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All 145 Cusco hotels

LP Hotel Cusco

3.5 of 5 Hotel   |   Av. El Sol 602, Cusco, Peru
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Ranked #22 of 145 Hotels in Cusco
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Ash12342014 Hillsborough, New Jersey
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250 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hillsborough, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As part of our tour through Gate1, we spent two nights at LP Cusco, in Sept 2014. Upon arrival, we were served Coca tea in the lobby atrium while they processed our group check-in. All the staff members - throughout our stay - were neatly dressed, friendly and well spoken. The hotel itself is very modern, well maintained and centrally... More

Was this review helpful? Yes 1
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Thank you for taking the time to share your review about Los Portales Cusco Hotel on Trip Advisor. We sincerely appreciate the recognition about our staff, we will share your comments with our team, who I am sure will feel very proud of their responsibilities, we also are more than happy that that your stay with us was... More

Los Angeles, California
Top Contributor
76 reviews 76 reviews
54 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was facing the street, and we were not able to sleep on our first night since young people were shouting while passing by even past 4 am! It was a Saturday night. The room was nice though, just the right size, not big but not too small. The breakfast was OK. I liked the quingua cereals best! The... More

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear guest Thank you very much for leaving your comment on tripadvisor page about our hotel. First my apologies because you could not sleep well for the noise from the street, however, please be informed that all rooms have anti noise windows for that reason to avoid de noise from the street as you say it must have been for... More

Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we arrived in this place 1st i thought it's like gov't offc but its not once you enter you well feel in love in this place they have patio or you can eat inside they have lounge fire place, room our descent specially the restroom water hight pressure, they use portable heater be careful This place is main street... More

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, We are pleased to read your comments on the tripadvisor website about Los Portales Cusco Hotel, they are our motivation to continue doing our best work. It is a pleasure for us to know that your stay in our Hotel was so memorable. We will be waiting for your soon return to continue providing high quality service. Sincerely, More

HOOVER
Top Contributor
90 reviews 90 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 8, 2014

My only issue with this hotel was how thin the walls were, or else the door connecting our room to another room. Our neighbors were very noisy and we could hear their TV and talking late into the night. But, this is a nice location and nice beds, shower, etc. Which is why I gave the better rating.

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear guest, Thank you for sharing your experience at Los Portales Cusco Hotel on Trip Advisor. We also apologize for all inconvenience caused during your stay with us, We hope to see you in the near future. Best Regards, More

Los Angeles
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

Los Portales is an extremely comfortable and accommodating hotel that is very well situated in the heart of Cusco. Overall, the hotel is extremely clean and well-maintained with minimal, yet adequate amenities. The rooms are well designed and very quiet and include all basic amenities, as well as an in-room safe. We arrived in Cusco during their Inti Raymi festivities,... More

Was this review helpful? Yes 1
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear guest, We appreciate the time that you toke to share your comments in TripAdvisor about Los Portales Cusco Hotel. Thank you for sharing your concern about our services and facilities. Is a pleasure to know that your stay was lovely and you had a nice time here, our staff is always looking the best way to make you feel... More

Los Angeles, California
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 24, 2014

Attentive, multi-lingual staff. Modern, comfortable rooms. Lovely "living room" to relax in off the lobby (computers, T.V., sofas, chairs, fireplace), "sunroom" for meals or just chatting over a cup of tea. Buffet breakfast featuring fresh fruits along with hot entrees, juices and cereals is included. (My one surprise was being charged nearly $5 for a single, local phone call to... More

Was this review helpful? Yes
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, Thank you for taking a excellent review of our hotel on tripadvisor page, we hope that your stay has been pleasant and your entire satisfaction, hope to have it back soon. best regards More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2014

We had an amazing time staying at Los Portales. From the moment we arrived we were welcomed by Homar who helped organise our check in after he'd sat us down with some coca tea. He carried our luggage up the stairs for us too while we took the elevator. We were lucky enough to get a room upgrade as it... More

Was this review helpful? Yes 3
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, Thank you for taking a excellent review of our hotel on tripadvisor page, we hope that your stay has been pleasant and your entire satisfaction, hope to have it back soon. best regards More

Canvey, null, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 18, 2014

This is definitely one of the best hotels we have stayed in, I totally agree with the other comments that this standard of hotel in other countries would cost you three times as much! We arrived very early but Homar looked after us and made sure we were comfortable with some free coca tea whilst we waited - 10 minutes... More

Was this review helpful? Yes 4
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest, Thank you for taking a excellent review of our hotel on tripadvisor page, we hope that your stay has been pleasant and your entire satisfaction, hope to have it back soon. best regards More

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

We arrived to Cusco from Puno 4 hours before our check in time. Jonatan was the front desk host and was very friendly. He made sure we were comfortable and allowed us to rest in the lounge until our check in time. Jonathan even found a way to get us our rooms 3 hours before our check in. This was... More

Was this review helpful? Yes 1
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review

Dear Guest Thank you for taking the time to share your comments about your recent stay with us on Trip Advisor. We are pleased to read you had a great stay with us and especially the recognition of our team in particular Jonatan, make sure I will share your excellent comment with him. We hope to have you as our... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 2, 2014

I stayed here with my family three times over a three week trip to Peru. On each of our visits the staff were the friendliest and most helpful of any of the hotels we stayed in. The courtyard and small lounge were vey pleasant places to drink some of the free and always-available coca tea. The rooms were clean and... More

Was this review helpful? Yes 1
ZuleikaRodriguez, Gerente at LP Hotel Cusco, responded to this review
Google Translation

Estimado Huésped Muchas gracias por compartir con nosotros su excelente comentario en la página de Tripadvisor. Nos alegra leer que... More

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Additional Information about LP Hotel Cusco

Address: Av. El Sol 602, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — LP Hotel Cusco 3.5*
Number of rooms: 50
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