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All 143 Cusco hotels

LP Hotel Cusco

3.5 of 5 Hotel   |   Av. El Sol 602, Cusco, Peru
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91%
Ranked #21 of 143 hotels in Cusco
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
mary_mccann Linlithgow, United Kingdom
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225 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Chalgrove, United Kingdom
Top Contributor
77 reviews 77 reviews
41 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have a number of reasons for scoring this hotel badly: 1) there were renovations going on whilst I was there...which I understand the need for; however having drilling and hammering going on until 18.30 in the evening after a long day walking round the city was awful. 2) the food quality was substandard; and this was not down to... More

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Linlithgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights as part of a tour and what a great place to stay. The staff were very helpful,the breakfasts were good and the location was perfect as it was only a 10 minute walk to the main square where there were some excellent restaurants, and the historic sights. We left our luggage,at no extra cost,... More

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ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Thank you for taking the time to share your experience with us on Trip Advisor. We are delighted to read you go back home with a memorable experience at Los Portales Cusco Hotel. Thank you for the recognition to our staff wich will be shared with our entire team. We will be glad to have you here again.... More

Newburgh, Indiana
Top Contributor
54 reviews 54 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

With many fellow travelers experiencing the nausea/headache of altitude adjustment on our first night in Cuzco, having a supportive staff with remedies available (oxygen, over-the-counter medicines, and directions to a nearby pharmacy) made the Los Portales Cuzco Hotel a winner in the hearts (and heads and stomachs) of us all. The 5-story inner courtyard where one could have breakfast also... More

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ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Thank you for sharing your recent stay with us on Trip Advisor. We are glad to read your kind words and description of our property, of course our staff is trained to meet all the requirements of our guest, specially altitude sickness that sometimes affect them. Thank you very much and hope to attend again in the future.... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 15, 2014

We stayed here at two different times-before and after our MP adventure. Very convenient location - 10 minutes walk to Plaza De Armas and almost across from the Inca Temple of the Sun (Qorikancha). Nice size rooms, modern showers with always hot water. The hotel complimentary held our extra luggage during our MP and Sacred Valley excursion. The breakfast buffet... More

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ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Thank you for taking the time to share your experience at Los Portales Cusco Hotel on Trip Advisor. Our goal is to give a best quality service in all our areas. We value our guest comments since they provide us valuable information on areas to improve. We will share your comment with our personal, specially with the front... More

New York City, New York
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 9, 2014

The bright, modern rooms, spacious courtyard, and tasty food of the restaurant aren't even the highlight. The staff was extremely professional and helpful in dealing with an unprofessional tour company, and helped us with what would have otherwise been an issue. Great location to boot!

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ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Is a pleasure to know that you enjoyed your stay at Los Portales Hotel and we appreciate the time that you have taken to write a comment. We will share your comment with our personal, which will feel motivated to continue working hard to give our guests an unforgettable stay. Sincerely, More

College Park, Georgia
Top Contributor
158 reviews 158 reviews
97 hotel reviews
468 helpful votes 468 helpful votes
2 of 5 stars Reviewed June 4, 2014

Early on, I would have given this hotel an "Excellent" rating--particularly for the money. Then I stayed for four nights--and some noteworthy shortcomings reduced my opinion of the hotel markedly. First the good parts. The top rated TripAdvisor hotel in Cusco charges over $700 a night for a room; here, a room is $55 a night. And given that disparity,... More

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ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear TravelBeard, Thank you for your comment. We are glad that you enjoyed the hotel's facilities and that the price-quality relationship of our rooms stands out. In regards to the problems that you had during your stay here we would like to clarify a few things: 1. We are sorry that you did not enjoy our buffet breakfast. At the... More

London
Top Contributor
52 reviews 52 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 2, 2014

It's less than a 10 minute walk from the Plaza De Armas so a very good location. The room was nice but on the small side with hairdryer, safe etc. There is an enclosed courtyard downstairs and a sort of sitting room as well as restaurant so it's quite comfortable sitting in the public areas. One night we didn't want... More

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ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Is a pleasure to know that you enjoyed your stay at Los Portales Cusco Hotel and we appreciate the time that you have taken to write a comment. It is great to read you had a pleasant stay with us and our team made your feel comfortable, of course in our restaurant at breakfast time you have the... More

pemberton bc
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014 via mobile

I was blessed with spending some time here and I must say that it was the best experience I have ever had!!!!the staff was not only the most helpful but I felt they genuinely cared about not just my stay in their Hotel but also about me personally and my journey. All were very meticulous about attending to even the... More

Was this review helpful? Yes 2
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Thank you for taking the time to share your recent stay with us on Trip Advisor. We are more than happy that you enjoyed your visit with us. Your positive comments of our team will be shared right away with them. Comments like your keeps them motivated to continue delivering personal service to our guests. Best Regards, More

Maastricht, Limburg, Netherlands
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2014

10 minutes from airport near the square where there are plenty of resteraunts and bars. Staff friendly, rooms clean food okay. No bar in the hotel is the downside. Rooms are decked out well with the usual fridge tv safe etc hard bed which suits us. Overall a good experience

Was this review helpful? Yes 1
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, Thank you for taking the time to comment on our hotel on Trip Advisor page, glad to know that we had a pleasant stay and I could enjoy the wonders of the city of Cusco, we will continue making an effort to give you a better quality of service on your next visit to Los Portales Cusco. Best... More

Charleston, South Carolina
Top Contributor
67 reviews 67 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 13, 2014

I really enjoyed the rooms at this hotel. The showers were marvelous with rain shower heads. The beds were comfortable, and I liked that there was a mini fridge and room service available. The staff was courteous, and very helpful in a variety of different ways. The free wifi was intermittent - and I was never sure why it would... More

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, Thank you so much for sharing your recent stay with us on Trip Advisor. We are glad to know your stay here at our hotel was fully successful; our staff is always looking the best way to make you feel satisfied. We will be waiting for your return. Best Regards, More

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Additional Information about LP Hotel Cusco

Address: Av. El Sol 602, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — LP Hotel Cusco 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Business Hotel in Cusco #18 Romantic Hotel in Cusco #24 Family Hotel in Cusco
Hotel Class
Official Description (provided by the hotel)
Our hotel is a few steps from the historic and financial center of Cusco. We are located in front of the Temple of the Sun “Koricancha” and just four blocks from the Main Square. Los Portales Cusco Hotel is your best choice to enjoy the archaeological Capital of America or do business on El Sol Avenue, the main street passing through downtown. Los Portales Cusco is a comfortable hotel with services suitable to the needs of the modern traveler. Our restaurant offers a complete breakfast buffet and a selective menu of national and international food. ... more   less 
Number of rooms
50

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