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Tierra Viva Cusco Saphi

3.0 of 5 Calle Saphi 766, Cusco, Peru
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Tierra Viva Cusco Saphi
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Tierra Viva Cusco Saphi
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746 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an excellent stay at this hotel. It's great value for money, is extremely clean and tidy, and breakfast is extensive. Staff are unobtrusive but always on hand if you need help, and were able to give lots of advice and help for things to see and places to eat. Showers were hot and powerful which was much needed... More 

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Toronto, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a great time at this hotel. Service: The staff was professional, friendly and willing to help. They helped us with taxis and told us how much to pay. They have free tea and coffee throughout the day. Breakfast was great too, with tamales. Room: The room was very clean and quiet and answered all our needs. It had... More 

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear mel a, We would like to thank you for taking time to share your experience at Tierra Viva Cusco Saphi with other travelers. Regarding your comment of the transportation, we offer free transportation from the airport when arriving the city as courtesy. For other services, we can always arrange taxi service if requested. If you ever have the chance... More 

Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel based on past reviews and were not disappointed. They were able to assist not only with the bags (while we treked the Inca Trail) but recommended many good restaurants and shops. The rooms were better than expected but all of this was clearly outdone by the staff. They were attentive, hard working and kind.

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear Gerald306S, Thank you for your excellent comment!! We are very happy to know that you really enjoy your stay at Tierra Viva Cusco Saphi. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they... More 

1 review
4 of 5 stars Reviewed November 20, 2014

We spent 4 nights in all in the Tierra Viva Saphi hotel, Cusco, having travelled to Cusco from Puno (10 and a half hours by train) for the first 3 nights, and then from Aguas Calientes for the last night. The characterful, quiet hotel is built around 2 charming courtyards, and is convenient for the the town centre (short walk... More 

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear Mike H, Thank you for your excellent comment!! We are very happy to know that you really enjoy your stay at Tierra Viva Cusco Saphi. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service and... More 

Berkeley, California
1 review
5 of 5 stars Reviewed November 18, 2014

The Tierra Viva Hotel Chain is great!! From their central locations to the clean and comfortable rooms, the management does take a lot of care to make their guest comfortable. What makes their brand is their excellent STAFF! They are professional,genuinely kind and attentive. A shout out to Rafael, Jimmy, Lucy, Jesus, Madeline, and the rest of the staff at... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear Kika A, Thank you for your excellent comment!! We are very happy to know that you really enjoy your stay at Tierra Viva Cusco Saphi. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city... More 

California
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 16, 2014

Tierra Viva Saphi is a charming, rustic hotel, with modern amenities and superb service. We enjoyed tropical fruit (cherimoya, passion fruit, papaya juice) and bacon for breakfast, and felt like we were truly returning home after our two day visit to Machu Picchu. The professional conduct and genuinely kind and caring attitudes of the TV Saphi team, especially from Rafael,... More 

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear Maya_Ibon, Thank you for your excellent comment!! We are very happy to know that you really enjoy your stay at Tierra Viva Cusco Saphi. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they... More 

Montana
Top Contributor
72 reviews 72 reviews
35 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed November 16, 2014

Tierra Viva is a relatively new Peruvian chain which absolutely distinguishes itself by quality of the services provided by the staff. Each of the many employees we met during two stays of eight days duration was enthusiastic, well informed, and dedicated to solving whatever the problem of the moment. English was generally spoken yet the hotels have true local character.... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear Peregrine15, Thank you for your excellent comment!! We are very happy to know that you really enjoy your stay at Tierra Viva Cusco Saphi. At Tierra Viva, we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno, and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. We hope to... More 

Chicago
Top Contributor
173 reviews 173 reviews
50 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed November 15, 2014

The Tierra Viva Cusco Saphi Hotel is a good place to stay. We had a Superior room, which was very large. It was comfortable, well decorated, and very quiet. There was a mini-refrigerator with some soda and beer, which was complimentary with this level room. As it was a little chilly at night, we asked for a space heater, which... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear nippnsc, We would like to thank you for taking time to share your experience at Tierra Viva Cusco Saphi with other travelers. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 14, 2014

My partner and I stayed at the Tierra Viva Saphi for 5 nights before our inca trek and 1 night afterwards. On both occasions the staff were wonderful, going out of their way to make sure our stay was a pleasant one. The rooms are spacious, clean and at a great price point. The breakfast was good and the chef... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear FoodCeej, Thank you for your excellent comment!! We are very happy to know that you really enjoy your stay at Tierra Viva Cusco San Blas. Comments like yours are very motivating and encourage us to continue our mission to help our guests to enjoy the destination they visit. We hope to have you again at Tierra Viva very soon!... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

Came to this hotel with my wife and we were both very pleased. Super nice, clean, close to everything, great breakfasts, and the staff is extremely helpful. The only downside is that the wifi speed is a bit slow, but you're on vacation for Christs' sake!

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear BLOC02, Many thanks for qualifying us as "Great!" and for sharing your experience at our Tierra Viva Cusco Saphi hotel with other travelers. Once again, thank you, and we hope to have you again, very soon, at any of our Tierra Viva hotels. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

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Additional Information about Tierra Viva Cusco Saphi

Address: Calle Saphi 766, Cusco, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tierra Viva Cusco Saphi 3*
Number of rooms: 21
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Also Known As:
Tierra Viva Cusco Saphi Hotel Cusco
Hotel Style:
#9 Family Hotel in Cusco
#9 Romantic Hotel in Cusco
#21 Business Hotel in Cusco

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