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Casa Cartagena Boutique Hotel & Spa

Travelers' Choice award winner
Pumacurco 336 | Centro Historico, Cusco, Peru
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1 room 1 guest
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Casa Cartagena Boutique Hotel & Spa
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465 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Florida, Uruguay
Level Contributor
203 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just visited the Cusco region and Macupichu and stayed at the casa cartagena. Sandro was fantastic! The staff was very helpful and courteous and wer had an excellent stay. The small spa boutique feel was exclusive and luxurious. Highly recommended.

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for you comment. We are really glad to come to know that you spend a wonderful time while in our hotel. Thank you for mention about our spa which is one of our attracticion and definetely you enjoyed. On behalf to all Casa Cartagena`s staff thank you very much. Kind Regards Juan Carlos Burneo... More 

Auckland, New Zealand
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Absolutely loved it! We got to the hotel pretty tired plus the altitude, however staff really went beyond to make us feel comfortable. Room service was fantastic: quick and delicious. I have stayed in quite a few places in Cusco and this is my absolute favourite. Very nice intimate feel to a place, so you actually feel like a valued... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for you comment and choosing Casa Cartagena. We are really glad to come to know that you spend a wonderful time while in our hotel. Thank you for mention about our spa which is one of our attracticion and definetely you enjoyed. On behalf to all Casa Cartagena`s staff thank you very much. Kind... More 

Paris, France
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've just returned from a wonderful vacation in Peru, having stayed in a few hotels across the country The Casa Cartagena was by far the best. Located in a old noble house, the building was refurbished and modernized housing today a world class boutique hotel. The rooms are great, large and modern, with clear touches of he classic nature of... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: t: Thank you very much for taking time to write about your experience with us. For us its really important to know that you enjoyed your stay with us. At the same time to let you know that all Casa Cartagena`s staff give their level best to make you feel home away from home. We hope to welcoming... More 

Woodside, CA
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at Casa Cartagena. From the dozen roses in our room, to an extraordinary breakfast spread, to the beautiful spa with hot pool (which my kids loved!), to the staff who go out of their way to grab a bag, give a smile, or help you out. Our beds were comfortable, the large bathtub was well... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for choosing Casa Cartagena. It is nice to know that you did have a perfect time while in our hotel and that you had a high class service All Casa Cartagena`s staff is constantly looking forward to exceeding each our guests´ expectations. We hope to welcoming you again. Kind Regards Juan Carlos Burneo Salas... More 

Armonk
Level Contributor
207 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the loveliest hotels i ever stayed at. You walk in from the street and you are struck by the lovely decor and then you go to the amazing open courtyard and then you see the amazing rooms and you just wish you could stay here a long time. Breakfast was very good and there's free wi-fi.... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for your comment and choosing Casa Cartagena. It is nice to know that you did have a perfect time while in our hotel and that you had a high class service All Casa Cartagena`s staff is constantly looking forward to exceeding each our guests´ expectations. We hope to welcoming you again. Kind Regards Juan... More 

Saint Louis, Missouri
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel was spot on for us. You can get a sense for the beautiful rooms by looking at the photos on the website - (though it is really more striking in person, when you can notice all of the details and the quality of the furnishings). What really separates a good hotel from a great one for... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you for your preference in Casa Cartagena. We are deeply grateful to you for your magnificent comment on your experience in our hotel. Great to know that you did have an outstanding overall experience. We are pleased to know that you did enjoy our installations, our service and our staff. Thank for mention all our qualties, the... More 

Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a really great stay here with only a couple of small bumps; the biggest of it was the realy short streetfront doorframe slamming against my (drunken) forehead and nose. I almost shot back flat on the ground. I was drunk so not their fault but bump it was! Still makes my wife laugh :) Massage cost like 150... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for taking time to write about your experience with us, and choosing Casa Cartagena. We apologize for the inconvenience while you were getting into the hotel that night. Thank you for bringing the laundry and spa issue to our attentionn, but actually the spa prices range in Cusco is the one we provide to... More 

Oak Park, Illinois
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 16, 2015

We stayed at Casa Cartagena for 2 nights in June, 2015. You wouldn't know that this gem of a hotel is behind the unassuming doors on the street. The room was spectacular and the staff was very friendly. The hotel is in a nice location for walking to the main square in Cuzco or for taking a walking tour of... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for taking time to write about us,and choosing Casa Cartagena. We are deeply pleased to know that you did have a marvelous stay while in our hotel. Definitely, we are all oriented to exceed each of our guests´ expectations. Very grateful for your honest appreciation on our staff, service and property. We do hope... More 

Home
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 12, 2015

We recently stayed at Casa Cartagena for a single night on our way back from Machu Picchu. I'm so sorry that we didn't get longer to spend either in Cusco or in this amazing hotel. We arrived at the hotel later in the evening (after 10 pm), but were greeted by name and immediately taken to our room. There we... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you for letting us share part of Casa Cartagena magic with you! Thank you indeed for your magnificent comment on our staff, service and property. Definitely, all of our staff is constantly looking forward to exceeding each our guests On behalf to Casa Cartagena`s staff, thank you very much. Do look forward to hosting you again in... More 

Washington DC, District of Columbia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 8, 2015

We had a beautiful with views into both the street and an inner courtyard. However, learn from our experience. We arrived quite late and were escorted to a huge and extremely well furnished room. However, having been warned by a few other Cusco reviews, we noted there were no windows. We simply refused it and were told there was only... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you for choosing Casa Cartagena!!! Great to know that you did have a beautiful stay in our hotel. Thank you indeed for your honest comment on our service and staff. Furthermore, thank you for bringing said issues. We really hope to have here in a near future. Kind Regards Juan Carlos Burneo Salas Hotel Manager More 

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