guest room. We would like to be able to correct this immediately. Kind... More

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this Starwood property before and after my four-day Inka trek. A former palace, this hotel has one of the best decorations I've seem in the Luxury Collections brand. If you are Platinum, it's worth choosing breakfast as your welcome amenity. It's more than just your coffee and bagels. Make sure to allot at least 20 to 30... More

Was this review helpful? Yes
aschwarzr, Gerente at Palacio del Inka a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for review our Palacio del Inka. Starwood is always thinking of the benefits for their SPG members in order to make an unforgettable experience. Be sure that we take note your comments about the check out in order to improve our service. We will be pleased to serve you again in the future. Kind Regards Arturo... More

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Additional Information about Palacio del Inka a Luxury Collection Hotel

Address: Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Palacio del Inka a Luxury Collection Hotel 5*
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Also Known As:
Libertador Hotel Cusco
Cusco Libertador Palacio Del Inka

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