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All 143 Cusco hotels

Novotel Cusco

3.0 of 5 Hotel   |   San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
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Ranked #33 of 143 hotels in Cusco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
JenniG Sydney, Australia
  • Reviews (602)
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602 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Sydney, Australia
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A lovely hotel with friendly employees who make you feel very very welcome. We stayed here for 2 nights initially & then a further night upon our return from Machu Picchu - on our return arrival they said "welcome home" and gave us an upgrade to a Colonial suite. Breakfast buffet has a substantial selection. Hotel is very short walking... More

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Washington, Dc
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Novotel twice in early June 2014; for two nights on our way to Machu Picchu, the other for a single night on our return from MP and way to way the Amazon Rainforest. We loved the location which is easy walking distance to the Main Plaza and around the historic district. The hotel rooms were clean... More

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Brisbane, Australia
Top Contributor
137 reviews 137 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a fantastic location for walking to the museums, restaurants and town centre. The ambiance of the courtyard is just stunning. The rooms are well designed even with a pull out table and very clean and comfortable. The breakfast was very good and made even more enjoyable by the environment in the courtyard. The staff were friendly... More

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London, England.
Top Contributor
154 reviews 154 reviews
151 hotel reviews
297 helpful votes 297 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We received a very warm welcome at the Novotel Cusco and were allocated a beautiful Colonial room with our Accor Platinum membership. This proved a valuable refuge from the many tour groups who were staying in the hotel and was extremely comfortable although tea and coffee making facilities in the room would have added to our enjoyment. The Novotel has... More

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Lake Worth, Florida
Top Contributor
84 reviews 84 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lobby was impressive, the staff was friendly and helpful, the room was comfortable and the breakfast was quite good. When it appeared obvious to a waiter that I didn't like scrambled eggs, he told me in Spanglish that he could get me hard-boiled. When I said "fine", he asked me if I wanted a 10 or an 11 minute... More

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Arvada, CO
Top Contributor
88 reviews 88 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

You can walk to most of the key sites in Cusco from here so it makes a great base of operations. For those things farther afield, cabs are reasonable and there are always tours that can be arranged with the concierge. Breakfast was included and was a pretty good buffet. The main restaurant has tables in the courtyard which gives... More

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Las Vegas, Nevada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very beautiful. My boyfriend had a problem with how dim it is at night but I was okay with it. Didn't care about it. The main downfall about the rooms were that I can hear everything. Starting at 4am I can hear people cleaning in the alley way, dogs barking, people talking. The window is very thin... More

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Mays Landing, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived from Lima and made arrangements with the hotel for pickup from the airport. Cost us $20. The hotel is located in a narrow street. The concierge Carlo and the staff were very courteous and helpful. No sooner we arrived they welcomed us with the coca tea. Loved the covered court yard which had a very relaxing atmosphere. The... More

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Dubai, United Arab Emirates
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in a small lane very close to the Sun temple & Plaza de armas. The mariott is less than a minute away up the same street. The lobby/restaurant is very impressive with a high ceiling of glass. Service is good & rooms are as you would find in a standard Novotel or 3 star plus business... More

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New York City, New York
11 reviews 11 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has two good attributes - a good location and a decent restaurant. However, they are both cancelled out by the Marriott around the corner which has an equally good location and an even better location. I stayed at the Novotel as part of a tour and was disappointed by the nearly non-existent WiFi. It also is very noisy... More

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Additional Information about Novotel Cusco

Address: San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Cusco 3*
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Also Known As:
Novotel Cusco Hotel Cusco
Cusco Novotel
Accor Cusco

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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#24 Romantic Hotel in Cusco #25 Family Hotel in Cusco
Hotel Class
Official Description (provided by the hotel)
The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips. ... more   less 
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