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All 144 Cusco hotels

Sonesta Hotel Cusco

3.5 of 5 Hotel   |   Avenue. El Sol 954, Cusco, Peru
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85%
Ranked #61 of 144 hotels in Cusco
A recent review
3 of 5 stars reviewed yesterday
Nohmad Oslo, Norway
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  • Reviews (340)
  • Photos (101)
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  • Room tips (26)
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340 people have reviewed this hotel

Traveler rating
    157
    129
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Oslo, Norway
Top Contributor
77 reviews 77 reviews
36 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here in July for 3 nights. good service, speedy check-in and out, great breakfast with Peruvian specialties, also good a la carte in the restaurant. However, on our first night they were unable to provide us with a heater, and it was simply freezing. We got one on our second day, but could not warm up the bathroom, which... More

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Longview, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here in Summer 2014, Pros: Excellent service, staff extremely helpful, rooms spacious, decent breakfast, location close to central market for shopping Cons: Noise from traffic if room is facing the main road, uphill walk to main square. Will like to mention great service from Concierge Indira who helped us with our families needs !

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Trinidad
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 22, 2014

Found the hotel thru expedia as did a rating for value. The bedroom is a good size, bit surprised to see 3 beds. Check in was easy and the standard of cleanliness and built was to a good standard. Great place to overnight on or to Machu Pichu.

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, I would like to express my appreciation for share with us your kind comments through the Trip Advisor website. We would like to explain you Sonesta Cusco is located in Cusco city not in Machupicchu town, if so probably your comments is for some hotel and not ours. Sincerely, Iván Pérez Gerente General More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 20, 2014

good value for money, at $100 is a good price to just spend a night. Very far from the main square. Breakfast is good and the staff is very attentive. The rooms did not have any heating and we had to ask for a portable heater

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

I would like to express my appreciation for share with us your kind comments through the Trip Advisor website. I am glad you really enjoyed our service besides our buffet breakfast, which is prepared every morning thinking in each of our guest, considering this is a great way to start the day. Once again thank you for your kindness and... More

Phoenix, Arizona
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 17, 2014

Stayed here twice on my visit to Machu Picchu. The first time was definitely better. The air conditioning worked the first time, but when I checked in a week later, the other room did not have any air conditioning or heat, and a fan was in the room. The fan moved the air, but was noisy. The restaurant was very... More

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, I would like to express my appreciation for share with us your kind comments through the Trip Advisor website. Once again thank you for your review, thank you for choosing our property as your home in the city of Cusco, I hope we can welcome you back in the near future. Sincerely, Iván Pérez General Manager More

Caldy, null, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 9, 2014

Excellent staff. good food, v good decor in public areas . room clean , tidy comfortable. Don't forget though that ALL hotels toilets cannot flush loo paper not just here, so it goes in the bin provided as sanitary stuff does in UK. luxurious compared to inca trail camping lol. Would stay here again.

Was this review helpful? Yes
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest, I would like to express my appreciation for share with us your kind comments through the Trip Advisor website. Once again thank you for your kindness and for choosing our property as your home in the city of Cusco, I hope we can welcome you back in the near future. Sincerely, Iván Pérez Gerente General More

Florida, Cuba
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 31, 2014

We spent 6 nights at Sonesta Hotel. The service was superb. The staff was very attentive and courteous. The free continental breakfast was delicious, good variety of food. We didnt miss it once, not even on the days we wanted to sleep in. Coca tea and coca leaves are available for free in the lobby at all times to help... More

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QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: I feel honored for the kind words you expressed at the TripAdvisor website. And also, please let me express my gratitude for choosing Sonesta Hotel Cusco as a destination during your stay in this magical city. Once again thank you for your kindness and for choosing the Sonesta Hotel Cusco as your home in the city of Cusco,... More

SAO PAULO
Top Contributor
113 reviews 113 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 25, 2014

We got straight from the airport, it was 2 pm. We were tired and hungry in a place where you feel uncomfortable because of the altitude. Our check-in took 40 minutes. Never in my life have I waited so long to check in! A group who arrive later went to their rooms first! We complained and were told our room... More

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QAM-SHCusco, Gerente at Sonesta Hotel Cusco, responded to this review

Dear Guest; Let us to express our gratitude for taking the time to share your comments with us, certainly we feel very ashamed and concerned about the complications you have had during your check in, please on behalf of Sonesta Cusco accept our most sincerece apologies, we will assure to take the most drastic and corrective measures to improve our... More

Burbank, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 23, 2014

The Sonesta Hotel in Cusco is a nice, clean hotel that includes a good breakfast buffet. It is well located, not too far from the Plaza de Armas. The staff was very efficient, pleasant and helpful during our stay. I would stay there again if I return to Cusco.

Was this review helpful? Yes
QAM-SHCusco, Gerente at Sonesta Hotel Cusco, responded to this review

Dear Guest, I would like to express my appreciation for share with us your kind comments through the Trip Advisor website. I feel deeply honored that you chose the Sonesta Cusco for your stay in this magical city. Once again thank you for your kindness and for choosing our property as your home in the city of Cusco, I hope... More

Los Angeles, California
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 23, 2014

Stayed here during our stay in Cusco. Had an overall good experience. Rooms were very comfortable, recieved immaculate service from the staff, had a great restaurant downstairs. Business centre was exceelent with strong internet connection.

Was this review helpful? Yes
QAM-SHCusco, Gerente at Sonesta Hotel Cusco, responded to this review

Dear Guest, I would like to express my appreciation for share with us your kind comments through the Trip Advisor website. I am glad you really enjoyed our hotel in general, our buffet breakfast, food in our Mamaji Restaurant, thank you so much for your mencion to our bussines center which is help for travelers. Once again thank you for... More

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Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta Hotel Cusco 3.5*
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#6 Business Hotel in Cusco #40 Family Hotel in Cusco #43 Romantic Hotel in Cusco
Hotel Class
Official Description (provided by the hotel)
All 70 guest rooms feature modern amenities and conveniences and offer a view of the city or the mountains. The entire hotel was renovated in anticipation of the reopening and now features a modern contemporary decor, spacious guest rooms and a fine dining restaurant serving classic Peruvian cuisine. The neighborhood includes the handcraft market, Plaza de Armas, wonderful local restaurants and artisan shops, and the monuments located in the ancient Inca capital of Cusco. ... more   less 
Number of rooms
127

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