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All 145 Cusco hotels

Sonesta Hotel Cusco

3.5 of 5 Hotel   |   Avenue. El Sol 954, Cusco, Peru
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Sonesta Hotel Cusco
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Ranked #46 of 145 Hotels in Cusco
A recent review
4 of 5 stars reviewed 5 days ago
Maddydilski Toronto
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445 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Top Contributor
58 reviews 58 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is newly renovated with modern amenities and clean rooms. The executive suites offer ample room, a large bathroom with shower and tub and plenty of sunlight. The location is not ideal as it is a 30 min plus walk uphill to the city center. There is not much to see or do within the immediate vicinity of the hotel.... More

Was this review helpful? Yes 1
Phoenix, Arizona
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful rooms, nice amenities, friendly staff. Breakfast was very good. Just a quick walk to many interesting parts of Cuzco. This is definitely a luxury hotel! Stayed here a couple of days and continued on to spend time in other parts of Peru.

Was this review helpful? Yes 2
Brantford, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I just got back from Peru. We went to Cusco and stayed at the Sonesta. We were extremely happy with the attention to detail. Everyone from the porters to the maids to the people at the restaurant were fantastic. Our room, bed and bathroom and everything was super clean and smell great. The food at the restaurant... More

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest; We thank you very much for the time you spent to share your comments with us and with travelers though the Trip Advisor website, hereby I would like to extend my sincere appreciation for choosing Sonesta Hotel Cusco during your stay in this magical city of Cusco. Our service in all the areas we have has been created... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel. Spacious rooms. friendly staff, a bit far from the plaza de armas (10 min walk), in front of the night market. Big and clean rooms. a real luxury hotel. Delicious breakfast, I highly recommend this hotel.

Was this review helpful? Yes 1
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

We thank you very much for taking the time to share your comments with us though the Trip Advisor website, I would like to extend our appreciation for choosing Sonesta Hotel Cusco, as a destination during your stay. We will be looking forward to receiving you one again in the not too distance future, and offer you the special combination... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for 4 nights mid-sept. Thoroughly enjoyed every aspect of our stay - from the great room, service and exceptional breakfast every morning. Everything was very well maintained, looked new and contemporary. One only thing I wish I'd known ahead of time, was that the hotel adds a 10% "service charge" automatically to your bill... More

Was this review helpful? Yes 1
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

We thank you very much for taking the time to share your comments with us though the Trip Advisor website, I would like to extend our appreciation for choosing Sonesta Hotel Cusco, as a destination during your stay. Finally to clarify about the 10% which is added to your bill, is not to cover the staff salaries, this is a... More

Loretto
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The young lady dressed in traditional attire who served cocao tea to guests in the lobby, to combat altitude sickness , was on of the sweetest persons I have ever met. We stayed a night , left for Macchu Picchu and came back 3 days later for another night stay and this young lady remembered our name ! Perfect example... More

Was this review helpful? Yes 2
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guests; We thank you very much for taking the time to share such us beautiful words come of our excellent service and staff, though the Trip Advisor website, I would like to extend our appreciation and hapiness. We will be looking forward to receiving you one again in the not too distance future, and offer you the special combination... More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent staff excellent rooms...brilliant...much better than 5 star at cusco. My mother suffered altitude sickness on reaching cusco. But reception staff especially Kelly went out of their to help us and make her comfortable. The room we stayed in was corned room with excellent view of the mountains..you just lie in bed and enjoy the view. Sadly on our return... More

Was this review helpful? Yes 1
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website, we would like to extend our appreciation for choosing Sonesta Hotel Cusco, as a destination during your stay in this marvelous city. I am very pleased to know you could enjoy our service and our rooms as well,... More

slc
Top Contributor
81 reviews 81 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for one night and then came back about 4 days later for another night stay. The room was sufficient and clean. The second round we could not get the air conditioning to work, ( they have different symbols than the U.S.) The man came to our room very quickly but he could not speak English... More

Was this review helpful? Yes 2
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, I feel deeply honored for the kind words you expressed at the TripAdvisor website. And also, please let me express my gratitude for choosing Sonesta Hotel Cusco as a destination during your stay in this magical city. I am very pleased to know that we exceeded the expectations of our most important guests like you. All of our... More

Ljusdal
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Excellent service, great location. Great help to arrange anything needed. Taxis, meetings, phone calls translations etc. I got help with most of it, positively surpriced of the level of service. Recommended to all.

Was this review helpful? Yes 2
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest; It has been a real pleasure to have such a special guests as you are in our Hotel. We would like to thank you for your preference and share your great experience with us. Your opinion is very valuable because they will let us to improve in our service to offer you a wonderful stay. All the best... More

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014

We stayed pre and post Machu Picchu and loved our stay. The first time we had a lovely balcony room on fifth floor and when we returned a great room on top floor. Service was exceptional from a very friendly and helpful staff. This was best hotel we stayed at in Peru. The breakfast was diverse, fresh and quite tasty.... More

Was this review helpful? Yes 1
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website. Hereby we would like to extend our appreciation for choosing the Sonesta Cusco as a destination during your stay. My staff and I look forward to receiving you one again in the not too distance future, and offer... More

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Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Hotel Cusco 3.5*
Number of rooms: 127
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson

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