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Sonesta Hotel Cusco

Avenue. El Sol 954, Cusco, Peru
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Sonesta Hotel Cusco
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Sonesta Hotel Cusco
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667 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vista, Ca
Top Contributor
298 reviews 298 reviews
95 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed yesterday NEW

Modern 4 star with good elevator service to rooms (important given that you are at 11,000 feet). Well laid out and comfortable room with a real king sized bed. Nice marble bathroom but it lacked an exhaust vent or fan. For the good rate we got on Expedia a very good choice for a last minute hotel we needed due... More 

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Florence, Italy
2 reviews
5 of 5 stars Reviewed yesterday NEW

Rooms are comfy, clean, and spacious, I liked the bath items offered such as shampoo and lotion, very friendly staff, the restaurant is excellent and the location is perfect, 10 minute walk from the main square and in front a the city market. I stayed there with a big group and we found everything amazing!

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Manchester, Tennessee
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great polite and helpful staff. Wonderful breakfast that makes the price of staying here very reasonable as it is included. Wifi that works and direct tv. Means a lot after hard days of hiking. They are very willing to store luggage at no additional charge while we did a three night four day Inca Trail Hike. Matter of fact we... More 

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Jackson, NJ
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed at this hotel on our way to Machu Picchu. The rooms were very quaint and the staff was very helpful. Loved the bedding and the fact that this hotel was committed to helping the environment.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

When we arrived they tried to charge us $40 extra because we chose one guest instead of two by accident when booking online. I showed them that it is the same price online for 1 or 2 people. They were very rude about it. Also, they don't speak English. It is a long walk uphill to the Plaza de Armas,... More 

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Dallas, Texas
Top Contributor
200 reviews 200 reviews
61 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for two nights on either side of my Machu Picchu trip. Very nice hotel, extremely friendly staff. Could not have had a more enjoyable stay. They called me taxis a couple of times, and I was picked up exactly when needed. Rooms are large and spacious, with plenty of plugs, which is always appreciated. It was an... More 

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We really appreciated your review about your experience during your trip to Cusco. Thank you to be sincere and for giving the options to show travelers how wonderful could be a trip to Cusco with sonesta Cusco. Best Regards, Iván Pérez / Gerente General More 

Princes Risborough, United Kingdom
Top Contributor
124 reviews 124 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable hotel opposite the Wancaho railway station (trains to Puno). It is about 10 minutes walk from Plaza de Armas. Staff are very friendly and helpful. Breakfast food was good and the beds are comfortable.

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado Sr. Huésped; Agradecemos la gentileza de escribir y compartir con los viajeros a través de esta importante página web,... More 

Clearwater, Florida
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Sonesta Avenida de Sol Time Period: April 30 though May 6, 2015 Rating: The Sonesta Avenida de Sol is rated at 4-stars. Our assessment is that it is the hotel met 4-stars easily. The hotel is about 15-20 minutes from the central plaza. It offered WiFi, Refrigerator, and Safe. Breakfast was included, which was a nice variety of hot and... More 

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest; We thank you very much for taking the time to share your comments with us though Trip advisor. Hereby we would like to extend our appreciation for choosing Sonesta Hotel Cusco, as your second home during your travel to Cusco. I am very pleased to know you could enjoy our food, room and service in general as well,... More 

Orlando, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is a very modern facility. The rooms are large and well equipped. They even provide you with a couple of bottles of water, something which other hotels charge for. The hotel includes breakfast. The breakfast starts at 5 AM and they also provide 24 hour room service in case you arrive late and are ready to eat something.... More 

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest; Thank you for sharing your comments through trip advisor web page, I really appreciate your candid review, for us it is always nice to recieved positive comments it can show us that we can make our procedures even better. Wth warm regards, IVán P. Manager More 

Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a very nice hotel with the most charming young lady named Marianela who helped us find good places to eat. The room was nice except we could not turn the temperature down, and it seemed very warm to us. Breakfast was good at the buffet.

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimada Huésped: Agradecemos por sus encantadores comentarios respecto a su estadía y en especial a Marianela y colaboradores en general,... More 

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