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All 138 Cusco hotels

Sonesta Hotel Cusco

3.5 of 5 Hotel   |   El Sol 954, Cusco, Peru
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81%
Ranked #35 of 138 hotels in Cusco
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235 people have reviewed this hotel

Traveler rating
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    99
    30
    12
    4
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57
84
12
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Santiago
1 review
4 of 5 stars Reviewed 1 week ago via mobile

This is a nice place to relax after a long excursion day!! They receive you with a "mate de coca" to acclimatize to the altitude! The service is excellent and the rooms are very clean!, They pamper you in every detail, good location, excellent to walk to downtown!! I really recommend it!! They are located just four blocks of downtown!!... More

Was this review helpful? Yes
QAM-SHCusco, General Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, thank you for the nice comments, we are pleased that your stay has been memorable and that you have enjoyed all the service that Sonesta Cusco offers. Sincerely Ivan Perez General Manager Sonesta Cusco More

Rio de Janeiro, RJ
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

It is situated on the main road, right across from the traditional handicraft market. The ticket place to buy the machu pichu entrance tickets and bus are also within walking distance, mind you it's a bit of a workout to walk in Cusco due to the altitude. Wonderful and newly renovated modern room. Looking for a tv and having to... More

Was this review helpful? Yes
QAM-SHCusco, General Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, We're glad that the location of the hotel was useful in your visit to this city. Thank you for the comments on Sonesta Cusco, we´re a modern hotel that will continue to work to offer you a quality service. Carefully Ivan Perez General Manager Sonesta Cusco More

Tampa, Florida
Top Contributor
106 reviews 106 reviews
39 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the perfect hotel for business or leisure. The first thing that impressed me was the staff setting up an airport pickup for me at my arrival (please call with flight information 24 hours in advance). The location was perfect 2-3 blocks from the Train Station for Macchu Picchu (Wanchaq Station). There were many restaurants, cafes, and gift shops... More

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QAM-SHCusco, General Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest; It´s happy to know that all our services and spaces in the hotel were to his liking, fills us with satisfaction because we´re very carefully in every detail for you to enjoy and have the best of the experience in our town, and especially in our Sonesta hotel Cusco. We hope to return soon and don't hesitate that... More

Saint Louis, Missouri
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel and its staff is just awesome. It's a nice location, not far away from the center of Cusco and also right next to the Wanchaq train station. The hotel has its own restaurant and there are also some other nearby if you're looking for more local and cheaper choices. They don't have A/C in the guest rooms which... More

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QAM-SHCusco, General Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, We´re very pleased to know that you´ve comments so good about our hotel, and the best memories of us and our service, thank you for your comments. We will work hard to improve in all the details and to make Sonesta Cusco the best place to stay. Sincerely Ivan Perez General Manager Sonesta Cusco Hotel More

Seattle
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel as part of a 6 day Lima, Cusco, Machu Picchu tour and loved it. Great facility in a great location with great service. You are in the middle of town and can walk to the churches, shopping, restaurants, etc. We felt safe in this area. We ate at the hotel more than once and enjoyed... More

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QAM-SHCusco, General Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, We´re pleased that you enjoyed your stay in our town, and especially in our Sonesta hotel Cusco. It´s true that there is a need for more days to enjoy all that the city and us we can offer you, for that reason we hope return soon, no doubt that we will be always to attend you Honestly Ivan... More

Sydney, Australia
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 11, 2014

Hotel is close to cusco's main square (city centre) and main tourist spots. Only 5 minutes by taxi from the airport and a 5 minute walk if you are getting the bus/train to Macchu Picchu. The room was a good size with comfortable beds and a good size bathroom. This hotel is on a main road so you get a... More

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, Thank you very much for sharing your review through our Trip Advisor website. We are pleased to know that you had a wonderful experience during your stay, mostly due to the service you received from our bell boy. I hope we can host you again in the near future. Cordially, Iván Pérez General Manager Sonesta Hotel Cusco More

Old Westbury, New York
2 reviews
3 of 5 stars Reviewed January 26, 2014

The room we had was lovely, except... not air-conditioned. This time of year was fairly warm, and we had a room that faced the internal atrium, and there was absolutely no fresh air even with the windows left wide open. We had to ask for a fan. The breakfast was excellent. On second day our keys had to be reprogramed... More

Was this review helpful? Yes
Curitiba, PR
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 17, 2014

Check in Friendly staff was very helpful, room clean and warm, very good pillows. We needed an earlier breakfast and they had arranged It easily. I really recomend to stay there. Good price and good location.

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, Thank you very much for sharing your review through our Trip Advisor website. We are pleased to know that you had a wonderful experience during your stay, mostly due to the service you received from our excellent staff. I hope we can host you again in the near future. Cordially, Iván Pérez General Manager Sonesta Hotel Cusco More

Milpitas, California
Contributor
14 reviews 14 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 15, 2014

We stayed here prior to our Inca trail hike. It was a nice hotel, clean rooms, clean bathrooms and an easy to use safe. The staff was very friendly and helpful. The hotel is a little walk from the main square but everything is so close it doesnt matter. Two less then perfect things: 1. our room was by a... More

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, Thank you very much for sharing your review through our Trip Advisor website. We are pleased to know that you had a wonderful experience during your stay in our hotel. I hope we can host you again in the near future. Cordially, Iván Pérez General Manager Sonesta Hotel Cusco More

Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 7, 2014

First time we stayed here, the visit was generally good. Wonderful reception at check in, the rooms were bright and clean, and everything ran smoothly. Sure, there were small issues: No bottled water in the room, nor any hot water kettle. In our 3 person room, the wireless single didn't go past the bathroom, making 2/3 the room unusable on... More

Was this review helpful? Yes
QAM-SHCusco, Gerente at Sonesta Hotel Cusco, responded to this review

Dear Guest, Thank you very much for sharing your experience during your stay with us, I very much appreciate your feedback giving us the opportunity to know your opinion about our services that unfortunately were not up our standards. I do believe that our guest’s comments are a powerful tool to improve our service and achieve excellence. Once again please... More

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Additional Information about Sonesta Hotel Cusco

Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Address: El Sol 954, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#7 Business Hotel in Cusco
#23 Family Hotel in Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Hotel Cusco 3.5*
Official Description (provided by the hotel):
All 70 guest rooms feature modern amenities and conveniences and offer a view of the city or the mountains. The entire hotel was renovated in anticipation of the reopening and now features a modern contemporary decor, spacious guest rooms and a fine dining restaurant serving classic Peruvian cuisine. The neighborhood includes the handcraft market, Plaza de Armas, wonderful local restaurants and artisan shops, and the monuments located in the ancient Inca capital of Cusco. ... more   less 
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