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LP Hotel Cusco

#21 of 148 Hotels in Cusco
Certificate of Excellence
3.5 of 5
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Av. El Sol 602, Cusco, Peru
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LP Hotel Cusco
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Ranked #21 of 148 Hotels in Cusco
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
Chris S
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333 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (333)
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1 review
5 of 5 stars Reviewed 2 weeks ago

Overall great experience. Love having some of the amenities of home while in Peru. Fastest wifi I've had in the last week. Breakfast was great. Staff was always friendly and kind. My only suggestion would be to request an outer room and not a courtyard room. Courtyard rooms are smaller and noisier.

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest We appreciate the excellent comment shared on Trip Advisor page about your recent stay in Los Portales Cusco Hotel. We are proud to know that your stay with us was enjoyable and above all our personal achievement meet their expectations according to all your requirements. We hope to serve you again in the near future. Best Regards, More 

Wellington, New Zealand
Level Contributor
149 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located in a central location with only a 10 minute walk to the Plaza de Armas. We stayed in the hotel either side of a visit to Machu Picchu. The hotel held our bags while we travelled to Machu Picchu. The staff were polite and helpful. Our room was located overlooking the inner courtyard and was quiet.... More 

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ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, Thank you for sharing your experience with our hotel. We are more than happy to know your stay with us was enjoyable. We continue working to offer our guests the best experience, That´s why we will share your comment with our staff who will gladly consider it to continue our improvement. Sincerely, More 

Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Loved this hotel, very friendly staff who couldn't do enough for you. Our only gripe was the noise from the breakfast/terrace area early morning from 4.30am. We found a lot of people are up early even us some mornings. Easy to find square plus most of the museums are around this area close to hotel, there is a chocolate museum... More 

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ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest We thank you for taking your time and sharing your recent stay on Tripadvisor page. It is gratifying for us to know that all our partners were able to meet all your expectations, we ask apologies for the noise from the terrace which uncomfortable rest. Again thank you for your excellent review and we hope to serve you... More 

atlanta
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From our late arrival, we were greeted by Cesar, who inspite of the late check-in was very helpful and gracious. He even took some time to show us on a map where to go and his personal recommendations for shopping. The restaurant is fantastic, the breakfast buffet was great but the entrees and drinks for dinner were some of the... More 

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ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest We are very grateful to your excellent comment about your recent stay al Los Portales Cusco Hotel, we are delighted to know that your stay was quite pleasant as well as we are happy to know that he could enjoy the variety of our dishes in our restaurant Chaska and above all our staff lived up to satisfy... More 

Parrish, Florida
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was the second hotel with Gate 1 Tours on our Peru trip. Updated hotel with clean rooms. I like that you can open the windows at night for fresh air and actually listen to city sounds. We had the staff push the two single beds together so no problem there. Coca tea available and good breakfast. Great location for... More 

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Thank you for sharing your excellent review on Tripadvisor page. We are very happy to know that you enjoy your stay with us is a pleasure for us to know that our personal achievement meet all your requirements, be assured that I will share your comment with all our partners so that in this way the commitment is... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

We stayed here before the Inca trail. The hotel is centrally located- less than 10 min walk to the main square. The breakfast was great and plentiful. The rooms were clean. Only thing is standard room faces the road and can be a bit noisy but didn't bother us too much. Originally after our return from the inca trail we... More 

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ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest We are grateful for your excellent comment about his recent stay in Los Portales Cusco. It is very gratifying for us to know that your stay with us was enjoyable and above all could enjoy the junior suite in his return Inca Trail, our staff strives to make your stay a memorable one, be assured that we share... More 

Vista, Ca
Level Contributor
300 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed May 25, 2015

Staff is wonderful at this hotel but the room really felt cramped, smallest room during our trip to Peru (remember we are in Peru and not Tokyo). Bathroom was small but shower was very good. Electric space heater took up valuable floor space increasing to cramped feeling. The "queen" bed was undersized and there were several inches between the bed... More 

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Thank you for sharing your comments on TripAdvisor page. Thank you very much for the comments during your stay, we always take into account in order to improve and thus our guests to leave with the best satisfaction. We hope to serve you again in the future. Best Regards, More 

Riverview, Florida
1 review
5 of 5 stars Reviewed May 17, 2015

Best experience ever, nice staff, very nice clean room, good breakfast, the staff is always helpful for all your needs. My husband and I really enjoy this hotel, located in the center of Cusco. To Los Portales staff , I would like to say gracias de todos

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest It is a pleasure for us to know how much you enjoyed your stay with us and we are very thankful to you for sharing your experience on Tripadvisor page. Our staff will be very delighted to know about your comment, our main priority are our guests, that’s why we make all the possibilities to feel our guests... More 

Caerdydd
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 25, 2015

We stayed here before and after our visit to Mach Picchu. It was a great place to stay, very convenient for the main square, without being too close! The staff were excellent, very friendly and helpful, the rooms were great - although occasionally let in a bit of noise. Breakfast was fine and we also had the club sandwiches in... More 

Was this review helpful? Yes 1
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, Thank you for the wonderful review, we appreciate you took part of your time to share your comments with Tripadvisor. We are pleased to read that you had a wonderful stay with us, comments like yours motivated us to offer every day the best service to all of our guests. Rest assure that that your valuable comments wll... More 

Dublin
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 15, 2015

Stayed here for 2 nights before Inca Trail and 1 night after. Hotel location is great, less then 10 minutes walk to main square and everything you need nearby. Room was clean and comfortable, bathroom also. Good powerful shower which means a lot at the end of a long trek! Staff downstairs were very nice and helpful, in particular the... More 

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, Thank you for sharing your comments on Trip Advisor page. It is a pleasure for us to know how much you enjoyed your stay with us, our staff will be very delighted to know about your comment, we are very proud of our service and we always do our best to make our guest´s experience something unforgettable. Thank... More 

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