We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 144 Cusco hotels

Novotel Cusco

3.0 of 5 Hotel   |   San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
Hotel website
Hotel deals
Hotel amenities
Special Offer
Up to 30% OFF!*
Save Saved
You added Novotel Cusco to your Saves list
Novotel Cusco
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #30 of 144 hotels in Cusco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
andres m
  • Overview
  • Reviews (639)
  • Photos (225)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (61)
  • Location
  • More
Write a Review

639 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Top Contributor
60 reviews 60 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel in the middle of old town one block away from square.Location is perfect for dinning and cultural tourism. It was a fantastic experience, hotel has a colonial look with high celling lobby. Rooms are clean. Service was excellent. Breakfast was good. I will stay again when returning to Cusco.

Was this review helpful? Yes 1
Top Contributor
59 reviews 59 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Good clean European style hotel, located just a short couple of blocks from the Plaza De Armas, Cusco's main square. Beautiful converted old building with a central courtyard that has been covered with a skylight. Nice rooms. We stayed twice, on two ends of a Machu Picchu trip, and found our nice second floor room off the courtyard a bit... More

Was this review helpful? Yes
Halifax, Canada
Top Contributor
74 reviews 74 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lobby of this hotel resembles a cloister. It really adds character to the place as the rooms are rather plain. The hotel is in an excellent location, within walking distance to many restaurants and shops. It is also less than 5 minutes walk to the main square and the two cathedrals. The staff were very friendly and helpful. The... More

Was this review helpful? Yes
Calgary, Canada
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a next to the Marriott and near the Plaza. It's price was much more reasonable than the Marriott. It had a good breakfast. Breakfast begins at 4:30am to accommodate travelers to Machu Picchu. It is on a narrow coble stone street. If you take more than 30 seconds to get out of the taxi, cars will be... More

Was this review helpful? Yes 1
shanghai, SF
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed there for 2 nights as part of a group before and after Inca Trail. The courtyard is very pleasant, great location to main plaza. Helpful staff. Room is clean and spacious with TV, wifi. I recommend it.

Was this review helpful? Yes
Doylestown, Pennsylvania, USA
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Novotel in Cusco for 4 nights in July 2014. This is genuinely a very nice 4-star hotel in a great location. It is a short, easy walk to the central plaza of Cusco as well as many famous nearby attractions. The lobby is comfortable and makes a great meeting place. The front desk staff was incredibly helpful... More

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this Hotel for 3 Nights - The rooms are basic enough but very comfortable and clean. The breakfast buffet has a really good choice from Bacon to fruit etc. We ate the first night at the Hotel Restaurant and the Ceviche there was delicious. They have oxegen available for the guests which my daughter had to use. The... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Gave a credit card for incidentals on two rooms. Both rooms were fine when I left and nothing used in mini bar. They charged my card $764 dollars. I called the hotel serval times and emailed they never responded. I turned it in for fraudulent charge through my credit card company but its still being charged to me. Also if... More

Was this review helpful? Yes 2
Lima, Peru
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Much better than expected. Nice old building with large Spanish patio. Very good buffet Breakfast I which is included. Rooms are comfortable. Mine was a little dark since the window was overlooking the patio and not the street. You may want to check that if you do not like dark rooms. Location is great. It is 3 blocks away from... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Novotel Cusco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Cusco? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Cusco

Address: San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Cusco 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Cheap Tickets, Tingo, Hotels.com, ACCOR, BookingOdigeoWL and Venere so you can book your Novotel Cusco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cusco Hotel Cusco
Cusco Novotel
Accor Cusco

225 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (184)
Hotel & grounds (46)
Bathroom (16)
View from room (14)
Room/suite (34)
Family/play areas (4)
Dining (11)
Business center/function rooms (1)
Other (58)

Management photos: Courtesy of the property manager

All management photos (42)
Dining (8)
Room/suite (7)
Hotel & grounds (4)
Other (23)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Cusco with
any amenities


Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#23 Romantic Hotel in Cusco #24 Family Hotel in Cusco
Hotel Class
Official Description (provided by the hotel)
The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Novotel Cusco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer