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San Francisco Plaza Hotel

3.0 of 5 Calle Ceniza 147, Cusco 084, Peru
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San Francisco Plaza Hotel
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San Francisco Plaza Hotel
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227 reviews from our community

Traveler rating
    79
    109
    26
    3
    10
See reviews for
43
77
24
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moscow, Russia
Top Contributor
89 reviews 89 reviews
38 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 1 week ago

Difficult review for the San Francisco, we stayed here two nights, different rooms (one night before Inca Trail and Machu Pichu, second night on hour return). The very good are the beautiful and relaxing yard, here you can sit in the divan, enjoy some coca tea, have a drink in the evening, breakfast, lunch or dinner. Full of light, the... More 

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CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
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Estimado huésped, Muchas gracias por dejar sus comentarios en la web tripadvisor, los mismos que nos servirán para mejorar en... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hotel was part of our 4 day 3 night tour of the imperial Inca city. Upon arrival we were kindly greeted by the staff and served a hot cup of Coca Tea which helps with the altitude. The Lobby of this hotel is gorgeously decorated with traditional art from the region. Location is a bit tucked away but once... More 

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CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimada Huésped, Gracias por tomarse el tiempo de compartir sus buenos comentarios sobre su experiencia durante su estancia en el... More 

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice place to stay while visiting Cusco. Comfortable with a very nice bath and shower. The employees were very nice and accommodating. Great selection for breakfast. The perfect place to stay when in the area.

Was this review helpful? Yes 2
CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimada Huésped, Gracias por tomarse el tiempo de compartir sus buenos comentarios sobre su experiencia durante su estancia en el... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

unfriendly and lazy staff, for example they didn' t make a cappucino or an espresso, after 9 pm no one at the reception, they didn't give us information about the picking up and call us in the morning at 6:10 am for picking up at 6:40 am and, and, and

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CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado Huesped Gracias por ayudarnos a mejorar nuestros servicios con sus comentarios. El compromiso del San Francisco Plaza Hotel es... More 

Chicago, Illinois
Top Contributor
74 reviews 74 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 1, 2015 via mobile

The hotel is about four blocks from San Francisco square where most group tours start and end. The staff are kind and helpful. The breakfast is good but don't be late or they'll run out of eggs. The sheets and towels are clean but some towels are showing signs of age. We are used to a California King bed so... More 

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CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por compartir su experiencia con nosotros, yo aprecio mucho sus comentarios ya que nos da la... More 

Los Angeles
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 16, 2014

The staff at the hotel is excellent and as long as you get a room that's off the inner courtyard you'll be fine. The rooms have been updated and are very nice. The only issue here is the noise - if you happen to be facing both courtyards (there are rooms that straddle both) then you will be unhappy. Ask... More 

Was this review helpful? Yes
CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado huésped, Muchas gracias por darse el tiempo de dejarnos sus comentarios en la web de tripadvisor, los cuales aprecio... More 

Miami, Florida, United States
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 11, 2014

Just leaving Cusco Peru were we stayed at this hotel. even thought is convinient in its location some of the ammenities such as the wifi connection, soap and shampoo suplies need to be improved. It is noisy and if you want a place to relax and sleep a little after long days of visiting tourist attractions, this is not the... More 

Was this review helpful? Yes
CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por compartir su experiencia con nosotros, yo aprecio mucho sus comentarios ya que nos da la... More 

Fort Worth, Texas
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

Beautiful hotel in Cusco. We stayed at the San Francisco for a few nights on two different occasions and we were not disappointed. The lobby was beautiful and a great place to sample some of Cusco's coca tea. Both of the rooms we stayed in were very comfortable with nice size bathrooms. The service was great and the location was... More 

Was this review helpful? Yes 1
CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimada Huésped, Gracias por tomarse el tiempo de compartir sus buenos comentarios sobre su experiencia durante su estancia en el... More 

Sterling, Virginia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed at this hotel for one night. It is beautiful!!! The common area/lobby/dinning tables looks like you are in a castle. The staff is very friendly and always ready to serve and please their guests (even the grumpy ones) ;) We had a large missions group and we arrived late. They accommodated so we could order pizza from a... More 

Was this review helpful? Yes 1
CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por compartir su experiencia con nosotros, yo aprecio mucho sus comentarios ya que nos da la... More 

Bettendorf, Iowa
Top Contributor
82 reviews 82 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 19, 2014

We stayed in 2 different rooms. The first 2 nights we stayed far enough from the common area that we could barely hear the noise. The last night we right off the common area and we could here the noise late at night and early in the morning. The tour groups would meet in the common area and talk loud... More 

Was this review helpful? Yes 1
CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado Huesped Muchas gracias por compartir su experiencia con nosotros, yo aprecio mucho sus comentarios ya que nos da la... More 

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Additional Information about San Francisco Plaza Hotel

Address: Calle Ceniza 147, Cusco 084, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — San Francisco Plaza Hotel 3*
Number of rooms: 30
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Hotel Style:
#36 Family Hotel in Cusco

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