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Koyllur Inn

Pumapaccha 243 - San Blas, Cusco, Peru
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51 Reviews from our TripAdvisor Community

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UK/Canada
Level Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
1 of 5 stars Reviewed July 24, 2015

This is not an airy, open hotel with lots of green spaces and outdoor seating. Construction is underway and it's now a glass and concrete monster with construction filth everywhere. Wifi doesn't work. Safe in room didn't work. Very, very noisy. We went elsewhere. I suggest you do too.

Helpful?
Thank DavePatti
Istanbul, Turkey
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 18, 2015 via mobile

Room had Leaking toilets and taps; No hot water; TVs did not work. Light fitting, toilet roll holders, towel rails had not been fitted. When requested we were moved to different rooms. The fact that the hotel put us in these rooms show a total disregard for customer service and more concern for income. I do not recommend.

Helpful?
Thank NicoleMcG1

Travelers are raving about these Cusco hotels

Madrid, Spain
1 review
1 of 5 stars Reviewed July 2, 2015

I was travelling with other 9 people, we were supposed to go to another hotel but they sent us at the Koyllur Inn (they said us at 11:30am that our rooms were ready at this hotel). We had to wait until 1pm before the rooms were actually ready (the Koyllur Inn check-in is officially scheduled at 10am). The majority of... More 

Helpful?
Thank daziaman
Mississippi
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed June 23, 2015 via mobile

We stayed here on two occasions during our tour of Peru. One stay was unacceptable and one was adequate. The first stay in the beginning of the week included workmen hammering all night down the hall, then very loud tour guests talking right outside our rooms and some screaming in the lobby. The rooms were frigid, even with a space... More 

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1 Thank MissNancy50
San Lorenzo de El Escorial, Spain
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 23, 2015

Our group had reservations for another hotel, but the other hotel said they could not have us since the remodeling was not completed and they sent us to Koyllur Inn or whatever they call it. Some people say it is a hostel, some people say it is a hotel. We arrived and our rooms were not ready. Check in is... More 

Helpful?
1 Thank Rick28200
Australia
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 7, 2014

My partner and i stayed here for a few days before and after our tour of the Inca Trail. Making the additional booking here before and after the official tour dates was easy. We decided to arrive a couple of days earlier than our booking dates and arrived at the hotel and crossed our fingers. It was 8am in the... More 

Helpful?
1 Thank Sheree B
Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 29, 2014

Just a heads up when making a reservation for Koyllur Inn. We recently took a trip to Cusco and when arriving from the airport we showed our reservation to the woman in front and I get a sorry we don't work with hotels.com and sorry we have no reservation for you. I don't know if they do the same for... More 

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1 Thank jasonsz1
Wolverhampton, United Kingdom
Level Contributor
110 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed October 10, 2013

I stayed at this inn on 2 different occasions on my group tour of Peru, I stayed 2 nights, then went to Machu Picchu and then stayed on another 2 nights. I shared a room with my friend and we had twin beds in a fairly small room, but a fairly large bathroom. The only negative I had was that... More 

Helpful?
Thank MexicoPrincess
Murfreesboro, Tennessee
1 review
5 of 5 stars Reviewed July 29, 2013

As the leader of a group of 14 university students from the U.S.A., I wanted to find a hotel that was close to the main plaza, included a big breakfast, had nice rooms, and was reasonably priced. Fortunately, the Koyllur Inn exceeded my expectations. The walk to the plaza takes less than ten minutes through very beautiful, old streets that... More 

Helpful?
Thank Justin S
Brisbane, Australia
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 9, 2013

Like others I stayed here as part of the Intrepid Travel "Majestic Peru" trip. My first room (112) was quite cold, even with the heater and noisy due to its proximity to reception. It also had a skylight, so I was woken early by the light. My second room (206) was in a better location and much warmer. Staff were... More 

Helpful?
1 Thank ETbrisvegas
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