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Tierra Viva Cusco Plaza

Travelers' Choice award winner
Calle Suecia 345, Cusco, Peru (Formerly Brituvian Inn)
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Tierra Viva Cusco Plaza
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768 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

We moved from Tierra Viva Cusco Centro due to tech disco noise playing until 6am. Got reasonable night's sleep but persons talking louder than they need to woke me during the night. Reception staff very co-operative arranging our luggage to be forwarded to another hotel. We were up at 5am for breakfast to connect with a 4 day Inca trail... More 

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New York City, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for just one night before heading to aguas caliente. The location is great just a block or so from the Plaza de Armas. It's a beautiful hotel and is very clean. The staff is very helpful and friendly and even tried to help when there was a mix up with our cab company the next day. Despite all... More 

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

That's basically what we heard from 11pm to 6am... intz intz intz intz intz... house music blaring from a club and apparently,Cusco does not have a noise ordinance rule. Such is the pity for us who came from Machu Picchu on a 4 hour train ride and was held hostage in Cusco (because the train does not arrive in Cusco... More 

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Dallas, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great 5-night stay at TVCP last week. The location is excellent for visiting all of the major sites on foot. The rooms are really nice and the staff was able to arrange two rooms next door to each other. The walls are a little thin, but that seems to be the case in most hotels outside the... More 

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Bournemouth, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very lovely helpful staff manager Eduardo remembered we were on Honeymoon & hotel room had Rose petals & beautiful chocolate dipped fruit great welcome & would stay in a Tierra Viva hotel anywhere they are clean comfortable , breakfast very good & lots to eat , the service & helpfulness is very reassuring ,, example we made a booking error... More 

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Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear diane31May, Thank you so much for your excellent comment and for having stayed with us! At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again, thank you and we hope to have you again with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is a beautiful hotel right in the middle of everything. The views from the lobby are lovely and the setting for breakfast was charming. The rooms are clean. But what most impressed me with this hotel is management in dealing with a situation that arose during my stay. I have never been treated so well. Just a note... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Soni_NYC, We would like to thank you for sharing your experience at Tierra Viva Cusco Plaza. We are happy to know that you really enjoyed your stay in spite of had experienced some noise issues. At Tierra Viva, we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same... More 

Portland, Oregon
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has the big advantage of being near the main square and has reasonable prices. The breakfast is good, but not great. Our family had 2 rooms and oddly only 1 had an extra blanket and radiator, though the nights were quite cool. The main problem was our rooms were facing a noisy street that stayed remarkably noisy all... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Andrew F, Thank you for your comment and for letting us know about your impressions. We are sorry that our hotel Tierra Viva Cusco Plaza has not fully met your expectations and your stay with us was not 100% satisfactory. We truly hope that you continue to be our guest at Tierra Viva Hotels. If you ever come back... More 

Ellicott City, Maryland
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here before and after walking the Inca Trail and it was a great decision. Before the trail we stayed in one of their standard rooms. It was a decent size with a nice bathroom. The one downside is there was no chair to place stuff on or sit in. They provide a decent breakfast for free in the... More 

Was this review helpful? Yes 2
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear James L, Thank you for taking the time to share your experience and for recommend 100% Tierra Viva Cusco Plaza. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Chandler, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After driving into Cusco and arriving at the Plaza de Armas, I was pleasantly surprised to find how close the hotel was to the Plaza. The front desk staff is very friendly and helpful with anything that you need. They called a taxi for us and let us know some great places to eat. The rooms are very nice with... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Nicholas M, Thank you for your excellent comment!! We are very happy to know that you enjoyed your stay at Tierra Viva Cusco Plaza. Comments like yours are very motivating and encourage us to continue our mission to help our guests to enjoy the destination they visit. We hope to have you again at Tierra Viva very soon! Kind... More 

Oakland, California
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My brother and i spend our last night in Cusco at Tierra Viva, the location was perfect and it had great ratings. We arrived and were given one of the rooms that have a balcony on Plateros ? a very popular street for its small restaurants, it was a great room with two comfortable beds however it had an issue... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear BobCaTSB, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us take care of them is part of our passion for service and love for our work. If... More 

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