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All 144 Cusco hotels

Sonesta Posadas del Inca Cusco

3.5 of 5 Hotel   |   Portal Espinar 108, Cusco, Peru
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Ranked #56 of 144 hotels in Cusco
A recent review
5 of 5 stars reviewed 4 days ago
LJLH825 Fort Lauderdale, Florida
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155 people have reviewed this hotel

Traveler rating
    45
    73
    21
    11
    5
See reviews for
30
62
16
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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  • Italian first
  • Portuguese first
  • Spanish first
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English first
Fort Lauderdale, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Friendly staff, clean, centrally located, all the amenities one needs. It's the perfect place to base yourself while you take excursions as they offer baggage storage, laundry, and foreign currency exchange. We stayed one night then traveled to Puno for 2 nights- and then spent another 2 nights before our hike to Machu Picchu and then returned a third time.... More

Was this review helpful? Yes
Spokane, WA
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 16, 2014

We spent a total of three nights here and were pleased with the value we received. The hotel is just one block from the main square which is definitely a plus. Easy to walk to most of the site you want to see in Cusco. Our first room was on the street side and it was very noisy at night.... More

Was this review helpful? Yes
CarlaZarate, QAM Sonesta Posada Del Inca Cusco at Sonesta Posadas del Inca Cusco, responded to this review

Dear Guest. It is our pleasure to send you our greetings and special thanks for comment so motivating our service. We are pleased that the room that offered them Lidio was better and enjoyed the wonderful view. We hope that if you return to Cusco again be our guest will be happy to serve you. Sincerely. Carla Zarate Coordinadora de... More

San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 27, 2014

This hotel gets points for location. It's right off the Plaza de Armas in Cusco. Otherwise, the rooms are quite outdated - dark, and even if they are cleaned daily, the rooms don't look clean. The bathrooms look quite sad. Also, the windows do not lower the street noise. The curtains don't close and open easily. We had reservations for... More

Was this review helpful? Yes 1
CarlaZarate, QAM Sonesta Posada Del Inca Cusco at Sonesta Posadas del Inca Cusco, responded to this review
Google Translation

Estimado Huésped. Luego de un atento saludo queremos agradecerle el tiempo que le tomó dejar sus impresiones a cerca de... More

Cusco Region, Peru
1 review
2 of 5 stars Reviewed May 13, 2014

This is a glorified hostel. The rooms are pathetic, the service is unbearable, and it's not worth the money. No hot water only like warm water. And they put us in the wrong room. If your gonna stay in a hotel stay in one. Don't waste your time with this wannabe hotel.

Was this review helpful? Yes
CarlaZarate, QAM Sonesta Posada Del Inca Cusco at Sonesta Posadas del Inca Cusco, responded to this review
Google Translation

Estimado Huésped. Reciba nuestro saludo atento a nombre de los colaboradores de Sonesta Posadas del Inca Cusco y nuestro agradecimiento... More

Sao Paulo, SP
Top Contributor
51 reviews 51 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 24, 2013

Stayed here 3 nights (not on a row) and our first room (I travelled with my aunt) was one with 2 double beds (and the last room was with 3 double beds). Both had carpet flooring, didn't have frigobar, had a simple bathroom with bath and shower curtains, comfy beds, windows with natural lightning and sofas / or tables. The... More

Was this review helpful? Yes
CarlaZarate, QAM Sonesta Posada Del Inca Cusco at Sonesta Posadas del Inca Cusco, responded to this review
Google Translation

Estimado Huésped. Es para nosotros un verdadero placer enviarle nuestro saludo atento a nombre de nuestros colaboradores y la vez... More

Chicago, Illinois
Top Contributor
64 reviews 64 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 10, 2013

I'll just list the negatives here. 1) Our room's entrance had a step up, or as we discovered a few times, a "trip" down... unexpected step to get out of the room. Not good for senior citizens. 2) Requested a "matrimonio", got two twin beds... after 40 years of marriage, not happy. 3) Horrendous breakfast, not well provisioned, cold, and... More

Was this review helpful? Yes
CarlaZarate, Quality Assurance Manager at Sonesta Posadas del Inca Cusco, responded to this review

Dear guest, Thank you for the time you spent filling out your appreciattions about our hotel. We are very sorry that our service didn't match your expectations. We will pay attention to every poitn of your complain in order to improve our service. Your comments helps us to offer a better service every day. Sinceraly, More

cornwall
Top Contributor
230 reviews 230 reviews
88 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed October 19, 2013

Stayed at this hotel for a few nights as part of my tour of Peru Easy to find,as its in the middle of town, close to all the sites and attractions. Few meters from the plaza. Checkin was easy and the hotel staff was very helpful. I initially stayed in room 302 and the room was not that big but... More

Was this review helpful? Yes
CarlaZarate, QAM - Quality Assurance Manager at Sonesta Posadas del Inca Cusco, responded to this review

Dear Guest, We are very glad that you have such a great impression of our hotel and our service. It is always our commit to solve all the needs our guest may have and offer them the best service with our best attitude and warm smile. We always look for to improve our service day by day, additinig more variety... More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

i am so fortunate to have stayed at this beautiful hotel. I decided to treat myself on my last 2 nights in Peru to something extra special. I guess I was just lucky to be upgraded upon arrival and directed to the best room in the Hotel. My room overlooked the main square of Cuzco. I was charmed by the... More

Was this review helpful? Yes
CarlaZarate, QAM - Quality Assurance Manager at Sonesta Posadas del Inca Cusco, responded to this review

Dear Guest, Thank you so much yor the time you spent filling out this survey. We are very glad that you have such a great impression of our hotel and our service. It is always our commit to solve all the needs our guest may have and offer them the best service with our best attitude and warm smile. However,... More

Folsom, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 11, 2013

This place was nice. I thought our room was very small but we didnt spend too much time in our room except to sleep and shower. Our room faced the busy plaza del armas so it was quit noisy at night. Breakfast in the morning was very good.

Was this review helpful? Yes
CarlaZarate, QAM Sonesta Posada Del Inca Cusco at Sonesta Posadas del Inca Cusco, responded to this review
Google Translation

Estimado Huésped. A nombre de los colaboradores de Sonesta Posada Del Inca Cusco, reciba nuestro atento saludo y agradecimiento por... More

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 17, 2013 via mobile

We chose this hotel because of the great reviews on tripadvisor and because the pictures made it seem like a beautiful place, conveniently located near the main plaza. Let me preface this review by stating that we did not expect luxorious accomadations, just a clean, warm, and quiet room. Unfortunately we experienced a multiple issues during our stay: 1. We... More

Was this review helpful? Yes 4
CarlaZarate, QAM Sonesta Posada Del Inca Cusco at Sonesta Posadas del Inca Cusco, responded to this review

Dear Mr. Mendez. The staff of Sonesta Posadas del Inca Cusco send you our best regards. We are aware of your report sent to us and we would like to apologize for any inconvenience that was caused to you during your stay with us. It has always been an important part our quality control policies to provide the best service... More

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Additional Information about Sonesta Posadas del Inca Cusco

Address: Portal Espinar 108, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Posadas del Inca Cusco 3.5*
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Also Known As:
Sonesta Posadas Del Inca Cusco Hotel Cusco
Sonesta Cusco
Cusco Sonesta Posadas Del Inca

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style
#35 Family Hotel in Cusco
Hotel Class
Official Description (provided by the hotel)
Set in the heart of the ancient Inca and Spanish Colonial capital of Cusco, the 22-room Sonesta offers first-class lodging, with a taste of authentic Peruvian hospitality. This hotel is a train ride from Machu Picchu, and an ideal home base for exploring the Imperial City of Cusco, center of the Inca and Spanish colonial cultures. Also close by are many shops and artists' studios offering traditional and contemporary crafts as well as exciting nightlife. ... more   less 
Number of rooms
22

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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