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Tierra Viva Cusco Plaza

Travelers' Choice award winner
Calle Suecia 345, Cusco, Peru (Formerly Brituvian Inn)
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Tierra Viva Cusco Plaza
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868 Reviews from our TripAdvisor Community

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There are newer reviews for Tierra Viva Cusco Plaza
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Boca Raton, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 11, 2015

Amazing hotel, great rooms, hot water, cozy setting, Direct TV and good internet, the staff is very helpful and they recommended Waro Tours for our 3 day trek through Cusco, Ollantaytambo, and Machu Pichu. Waro Tours was AMAZING!! They provided a private tour including all transportation and entrance fees for 3 days for $515. It makes such a difference to... More 

Helpful?
1 Thank Grant M
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Grant M, Thank you for your comment and for letting us know about your impressions. It is great to know that you enjoyed both our hotel and the travel agency that we recommend you. We regret that your impression is that our laundry service was expensive. To avoid this kind of inconveniences, we have had published fares on the... More 

Ljubljana, Slovenia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 1, 2015

In terms of price quality it is a great deal. It may lack some luxury services (such as spa, etc), but they compensate it with an awesome service! The Terra viva chain hotels have the best service you can get, this should be a standard and other hotels should learn from them. They will go out of their way to... More 

Helpful?
1 Thank MarkoK1984
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear MarkoK1984, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service and love... More 

Seattle, Washington
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 27, 2015

This hotel has its quirks but if you are traveling to the heart of the Inca empire and want to be in the heart of the history you'll expect this. The hotel rooms are built mostly into a hillside, so there are stairs and the windows look into a courtyard (and people can look into your room from said courtyard)... More 

Helpful?
Thank Diana B
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Diana B, Thank you so much for your excellent comment about our Tierra Viva Cusco Plaza. At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again thank you and we hope to have you again... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 27, 2015

I go to Cusco on a yearly basis and have stayed at this hotel 3 out of the last 4 years. It is a perfect location being just off the Plaza de Armas, has a wonderful staff, has a nice breakfast, and has nice, but small rooms. They also provide transportation either too or from the airport or train station.... More 

Helpful?
2 Thank Mark H
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Mark H, We would like to thank you for sharing your experience at Tierra Viva Cusco Plaza. We are sorry that you experienced noise issues that did not allowed you to enjoy your experience. At Tierra Viva, we have hotels in Cusco, Arequipa, Lima, Machu Picchu and Puno, and in all of them you will find the same quality... More 

Goshen, Indiana
1 review
5 of 5 stars Reviewed November 26, 2015

The staff were very friendly and helpful. When we were waiting at the hotel to go to Machu Picchu, our ride that was going take us to the train was late, and we were worried they weren't going to show up. The Tierra Viva Cusco staff found our train tickets online for us, printed them out, and was getting ready... More 

Helpful?
Thank PegPelvisPete
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear PegPelvisPete, We would like to thank you for taking time to share your experience at Tierra Viva Cusco Plaza with other travelers. We are very happy to know that you really enjoyed your stay! Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our... More 

Pennington, New Jersey
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 12, 2015

We recently visited a couple of Tierra Viva hotels in Peru, and they were both good hotels. The Tierra Viva in Cusco is smaller than the one near Machu Picchu, but it is in a terrific location, just a couple hundred feet from the Plaza de Armas. Our room was clean and well appointed. The only negative was that it... More 

Helpful?
Thank SCV123
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear SCV123, We are very happy to know that you enjoyed your stay at Tierra Viva Cusco Plaza and would like to thank you for taking the time to share your experience. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 6, 2015

I am absolutely stunned, this is going to sound like I am exaggerating, the food and room service was excellent, the staffs are amazing- always seemed so happy and as if they really enjoy their jobs. I will definitely be returning.

Helpful?
1 Thank dennis d
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear dennis d, Many thanks for sharing your experience at Tierra Viva Cusco Plaza with other travelers. We are happy to know that your experience with us left you "Absolutely stunned"! We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Canterbury, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 28, 2015

Beautiful hotel, excellent location, fantastic rooms. Free wifi, jacuzzi baths. Fantastic breakfast choice. Great view of Cusco from balcony. Very helpful and friendly staff. Great value for money Highly recommended

Helpful?
Thank BeckiTstar
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear BeckiTstar, Thank you for your excellent comment and for recommend 100% Tierra Viva Cusco Plaza!! If you ever come back to Peru, it will be a pleasure for us to take care of you again at any Tierra Viva. Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Montana
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 27, 2015

This was a very nice hotel. It was modern and trendy feeling and had amazing views from the lobby of the city. The only negative is the hotel is spread out over 4 floors and there is no elevator. Lobby is on 4 th floor, business center and rooms are on 3 rd floor, more rooms on 2 nd floor... More 

Helpful?
Thank MontanaCyndi
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear MontanaCyndi, We would like to thank you for sharing your experience at Tierra Viva Cusco Plaza. We are happy to know that you really enjoyed your stay in spite of that you did not like our distribution. At Tierra Viva, we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 24, 2015 via mobile

We stayed here before and after our trek to Machu Picchu, and it was great!! It is very centrally located, just up the street from the Plaza de Armas and within walking distance of many good restaurants, shops, and museums. The hotel staff are very friendly and helpful, and they had our luggage that we left during the trek waiting... More 

Helpful?
Thank racheloverton
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear racheloverton, Thank you for your excellent comment and for considering Tierra Viva Cusco Plaza as a “Great hotel!”. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

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