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Belmond Palacio Nazarenas

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Plaza Nazarenes 144, Cusco, Peru
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Belmond Palacio Nazarenas
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Belmond Palacio Nazarenas
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375 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Paris, France
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is amazingly placed on a beautiful little square and a few minutes walk away from the main square and the cathedral.I never thought I would be in a hot swimming pool at around 3500 meters.This mind blowing center of architecture is supposed to be built on an ancient royal palace hence the name.The breakfast is a great buffet... More 

Was this review helpful? Yes 1
oeperu, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Pierre, Thank you for your time to share your comments. A great pleasure to read you had such a fabulous time with us and enjoyed so much Cusco. Whenever your travels take you back to Peru, do make sure to let us know so we can assure some more quality time for you. Looking forward to it and we... More 

Toorak, Australia
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

The charm, of this former palace, with its Inca walls, beautiful courtyard, spectacular pool, spa, bar and restaurant cannot be equalled in Cusco City. Full of Spanish flare in a quiet plaza behind the main square its location is central to all that Cusco has to offer and a jumping off point to Machu Picchu. Wifi, Satellite TV, oxygen enriched... More 

Was this review helpful? Yes 1
oeperu, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Karen, Thank you for recommending us Your detailed description of what to expect is a great tool for future guests and we appreciate it enormously. We hope to have the chance to welcome you back soon with us With warmest regards Floris Boyen General Manager More 

Adelaide
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were unable to stay at the Belmont Palacio but had an hour to spare so visited for morning tea. It was a luxurious experience! The Staff were extremely welcoming and the poolside cafe was a joy to behold.

Was this review helpful? Yes 1
oeperu, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear JT2407 We appreciate your time to share your experience by the pool. It is a pleasure to read you assigned some quality time to visit us for tea by the pool. Do let us know when you plan to return so to make sure you stay with us and have more time by the pool. Untill than, with warmest... More 

Paris, France
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Charming place in the best surrounding great swimming pool and warm staff . Expensive but worth it but have your meals elsewhere (pachapapa etc) we where unhappy with the food and the price especially 24$ for four espressos but there is a good espresso machine in the room...

Was this review helpful? Yes 1
oeperu, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Isabelle, Thank you for sharing your comments on Trip Advisor. I regret to hear that the price quality of the food was not up to speed. I will certainly assure we find out what happened and take steps to rectify this issue. Your feed back will help us to grow and eliminate this sort of experiences for the future... More 

Cusco, Peru
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you are looking for Perfection, Belmond Palacio Nazarenas is THE place! The room has all the amenities you can which for and if you are still missing something the people of the butler staff or concierge will go and get it for you! With other words the service is impeccable, from the Hypnoze Spa until the Senzo restaurant... This... More 

Was this review helpful? Yes 1
oeperu, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear OLI19921206, Thank you for sharing. Words like perfection and impeccable makes us very proud and keeps us so motivated, thank you. We look forward to your next visit so you can enjoy again our food, cocktails, spa and service. Warmest regards Floris Boyen General Manager More 

Sydney, Australia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an exceptional hotel in an exceptional location. Situated on the small and tranquil Nazarenas square close to both San Blas and the Plaza de Armas its location is hard to beat. The wonderful pre columbian museum is right next door and the Inca museum about 50 yards away. We were upgraded to a premium suite which was extraordinary.... More 

Was this review helpful? Yes 1
oeperu, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Kookaburra58, Great to read your contribution on Trip Advisor. It was great to welcome you with us and we were happy for you the due the government meeting you could delight more of Cusco and our hotel. Warmest regards Floris Boyen General Manager More 

San Jose, California
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a wonderful hotel, one of the best I've stayed in worldwide. First off, it's centrally located. Very easy to get to from the airport, then many sights to see within very close walking distance. The grounds are wonderful. Though it's in the central part of Cusco, the courtyards are peaceful and quiet. I reserved a junior suite, and... More 

Was this review helpful? Yes 1
oeperu, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear C K H, Thank you for an amazing review, indee very detailed! So good to read that you enjoyed every aspect of your experience with us. Looking forward to have you back soon with us With warmest regards Floris Boyen General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is not a hotel, its an experience! From the moment you arrive, you feel both at home and like royalty. The hotel itself it beautiful with exquisite attention to detail. The grounds are stunning and well kept, our room was gorgeous, and the staff were very attentive to our every need (it felt as if our room was re-cleaned... More 

Was this review helpful? Yes 2
oeperu, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Ryan V, Thank you for a great review. I am happy to read you enjoyed our services, especially the Pisco Sours at Senzo bar! With my best regards, Floris Boyen General Manager More 

Edmond, Oklahoma
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Incredible property. Beautiful rooms and friendly staff. I highly recommend requesting "inside rooms" away from the street. The rooms adjacent to the street can be very noisy. The breakfast buffet was particularly outstanding.

Was this review helpful? Yes 1
oeperu, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear DSG001, Thank you for commenting and sharing your experience with us. We would have loved to know that you had this inconvenience with the noise during your stay, for sure we would have changed the room. Please let me know if you will visit us again, I will personally take care of your stay. Warmest Regards, Floris Boyen General... More 

NYC
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was lucky enough to spend three nights at the Belmond Palacio Nazarenes last week, and I can't recommend this property highly enough. The staff was exceptionally helpful, the room absolutely gorgeous, and the restaurant was great. The extra special touches, like the complementary butler who comes to your room to give a lesson on making pisco sours, really make... More 

Was this review helpful? Yes 1
oeperu, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Julia A, Thank you for share your your experience on Trip Advisor and for your highly recommendations. I am happy to read of your love for our special touches. Hope to have you back with us soon with best regards, Floris Boyen General Manager More 

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