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Pacha Hotel Museo

Avenida de la Cultura 220, Cusco, Peru
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Pacha Hotel Museo
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72 Reviews from our TripAdvisor Community

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Traveler rating
    37
    22
    4
    6
    3
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21
16
7
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Portuguese first
  • Spanish first
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    (12)
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singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 11, 2015

We got what was promised- flat screen, hot showers, simple breakfast and the location was very central. The service staff were very efficient, always smiling and helpful with our queries. However, room is quite small but still overall value for money.

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London, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed October 14, 2014

We needed to amend a reservation we made, and we tried calling, emailing and even sending letters to the hotel, but never received any response. Once they answered the phone and immediately hung up. As a result we will not be staying here, and do not make a recommendation.

Was this review helpful? Yes
Jose_Mellado, Propietario at Pacha Hotel Museo, responded to this review

So sorry for the inconvenience, I don´t understand what happened, We don´t receibed your letters and about your mails I need to talk whit my team. Jose Mellado More 

Cancun
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 19, 2014

I got the hotel through hotwire, It says i was bidding on a 3 star hotel with over 80 % of acceptance. I do not know how this hotel got so highly rated and I do not know how this can be considered a three star hotel, I am not picky, however I felt this needed to be informed in... More 

Was this review helpful? Yes 1
Roseville, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 25, 2014

Hotel is very clean, staff is very helpful. Stayed here about 2 years and anytime any family members go to cusco they also go. They have tours that are very cheap and are fairly close to the main square, easy walk

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London, United Kingdom
Level Contributor
88 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
2 of 5 stars Reviewed December 8, 2013

Not sure exactly how this ended up so highly ranked on Tripadvisor. First, I chose this hotel because of its alleged close proximity to the Inca Express bus departure point (~1km) but instead it was actually > 3km from the stop. This still shows up as being the case on Google Maps, but I see TripAdvisor has since corrected the... More 

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Aguas calientas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed October 20, 2013

After a few bad hotel experiences in Peru we weren't expecting much from this place due to it being close to the same price as the others. However, we were pleasantly surprised! Best Internet we ve had so far, very friendly/ professional staff that spoke good English, great shower pressure/ temperature, clean sheets/ towels with no stains!, and decent breakfast.... More 

Was this review helpful? Yes 1
Kyoto, Japan
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 14, 2013

We stayed 4 nights, which included the free airport pick-up. We booked directly with the hotel, which saved a lot of money. Location just 8-10 minutes to the main square..no hills to climb! Very professional, friendly owner suggested a great local restaurant near the corner of the round-about two blocks towards town..we went twice and tried to go back another... More 

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Morris Plains, New Jersey
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed July 7, 2013

We did not stay in this hotel as the second floor was flooded out. But the owner took us to a different hotel on the same street. It was nice except for the location. It is a very busy street and with a lot speed bumps may be. We thought the traffic will die down but it never did. All... More 

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Chicago, IL
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed July 2, 2013

This hotel was disappointing for out first hotel in Cusco. It is on a busy street and too far from the cute part of town. Loud car and people noise all night long. Rooms are clean, but outdated with holes in blankets and dirty carpeting. Also, rooms are cold. The staff is very nice and helpful. For the same price... More 

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Las Vegas, Nevada
1 review
3 of 5 stars Reviewed February 26, 2013

Nice hotel, but no so centrally located. The staff were great. The beds were nice but way too short and I am only 5'9". There was no hot water. After a cold rainy day to Machu Picchu, a cold shower was a disappointment.

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