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Sonesta Posadas del Inca Cusco

3.5 of 5 Portal Espinar 108, Cusco, Peru
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Sonesta Posadas del Inca Cusco
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Sonesta Posadas del Inca Cusco
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183 reviews from our community

Traveler rating
    50
    86
    29
    13
    5
See reviews for
35
68
23
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Marlow
Top Contributor
94 reviews 94 reviews
33 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well located in the centre, a bit noisy during the day but surprisingly quiet through the night. Very helpful, English-speaking staff who bent over backwards to help us when we had problems trying to contact our travel agent. Good breakfasts with plenty of choice. Good Wifi throughout. However, whilst the bed was very comfortable and the shower good, the rooms... More 

Was this review helpful? Yes
CarlaZarate, QAM Sonesta Posada Del Inca Cusco at Sonesta Posadas del Inca Cusco, responded to this review

Dear Guest, We want to thank you for taking the time to review our services on Trip Advisor. Your comments are very valuable and help us to improve. We are happy to hear that our employees were able to assist you as that is our goal. Thank you again and we hope to serve you again in the future. Sincerely.... More 

Trondheim, Norway
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

the sonesta posada hotel in cusco is an ok hotel. The positives: nice breakfast with good varietes, kind hotel staff (doormen, cleaners, guards ), large rooms, good and decent price restaurant) Negatives: unfriendly and inefficient receptionist, loud American charter tourists, poor sound insulation between rooms and corridors

Was this review helpful? Yes 1
CarlaZarate, QAMM_SPIC at Sonesta Posadas del Inca Cusco, responded to this review

Dear Guest. We appreciate the time it has taken to his commentary, has received very sorry that this bad impression of the person who spoke with you. Your feedback helps us improve, thank you very much. Sincerelly. Carla Zarate. QAMM_SPIC More 

Moscow, Russia
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2015

I stayed at another 3* hotel in Cusco first, which was slightly cheaper, but there is no comparisson with this one. 20 dollars difference in price, but the rooms are so much nicer and bigger, good breakfast with fair choice of food and fruit, very good service, attentive staff. The location is great, but the sign is not very obvious,... More 

Was this review helpful? Yes 1
CarlaZarate, Coordinadora at Sonesta Posadas del Inca Cusco, responded to this review

Respected Guest, Warmest greetings on behalf of the employees of the Hotel Sonesta Posada del Inca Cusco. We are delighted to have been comfortable with the services offered by us during your last stay in the city of Cusco. Continue to work with dedication and commitment with the intention of improving more everyday. Thank you once more with his presence... More 

Brisbane, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 10, 2015

3½ stars if this website could do it. This was a great choice for Cuzco. Right in the middle of the city, with an easy walk to the main plaza in one direction and Plaza San Francisco in the other with the market place just beyond. Close to shops, museums and galleries, but quiet at night despite expectations of noise... More 

Was this review helpful? Yes 1
Management response:
Google Translation

Estimado Huésped. Es un placer recibir sus apreciaciones a cerca de su estadía con nosotros, así mismo lamentamos que las... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 31, 2014

This Sonesta is a lesser version of its sister Sonesta hotel which is MUCH nicer! The prices are about the same, but this Sonesta has lower quality service, amenities, plumbing, and water pressure. The rooms are tiny and dark, and definitely not comparable in terms of price. The only benefit of this hotel relative to the other Sonesta is its... More 

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CarlaZarate, Coordinadora at Sonesta Posadas del Inca Cusco, responded to this review

Respected Guest, Warmest greetings from all the staff that makes the Sonesta Posada del Inca. Your comments are of great importance to the continuous improvement of our service is why I want to thank you for taking your time to review your stay at our hotel. We want to apologize for the inconveniences generated by the comfort in the rooms... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2014

My daughter booked the hotel and we got a good price with free breakfast and airport pick up. When we arrived at Cusco airport we saw the sign for the hotel and we approached the lady while waiting for our luggage. She told us that we need to pay for the pickup but we have the confirmation email that it... More 

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CarlaZarate, QAM Sonesta Posada Del Inca Cusco at Sonesta Posadas del Inca Cusco, responded to this review
Google Translation

Estimado Huésped. Reciba un atento saludo a nombre de Sonesta Posada Del Inca Cusco y a la ves nuestro agradecimiento... More 

Boca Raton, Florida
Top Contributor
148 reviews 148 reviews
68 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed November 10, 2014

This is a good basic hotel located one block off Plaza del Armas, which is main tourist attraction. The hotel is in old building and could be as old as surrounding building. Inside however is modern well run hotel. The room was on a small but adequate size. The room was clean. Wi-Fi worked with good speed. Room had some... More 

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CarlaZarate, Director de Relaciones Públicas at Sonesta Posadas del Inca Cusco, responded to this review

Dear Guest. After Sincerely we thank the time it took you to write your impressions about our hotel. It is important to know your opinion as this can improve our services. Moreover we apologize for any inconvenience that may have during your stay and we will try to correct everything that we can. cordially Carla Zarate Medina Quality Operator SPIC More 

Lima, Lima, Peru
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2014 via mobile

We moved to this hotel after leaving a place that was a bit cheaper that we booked at booking.com which turned out to be a dump. The Sonesta is a small, average hotel but its main advantages are its central location & their moderate prices in this extremely expensive touristic city. In many developing countries $100 or $150 will get... More 

Was this review helpful? Yes 1
CarlaZarate, Director de Recepción at Sonesta Posadas del Inca Cusco, responded to this review

Dear Guest. It is our pleasure to send you our greetings and special thanks for comment so motivating our service. We are pleased that the room that offered them Lidio was better and enjoyed the wonderful view. We hope that if you return to Cusco again be our guest will be happy to serve you. Sincerely. Carla Zarate Coordinadora de... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed October 24, 2014

The Sonesta Hotel is Centrally located in the Historical City of Cusco making easy access by foot. The hotel is an older hotel with staff that understands greeting guests by name, offering to assist the traveler with all their travel needs assuring their stay in Peru is memorable. CSI...is a 10.

Was this review helpful? Yes
CarlaZarate, QAM Sonesta Posada Del Inca Cusco at Sonesta Posadas del Inca Cusco, responded to this review

Dear Guest. Thanks for your comments about your stay with us. We are so proud of our staff, they are always make a good job with our guests. It is always nice to receive positive feedback and we would like to thank you choosing as your hotel in Cusco. If you have any questions or need any further help please... More 

Senior Contributor
27 reviews 27 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 30, 2014

My wife and daughter and I shared a triple room here for 2 nights. The room was very nice - and very big. It was nice to be able to spread out a bit. They had a very nice breakfast - which opens at 5AM (important if you are going to Machu Picchu) through 10AM (as I remember). The first... More 

Was this review helpful? Yes 1
CarlaZarate, QAM Sonesta Posada Del Inca Cusco at Sonesta Posadas del Inca Cusco, responded to this review
Google Translation

Estimado Huésped. Es para nosotros un placer poder enviarle nuestros saludos atentos y a la vez agradecerle el comentario motivador... More 

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Additional Information about Sonesta Posadas del Inca Cusco

Address: Portal Espinar 108, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Posadas del Inca Cusco 3.5*
Number of rooms: 22
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Also Known As:
Sonesta Posadas Del Inca Cusco Hotel Cusco
Sonesta Cusco
Cusco Sonesta Posadas Del Inca

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