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Tierra Viva Cusco Plaza

Travelers' Choice award winner
Calle Suecia 345, Cusco, Peru (Formerly Brituvian Inn)
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1 room 1 guest
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Tierra Viva Cusco Plaza
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784 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tucson, Arizona, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel with many levels. Our room was a little small, and didn't have a fridge like its sister property Cusco Centro. Nice breakfast buffet. Excellent Wifi. Most of all the staff was exceptional! They were so helpful getting our taxi to the airport on our last evening when an excursion lasted longer than we expected. I don't remember names... More 

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New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband & I stayed at the Tierra Viva Cusco Plaza hotel for several nights before our Inca Jungle Trail hiking trip in Peru. The hotel is very centrally located next to Plaza de Armas, walking distance to great restaurants, local market, etc. Cute boutique hotel with amazing city views. Great breakfast in the inside patio. Staff members were INCREDIBLE,... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Alexandra O Thank you for your excellent comment!! We are very happy to know that you enjoyed your stay at Tierra Viva Cusco Plaza. Comments like yours are very motivating and encourage us to continue our mission to help our guests to enjoy the destination they visit. We hope to have you again at Tierra Viva very soon! Kind... More 

Sacramento, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing hotel!! Not only is it comfortable, beautiful and close to center city, the customer service was out of this world!! They were so helpful with setting up tours, giving us a little orientation to the city and even calling multiple airlines and people when our flight home was canceled. Sometimes you need a little help when you are in... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Jessica S, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests is part of our passion for service and love for our work. If... More 

Vincennes, France
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

great location, very close to Plaza de Armas but also very quiet very friendly & helpful staff (to arrange transfers, book restaurants,..) breakfast buffet is also abundant there is an inside patio, nice if you need to relax

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear thedoudous, We would like to thank you for sharing your experience at Tierra Viva Cusco Plaza. We are happy to know that you really enjoyed your stay with us! We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

London, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights at Tierra Viva Cusco and was very pleased with this hotel! On our first night, our room was a bit stuffy as there weren't any windows and most of the rooms are located in the basement. So hotel staff kindly switched our room for the next night and it was wonderful! The second room had high... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Hwei36, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they... More 

Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is not a luxury hotel and do not pretend to be. It is very well located, a very good value for money in Cuzco, good sized rooms, comfortable beds, basic and clean bathrooms. The staff is friendly and helpful, service oriented. The breakfast if fine. Would I go back? Definitely yes. Would I recommend it? Yes!

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Daniel B, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Plaza. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina... More 

Long Island, New York
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We loved Tierra Viva Cusco Plaza! From the moment we stepped in, we were treated like kings and queens. We were given coca tea for the altitude, and the staff checked us in while we sat and waited. We were given a penthouse view room, which had a view of all the unique rooftops of Cusco. It was beautiful. We... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear VacationCrazy47, Thank you for your comment and for sharing your experience at Tierra Viva Cusco Plaza with other travelers. We are very happy to know that you really enjoy your stay. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Doha, Qatar
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good property situated in a nice location off of the main square. Plenty of restaurants nearby. Pretty solid breakfast spread. Some rooms offer beautiful city views. Super-clean, stylish and comfortable rooms. Friendly staff. The only thing we didn't like was the water pressure. Also, be careful when you book a superior room. In the picture it shows two floors but... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Tara P, Thank you for sharing your experience at Tierra Viva Cusco Plaza with other travelers and for having stayed at our hotel. We hope that you continue to be our guest at Tierra Viva Hotels if you ever have the chance to visit us again in Cusco, Machu Picchu, Puno, Arequipa or Lima. Best regards, Carolina Saenz Guest... More 

Los Angeles, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is centrally located, very clean and the staff is always willing to go out of their way to help you. You can walk to a lot of shopping areas, restaurants, catch buses, taxis or city tours. The bed in our room was heaven and the shower was too. The breakfast room was very comfortable, with big cushiony chairs... More 

Was this review helpful? Yes
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear 63beatrizm2015, Thank you for your excellent comment and for recommend 100% Tierra Viva Cusco Plaza. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We moved from Tierra Viva Cusco Centro due to tech disco noise playing until 6am. Got reasonable night's sleep but persons talking louder than they need to woke me during the night. Reception staff very co-operative arranging our luggage to be forwarded to another hotel. We were up at 5am for breakfast to connect with a 4 day Inca trail... More 

Was this review helpful? Yes 1
Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco Plaza, responded to this review

Dear Paul M, Thank you for your comment and for having stayed at Tierra Viva Cusco Plaza. We regret that your stay with us was not 100% satisfactory and we hope to have the opportunity of serving you again, at any of our hotels Tierra Viva, in the near future and show you that we are committed to making every... More 

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