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JW Marriott El Convento Cusco

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Esquina De La Calle Ruinas 432 y San Agustin, Cusco, Peru
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JW Marriott El Convento Cusco
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JW Marriott El Convento Cusco
JW Marriott El Convento Cusco
JW Marriott El Convento Cusco
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1,165 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed today NEW

The hotel lobby is breathtakingly beautiful. It has an indoor and outdoor patio. It is unfortunate we only stayed one night and were unable to enjoy all the perks the hotel offers. We did enjoy the jacuzzi late in the evening and the staff was kind enough to turn it on for us. The pisco sours we had at the... More 

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New Jersey
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Amazing hotel, only a few blocks away from the town center. The staff was very friendly and accommodating. Many stores restaurants walking distance, this was the fist hotel I've been to with a pool located in the basement. The hotel restaurant was amazing,every portion of my meals were very tasty. Highly recommend staying at this hotel.

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Washington DC, District of Columbia
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I went on a romantic getaway with a special someone and had one of the most beautiful weekends. In this serene getaway space I was able to relax, sit by a fire, drink a fine cocktail, read and reflect in the courtyard and retreat to my amazing room. The staff were incredibly hospitable, welcoming and warm and were very knowledgeable... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

Exceeded the quality I have come to expect from the Marriott. Definitely the place to stay in Cuzco if you can afford it. Camping out at the buffet breakfast was a highlight. Excellent quality, service, atmosphere, and prices. A great place to return to after days of trekking to Machu Picchu.

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London
Level Contributor
70 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel was nice and most of staffs were friendly but quite slow. But I believe this is latin america. I love the hotel swimming pool. it was small but very warm. The decoration was nice. The location was really good and central. close to everything. The breakfast was really good. I enjoyed it. Room was smaller than I expected but... More 

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Greenville, South Carolina
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I loved this hotel! The entry and common areas are beautiful. It is a short walk to the main square in Cusco. There is a relaxation pool and jacuzzi in the basement of the hotel which are perfect for easing sore muscles after hiking Machu Picchu. There is a coca tea bar in the entry way and oxygen in the... More 

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Atlanta, Georgia
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When I travel for business, I like to stay in a Marriott, however this trip was for pleasure, and I tend to not want to stay in global chains when traveling because they can be so impersonal. That said, this Cusco JW Marriott is anything but impersonal. We had a classic inca room, on the lowest floor, as this hotel... More 

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High Point, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed here five nights - three on the front end and two on the back end of a trek in the Ausangate area. The room was comfortable and had all of the amenities you would expect in a first-class hotel. The breakfast buffet had so many offerings it was hard to choose which to eat and Alvaro gave us... More 

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JWMarriottCusco, General Manager at JW Marriott El Convento Cusco, responded to this review

Dear DHPolePole, Thank you so much for your kind comments, it is great to know you had a wonderful stay with us at JW Marriott El Convento Cusco, I hope you have enjoyed your trek to Ausangate, I've heard it is an impressive tour. I am glad you enjoyed your room, the amenities, the breakfast, the outstanding service. I will... More 

Winster, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

A sense of history, luxurious and unique surroundings, excellent personalised service, a brilliant location and delicious food - what more could you want in a hotel? The Marriott El Convento is a truly amazing place which has been developed out of a convent that had fallen into disrepair. While the hotel offers a 5 star experience the renovations have remained... More 

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JWMarriottCusco, General Manager at JW Marriott El Convento Cusco, responded to this review

Dear Sue H, Thank you very much for taking the time to write your detailed review about your stay with us at JW Marriott El Convento Cusco. I am so happy to know you loved everything about the hotel highlighting our history and remains found which perfectly combine with our elegant decoration. I apprecite the time you took to go... More 

New York City, New York
Level Contributor
151 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 1 week ago

From checkin to check out! We spent two nights at the property booking a Marriott rate with breakfast and lunch included ... Given that we had travelled for nearly 18 hours it was ideal. We had lunch in the courtyard before our room became available. After a short rest we took advantage of the 6 PM tour of the hotel...... More 

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JWMarriottCusco, General Manager at JW Marriott El Convento Cusco, responded to this review

Dear JZ16, Thank you so much for your feedback, I appreciate your opinion and kind comments. It is great to know you found a great deal booking not only a room but also breaksfast and lunch with us which you enjoyed in our beutiful colonial courtyard. I would like to thank you for taking the time to take the afternoon... More 

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