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Sonesta Hotel Cusco

3.5 of 5 Avenue. El Sol 954, Cusco, Peru
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Sonesta Hotel Cusco
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Sonesta Hotel Cusco
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537 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed 3 nights in this hotel. It is a smallish hotel, but with excellent service, attentive staff. It is within walking distance of Cusco's famous main square. The restaurant serves a varied and rich menu. It has free internet in all rooms.

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Red Deer
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived at the hotel and were very happy with the look and condition that the hotel was in. The lobby was well maintained, the rooms were large and clean. Our disappointment started with the hotel restaurant, service was slow and he forgot a number of things that we had ordered. When our food arrived it did not match the... More 

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Contributor
14 reviews 14 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is an Awesome hotel very nice an modern the photos on the websites don't do it justice the rooms are a lot bigger in real life also it looks small from outside the front of hotel but when you walk inside the lobby it's spacious , comfy and the staff are friendly helpful speak good english also breakfast was... More 

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Livermore, California
1 review
3 of 5 stars Reviewed 2 weeks ago

Contrary to what the 3 star rating may indicate, this hotel is very nice. I would recommend it. Service is just right - friendly, accommodating, and extremely helpful - yet not overbearing. The rooms were modern, clean, and comfortable. The queen sized beds had comfy sheets and wonderfully soft pillows. Noise insulation was not the best, but we also happened... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

I was here with some relatives for just a couple of days and almost everything was very good, while you are not looking for luxury facilities or amenities. The ugly part was that somebody forgot to pick us up from the airport, but finally it was not a business travel...

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Atllanta, GA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I planned my hotel stays in Cuzco around an Inca Trail 4 day Hike. I could not decide on location. Should I be on the main square, or should I take a risk and go a little further out? On arrival, I did not stay at Sonesta, I stayed in a boutique hotel about 100 steps from the square. In... More 

Was this review helpful? Yes 2
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website. Hereby we would like to extend our appreciation for choosing Sonesta Hotel Cusco, as a destination during your stay. I am very pleased to know you could enjoy our restaurant, service and facilities as well, and received the... More 

Quito, Ecuador
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed in two different hotels en Cusco and Sonesta was not what I expected. I had to change to 3 different rooms because of the noise and no ventilation. The wifi was never working and a women in the reception have me very Bad service. The location is not good as it is far away from the center. There... More 

Was this review helpful? Yes 1
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, Thank you very much for taking the time to share with us your comments through the Trip Advisor website. I would like to extend my sincere apologies for not being able to exceed your expectations as a hotel. However we con suggest many exciting hotels that you can choose on your next trip to Peru! Thank you for... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After having been in Iquitos for a week, the thought of a warm shower and a nice meal was all I could think of. It was such a delight to walk into the lobby of this hotel and see the incredibly modern amenities alongside the hospitality of the staff. The hotel restaurant mamaji was equally wonderful with a delightful range... More 

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QAM-SHCusco, Gerente at Sonesta Hotel Cusco, responded to this review

Dear Guest; We would like to thank you very much for choosing Sonesta Hotel Cusco for your recent visit to this magical city of Cusco. We really appreciate your comments as they motivate us to continue working hard to surpass the expectations of our clients. Gratefully, Iván Pérez Gerente More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

This brand new hotel has a restaurant and a concierge desk to answer all your travelling needs. We arrived late at night and ate at the hotel restaurant. The food was delicious and price was reasonable. We wanted to go to the Sacred Valley and the front desk arranged for a private tour for us. We were surprised that the... More 

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QAM-SHCusco, Gerente at Sonesta Hotel Cusco, responded to this review

Dear Guest, Thank you for your fantastic review through Trip Advisor web page, hereby I would like to extend my appreciation for choosing the Sonesta Hotel Cusco as your hotel during your travel to Cusco. My staff and I look forward to receiving you one again in the not too distance future, and offer you the special combination of Cusco... More 

Hartsville, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014 via mobile

Room was great, and the bed comfortable. Bathroom was luxurious. All staff were conscientious. I had laundry done and returned quickly. Restaurant was excellent! The neighborhood is being refurbished. I liked the location. About a half mile from the plaza.

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado Huésped; Gracias por compartir con nosotros sus amables comentarios, esperamos tener la oportunidad de contar con su visita en... More 

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Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Cusco 3.5*
Number of rooms: 127
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Hotel Style:
#2 Business Hotel in Cusco
#20 Family Hotel in Cusco
#26 Romantic Hotel in Cusco

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