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All 143 Cusco hotels

Aranwa Cusco Boutique Hotel

4.0 of 5 Hotel   |   Avenida San Juan de Dios 255 | Centro Historico, Cusco 84, Peru
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Ranked #17 of 143 hotels in Cusco
A recent review
5 of 5 stars reviewed yesterday
Marian I Pittsburgh, Pennsylvania
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359 people have reviewed this hotel

Traveler rating
    254
    71
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70
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed yesterday NEW

This is an excellent hotel set in the historic district of Cusco. It's set in a renovated historical building form colonial times. The staff is extremely helpful in every way. They kept our luggage while we were away for two nights in the Sacred Valley and Machu Pichu and also allowed us a late check out time to accommodate our... More

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San Francisco, California
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed as a group in this hotel a couple of weeks ago. I wrote a review on their Sacred Valley hotel so I am just reposting most of it here. At the property at Cusco, the shower head had multiple sprouts as well but same frosted glass door directly into the room! So I can see a silhouette of... More

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Franco G, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

Dear Al S, Thank you first of all for your time to give us the feedback of your stay. We are very sad about your comments due to the problems in the Hotel, problems that we are going to fix inmediately dear sir, beacuse things must work perfectly, and specially in a 5 star Hotel, and did not happened like... More

new york
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this was a great place to stay. it was beautiful and the location is great. the service was consistently amazing - we needed oxygen at 4am and the staff was quick to bring it to us! I couldn't recommend this place more!

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Franco G, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

Dear sfm 123, Thank you first of all for your time invested on your feedback for us, we appreciate a lot the effort for this item. We read daily the reviews and we are very happy when we see a high overall satisfaction of our guests in the Hotel, specially with the service, point where we put all of our... More

West Chester, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The layout of the hotel is unique as it is an renovated mansion, antiques throughout the hotel. Our room was somewhat small. The restaurant was good and the service great. THe location of the hotel is off the main square and up the hill (which took your breath away). The rooms have an oxygen system to help guests to adjust... More

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Franco G, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

Dear marcia 0254, Thank you first of all for your time in giving us your feedback about your stay with us. We are really glad to see that you enjoyed your stay and had a good experience in Cusco. Indeed some of our rooms are small, and we are working on that, but still beautifull and with complementary oxygen sistem... More

Sarasota, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were lucky enough to be upgraded to a junior suite in this lovely renovated mansion hotel, The room and hotel staff were wonderful. My husband got sick during our stay and the staff was great! They couldn't do enough. Even one of the waiters in the dining room during breakfast decided to make my husband some soothing tea to... More

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Franco G, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

Dear Paksey, We would like to thank you for your time in giving us your feedback about your stay with us. Daily the staff and i read the Guest Commnents on this page and we are very happy when we achieve our goal, which is superb service, honest and trully dedicated to our guests. Service in our philosophy is what... More

Chicago, Illinois
Top Contributor
68 reviews 68 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were very happy with our stay. The hotel is located within walking distance of the main square and is in a very safe location. The staff was very helpful and the breakfast in the morning was more than adequate. We were very pleased with our stay and would stay again.

Was this review helpful? Yes
Franco G, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

Dear ADG 1234, Thank first of all for your time in giving us your feedback about your stay. We are very glad to see that you enjoyed your stay with us, and that you appreciate the service offered in the Hotel. We will be very happy to see you again here among us. Thank you for your preference and count... More

Livermore, California
Top Contributor
50 reviews 50 reviews
26 hotel reviews
376 helpful votes 376 helpful votes
4 of 5 stars Reviewed June 17, 2014

It was a brand new hotel with amazing deluxe features. This was a best value hotel based on its amenities, great service and excellent location, two blocks from Cusco’s main square. The property is a converted 16th century house, which gave it a special atmosphere. Rooms are well equipped and clean; they have an oxygen system to help guests to... More

Was this review helpful? Yes 8
Franco G, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

Dear PSchicke, Thank you first of all for your time in giving us your feedback about your stay with us. We really appreciate honest comments cause they help us to improve and get better at every opportunity, we read gladly the comment cause you finished your stay satisfied with the product and service given by the Hotel Team. We wold... More

Sydney
Contributor
19 reviews 19 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 6, 2014

Our room wasn't big but "quirky" if I can use that term.The decor was more than interesting. I kept getting lost going to my room, taking the wrong corridor every time. Because the entrance to the Hotel was difficult to find, blending into the streetscape, rather than being overstated, we had to ask for directions, we were only a few... More

Was this review helpful? Yes 1
Franco G, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

Dear Martha Sydney, Thank you first of all for your time on your feedback, it help us a lot to have your comments for messure our service and product. It is true that the Hotel have many corridors and we can get lost if we don't know the place, but due to the size of the Hotel it is fantastic... More

Gerrards Cross, United Kingdom
Top Contributor
88 reviews 88 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 3, 2014

Perfectly located, close to the main central square. The small, almost anonymous entrance opens into a Tardis-like (Dr Who fans will understand) impressive, stunning reception and lounges, built around a central courtyard. (It is a converted XVI century mansion.) The rooms are very comfortable, with good storage facilities and excellent bathrooms. Oxygen is piped in so those not yet accustomed... More

Was this review helpful? Yes 1
Franco G, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

Dear PTS99, We would like to thank you for your time in giving us your feedback. And specially we are very glad to see that the Hotel Product and Service match your expectations. We read daily and carefully the opinions that are exposed for us vía Trip Advisor, and we make a follow up on all of them. We try... More

Malaga, Spain
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 1, 2014

The hotel is located in a well-refurbished old building and has comfortable and clean rooms. The staff, however, are awful. We arrived 12 hours after check in time but still long before checkout (plane was delayed) but were told that our room was not ready yet! However, they tried to charge us for it. When we insisted on getting a... More

Was this review helpful? Yes 2
Franco G, Gerente at Aranwa Cusco Boutique Hotel, responded to this review

Dear Alice G, Thank you first of all for the time invested in your feedback. We read it sadly because as you said you recieved a rude service, and it is not our style to let guests finish their stay unhappy and unsatisfied. I have to excuse Carmen vía mail beacuse she is on training at the moment, and she... More

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Additional Information about Aranwa Cusco Boutique Hotel

Address: Avenida San Juan de Dios 255 | Centro Historico, Cusco 84, Peru
Phone Number:
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Aranwa Cusco Boutique Hotel 4*
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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#7 Luxury Hotel in Cusco #8 Business Hotel in Cusco #13 Romantic Hotel in Cusco #14 Family Hotel in Cusco
Hotel Class
Official Description (provided by the hotel)
Luxury in the heart of the Inca city. Built on a completely restored 16th century manor. 43 oxygenated rooms, each with a unique feel and architecture surround the elaborate courtyards and lush inner gardens. Mestizo restaurant and tapas bar complete the gastronomic offer. Antique paintings from the Cuzco School, colonial carvings and sculptures with high cultural value line up the corridors, encompassing a design that brings back its grandeur and lets history speak for itself. ... more   less 
Number of rooms
43

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