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All 144 Cusco hotels

JW Marriott Hotel Cusco

5.0 of 5 Hotel   |   Esquina De La Calle Ruinas 432 y San Agustin, Cusco, Peru
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94%
Ranked #5 of 144 hotels in Cusco
A recent review
5 of 5 stars reviewed today
Penayups Sao paulo
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  • Reviews (565)
  • Photos (375)
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  • Room tips (105)
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565 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Sao paulo
1 review
5 of 5 stars Reviewed today NEW

We stayed at the JW Marriott Cusco on June 27, 2014. The front desk was very helpful and the ambience was unforgettable. Of notable mention was the service provided by the in house paramedics specifically Ricardo Cardenas who assisted us at 12 midnight, gave us oxygen and reassured us that we would be ok. The staff and manager of the... More

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Mumbai (Bombay), India
Top Contributor
51 reviews 51 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this wonderful property and were amazed at the property which is beautiful and superb. The check in was smooth and the rooms are superb. The breakfast and the spread was typical excellent. The hotel has oxygen supplement and that helped a lot and made the stay very comfortable.

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Chicago, Illinois
Top Contributor
60 reviews 60 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Absolutely stunning hotel. The lobby is a comfortable place to relax in the evenings, while the courtyard is lovely when the sun is out. We spent nights after dinner lounging by the fireplace, as did many other guests. Also loved the small but beautifully decorated relaxation pool and hot tub area. It’s a comfortable place to relax sore muscles after... More

Was this review helpful? Yes 1
JWMarriottCusco, General Manager at JW Marriott Hotel Cusco, responded to this review

Dear Ms. Katewh, I am very pleased that you enjoyed the hotel, the exhibition area, its facilities, specially the cozy lobby with the fireplace, the spa area where you could relax after your tours, our details like tea station available at front desk helping you to relieve altitude sickness and also the cookies for US Independence Day but most of... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel is located in a desirable spot within Cusco, and it's beautiful. The staff is predictably, very helpful, as they always are at Marriott hotels. The desk clerk Bryan was the first to greet us and he checked us in, as well as took us to our room. The breakfast staff manager was also wonderful and very helpful. She... More

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fort lauderdale
Contributor
14 reviews 14 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From start to finish one of the best hotel experiences. 6 nights at the Marriott in Cusco was a pleasure. The staff was friendly and helpful to an extreme. Our room was comfortable, clean with great amenities. Every request made at the front desk was promptly fulfilled. Highly recommend.

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JWMarriottCusco, General Manager at JW Marriott Hotel Cusco, responded to this review

Dear Xandra620, Thank you for your comments, considering us one of your best hotel experiences! I am happy to know that you could expend 6 nights with us, experiencing our great quick service and staff sincere friendliness. I am glad you could enjoy your room having all you need and deserve. We look forward to welcome you back soon. Best... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel with my dad last June (sorry for the late review). It's such a cosy place and I really loved the setting and the beautiful furniture. It looks like in a castle. The staff is very friendly and the lobby is kinda the eating area as well. The hotel is in a very central location and... More

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JWMarriottCusco, General Manager at JW Marriott Hotel Cusco, responded to this review

Dear Mrs. Brendaontour, Thank you very much for taking the time to leave your comments about your stay with us, it is very important for us to know our guests opinions and recommendations. I would like to thank you for your preference and come with your dad and could appreciate the details and décor of this beautiful property making you... More

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

First, and foremost, let me start by saying that Bryan (Brian) was the most helpful employee in the entire hotel. All the employees were extremely helpful, but Bryan made our stay extremely enjoyable. The outside look of the hotel leaves lots to be surprised about upon entering this amazing hotel. The outdoor patios/courtyards, the inside lobby, the bar, the restaurant...they... More

Was this review helpful? Yes
JWMarriottCusco, General Manager at JW Marriott Hotel Cusco, responded to this review

Dear guest, I appreciate your positive comments that encourage and motivate us to continue delivering a great service every day. I will personally congratulate Bryan for giving you a splendid service helping you any time you needed as well as all the staff that made you stay enjoyable. I am so glad to know that you loved the hotel itself... More

Cincinnati
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel a bit and this hotel was just great. Clean, modern, great attention by very nice employees. Beautiful with great history. The free tour was interesting, but short and worth it. It was very close to the square (which was not as much fun because of all the hawkers), and very close to the restaurants to San Blas -... More

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JWMarriottCusco, General Manager at JW Marriott Hotel Cusco, responded to this review

Dear Jibbyjit, Sincerely, I really appreciate the kind words you use to describe us and our staff that are always eager to help and serve our guests. I value you interest on knowing a little bit more about our history by taking the guided tour, we feel very proud of the remains found in the property during constructions that now... More

Port of Spain, Trinidad
1 review
5 of 5 stars Reviewed 5 days ago NEW

I visited this wonderful hotel and think it is important to acknowledge the great customer service offered by staff. At the JW Marriotts, I spent six days and on the final night, it appeared I was experiencing symptoms of altitude sickness. I made a call to the lobby and within 5 minutes a representative came up to the room. Many... More

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JWMarriottCusco, General Manager at JW Marriott Hotel Cusco, responded to this review

Dear Mr. Seale Please accept my appreciation for you kind words and all the generous comments you made about our property and more over about the service of our staff. I am really happy to know that our attentive paramedic Mr. Rivera took good care of you and assisted you to ease the uncomfortable high altitude symptoms. Rest assure that... More

Sugar Land
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed two nights last week at this amazing hotel. We were impressed all the way from top to bottom. The hotel has a very unique history and they share that every day at 6 pm with the guests. The restaurants are excellent. I had the best veggie burger and asian salad at dinner. The breakfast spread is almost 50... More

Was this review helpful? Yes
JWMarriottCusco, General Manager at JW Marriott Hotel Cusco, responded to this review

Dear Heatflux It is a joy to read that you could enjoy our guided tour by the property and got the chance to know a little more about the hotel history. This is a monument that we proudly guard and love that our guest can enjoy it. I am happy to hear to had a great meal at our restaurant... More

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Additional Information about JW Marriott Hotel Cusco

Address: Esquina De La Calle Ruinas 432 y San Agustin, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Hotel Cusco 5*
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Amenities

Bar / Lounge Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Cusco #5 Romantic Hotel in Cusco #6 Family Hotel in Cusco #7 Business Hotel in Cusco
Hotel Class
Official Description (provided by the hotel)
Located in the city’s historical center, the JW Marriott Hotel Cusco combines the needs of today’s luxury traveler with the design elements of an architecturally stunning archaeological site. History-seekers will find Peruvian cultural artifacts in the hotel’s two exhibition halls. Accommodations are equipped with the latest technology including Wi-Fi, LCD cable TVs, and oxygen systems for a fee. Designed around a colonial convent, this hotel in Peru features resort-like amenities including a Cusco restaurant with excellent Peruvian cuisine, a bar and a full-service spa offering a relaxation heated pool, sauna, steam room and treatments inspired by ancient techniques. The JW Marriott Hotel Cusco also offers 1,442sq.ft. of meeting space and professional planners to assist in creating your perfect event in Cusco. ... more   less 
Number of rooms
153

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