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Sonesta Hotel Cusco

Avenue. El Sol 954, Cusco, Peru
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Sonesta Hotel Cusco
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Sonesta Hotel Cusco
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761 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio de Janeiro, RJ
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Amazing hotel, just perfect! Cleaning, decoration, staff, restaurant, I really don't have complaints about the place. It was the perfect staying for me. The Sonesta hotel in Cusco deserves maximum rate for such an amazing staying. Don't believe me? Try it!

Was this review helpful? Yes
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is just what we needed after 3 weeks of staying in hostels. We had the executive king room and it blew my expectations away. Huge room with separate "living room." King bed was very comfortable and the bathroom with jacuzzi tub was awesome. Breakfast buffet here was very delightful as well. All around a great place to stay... More 

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks so much for all .We really appreciate that you share your experience in our Hotel. Indeed we have a Suite Room , where you enjoy all the amenities that contains, because is very important to us satisfied all your requierements. Receive a greeting from the entire staff and We are looking forwaar your next visiti.Thank you again... More 

Traverse City, United States
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The room was very nice. Beds are comfortable. The hotel is convenient to most sites. The breakfast that is included is wonderful. They have made to order omelettes and a multitude of other delicious things. It is not your typical hotel breakfast. Also, if you get altitude sickness, they have oxygen for you.

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado Huésped: Es muy importante para nosotros que nos brinde su opinión, agradecemos que haya elegido nuestro hotel como su... More 

South Houston, Texas
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here on my 10-day affordable Peru trip with Gate 1. This hotel wasn't as nice as the Casa Andina hotels where we stayed, but it was within walking distance of the charming square so I gave it a 4 instead of a 3. The room was relatively clean. The air conditioning was mediocre. The breakfast was fair. The bathroom... More 

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guets: We really appreciate so much your review and wished that your stay was longer. so I would have enjoyed more of our services. We hope you could come back soon and stay more days and we can reverse any inconvenience you could have.Thanks for your time. Sincerely. Iván Pérez. General Manager. More 

Sao Paulo, SP
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I loved this hotel! Starting from the beginning: location is really good. 5-10-minute-walk from the city main square, 2 minutes from the train station where you will go if visiting Machu Picchu and public market, 5-minute drive from the airport. Upon our arrival, we were served with some Peruvian snacks (favas) and hot coca tea. The hotel staff is extremely... More 

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: We are so glad to know that your stay was very pleasant. Each one of the details that you mentioned , are a pride for the staff strives to give you a memorable experience each distinguished guest; indeed we are located at a close distance from the airport and train stations allowing our guests to arrange their trips... More 

Oxford, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

By and large, this is a fabulous hotel. Room was a decent size, excellent bathroom. The only problem we encountered with it was that it was quite noisy, but this more reflected us being there during a festival than any inherent problem with the room itself. Location is excellent, just a 10 minute walk from the main square, and only... More 

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest; Thank you very much to share in Tripadvisor . We really appreciate your review. It is very rewarding and enjoyable to know about your stay. We are also close to the main square and some travelers may enjoy walking from the hotel to this place. The rooms have some difficulties with noise but in some cases are situations... More 

West Palm Beach, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first night in Cusco we chose hotel with strong TripAdvisor ratings that was pretty poor. We switched to the Sonesta and were extremely happy there. In July, Cusco's temperature can drop well into the 30s overnight. Older hotels and Peruvian chain hotels in the area tended to have designs with courtyards and space heaters in the rooms at best.... More 

Was this review helpful? Yes 1
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado huésped; Agradecemos sus comentarios a través de este importante medio, nos sentimos satisfechos y muy contentos por la buena... More 

Sao Paulo, SP
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked a junior suite with bath. The room was nice, comfortable bed and very nice breakfast. Great service, specially from people who worked during breakfast. The unique not nice point is the location, a litlle bit distant from city center (around 10 min walking). Despite of this, definitely recommend.

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado huésped, buen día; Agradecemos su amable comentario, estamos seguros que disfrutaron de su estadía y de los servicios ofrecidos... More 

Kidderminster, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is well situated for the main attractions of Cusco (the square). The road is busy and noisy (horns all the time) so ask for a room away from the frontage. The staff are so professional, welcoming and friendly, nothing is too much trouble, and we always felt comfortable. The rooms are modern and very clean, they do vary,... More 

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest; We really thank you for your review in this important page, we are glad to know about your trip to Cusco, thank you one more time for letting us your opinion. With warm regards, Iván P. Manger More 

Topeka, Kansas
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at this hotel on our recent visit to Cusco and loved it. This hotel had the best staff of any hotel I've ever stayed in, including having traveled to eight European countries and many major US cities. It's also has a lovely, large lobby and is well situated on the main street in Cusco within... More 

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado Huésped; Agradecemos muy sinceramente sus palabras respecto a su estadía en nuestras instalaciones, estamos seguros que pudimos superar sus... More 

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