Actually to be fair, the hotel is very well situated, the staff, were extremely friendly and helpful, and the room is quite nice for the area. So really you could have quite a nice stay here while in Cuzco. The reason I give this place a low rating is because the management ripped us off on the airport transfer arriving... More

We stayed at Los Andes de America for a few days in August and had a good experience overall. We arranged pickup from the airport and the driver was right on time accompanied by an English speaking representative from the hotel. As soon as we got to the hotel they offered us some coca tea to help ease altitude sickness... More

We stayed here a couple of times on our holiday and had different rooms each time. The room on the second floor was quiet but overlooked a light well so we had to keep the curtains closed as others could have seen in as it was clear glass. The bed was large and comfortable. The bathroom was long and thin... More

My hotel in Cusco had probably the friendliest staff of the four-country trip, large rooms with modern bathroom fixtures, a reasonably priced restaurant, a great breakfast buffet, good Internet service (once their IP expert got me connected), and easy access to the main square. However, I cannot recommend the hotel because some kind of a nut designed the rooms. There... More

Bed was not the best - saggy mattress, the room was a suite so it was huge, bathroom okay with tons of hot water - yeah, very quiet! The included breakfast was okay. Great location just a couple blocks to the Plaza de Armas. More

We stayed on two different occasions during our recent holiday in Peru; the first time we had one of the two rooms on the top floor which was quiet, had its own sitting area on the landing and a stunning view over the rooftops. The second time we were just off the central lobby, thankfully far enough away not to... More

And I don't mean that as a compliment. The beds were cheap. The hotel and rooms were dark. The restaurant was poor. We had expected a Best Western to understand the expectations of an American traveler. They disappointed. Some shelving in the bathroom would be nice. The location is great, and the staff certainly tried hard. Just do not expect... More

This was our third time to Los Andes. We have always been delighted by the location as well as hotel accomondations, and resolutions to any issues. This last time we respectfully asked for a different room (we like the ones in the back) and were delighted by the accomondation. Staff are always pleasant and helpful with all aspects of our... More

This hotel was a real gem. Great breakfast - including fresh fruits, crepes and delicious coffee, Good room with nice bathroom. But the real treat was the very helpful staff who went out of their way to make us comfortable and accomodate our every requirement. This included helping set up our iPhones to connect to the hotel's secure free wireless,... More