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Tierra Viva Cusco Saphi

Travelers' Choice award winner
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Calle Saphi 766, Cusco, Peru
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15% off room rate
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1 room 1 guest
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Tierra Viva Cusco Saphi
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863 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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Perth, Australia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is in a great location as you are far enough away from the main hub and Plazas but such a quick walk 5-10 min to be there when you wish. There are a broad variety of restaurants walking towards the main hub on the street of this hotel. Their staff were excellent,nothing was too much of a bother... More 

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Holland, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

On our first visit to Peru, we found the Tierra Viva Cusco Saphi hotel to be a quiet haven in the midst of exciting day trips to the Sacred Valley, Maras & Moray and Machu Picchu. It is conveniently located close to the Cathedral Square and a broad variety of restaurants. Their staff was excellent, breakfasts were great, the rooms... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear tulips15, Many thanks for sharing your experience at Tierra Viva Cusco Saphi with other travelers. We are happy to know that you find a "A great home base" with us. We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Phoenix, Arizona
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The staff is what made this hotel so great. From picking us up at the airport to arranging a wonderful Sacred Valley tour for us they did everything they could to make our stay comfortable and easy. We stayed here for 3 nights before going to Machu Picchu and 1 night after. The front desk arranged all our taxis to... More 

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear cjohnson63, Thank you so much for your excellent comment about our Tierra Viva Cusco Saphi! At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again, thank you and we hope to have you again with... More 

Toronto
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Location: only a 5-7 min walk from the plaza des armas. Room: well equipped with 2 comfy beds and pillows as well as blankets, bathroom tidy, clean and stocked with whatever is needed Staff: Helpful, courteous and willing to answer any and all questions we had Luggage: My friend and I were going on the 4 day Inca Trek and... More 

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear plavaseka, Many thanks for taking the time to share your experience at Tierra Viva Cusco Saphi and for qualifying us as an "Excellent hotel in Cuzco!". We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

North Saanich, Canada
Level Contributor
24 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel has great service including storing your bags for several days! The rooms are somewhat small but adequate and very quiet. Breakfast is included and is OK..the hot dishes could be hotter! We had excellent service with ordering taxis and information on various expeditions. The location is not far from the main square in Cusco but yet is quiet... More 

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear Mary G, We would like to thank you for taking time to share your experience at Tierra Viva Cusco Saphi with other travelers. We really value the feedback from our guests because it helps us improve our service every day. We are committed to ensuring that every stay at Tierra Viva Hotels is as pleasant as possible. Hope to... More 

The Hague, The Netherlands
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A really nice boutique type of hotel combining a stylish design with a warm atmosphere and excellent service. Pleasant room with a perfect/handy bathroom. On top of of this you feel treated as as a guest- from first till last moment feeling yourself ' at home'.

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear HenkA61, Thank you so much for your wonderful comment and sharing your experience at Tierra Viva Cusco Saphi. We hope to welcome as our guest again soon in Cusco, Lima, Machu Picchu, Arequipa or Puno! Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Reading, United Kingdom
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Set 5 minutes from the main plaza, this hotel had a brilliant location but was also very quiet! The rooms were lovely- with an enormous double bed for for about 6 people! Heating and hot showers made it a very comfortable stay and would consider coming back! Staff were lovely - and went out of their way to get us... More 

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear emilypadfield, We would like to thank you for taking time to share your experience at Tierra Viva Cusco Saphi with other travelers. Is so great to know that you really enjoyed your stay! If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima,... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay and would highly recommend this boutique hotel. The location is perfect as it is close to the main square but far enough away for a quiet nights sleep. The service was outstanding. The rooms were extremely clean with very large and comfortable beds. The breakfast buffet was one of the best we had in Peru... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear Heidi4073, Thank you for your excellent comment and for consider Tierra Viva Cusco Saphi as a hotel with Excellent service and location"!!! We hope to have you again at Tierra Viva very soon in Cusco, Arequipa, Lima, Machu Picchu or Puno! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Ohio
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We contacted the hotel prior to our arrival, and a taxi was waiting for us at the airport upon our arrival. It was nice after 20 hours of traveling to not have to worry about finding transportation. The hotel is within walking distance to the Plaza de Armas (which is the central plaza in town). Our room was ready when... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear TheresaD8, Thank you for your comment and for sharing your experience at Tierra Viva Cusco Saphi with other travelers. We are very happy to know that you really enjoy your stay. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Winter Springs, FL
Level Contributor
162 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at 3 different Tierra Viva hotels while in Peru and all of them were nice. This was the only one where we experienced the front desk not doing a great job to assist you. We were arriving at night by train from Machu Picchu and had them arrange a car to pick us up and bring us back... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Saphi, responded to this review

Dear jwfla, Thank you for your comment and for having stayed at Tierra Viva Cusco Saphi. We regret that your stay with us was not satisfactory and kindly ask you to accept our most sincere apologies for the inconvenience you mentioned with the service. I just want you to know that this has been completely unusual situations. I can assure... More 

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