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Novotel Cusco

#44 of 147 Hotels in Cusco
Certificate of Excellence
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San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
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811 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gold Coast
Top Contributor
65 reviews 65 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Given the amount of hotels in Cusco that offer a similar level of comfort this hotel really stands out as exceptional value for money. Well located, comfortable beds and HUGE rooms make the actual stay comfortable. The staff are pleasant, helpful and accommodating. The location is perfect to walk to anything you may need or want to see in Cusco.... More 

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Kelowna, Canada
Top Contributor
51 reviews 51 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a pleasant hotel, well laid out. Rooms are straightforward, but there is an appealing inner courtyard. Lots of shopping and restaurants in walking distance, as is the central plaza, cathedral, etc. Drawback was that the air conditioner could not keep up, it made the right noises, but did not produce. Thankfully, the windows open and the outside air... More 

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Albany, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was started as a Spanish villa in the mid 1500s so has a historic feel. The interior courtyard is beautiful and a great place to relax. But never fear, it is totally modern and comfortable. The staff is friendly and helpful. The breakfast has quite an array of choices, both cold and hot food. The wireless connection worked... More 

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Midhurst, United Kingdom
Top Contributor
73 reviews 73 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A great location, within easy walking distance of the city centre. Very pretty lobby area, rather like the cloisters of an abbey or convent. Breakfast was adequate but not exceptional. We stayed here twice, either side of two days in the Sacred Valley and at Machu Picchu. As only small bags could be taken by train to Machu Picchu, the... More 

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Calgary, Canada
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

The Novatel is a perfect place to stay prior to and after Machu Picchu. The rooms we had were comfortable, clean, neat with Ikea type furniture. The beds are a bit on the hard side. Ask for a room with window facing outside the garden. We had no problem with any noise. The only big complaint I have for the... More 

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Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We are currently staying at Novotel Cusco and loving it! It is clean, comfortable, quiet, warm, well appointed and modern. The windows can be opened for fresh air! Wifi is quick and available in room. The staff is very friendly and always there to help. One of our group needed medical assistance early one morning, which was provided quickly and... More 

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Corte Madera CA
Contributor
17 reviews 17 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

just completed a lovely tour of the Sacred Valley and stayed at Novotel Cusco. Very clean, centrally located and charming central courtyard. Friendly helpful staff and wonderful food. Loved my room overlooking all the tile roof tops. I would go back there again. Great place to stay!

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Clearwater, Florida
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Novotel, Cusco Time Period: April 20, 2015 to April 23, 2005; and April 25 to April 28, 2015 Rating: The Novotel is rated at 4-stars. Our assessment is that it is the hotel met 3-stars easily, as a converted convent and its centric location. We feel the 4-star rating was achieved because of the closeness to the central plaza, WiFi,... More 

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Lima, Peru
Contributor
17 reviews 17 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there 3 nights for a business seminar in the hotel. Upon arrival staff overall was prompt and courteous. Most flights from Lima arrive early in the morning to Cusco, so I got to the hotel at 7am and my room was ready, I was pleasantly surprised I didn't have to wait for the usual 3pm check in. The room... More 

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