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Wifala Thematic Hotel Boutique

Certificate of Excellence
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Jiron Tetecaca Nro 111 | Cusco, Cusco Cusc 01, Peru
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Wifala Thematic Hotel Boutique
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Wifala Thematic Hotel Boutique
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152 reviews from our community

Traveler rating
    99
    39
    10
    1
    3
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13
82
19
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (31)
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Riseley, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel before and after trekking to Machu Picchu. The hotel was clean and the staff very friendly and helpful. The rooms were small but very comfortable, avoid rooms on the reception level as it can get noisy with people up at the crack of dawn catching the train to Machu Picchu. Overall very good and comes... More 

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Elgin, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My stay here was comfortbale and relaxing. The service was outstanding. Andrea was wonderful. They assisted me in my tour plans and selection of resturants to eat at. They addressed all of my concerns in English.

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Miami Beach, Florida
Top Contributor
75 reviews 75 reviews
35 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 8, 2015

Made the choice to stay here based on TripAdvisor reviews, and the prior reviewers did not make a mistake. This property is certainly worth a 5 star rating, if only for the incredibly helpful front desk staff who worked in the evening. A few standout events that other travelers should know that should sway them to choosing this property: 1.... More 

Was this review helpful? Yes 1
Canada
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 5, 2015

Let me start by saying that I travel all the time for my work and I also have done some backpacking. I have stayed in different type of accommodations, anywhere from hostels to a Five-Diamond hotel. I can make a difference between reality and unrealistic travelers expectations. LOCATION: I give 3.5*. It is not downtown but about 10 minutes walk.... More 

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Ernesto S, Guest Relations Manager at Wifala Thematic Hotel Boutique, responded to this review
Google Translation

Gracias por tus observaciones: Como lo indicas estamos ubicados a 10 minutos a pie de la plaza principal de Cusco,... More 

Littleton, Colorado
2 reviews
5 of 5 stars Reviewed November 28, 2014

We rolled into Cusco with no expectations about the city or our hotel as this was our first visit. The city is pretty amazing but what was really great was our stay at the Wifala Hotel. The staff is very accommodating and helpful in every way. They helped us with every need including directions, restaurant recommendations and even had beers... More 

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Ernesto S, Director of Sales at Wifala Thematic Hotel Boutique, responded to this review

Thanks for your comment, we are pleased that you enjoyed your stay in our hotel Cusco and thanks for recognizing the service and attention of the staff, we motivate you to segir improving every day More 

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 6, 2014

The place is roughly a 15 minute walk from the main square and I was pleasantly surprised by the place. The room is a bit on the small side, so don't expect too much walking room, but the room that we stayed in (Nazca) was nice. It has a rainfall shower and they provided us with a heated water bottle... More 

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Ernesto S, Director de Relaciones Públicas at Wifala Thematic Hotel Boutique, responded to this review
Google Translation

Gracias por tu estadía en Wifala Hotel, cada una de nuestras habitaciones tiene una decoración diferente y ecléctica diseñadas para... More 

Montreal, Canada
Top Contributor
62 reviews 62 reviews
57 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed October 15, 2014 via mobile

We stayed here for 6 nights throughout our time in the sacred valley area and truly enjoyed it. The location is about a 15-20 minute walk to the main tourist area and in a neighborhood that feels a little more real while being just as safe as the tourist area. We had two different rooms and they were both great.... More 

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Winston Salem, North Carolina
Top Contributor
119 reviews 119 reviews
70 hotel reviews
468 helpful votes 468 helpful votes
5 of 5 stars Reviewed October 8, 2014

Me and my husband stayed for two nights while visiting the area. First I want to say that if you have any questions or concerns at all, simply email them. I had numerous contacts with Monica and was very happy to finally meet her upon arrival. I booked directly through contacting the hotel and she offered me a room for... More 

Was this review helpful? Yes 10
Exeter, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed in this hotel on arrival in Cusco (August 2014) and also after undertaking the Inca Trail (They were happy to store our bags for the four days we were trekking). The hotel is small and very friendly. The staff speak a little English - enough to get by bearing in mind that we speak no Spanish at all.... More 

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 7, 2014 via mobile

I understand that this is a boutique hotel, and rooms are supposed to be small, however this wa super small. The wife and I didn't even have place to unpack. The flush in the restroom wasn't reliable, had some issues every now and then. Ok, the bed- worst bed ever!!! The springs in the mattress were so bad that it... More 

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Ernesto S, Director of Sales at Wifala Thematic Hotel Boutique, responded to this review

I'm sorry you've had these problems in the hotel one morning we had no gas supply for hot water problem was solved in 40 minutes for your comment recomende staff to take note of the comments of the guests and communicate to take to solve the problem as soon as possible More 

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