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All 145 Cusco hotels

Sonesta Hotel Cusco

3.5 of 5 Hotel   |   Avenue. El Sol 954, Cusco, Peru
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Ranked #50 of 145 Hotels in Cusco
A recent review
5 of 5 stars reviewed yesterday
na2506 Mumbai (Bombay), India
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404 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent staff excellent rooms...brilliant...much better than 5 star at cusco. My mother suffered altitude sickness on reaching cusco. But reception staff especially Kelly went out of their to help us and make her comfortable. The room we stayed in was corned room with excellent view of the mountains..you just lie in bed and enjoy the view. Sadly on our return... More

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slc
Top Contributor
80 reviews 80 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for one night and then came back about 4 days later for another night stay. The room was sufficient and clean. The second round we could not get the air conditioning to work, ( they have different symbols than the U.S.) The man came to our room very quickly but he could not speak English... More

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Ljusdal
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent service, great location. Great help to arrange anything needed. Taxis, meetings, phone calls translations etc. I got help with most of it, positively surpriced of the level of service. Recommended to all.

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed pre and post Machu Picchu and loved our stay. The first time we had a lovely balcony room on fifth floor and when we returned a great room on top floor. Service was exceptional from a very friendly and helpful staff. This was best hotel we stayed at in Peru. The breakfast was diverse, fresh and quite tasty.... More

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Homestead, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had the best time ever!!!! My trip to Cuzco was amazing....the service of ths hotel was extraordinary. The Staff very friendly and helpful, Rooms very modern and clean. Loved the food Best experience ever. R.Chiofolo

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Los Angeles
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Didn't know what to expect with hotels in Cusco before I booked, but I'm glad that I chose this hotel. I liked the location; a bit away from the main square area, but still within a brisk walk of everything. Rooms were nice, cozy and comfortable. It felt luxurious. I also liked the atmosphere and design of the hotel interior.... More

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest; We thank you very much for taking the time to share your comments with us though the Trip Advisor website and share your experience with everyone. Hereby we would like to extend our appreciation for choosing Sonesta Hotel Cusco, as a destination during your stay. Our location is very special because as you said everything is close to... More

Rio Rico, Arizona
Contributor
19 reviews 19 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent five nights at the Sonesta Hotel in Cusco, Peru. Our room was large and comfortable. We looked forward to the breakfast buffet every morning, but more than anything what set the Sonesta apart was the service and the staff. They were unfailingly helpful and cheerful. I also liked the hotel's location across the street from the handicraft market... More

Was this review helpful? Yes 1
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest; We are really glad to know about your nice review through the tripadvisor web page, share your comments with the travelers was nice because more travelers nowadays trust in your opinions. Thank you for the big details with us we hope to see you soon in a near future. Best regards Iván Pérez General Manager More

Monterrey, Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 15, 2014

Amazing Hotel in Cusco,during the reception make you taste and drink some different biscuits and tea from Peru. The people is very friendly. Good breakfast. Clean rooms. Hot water. The best place to stay in Cusco. Increible hotel en Cusco. Durante la recepcion te hacen probar galletas y te del Perú. La gente es muy amable. Buen desayuno. Cuartos muy... More

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QAM-SHCusco, Gerente at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website. Hereby we would like to extend our appreciation for choosing Sonesta Cusco, as a destination during your stay. My staff and I look forward to receiving you ones again in a not too distance future, and offer you... More

NY
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2014

We stayed in this hotel for 5 nights in mid-July, after arriving from the freezing Lake Titicaca area. While we were very excited upon walking into the beautiful lobby, we were shocked by how cold it was, an issue that continued up into our rooms and lasted the entire stay. I asked for a heater the second night, and was... More

Was this review helpful? Yes 2
QAM-SHCusco, Gerente at Sonesta Hotel Cusco, responded to this review

Dear guest, We thank you very much for taking the time to share your comments with us though the Trip Advisor website. Hereby we would like to extend our appreciation for choosing Sonesta Cusco, as a destination during your stay. We are really sorry for the temperature inside the room, we are working hard in order to give our travelers... More

Budd Lake
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 2, 2014

Breakfast was great, staff was very helpful. Location was convenient for shopping, but not if you are planning to go out at night as the night life is in another part of town. However, if you are coming mainly to adjust to the altitude and decompress after the trail, this place is great!

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review
Google Translation

Estimado Huésped, Agradecerle por haber comentado en el sitio web de Trip advisor su experiencia durante su estadía en nuestro... More

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Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Hotel Cusco 3.5*
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Cusco #27 Family Hotel in Cusco #35 Romantic Hotel in Cusco
Hotel Class
Official Description (provided by the hotel)
All 70 guest rooms feature modern amenities and conveniences and offer a view of the city or the mountains. The entire hotel was renovated in anticipation of the reopening and now features a modern contemporary decor, spacious guest rooms and a fine dining restaurant serving classic Peruvian cuisine. The neighborhood includes the handcraft market, Plaza de Armas, wonderful local restaurants and artisan shops, and the monuments located in the ancient Inca capital of Cusco. ... more   less 
Number of rooms
127

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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