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All 145 Cusco hotels

Sonesta Hotel Cusco

3.5 of 5 Hotel   |   Avenue. El Sol 954, Cusco, Peru
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Sonesta Hotel Cusco
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Ranked #40 of 145 Hotels in Cusco
A recent review
4 of 5 stars reviewed 3 days ago
vonsyd
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488 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

A well situated and well appointed hotel in this fantastic city. Only issue was air circulation in the room-- very close and warm! The staff provided fans. Breakfast was included and was consistently well prepared and very tasty. I recommend this hotel.

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website. Hereby we would like to extend our appreciation for choosing the Sonesta Hotel Cusco, as your hotel during your stay in Cusco City My staff and I look forward to receiving you one again in the not too... More

Inglaterra
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My son and I had an excellent time at this hotel. It was important to have a guaranteed twin-bedded room and it did not disappoint. Very well appointed room, with comfortable beds and we had a marvellous reception upon arrival. Two lovely ladies in traditional Cusco costume greeted us and provided us with two welcome drinks and a snack. One... More

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Boca Raton, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel before and after a trip on the Inca Trail. I spent initial 3 nights facing the main avenue and the last 2 night facing the back of the hotel. There are no A/C units in the room so I slept with the windows open and shades drawn. Rooms facing the street are very noisy while rooms... More

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest; Many thanks for your review, It is always nice to receive feedback and we would like to thank you for taking the time to contact us. Should you have any questions or need any further help please do not hesitate to contact us. Kind regards, Iván Pérez Manager More

Chester Springs, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a very modern hotel. They are well located along the main road. The problem is if you have a room with a balcony facing the road it can be noisy until late in the evening (which we did the first night we stayed there). The beds were comfortable for the most part. The rooms were clean, the shower... More

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website. Hereby we would like to extend our appreciation for choosing Sonesta Hotel Cusco, as your hotel during your stay in Cusco. I am very pleased to know you could enjoy our restaurant, staff service, facilities, and you could... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Close to the heart of downtown. Very friendly and helpful staff. Excellent restaurant in the hotel. Room service was great. Room was very spacious and excellent bed to sleep on. Bathroom was very nice.

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado Sr. Huésped, Nos encontramos muy felices por haber recibido su comentario a través de la página web Trip advisor,... More

Rotterdam, The Netherlands
Top Contributor
171 reviews 171 reviews
77 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We completely enjoyed every single aspect of this hotel. Just a ten-minute walk from Plaza de Armas, friendly staff, we had a massive room with separate seating area, very comfortable king-size bed, huge bathroom with separate toilet, bath tub, walk-in shower and double sink. Both dinner and breakfast were excellent, good wifi. Also, if you're catching the train to Puno,... More

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Hello Many thanks for your nice comments about your stay in Sonesta Cusco, I´m so proud of my staff, they are always make a good job with my guests. It is always nice to receive positive feedback and we would like to thank you choosing as your hotel in Cusco. Should you have any questions or need any further help... More

rogers arkansas
Contributor
16 reviews 16 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent two nights here as part of our tour. The rooms are spacious, and the bathroom is pretty large. We had only one window in the room, which was not sufficient. We did call and ask for a fan. And it was promptly brought up. But this still did not help cool the room very much. The beds were... More

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Hello, Many thanks for your review during your stay in Cusco - Peru. It is always nice to receive positive feedback and we would like to thank you for taking the time to post your comments in this interesting web page Trip Advisor. Should you have any questions or need any further help please do not hesitate to contact us.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Cusco is Amazing!!! It's people it's culture it's food it's weather!!! Hope this helps you! We flew to Lima, our flight to Cusco had a 10hr layover, but we stayed with my wife's family, however across the terminal is a hotel-a bit expensive, but I recommend it if your flight has a long layover. We arrived at Cusco Airport-got our... More

Was this review helpful? Yes 1
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Hello Many thanks for your comments through this amazing web page of Trip Advisor. It is always nice to receive positive feedback and we would like to thank you for taking the time to contact us. Should you have any questions or need any further help please do not hesitate to contact us. Kind regards, Best Regards Iván Pérez Manager More

Toronto
Top Contributor
61 reviews 61 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 15, 2014

Hotel is newly renovated with modern amenities and clean rooms. The executive suites offer ample room, a large bathroom with shower and tub and plenty of sunlight. The location is not ideal as it is a 30 min plus walk uphill to the city center. There is not much to see or do within the immediate vicinity of the hotel.... More

Was this review helpful? Yes 1
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website. Your comments have helped me to start an investigation scanning why you have not received a proper and fast service at the front desk. Be rest assured that appropriate actions have been taken. Once more please let me... More

Phoenix, Arizona
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2014

Beautiful rooms, nice amenities, friendly staff. Breakfast was very good. Just a quick walk to many interesting parts of Cuzco. This is definitely a luxury hotel! Stayed here a couple of days and continued on to spend time in other parts of Peru.

Was this review helpful? Yes 2
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website. I am very pleased to know you could enjoy our service in general, and received the service you deserved. I am really proud of each of our associates because they have a genuine care of our guest and... More

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Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Hotel Cusco 3.5*
Number of rooms: 127
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson

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