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San Francisco Plaza Hotel

Calle Ceniza 147, Cusco 084, Peru
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San Francisco Plaza Hotel
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247 Reviews from our TripAdvisor Community

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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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    (247)
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    (64)
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    (69)
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    (50)
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1 review
2 of 5 stars Reviewed May 8, 2015

Although at relative good location, it's several blocks away from restaurants, with an uphill walk back to hotel which can be tiring at altitude. Room was marginal with very poor lighting and noisy. I could hear person in next room going to bathroom! Restaurant was also marginal it was so cold I had to go to my room to get... More 

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Romania
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed April 6, 2015

We spent three nights at this hotel and the overall experience is at best average. Pluses: Location is pretty good, approx. 15 minutes walk to Plaza de Armas Nice covered courtyard for the restaurant and seating area Staff was helpful when somebody in our group had health problems Breakfast was OK with fresh fruit juices and a reasonable selection of... More 

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CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por compartir su experiencia con nosotros, yo aprecio mucho sus comentarios ya que nos da la... More 

kent
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 25, 2015

Really great all round hotel. Brilliant roof top terrace. Good size room, nice window view, modern bathroom, big deep bath, great shower. Very Clean. Good buffet style breakfast, different each day. Great location, quick walk to San Francisco Fountain. (Nice area to sit in the sun & watch the world go by) ... Friendly helpful staff. :D

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CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado Huésped, Agradecemos su comentario, nos complace poder satisfacer a nuestros huéspedes con nuestro servicio, Esperamos poder continuar brindando lo... More 

Miami Beach, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 11, 2015

excellent service and wonderful rooms , the heating was perfect for sleeping, the decoration is from the Cusquenian School , makes you wrap it in an incredible environment. I loved the hotel, five star

Was this review helpful? Yes 1
CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado huésped, Muchas gracias por darse el tiempo de dejarnos sus comentarios en la web de tripadvisor, los cuales aprecio... More 

Moscow, Russia
Level Contributor
94 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed February 15, 2015

Difficult review for the San Francisco, we stayed here two nights, different rooms (one night before Inca Trail and Machu Pichu, second night on hour return). The very good are the beautiful and relaxing yard, here you can sit in the divan, enjoy some coca tea, have a drink in the evening, breakfast, lunch or dinner. Full of light, the... More 

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CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado huésped, Muchas gracias por dejar sus comentarios en la web tripadvisor, los mismos que nos servirán para mejorar en... More 

New York City, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 3, 2015

This Hotel was part of our 4 day 3 night tour of the imperial Inca city. Upon arrival we were kindly greeted by the staff and served a hot cup of Coca Tea which helps with the altitude. The Lobby of this hotel is gorgeously decorated with traditional art from the region. Location is a bit tucked away but once... More 

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CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimada Huésped, Gracias por tomarse el tiempo de compartir sus buenos comentarios sobre su experiencia durante su estancia en el... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 3, 2015

Very nice place to stay while visiting Cusco. Comfortable with a very nice bath and shower. The employees were very nice and accommodating. Great selection for breakfast. The perfect place to stay when in the area.

Was this review helpful? Yes 2
CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimada Huésped, Gracias por tomarse el tiempo de compartir sus buenos comentarios sobre su experiencia durante su estancia en el... More 

1 review
1 of 5 stars Reviewed January 31, 2015

unfriendly and lazy staff, for example they didn' t make a cappucino or an espresso, after 9 pm no one at the reception, they didn't give us information about the picking up and call us in the morning at 6:10 am for picking up at 6:40 am and, and, and

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CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado Huesped Gracias por ayudarnos a mejorar nuestros servicios con sus comentarios. El compromiso del San Francisco Plaza Hotel es... More 

Chicago, Illinois
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed January 1, 2015 via mobile

The hotel is about four blocks from San Francisco square where most group tours start and end. The staff are kind and helpful. The breakfast is good but don't be late or they'll run out of eggs. The sheets and towels are clean but some towels are showing signs of age. We are used to a California King bed so... More 

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CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por compartir su experiencia con nosotros, yo aprecio mucho sus comentarios ya que nos da la... More 

Los Angeles
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 16, 2014

The staff at the hotel is excellent and as long as you get a room that's off the inner courtyard you'll be fine. The rooms have been updated and are very nice. The only issue here is the noise - if you happen to be facing both courtyards (there are rooms that straddle both) then you will be unhappy. Ask... More 

Was this review helpful? Yes
CuscoJim, Director General at San Francisco Plaza Hotel, responded to this review
Google Translation

Estimado huésped, Muchas gracias por darse el tiempo de dejarnos sus comentarios en la web de tripadvisor, los cuales aprecio... More 

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