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Pacha Hotel Museo

Avenida de la Cultura 220, Cusco, Peru
Hotel amenities
1 room 1 adult
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Pacha Hotel Museo
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76 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 11, 2015

I went there for a few days.After arrive,they located us in a tinny room,with a window above the reception.Bad lights,no windows in our room.Room and toilet were superdirty.After a chat with the receptionist they allocated to another bedroom but we decided to cancel all our booking because the hotel was not as described and they charged us an extra night.The... More 

Helpful?
Thank davijt
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2015 via mobile

We stayed here for 2 nights before our salkantay trek to Machu Picchu, and another 2 after returning. The staff are friendly and accommodating, looking after some bags for us that we were unable to carry on our trek We stayed in a room with 4 large single beds, and bathroom. The rooms are basic but clean, and the shower... More 

Helpful?
Thank Danie K
singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 11, 2015

We got what was promised- flat screen, hot showers, simple breakfast and the location was very central. The service staff were very efficient, always smiling and helpful with our queries. However, room is quite small but still overall value for money.

Helpful?
Thank beachbummer75
London, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed October 14, 2014

We needed to amend a reservation we made, and we tried calling, emailing and even sending letters to the hotel, but never received any response. Once they answered the phone and immediately hung up. As a result we will not be staying here, and do not make a recommendation.

Helpful?
Thank nitbix
Jose_Mellado, Propietario at Pacha Hotel Museo, responded to this review

So sorry for the inconvenience, I don´t understand what happened, We don´t receibed your letters and about your mails I need to talk whit my team. Jose Mellado More 

Cancun
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 18, 2014

I got the hotel through hotwire, It says i was bidding on a 3 star hotel with over 80 % of acceptance. I do not know how this hotel got so highly rated and I do not know how this can be considered a three star hotel, I am not picky, however I felt this needed to be informed in... More 

Helpful?
1 Thank Javier R
Roseville, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 25, 2014

Hotel is very clean, staff is very helpful. Stayed here about 2 years and anytime any family members go to cusco they also go. They have tours that are very cheap and are fairly close to the main square, easy walk

Helpful?
Thank Diana N
London, United Kingdom
Level Contributor
106 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 stars Reviewed December 8, 2013

Not sure exactly how this ended up so highly ranked on Tripadvisor. First, I chose this hotel because of its alleged close proximity to the Inca Express bus departure point (~1km) but instead it was actually > 3km from the stop. This still shows up as being the case on Google Maps, but I see TripAdvisor has since corrected the... More 

Helpful?
Thank seputus
Aguas calientas
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 20, 2013

After a few bad hotel experiences in Peru we weren't expecting much from this place due to it being close to the same price as the others. However, we were pleasantly surprised! Best Internet we ve had so far, very friendly/ professional staff that spoke good English, great shower pressure/ temperature, clean sheets/ towels with no stains!, and decent breakfast.... More 

Helpful?
1 Thank Gene W
Kyoto, Japan
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 13, 2013

We stayed 4 nights, which included the free airport pick-up. We booked directly with the hotel, which saved a lot of money. Location just 8-10 minutes to the main square..no hills to climb! Very professional, friendly owner suggested a great local restaurant near the corner of the round-about two blocks towards town..we went twice and tried to go back another... More 

Helpful?
Thank jinbay
Morris Plains, New Jersey
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed July 7, 2013

We did not stay in this hotel as the second floor was flooded out. But the owner took us to a different hotel on the same street. It was nice except for the location. It is a very busy street and with a lot speed bumps may be. We thought the traffic will die down but it never did. All... More 

Helpful?
Thank ushdra
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