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Novotel Cusco

#41 of 148 Hotels in Cusco
Certificate of Excellence
San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
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835 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Novotel Cusco
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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 12, 2011

We spent three nights here before our Inca Trail hike. The rooms were nice, clean, and had a nice view of the courtyard. The food was good in the restaurant, and the service was first class! A great value!!!

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Carmel
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 8, 2011

Because I was traveling on business with a travel program, they selected this hotel. I think it was quite nice, with a good staff. I looked forward to having breakfast each morning in the beautifully enclosed courtyard, with a fountain. I gratefully accepted the Cocoa tea they offer complimentary in the lobby, which helps with the altitude sickness that invariably... More 

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Cape Coral, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 28, 2011

We were very impressed with Novotel. The rooms were very clean and the staff was very friendly. We had plans to go to Puno after Cusco but plans were cancelled. We had to make arrangements with the airline and the other hotel. It was a stressful afternoon when we heard the news about Puno but the staff was very helpful... More 

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2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 18, 2011

Started and ended our visit to cusco and macchu pichu with this hotel and was very pleased with our choice. Super clean with a nice look has everything you need and stored our luggage for free while we went to macchu pichu

Was this review helpful? Yes 1
London
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 4, 2011

A welcoming place to come back to after doing the Inca Trail - situated in a nice building in a decent, safe location the hotel offers a good base to explore Cusco. The staff were very good, the rooms clean, although the restaurant there could have been better - we ate there one night but much better to go to... More 

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England
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 29, 2011

Novotel was absolutely brilliant very very happy with our stay. It is in a really good location, the staff were really friendly, rooms very comfortable and a good breakfast to start the day. The courtyard is a lovely place to sit whilst drinking your coco tea. My husband done the Inka trail six years ago and always raved about Cusco... More 

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Sao Paulo, SP
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed July 29, 2011

Me, my wife and my 12 year old daughter stayed four days at the Novotel Cuzco. It is a seventeenth century mansion. The site was fully restored. In the old garden, the company built an annex, with modern rooms. The hotel has two distinct parts, one traditional and one modern. We were in the modern part, which is quieter as... More 

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Wynnewood, PA
Contributor
20 reviews 20 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 25, 2011

My husband and I spent 3 nights at the Novotel during our recent 11 day trip to Peru. We were really pleased with the Novotel. Our room was quiet, modern, and clean. We spent time relaxing our feet each day in the simple but elegant hotel lobby, sipping coca tea (highly recommended), reading and talking to other tourists. The breakfast... More 

Was this review helpful? Yes 1
São Paulo, Sp
Top Contributor
161 reviews 161 reviews
32 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed July 24, 2011

Excellent location , excellent architecture , excellent service ! One suggestion to the manager : Please , Miss ,buy some moisteners machines. At Cusco altitude, the air is tremendously dry. A fitness center would do great !!! Despite all , the hotel is awesome !!!!

Was this review helpful? Yes 2
Budleigh Salterton, United Kingdom
Top Contributor
55 reviews 55 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 20, 2011

Well presented hotel, comfortable rooms, decent breakfast, would stay again. Staff were friendly and mainly helpful.

Was this review helpful? Yes 1
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