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All 238 Cusco B&Bs / inns

Pacha Hotel Museo

3.0 of 5 Small Hotel   |   Avenida de la Cultura 220, Cusco, Peru
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84%
Ranked #59 of 238 Cusco B&B and Inns
A recent review
5 of 5 stars Reviewed April 25, 2014
Diana N Roseville, California
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69 reviews from our community

Traveler rating
    37
    21
    3
    6
    2
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19
16
7
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cancun
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 19, 2014

I got the hotel through hotwire, It says i was bidding on a 3 star hotel with over 80 % of acceptance. I do not know how this hotel got so highly rated and I do not know how this can be considered a three star hotel, I am not picky, however I felt this needed to be informed in... More

Was this review helpful? Yes 1
Roseville, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2014

Hotel is very clean, staff is very helpful. Stayed here about 2 years and anytime any family members go to cusco they also go. They have tours that are very cheap and are fairly close to the main square, easy walk

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London, United Kingdom
Top Contributor
80 reviews 80 reviews
68 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed December 8, 2013

Not sure exactly how this ended up so highly ranked on Tripadvisor. First, I chose this hotel because of its alleged close proximity to the Inca Express bus departure point (~1km) but instead it was actually > 3km from the stop. This still shows up as being the case on Google Maps, but I see TripAdvisor has since corrected the... More

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Aguas calientas
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed October 20, 2013

After a few bad hotel experiences in Peru we weren't expecting much from this place due to it being close to the same price as the others. However, we were pleasantly surprised! Best Internet we ve had so far, very friendly/ professional staff that spoke good English, great shower pressure/ temperature, clean sheets/ towels with no stains!, and decent breakfast.... More

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Kyoto, Japan
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 14, 2013

We stayed 4 nights, which included the free airport pick-up. We booked directly with the hotel, which saved a lot of money. Location just 8-10 minutes to the main square..no hills to climb! Very professional, friendly owner suggested a great local restaurant near the corner of the round-about two blocks towards town..we went twice and tried to go back another... More

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Morris Plains, New Jersey
Top Contributor
61 reviews 61 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 7, 2013

We did not stay in this hotel as the second floor was flooded out. But the owner took us to a different hotel on the same street. It was nice except for the location. It is a very busy street and with a lot speed bumps may be. We thought the traffic will die down but it never did. All... More

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Chicago, IL
Contributor
17 reviews 17 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed July 2, 2013

This hotel was disappointing for out first hotel in Cusco. It is on a busy street and too far from the cute part of town. Loud car and people noise all night long. Rooms are clean, but outdated with holes in blankets and dirty carpeting. Also, rooms are cold. The staff is very nice and helpful. For the same price... More

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Las Vegas, Nevada
1 review
3 of 5 stars Reviewed February 26, 2013

Nice hotel, but no so centrally located. The staff were great. The beds were nice but way too short and I am only 5'9". There was no hot water. After a cold rainy day to Machu Picchu, a cold shower was a disappointment.

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Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 5, 2013

I sent an email request to book a room the night before me and my family were to arrive in Cusco and Jose replied immediately with a confirmation. When we arrived late at night we were greeted by Jose's parents (I think), who were very warm and welcoming. As we were travelling with a child we were given a matrimonial... More

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Jose_Mellado, Owner at Pacha Hotel Museo, responded to this review

Thanks a lot for your words, recomendation and for your confidence in us. Regards to your beautifull family. Jose More

Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 23, 2013

It was secure in the fact that you had to ring a doorbell to get in to the place near the town square but after buying a few trinkets that were stolen from my room... Lets just say I wouldn't stay there again. The management wasn't sympathetic ( if not involved).

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Jose_Mellado, General Manager at Pacha Hotel Museo, responded to this review

Hello mrhesprich, I don't understand, Do you await one year to write your complain? Because you write your review on January 2013 but supposedly you stay on February 2012? Is rare because we don´t have complains on February 2012. Please could you write your full name, and when was your check in?. I await your answer. I´m the manager and... More

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Additional Information about Pacha Hotel Museo

Address: Avenida de la Cultura 220, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pacha Hotel Museo 3*
Number of rooms: 9
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