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All 145 Cusco hotels

Sonesta Hotel Cusco

3.5 of 5 Hotel   |   Avenue. El Sol 954, Cusco, Peru
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Sonesta Hotel Cusco
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Ranked #37 of 145 Hotels in Cusco
A recent review
5 of 5 stars reviewed 1 week ago
Warner R Hartsville, South Carolina
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513 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hartsville, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Room was great, and the bed comfortable. Bathroom was luxurious. All staff were conscientious. I had laundry done and returned quickly. Restaurant was excellent! The neighborhood is being refurbished. I liked the location. About a half mile from the plaza.

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado Huésped; Gracias por compartir con nosotros sus amables comentarios, esperamos tener la oportunidad de contar con su visita en... More 

Toronto, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Sonesta last night for one night only. We returned from a 4 day adventure out at Manu National Park, and this was exactly what we needed to rest and rejuvenate! We had the king bed on the 6th floor. The rooms are beautiful and a welcome change after our Amazon trip. We ordered room service, which was... More 

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest; Many thanks for your comments. It is always nice to receive positive feedback and we would like to thank you for taking the time to contact us. Should you have any questions or need any further help please do not hesitate to contact us. Kind regards, Iván Pérez Manager More 

Miami, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Sonesta on 07/13. I arrived way before the check in time and they had my room ready ( they gave me a room on the 4th floor). While I waited, I was given mate de coca and they let me use one of their computers. Everybody in the hotel was very nice and caring. The room... More 

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, Thank you for having chosen Sonesta Hotel Cusco during your visit to Cusco city. Furthermore thank you for your kindly words about our property and staff. We will be pleased to serve you again in the near future. Best regards Iván Pérez Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff are wonderful a very clean hotel. Are breakfast was included in our price and the food was great. A little far from the square but just beside the market. I would recommend to friends to stay in this hotel.

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, We would like to thank you very much for choosing Sonesta Hotel Cusco for your recent visit to Cusco. We really appreciate your comments as they motivate us to continue working hard to surpass the expectations of our clients. Gratefully, Iván Pérez Manager More 

Lexington, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Awesome experience. The staff was one of the friendliest I have ever seen. As soon as we arrived, we were welcomed with tea and everyone was super helpful. I even talked to my family about how the gentleman who would help take customer's bags from and to the car was constantly smiling and super friendly. The rooms were clean, and... More 

Was this review helpful? Yes 1
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado Sr. Huésped; Reciba los saludos de los asociados de Sonesta Hotel Cusco, estamos muy contentos de recibir comentarios tan... More 

Cresskill, New Jersey
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We were happy with the updated room and the service was very helpful as we planned our days in Cusco. When you first enter, they present you with coca tea which is very nice. The breakfast buffet is one of the best we have had in any hotel. We also tried the dinner there which we thought was good, despite... More 

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado huésped; Buenos días, agradecerle por sus amables comentarios respecto al servicio recibido en nuestras instalaciones, nos sentimos muy contentos... More 

1 review
4 of 5 stars Reviewed November 22, 2014

A well situated and well appointed hotel in this fantastic city. Only issue was air circulation in the room-- very close and warm! The staff provided fans. Breakfast was included and was consistently well prepared and very tasty. I recommend this hotel.

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website. Hereby we would like to extend our appreciation for choosing the Sonesta Hotel Cusco, as your hotel during your stay in Cusco City My staff and I look forward to receiving you one again in the not too... More 

Inglaterra
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2014

My son and I had an excellent time at this hotel. It was important to have a guaranteed twin-bedded room and it did not disappoint. Very well appointed room, with comfortable beds and we had a marvellous reception upon arrival. Two lovely ladies in traditional Cusco costume greeted us and provided us with two welcome drinks and a snack. One... More 

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Mrs. Guest; It has been a real pleasure to have such a special guests as you are in our Hotel. We would like to thank you for your preference and the time to share your great experience with us and with others through this web page. Your opinion is very invaluable because they will let us to improve in... More 

Boca Raton, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed in this hotel before and after a trip on the Inca Trail. I spent initial 3 nights facing the main avenue and the last 2 night facing the back of the hotel. There are no A/C units in the room so I slept with the windows open and shades drawn. Rooms facing the street are very noisy while rooms... More 

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest; Many thanks for your review, It is always nice to receive feedback and we would like to thank you for taking the time to contact us. Should you have any questions or need any further help please do not hesitate to contact us. Kind regards, Iván Pérez Manager More 

Chester Springs, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2014

This is a very modern hotel. They are well located along the main road. The problem is if you have a room with a balcony facing the road it can be noisy until late in the evening (which we did the first night we stayed there). The beds were comfortable for the most part. The rooms were clean, the shower... More 

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website. Hereby we would like to extend our appreciation for choosing Sonesta Hotel Cusco, as your hotel during your stay in Cusco. I am very pleased to know you could enjoy our restaurant, staff service, facilities, and you could... More 

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Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Hotel Cusco 3.5*
Number of rooms: 127
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Hotel Style:
#2 Business Hotel in Cusco
#21 Family Hotel in Cusco
#27 Romantic Hotel in Cusco

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