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Novotel Cusco

1.0 of 5 San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
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Certificate of Excellence 2014
Novotel Cusco
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Novotel Cusco
Novotel Cusco
Novotel Cusco
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758 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
15 reviews 15 reviews
11 hotel reviews
4 of 5 stars NEW

We stayed here twice in the past 2 weeks in different rooms. Rooms are clean, comfortable, generic and quiet with windows closed. Coffee and tea making facilities were available in both rooms. Buffet breakfast was lovely with a good selection on offer. Hotel is located a short walk from the Plaza. Many nice restaurants are nearby. Staff were pleasant and... More 

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Melbourne, Australia
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Located only blocks from the central plaza in Cuzco, this hotel is in a beautiful building with a central courtyard that is unique. We stayed here for one night in a room in the back of the building. The hotel was quiet and clean but lacked the small touches and attention to guests that are done beautifully in other club... More 

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Top Contributor
133 reviews 133 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for nights in this hotel in San Isidro. It is located between downtown (old city) and Miraflores (beach area). They serve an excellent breakfast. They have in the S1 floor an indoor pool. The concierge is nice and helpful, Giovani is the guy. He provides restaurant suggestions and others supports.

Review collected in partnership with Accorhotels.com

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Senior Contributor
25 reviews 25 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two days before doing the Machu Picchu package and then again for one night on our return. From the outside, it is not like any hotel I have seen, with a narrow cobblestone street and nowhere for vehicles to park. But once you walk through the huge double doors and greeted by the staff, you are... More 

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Abu Dhabi, United Arab Emirates
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very attractive, the staff are very attentive and the breakfast buffet was satisfactory. The first room we stayed in was really nice, the second not so much. Hairdryer and safe were not working and I was disappointed that the rooms did not have kettles or coffee machines. My biggest complaint is that the check out time is... More 

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Victoria, Canada
Top Contributor
263 reviews 263 reviews
14 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The entrance to the Novotel in Cusco is easy to miss. There is nothing but a sign, affixed flat against the wall by a glass door, but step through that door and you find yourself inside a magnificent colonial courtyard with two stories of arches surrounding a large paved centre with tables, chairs and a central fountain. All of this... More 

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Southern NJ
Top Contributor
340 reviews 340 reviews
47 hotel reviews
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked the Novotel as part of our Cusco/Macchu Pichu/Sacred Valley tour. The staff was generally helpful. The front courtyard area is very attractive. The room was fine, but small. The hotel is in a good location for shopping and restaurants, plus it was near the Gatos market where we were able to buy water and soda, plus some snacks.... More 

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Houston, Texas
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We chose the hotel because it was originally an old monastery and so we were a bit disappointed when our room was way in the back in the new addition which totally lacks personality. The room was very generic and the safe didn't work but the staff was prompt in sending someone to replace the battery in it. The floors... More 

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Gujarat, India
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 16, 2015

It was indeed a novel experience at NOVOTEL CUSCO! The building is beautiful with a rustic charm. It is right in the middle of a narrow street yet we did not find that a hindrance. In fact the location was perfect as the city centre and shops were accessible on foot and we could take leisurely walks at night and... More 

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Melbourne, Australia
11 reviews 11 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 13, 2015

A 16th century building facelifted into a nice hotel. As soon as you enter the hotel, you get an historic feel starting with the charming Spanish stone courtyard and fountain. The rooms themselves are quite modern and have a view of classic city rooftops and surrounding mountainsides off in the distance. Majority of the staff spoke English which definitely helps... More 

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Additional Information about Novotel Cusco

Address: San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$
Hotel Class:1 star — Novotel Cusco 1*
Number of rooms: 99
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Also Known As:
Novotel Cusco Hotel Cusco
Cusco Novotel
Accor Cusco
Hotel Style:
#13 Business Hotel in Cusco
#27 Romantic Hotel in Cusco
#28 Family Hotel in Cusco

277 photos of this hotel

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Room/suite (47)
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