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LP Hotel Cusco

#18 of 150 Hotels in Cusco
Certificate of Excellence
3.5 of 5
Hotel website
Av. El Sol 602, Cusco, Peru
LP Hotel Cusco
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Ranked #18 of 150 Hotels in Cusco
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
william183 Carolina, Puerto Rico
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354 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Carolina, Puerto Rico
Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is an excellent small hotel. The service received from the employees was outstanding, the location is very convenient and the rooms are very quiet and clean. The breakfast had a great variety of food and the reading area at the main lobby was cozy and quiet. You can walk to all the main places at Cusco from this hotel... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, Thank you so much for sharing your review with the trip advisor community. We are glad to know that we met your expectations, and that our professional staff took good care of you during this special trip to Peru. Once again, we thank you for your time in writing this comment, and we look forward to your next... More 

Jacksonville Beach, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our rooms were comfortable and the staff was very friendly and helpful. We were just a short walk from the town square. The free breakfast was very good and we also eat there one evening and the food was excellent and very affordable. I highly recommend this motel to other travelers.

Review collected in partnership with this hotel

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Thank you for choosing Los Portales Cusco Hotel at your recent in Cusco. We are so glad to know that you had a great stay with us. Our Team are constantly working to improve and deliver the best to all guests. We assure that your review will be shared with our team, they will feel motived by your... More 

San Francisco
Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

I didn't expect much from LP Hotel as it was rated as a 3-Star. But I was pleasantly surprised upon arrival. It is updated, clean and modern looking. The rooms were small but very efficiently laid-out. It reminded me of the Scandinavian hotels. The rooms were clean, comfortable and the beds were just right for a restful sleep. The rooms... More 

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Thank you for your wonderful review about your recent stay. We are glad that you enjoyed the quality of service from our personal and the hotel facilities. We look forward to seeing you on a future visit to Cusco. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, More 

Houston, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

If you are looking for a place that is located near everything (museums, Central Plaza, Money Exchange, Clinics, etc) then look no more. If you are looking for great service (Rosa, Milagros and Giovanny thank you for your service!!! ) then LP Hotel Cusco is the place you are looking for. Very clean, VERY SECURE, and very professional. Staff speaks... More 

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Thank you for your wonderful review about your recent stay at los Portales Cusco Hotel. We are glad that you enjoyed the quality of service from our personal and the hotel facilities. Rest assure that I will share your excellent comment with our staff specially with our front desk department and they will feel so motivated to know... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed here before and after our recent Inka Trail hike. The staff is great. The hotel is very clean and modern. The room size is fine - what one would expect in Europe. The breakfat buffet was very nice. They stored our luggage between stays. Our first room was on the inner courtyard - reasonably quiet but you could... More 

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Thank you very much for taking the time to share your comments about your recent stay at Los Portales Cusco Hotel. We continue working to offer our guests the best experience, That´s why we will share your advice with our staff who will gladly consider it to continue our improvement. We hope to see you again in the near future.... More 

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for 3 nights. The hotel is super clean, the staff is super helpful and always smiling. The food is good and I am glad they have free coca tea which they will offer during your check-in process. The altitude gave my wife a hard time, they have quick room service and the penne carbonara... More 

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest: Thank you for the wonderful review, we appreciate you took part of your time to share your comments on Trip Advisor page. We are more than pleased to read your positive comments about your stay with us and recognition on the service quality our team delivered. We hope we can have you as our guest in a near... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

Overall great experience. Love having some of the amenities of home while in Peru. Fastest wifi I've had in the last week. Breakfast was great. Staff was always friendly and kind. My only suggestion would be to request an outer room and not a courtyard room. Courtyard rooms are smaller and noisier.

Was this review helpful? Yes 1
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest We appreciate the excellent comment shared on Trip Advisor page about your recent stay in Los Portales Cusco Hotel. We are proud to know that your stay with us was enjoyable and above all our personal achievement meet their expectations according to all your requirements. We hope to serve you again in the near future. Best Regards, More 

Wellington, New Zealand
Level Contributor
187 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed June 10, 2015

The hotel is located in a central location with only a 10 minute walk to the Plaza de Armas. We stayed in the hotel either side of a visit to Machu Picchu. The hotel held our bags while we travelled to Machu Picchu. The staff were polite and helpful. Our room was located overlooking the inner courtyard and was quiet.... More 

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, Thank you for sharing your experience with our hotel. We are more than happy to know your stay with us was enjoyable. We continue working to offer our guests the best experience, That´s why we will share your comment with our staff who will gladly consider it to continue our improvement. Sincerely, More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 6, 2015

Loved this hotel, very friendly staff who couldn't do enough for you. Our only gripe was the noise from the breakfast/terrace area early morning from 4.30am. We found a lot of people are up early even us some mornings. Easy to find square plus most of the museums are around this area close to hotel, there is a chocolate museum... More 

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest We thank you for taking your time and sharing your recent stay on Tripadvisor page. It is gratifying for us to know that all our partners were able to meet all your expectations, we ask apologies for the noise from the terrace which uncomfortable rest. Again thank you for your excellent review and we hope to serve you... More 

atlanta
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 6, 2015

From our late arrival, we were greeted by Cesar, who inspite of the late check-in was very helpful and gracious. He even took some time to show us on a map where to go and his personal recommendations for shopping. The restaurant is fantastic, the breakfast buffet was great but the entrees and drinks for dinner were some of the... More 

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest We are very grateful to your excellent comment about your recent stay al Los Portales Cusco Hotel, we are delighted to know that your stay was quite pleasant as well as we are happy to know that he could enjoy the variety of our dishes in our restaurant Chaska and above all our staff lived up to satisfy... More 

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