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Casa Cartagena Boutique Hotel & Spa

Travelers' Choice award winner
Pumacurco 336 | Centro Historico, Cusco, Peru
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Casa Cartagena Boutique Hotel & Spa
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Casa Cartagena Boutique Hotel & Spa
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430 reviews from our community

Traveler rating
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    35
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Colonie, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you want to be treated well and surround yourself with a staff that takes pride in their work, stay at the Casa Cartagena. We stayed there several nights in March,before and after our journey through the Sacred Valley to Machu Pacchu. The property is stunning, and exquisitely maintained. The room was beautifully decorated, and we had a lovely terrace... More 

Was this review helpful? Yes 1
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank yo so much for such an excellent comment, every single word that you say about us, make us to improve our service. Definitelly one of our important goals is to make you feel home a way from home,to make you feel confortable and very special for us, and of course you are. All Casa Cartagena`s staff have... More 

houston
Top Contributor
65 reviews 65 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in 6 hotels on our visit to Peru and they were all great, but this one is exceptional. An incredibly friendly and helpful staff, perfectly located for moving around the city and a awesome breakfast to get you started. The rooms are beautiful colorful and elegant. We very much enjoyed everything this hotel had to offer!

Was this review helpful? Yes 1
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you so much for taking time to wirte about us, and give us a nice comment. As you say, we are located in the down town where is very easy to get to everywhere and the rooms are so big enough, so you can feel very confortable. On behalf of all staff of Casa Cartagena thank you... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2015

Since the moment you get in, this hotel invites you to relax. It was such a short stay but it was all worth it. the room was nice and the bathroom was HUGE!!! (wich is very nice) I really love my stay here and I'm looking forward to stay again at this hotel.

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for choosing Casa Cartagena. Ware really glad for such a good comment that you transmit through Trip Advisor. We are delighted that your experience was your total satisfaction We hope to have you here again and can enjoy again the service we provide. Kind Regards Juan Carlos Burneo Salas Hotel Manager More 

los angeles
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 11, 2015

I was fortunate to have 3 nights at this hotel, with my husband joining me on the last night before heading to Machu Picchu. The service at the hotel was impeccable! I felt very well taken care of, but it was not intrusive. The room was quite spacious, and the bathroom luxurious. My only complaint was that the lighting in... More 

Was this review helpful? Yes 1
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for taking time and write about your experience with us. And actually all the facilities and staff of our hotel are crucial key to make you feel very comfortable. It gives us great joy to know that had the opportunity to enjoy our restaurant and the rooms We hope to welcome you again in... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed April 10, 2015

Casa Cartagena is a lovely hotel with outstanding hospitality in the heart of Cusco. The staff are incredibly helpful and make you feel at home. We stayed for a few days in the hotel before departing to Machu Picchu. On our return our flight was cancelled and last minute they took us back and gave us 2 incredible rooms but... More 

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Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for choosing Casa Cartagena. For us it is a privilege to have had you back, and as you mention, we are located in the heart of Cusco, very closed to everywhere and of course one of the principal reason to make you feel confortable is our rooms which are big enough. On behalf of... More 

Adelaide, Australia
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 10, 2015

We made this hotel our base in Cusco and stayed there 3 times. From here we went to Machu Pichu, the Amazon Jungle and finally to Puno/Lake Titicaca and what a great choice it was! The rooms and public areas were beautifully and sensitively decorated and very well fitted out; the comfort level was high and the location was excellent... More 

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Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Its really nice to read your excellent comment, it makes us to feel that we are doing well and actually is our commitment and passion.....To make you feel home away from home. And as you mention,, we are located in the heart of Cusco, which is a very important way to get easily to everywhere. Just as it... More 

Winnipeg, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 6, 2015

In mid March there were a group of 15 of us that stayed here for 2 nights. What a wonderful stay. We were greeted to warmly and our check in was extremely efficient and so well handled. The staff was amazing and the hotel should be proud of them. The grounds are beautiful. The rooms are spacious and very well... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Many thanks for such a excellent comment. Its so nice to come to know about your experience with us, in fact for us our job is our passion, that why everything is giving with totaly commitment to make you feel as a home, As you mention, part of our service is the way we keep our rooms and... More 

Dallas, Texas
Top Contributor
73 reviews 73 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 5, 2015

A beautiful setting. We stayed here a couple of nights after going to Machu Picchu and returned for another night after trekking to Choquequirao. The staff was very helpful and accommodating and the rooms were nicely appointed.

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for you comment. Actually for us is very important how you feel while you stayed in Casa Cartagena. And as you mention, our staff has the commitment and pleasure to make your stay the best one. And as we can see, we will improve and make our service better every day. We hope to... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 30, 2015

We spent 2 days here before going to Machu Picchu and found it to be a quiet oasis in the heart of Cusco. The building is well renovated - a modern touch that respects the traditions. Our room was large, with spacious bathroom, and well appointed. Good wifi in the rooms; quiet courtyard. Breakfast buffet was extensive with a range... More 

Was this review helpful? Yes 1
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you for choosing Casa Cartagena as a part of you experience. We are thankful for such as great comments about our staff, service, breakfast, decoration and property itself . Indeed , our location is perfect as we are in the heart of Cusco. This enables each of our guests have an easier and faster access to other... More 

Senior Contributor
30 reviews 30 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 26, 2015 via mobile

Tucked away in a quiet single lane one way road just behind the central plaza this is a haven for those wishing to escape the hustle of the big city. The inner courtyard belies the humble entrance. Artworks, shady tables, balconies looking into the courtyard of fountains are just magic. Two nights here with great breakfast choices and helpful staff.... More 

Was this review helpful? Yes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you for choosing us as a part of your adventures. It's really rewarding to get such a good comment and come to know that all your experience at our hotel was wonderful. As you mentioned , the location in the down town of Cusco , installations, interior design, our staff and other services,makes Casa Cartagena the best... More 

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